Utility Service Application

Utility Billing Office
1201 Leopard St.
Corpus Christi, TX 78401

Please allow up to two business days to process your request

Account Holder?*field type radio button
Select the one that best describes the account holder
Account Holder?Property OwnerTenant (not the owner)Property ManagerProperty Management Company
Property Type?*field type radio button
Property Type?ResidentialCommercial

Service Requested

Service Type?*field type radio button
Service Type?New ServiceTemporary ServiceTransfer ServiceDisconnect Service
Service Type?*field type radio button
Service Type?New ServiceTransfer ServiceDisconnect Service
Please attach a lease agreement that includes:
- Start and stop date
- Service address
- Printed name(s) and dated signature(s) of property owner and/or property manager
- Printed name(s) and dated signature(s) of tenant(s) must be included
Upload Lease Agreement*field type file upload
Drop files here
You have reached the maximum file limit: 10.
Stormwater-only accounts remain in effect for the property until a full-service account is established. For more details, please visit https://www.cctexas.com/stormwaterfee

Deposits may apply for new residential service.

$100 deposit per metered service.
A new service application fee of $25 will reflect as a miscellaneous charge on the first bill.

Deposits may apply for new residential service.

$100 deposit per metered service.
A new service application fee of $25 will reflect as a miscellaneous charge on the first bill.

Deposits may apply for residential service transfers

$100 deposit per metered service.
A service transfer fee of $25 will reflect as a miscellaneous charge on the first bill.

Deposits may apply for residential service transfers

$100 deposit per metered service.
A service transfer fee of $25 will reflect as a miscellaneous charge on the first bill.

Deposits may apply for new commercial service.

$150 deposit per metered service
A new service application fee of $25 will reflect as a miscellaneous charge on the first bill.

Deposits may apply for commercial service transfers.

$150 deposit per metered service
A service transfer fee of $25 will reflect as a miscellaneous charge on the first bill.

Deposits may apply for new commercial service.

$150 deposit per metered service
A new service application fee of $25 will reflect as a miscellaneous charge on the first bill.

Deposits may apply for commercial service transfers.

$150 deposit per metered service
A service transfer fee of $25 will reflect as a miscellaneous charge on the first bill.

New Temporary Service Application Fee

A New Temporary Service Application Fee of $25 will reflect as a miscellaneous charge on your first bill.
Deposits may apply. ($100 deposit per metered service)
- Temporary services will include Water, Wastewater and Storm Water offered in 30-day increments with a maximum of 90 days per 12 months. Gas service may be requested for a maximum of 30 days.
- Temporary Service is for residential locations only.
- Temporary Service can only be requested by the property owner or property management company.

Applicant Information

Additional valid documents may be required after review of the application. For required legal documents, you will receive an e-mail from ubo@cctexas.com. This e-mail is used to receive requested documents only. For information on what documents may be requested, please visit https://www.corpuschristitx.gov/department-directory/corpus-christi-water/utility-accounts/welcome-to-the-utility-billing-office/.
My Name or Business Name?*field type radio button
Will this application be in your name or a business name?
My Name or Business Name?My NameBusiness Name
Business Name*field type single line
Input blocked. Maximum character limit of 70 characters reached.
Last Four of Tax ID#*field type single line
Input blocked. Maximum character limit of 4 characters reached.
Applicant Full Legal Name*field type single line
Input blocked. Maximum character limit of 70 characters reached.
Primary Phone Number*field type single line
(XXX)XXX-XXXX
Input blocked. Maximum character limit of 4000 characters reached.
Secondary Phone Numberfield type single line
(XXX)XXX-XXXX
Input blocked. Maximum character limit of 4000 characters reached.
Email*field type email
Property Owner Proof of Ownershipfield type file upload
Attach proof of property ownership such as a property deed.
Drop files here
You have reached the maximum file limit: .
Allowed uploads are pdf or jpg.

License/ID*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
License State*field type drop-down
Last Four SSN*field type single line
For verification of identity
Input blocked. Maximum character limit of 4 characters reached.
Date of Birth*field type date
Secondary Applicant?*field type radio button
Will there be a secondary applicant on this account?
Secondary Applicant?YesNo

Property Owner Phone Number*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
Property Owner Name*field type single line
Provide either the name of the property owner, manager, or company name.
Input blocked. Maximum character limit of 70 characters reached.

To add additional authorized users to account, please attach a letter on company letterhead listing the names of authorized users below.
Additional Authorized User Documentationfield type file upload
Drop files here
You have reached the maximum file limit: .
Allowed uploads are pdf or jpg.
Property Management Agreementfield type file upload
Drop files here
You have reached the maximum file limit: .
Allowed uploads are pdf or jpg.
W-9field type file upload
Drop files here
You have reached the maximum file limit: .
Allowed uploads are pdf or jpg.

Secondary Applicant

Secondary Applicant Full Legal Name*field type single line
Input blocked. Maximum character limit of 70 characters reached.
Primary Phone Number*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
Secondary Phone Numberfield type single line
Input blocked. Maximum character limit of 4000 characters reached.
Email*field type email
License/ID*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
License State*field type drop-down
Last Four SSN/Tax ID#*field type single line
For verification of identity
Input blocked. Maximum character limit of 4 characters reached.
Date of Birth*field type date

Service Details for New Service

Begin Service On*field type date
(Weekends and City Holidays Excluded)
Gas Service*field type radio button
Gas ServiceYesNo
Preferred Gas Turn On Time*field type radio button
Preferred Gas Turn On Time8:00 a.m. - 12:00 p.m.12:00 p.m. - 5:00 p.m.
*Someone 18 or older must be present at time of gas turn on.
*If the preferred Gas turn on time is not available, we will contact you to reschedule.

Service Details for Temporary Service

Begin Service On*field type date
(Weekends and City Holidays Excluded)
Service increments for Water, Wastewater and Storm Water are offered for 30, 60, or 90 days consecutively. Gas Service is only offered for 30 days.
Service increments*field type radio button
Service increments30 Days60 Days90 Days
Gas Service for 30 Days only*field type radio button
Gas Service for 30 Days onlyYesNo
Preferred Gas Turn On Time*field type radio button
Preferred Gas Turn On Time8:00 a.m. - 12:00 p.m.12:00 p.m. - 5:00 p.m.
*Someone 18 or older must be present at time of gas turn on.
*If the preferred Gas turn on time is not available, we will contact you to reschedule.

Service Details for Disconnection

Are You The Account Holder?*field type radio button
Are You The Account Holder?YesNo
Relation to the Account Holder*field type radio button
Relation to the Account HolderProperty Owner (if account holder is a tenant)Property Manager/Company (if account holder is a tenant)Family or FriendOther
Attach Supporting Documentation*field type file upload
Attach supporting documentation providing authorization to close the service
account on behalf of Account Owner.
(Examples: Power of Attorney, Death Certificate, etc.)
Drop files here
You have reached the maximum file limit: .
Allowed uploads are pdf or jpg.
Account Holder Name*field type single line
Input blocked. Maximum character limit of 70 characters reached.
Last Four SSN/Tax ID#*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
Account #*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
Phone #*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
Email*field type email
Date Requested to Disconnect*field type date

Service Details for Transfer of Service

A transfer of service is only from the current service address to another service address in the utility service area of the City of Corpus Christi.
Begin Service On*field type date
(Weekends and City Holidays Excluded)
Date to Disconnect Prior Address*field type date
Gas Service*field type radio button
Gas ServiceYesNo
Preferred Gas Turn On Time*field type radio button
Preferred Gas Turn On Time8:00 a.m. - 12:00 p.m.12:00 p.m. - 5:00 p.m.
*Someone 18 or older must be present at time of gas turn on.
*If the preferred Gas turn on time is not available, we will contact you to reschedule.

Transfer From Address

A transfer of service is only from the current service address to another service address in the utility service area of the City of Corpus Christi.
Address Line 1*field type single line
Street Number and Street Name (i.e. 1234 Adams Drive)
Input blocked. Maximum character limit of 50 characters reached.
Address Line 2field type single line
Apartment Number, Suite Number, etc (i.e. Apartment #2)
Input blocked. Maximum character limit of 50 characters reached.
Cityfield type single line
Input blocked. Maximum character limit of 4000 characters reached.
Statefield type single line
Input blocked. Maximum character limit of 4000 characters reached.
Zip Code*field type single line
Input blocked. Maximum character limit of 4000 characters reached.

Transfer To Address

A transfer of service is only from the current service address to another service address in the utility service area of the City of Corpus Christi.
Are you Renting At The New Service Address?*field type radio button
Are you Renting At The New Service Address?YesNo
Address Line 1*field type single line
Street Number and Street Name (i.e. 1234 Adams Drive)
Input blocked. Maximum character limit of 50 characters reached.
Address Line 2field type single line
Apartment Number, Suite Number, etc (i.e. Apartment #2)
Input blocked. Maximum character limit of 50 characters reached.
Cityfield type single line
Input blocked. Maximum character limit of 4000 characters reached.
Statefield type single line
Input blocked. Maximum character limit of 4000 characters reached.
Zip Code*field type single line
Input blocked. Maximum character limit of 4000 characters reached.

Service Address

Service Address Line 1*field type single line
Street Number and Street Name (i.e. 1234 Adams Drive)
Input blocked. Maximum character limit of 50 characters reached.
Address Line 2field type single line
Apartment Number, Suite Number, etc (i.e. Apartment #2)
Input blocked. Maximum character limit of 50 characters reached.
Cityfield type single line
Input blocked. Maximum character limit of 4000 characters reached.
Statefield type single line
Input blocked. Maximum character limit of 4000 characters reached.
Zip Code*field type single line
Input blocked. Maximum character limit of 4000 characters reached.

Property Owner Name*field type single line
Provide either the name of the property owner, manager, or company name.
Input blocked. Maximum character limit of 70 characters reached.
Property Owner Phone Number*field type single line
Input blocked. Maximum character limit of 4000 characters reached.

Forwarding Address

Address Line 1*field type single line
Street Number and Street Name (i.e. 1234 Adams Drive)
Input blocked. Maximum character limit of 50 characters reached.
Address Line 2field type single line
Apartment Number, Suite Number, etc (i.e. Apartment #2)
Input blocked. Maximum character limit of 50 characters reached.
City*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
State*field type drop-down
Zip Code*field type single line
Input blocked. Maximum character limit of 4000 characters reached.

Is Mailing Address the Same?*field type radio button
Is Mailing Address the Same?YesNo

Mailing Address

Address Line 1*field type single line
Street Number and Street Name (i.e. 1234 Adams Drive)
Input blocked. Maximum character limit of 50 characters reached.
Address Line 2field type single line
Apartment Number, Suite Number, etc (i.e. Apartment #2)
Input blocked. Maximum character limit of 50 characters reached.
City*field type single line
Input blocked. Maximum character limit of 4000 characters reached.
State*field type drop-down
Zip Code*field type single line
Input blocked. Maximum character limit of 4000 characters reached.

Utility Account Confidentiality

Per Utilities Code Section 182.052, "(a) Except as provided by Section 182.054 (Exceptions), a government-operated utility may not disclose personal information in a customer's account record, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage, unless the customer request that the government-operated utility disclose the information." For more information or to complete a disclosure form, please visit https://www.corpuschristitx.gov/department-directory/corpus-christi-water/utility-accounts/.

Acknowledgment

With my signature below, I accept responsibility for payment of utility bills and agree to abide by all rules and regulations governing services established by the governing body of the City of Corpus Christi. Failure to comply may result in termination of services.
- Sec. 55-32. - City's standard terms of application for utility service.
The city's standard terms for utility service include the following:
(1) The applicant shall pay for services as bills are rendered in accordance with the rates, rules and regulations as provided in the Charter or by ordinances; or by the policies established by the utilities billing office accounts manager, and approved by the city manager; a copy of which may be obtained from the utility billing office.
(2) The applicant further agrees to release and discharge the city from any liability for damages suffered:
a. By reason of water or gas or sewer service furnished to the premises;
b. By reason of interruption discontinuance, or disconnection of service hereunder from any cause other than negligence by the city; or
c. By reason of the condition, maintenance, location or systems located on or adjoining the property supplied, and by which such services are furnished or delivered.
(3) The applicant shall acknowledge that the applicant is the owner or person entitled to possession of the premises, legally liable for payment for services, and may be required to provide documentation to establish applicant's right to possession of the premises, to include a property tax statement or duly authorized lease agreement.
I also authorize the City of Corpus Christi to contact me via current and future phone numbers, email addresses, or other representatives, and attorneys (including collection agencies) to use automated telephone dialing equipment, artificial or pre-recorded voice or text messages and personal calls and emails in their effort to contact me for purposes of collecting any portion of my account that is past due.
It is a violation of the Texas Penal Code Section 32.32 to intentionally and knowingly make a materially false or misleading written statement to obtain utility services.
Signature of Applicant*field type signature
Signature of Secondary*field type signature
Datefield type date
Date will be captured on form submission

Paperless Billing

Convenient and clutter-free, paperless billing is an easy way to receive your monthly statement. Opt-in to paperless billing, and you will receive an email each month with the amount due on your account.
Opt-In to paperless billing*field type radio button
Opt-In to paperless billingYesNo

Paperless Billing Terms & Conditions

By agreeing to paperless billing, you will receive your bill electronically according to the following terms:
- Paperless Billing. A paperless bill will be sent to your inbox monthly. You can also login to your Utility account at cctexas.com/billing to view your bill.
- Payment. The amount listed on your paperless bill must be paid on or before the due date to avoid service interruption.
- Bill Notice. A paperless bill will be sent to the email address you provided. You must keep your email address current and contact the Utility Billing Office at 361-826-2489(CITY) or email UBO@cctexas.com if you do not receive your monthly bill.
- Paper Bill Copies. By accepting the terms of our paperless billing program, you will no longer receive a printed bill in the mail. You can still access your bills and Utility notifications through your online account and print them at home if you would like.
- Establishing a Residential Account. You must create an account by going to https://ccpay.cctexas.com/IPSUB/PortalAccount/Login and register a new account.
- Updating your Account. You can update your user information anytime via the City of Corpus Christi's online payment portal.
The City of Corpus Christi will not provide any personal information to any outside entity except as required by law. The City of Corpus Christi reserves the right to discontinue this service from my utility account should an issue arise from its use. Should this occur, the Utility Billing Office will resume paper billing to the mailing address listed on my account.
Signature of Applicant*field type signature
Signature of Secondary*field type signature
Datefield type date
Date will be captured on form submission