HomeMy WebLinkAboutC2022-250 - 12/20/2022 - Approved DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
,SUS C�
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o � COOPERATIVE AGREEMENT NO.4490
Infor Workforce Management Implementation Services
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THIS Infor Workforce Management Implementation Cooperative Agreement
("Agreement") is entered into by and between the City of Corpus Christi, a Texas home-
rule municipal corporation ("City") and The Arcanum Group, Inc. ("Contractor"),
effective upon execution by the City Manager or the City Manager's designee ("City
Manager").
1. Cooperative Agreement. Contractor has agreed to provide Infor Workforce
Management Implementation Services ("Services") in accordance with its
agreement Texas DIR-CPO-4491 (the "Cooperative Agreement"), which is
incorporated by reference into this Agreement as if fully set out here in its entirety.
In the event of a conflict between this Agreement and the Cooperative
Agreement, this Agreement shall govern to the extent allowed by the terms and
conditions of the Cooperative Agreement.
2. Scope. Contractor shall provide the Services in accordance with the attached
Quote/Proposal, as shown in Attachment A, the content of which is incorporated
by reference into this Agreement as if fully set out here in its entirety.
3. Term. The term of this Agreement is one year and begins on the date provided in
a notice to proceed from the City's Procurement Division.
4. Non-appropriation. The continuation of this Agreement after the close of any
fiscal year of the City, which fiscal year ends on September 30'h annually, is subject
to appropriations and budget approval specifically covering this Agreement as
an expenditure in the budget, and it is within the sole discretion of the City's City
Council to determine whether or not to fund this Agreement. The City does not
represent that the budget item will be adopted, as that determination is within the
City Council's sole discretion when adopting each budget.
5. Compensation and Payment. This Agreement is for an amount not to exceed
$562,552.00, subject to approved amendments and change orders. All pricing
must be in accordance with Attachment A.
Invoices must be mailed to the following address:
City of Corpus Christi
Attn: Accounts Payable
P.O. Box 9277
Corpus Christi, Texas 78469-9277
Cooperative Agreement-The Arcanum Group Page 1 of 3
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
6. Notice. Any notice required under this Agreement must be given by fax, hand
delivery, or certified mail, postage prepaid with return receipt requested, and is
deemed received on the day faxed or hand-delivered or on the third day after
postmark if sent by certified mail. Notice must be addressed and sent as follows:
IF TO CITY:
City of Corpus Christi
Attn: Frank De Los Santos
IT Business Operations Manager
1201 Leopard St., Corpus Christi, TX 78401
Phone: 361-826-3047
Fax: 361-826-4342
IF TO CONTRACTOR:
The Arcanum Group, Inc.
Attn: David Marshall
Capture Manager
4600 S. Syracuse St., 9th Floor, Denver, CO 80237
Phone: 303-693-7263
Fax: N/A
7. Subcontractors. In performing the Services, the Contractor is permitted to enter
into subcontracts or utilize the services of subcontractors. Contractor shall ensure
that all subcontractors adhere to the requirements of this Agreement, including
the provisions that require obtaining and maintaining insurance coverages
required by this Agreement as well as providing proof of coverages to the City, as
set forth in section 8 of this Agreement. Contractor shall remain responsible for the
obligations and performance of the Services required to be provided and
completed pursuant to this Agreement to the same degree as if the Contractor
had performed and completed the Services.
8. Insurance. Before performance can begin under this Agreement, the Contractor
must deliver a certificate of insurance ("COI"), as proof of the required insurance
coverages, to the City's Risk Manager. Additionally, the COI must state that the
City will be given at least 30 days' advance written notice of cancellation,
material change in coverage, or intent not to renew any of the policies. The City
must be named as an additional insured. The City Attorney must be given copies
of all insurance policies within 10 days of the City Manager's written request.
Insurance requirements are as stated in Attachment B, the content of which is
incorporated by reference into this Agreement as if fully set out here in its entirety.
9. Entire Agreement. This Agreement, along with the Cooperative Agreement,
constitutes the entire understanding and agreement between the parties
concerning the subject matter of this Agreement and supersedes all prior
negotiations, arrangements, agreements, and understandings, either oral or
written, between the parties.
Cooperative Agreement-The Arcanum Group Page 2 of 3
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB4OF129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
CONTRACTOR
DocuSigned W.
Signature:
DocuSigned
n A-
Printed Name: David Waters
Title: President and CEO
Date: 12/6/2022
Res.032944 Authorized By
Council 12-20-2022
CITY OF CORPUS CHRISTI
DocuSigned by:
DS
il6y Er-;/s
Assistant Director of Finance - Procurement
Date: 12/21/2022
APPROVED AS TO LEGAL FORM:
DocuSigned by:
h�& 12/21/2022
s � 'faRt' r Attorney Date ATTEST:
DocuSigned by:
4 M7
Attached and Incorporated by Reference: 37A77B2QD51947D..
Attachment A: Quote/Proposal Rebecca Huerta
Attachment B: Insurance Requirements City Secretary
Incorporated by Reference Only:
Cooperative Agreement: DIR-CPO-4491
Cooperative Agreement-The Arcanum Group Page 3 of 3
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
Attachment A: Quote/Proposal
THE ARCANUM GROUP
Quote for Infor Workforce Management
Implementation (Revised 12/01/2022)
to
the City of Corpus Christi
Submitted to:
Frank De Los Santos
IT Business Operation Manager
Fran 0 cctexas.com
The Arcanum Group, Inc.
4600 S Syracuse St, 9th Floor
Denver, Colorado 80237
David Waters, President
david.watersCcb-thearcanumgroup.com
www.theARCANUMgroup.com
(303) 693-7263
DUNS 052733297 1 CAGE 491-122
Schedule 70 Contract - GS35F0029Y
DIR Contract DIR-CPO-4491
ILL„.•,,:,-�
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DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THE ARCANUM GROUP
Table of Contents
Letter of Introduction....................................................................................................3
Implementation Project Overview................................................................................5
Scopeof Services .........................................................................................................5
Assumptions and Responsibilities of Licensee .........................................................5
Period and Place of Performance................................................................................6
Invoicingand Payment.................................................................................................7
Taxes..............................................................................................................................7
Change Request Procedure .........................................................................................7
Cancellation /Termination ...........................................................................................8
Validityof Proposal.......................................................................................................8
General...........................................................................................................................8
Signatures......................................................................................................................8
Exhibit1 .........................................................................................................................9
Exhibit 2 (Sample Change Request)..........................................................................12
The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THEARC.ANUM GROUP
Letter of Introduction
October 28, 2022
Frank De Los Santos
IT Business Operation Manager
City of Corpus Christi
1201 Leopard St
Corpus Christi, TX 78401
Dear Mr. De Los Santos:
The Arcanum Group, Inc. (TAG), along with our implementation partner Inovium, LLC,
appreciates the opportunity to provide this quote for Infor Workforce Management (WFM)
implementation to the City of Corpus Christi (the City or Licensee). In this quote, we will refer to
our combined offering team as "Team TAG."
Team TAG is comprised of two proven, experienced companies led by the prime contractor, The
Arcanum Group, Inc.,and supplemented by our partner, Inovium, LLC. Ourteam has extensive
experience in public-sector implementations with customers that include the US Census Bureau,
the City of New York, the Florida Department of Management Services Fleet Operations, and
more. Team TAG's consultants are experienced professionals. We are long-established
members of the Infor Partner Network, and TAG is an authorized public-sector reseller of Infor
software.
To simplify your purchasing process, we offer EAM products and services through our Texas DIR
contract number DIR-CPO-4491.
TAG is a Service-Disabled Veteran-Owned Small Business(SDVOSB) headquartered in Denver,
CO. We have been providing technology-based project management services since our founding
in 2001, and the principals of our company have a long record of personal experience before
starting the company. We offer software and implementation services for a wide variety of
enterprise applications, including Human Capital Management and Development, Enterprise
Resource Planning, Customer Relationship Management, Financial Applications, and many
others.
TAG is entirely a government contractor. As such, our industry knowledge is unparalleled. Our
consultants' training, as well as their experience with many prior implementations, provide them
with the specialized skills required to examine current processes and recommend solid future
processes. Their track record of proven success ensures their ability to install and configure each
of the Infor modules and to plan for a smooth cutover from a legacy system.
As an Infor partner since 2012, TAG will provide a superior implementation experience to IISD.
TAG received an Infor award in 2017 as the Top Public 2018
Sector Partner for Year-Over-Year Growth. TAG wasPublic Sector
honored as Infor's 2018 Public Sector Partner of the Year in Partner of the Year
recognition of our successful work with our government Infor P°a"°°`"ct`ork
customers.
1 0
The Arcanum Group's Quote to the City of Corpus Christi October 28,2022 (Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THE ARCANUM GROUP
Inovium, LLC is a software services company focused on Workforce Management. Inovium was
founded to provide agile digital transformation partner options primarily for implementing and
supporting Infor CloudSuiteTM. We are an alliance partner for their leading WFM application.
Inovium is staffed with key resources who average over 15 years in the software and WFM
domain, enabling our team to provide sector-leading quality service offerings.
If you need additional information or have follow-on questions as you evaluate the merits of our
solution, we would be pleased to speak with you.
Sincerely,
David Marshall
Capture Manager
The Arcanum Group, Inc.
The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THE ARCANUM GROUP
Implementation Project Overview
Team TAG will provide Consultants to perform the Services for Licensee in accordance with the
terms of this quote (the "Project"). Team TAG's Services will provide support to Licensee for
Licensee's Project. The Licensee is the owner of the Project and is responsible for and controls
the process, scope, costs, resources, and targeted solutions of the Project.
Within the scope of this Project, Team TAG will provide the Services by providing Consultants as
described in the remuneration section below. The Consultants provided may be Team TAG
employees or Team TAG's third-party subcontractors.
Scope of Services
The Licensee requires Team TAG Services related to the Infor WFM Application. The scope of
the Project, Team TAG's and Licensee's responsibilities, estimated timeline, etc., are described
in Exhibit 1. It is mutually understood that business requirements, resources, and dates, as well
as the relevant remuneration, may be subject to change via the Change Request Procedure,
including if Licensee responsibilities and assumptions are not performed in a timely and
appropriate manner and/or if the Project resources are not provided.
The Licensee acknowledges that any delays or changes caused by Licensee, Licensee's
employees, equipment, contractors, or vendors may cause an incremental change in the fees
required under this Order, including, without limitation, delays or changes due to the following: (a)
change to or deficiency in the information which Licensee has supplied to Team TAG; (b) failure
by Licensee to perform any of its responsibilities in a timely manner including the supply to Team
TAG of resources and information; or(c) an unanticipated event that changes the service needs
or requirements of Licensee. Changes required to this Order because of any of the foregoing
events will be handled using the Project Change Control Process.
Assumptions and Responsibilities of Licensee
The assumptions and responsibilities for this Project are listed as follows and may be
supplemented by those in Exhibit 1:
• All supporting documentation work product will be developed for industry-standard Microsoft
Windows-based PCs using applicable (as reasonably determined by Team TAG) Microsoft
Office applications (Word, Excel, and PowerPoint).
• Unless otherwise expressly stated in Exhibit 1, no software developments will be made under
this Project.
• Unless otherwise expressly stated in Exhibit 1, any data cleansing or data cleanup is wholly
the responsibility of the Licensee.
• The Licensee will provide knowledgeable, decision-empowered resources that are available
to work on the Project as part of the Project team.
• The Project will have sponsorship from Licensee's senior management,who will be available
on a timely and regular basis to monitor the Project's progress and to act as a decision maker
for policy decisions and issue resolution.
• The Licensee will provide a working environment and facilities adequate for Team TAG to
perform their assigned duties. This includes, but is not limited to, adequate conference
The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THE ARCANUM GROUP
rooms, cubicle space, and telephone access. The Licensee will provide Team TAG with all
necessary authorizations.
• The Licensee will support the use of the Team TAG team laptops on its network, or Licensee
will provide PCs with the Microsoft Office Suite and e-mail capability for the Project team.
• Project team members will be given access to the Licensee's Team TAG environment. The
Licensee shall provide secure dial-in and/or direct access to Licensee networks as
necessary.
• Team TAG will be provided with the necessary access to all of the Licensee's facilities
necessary for the Project, including all necessary identification material (badges, cards, etc.),
subject to the terms and conditions of the PSA. This includes necessary access to such
buildings and systems during and after normal business hours, on weekends, and on
holidays. Limitation of Team TAG access during these times may reduce Team TAG's ability
to maintain the proposed schedule. Team TAG will also be provided with the necessary
authorizations for remote access to Licensee's systems.
• The Licensee is licensed for the use of the Infor software in sufficient quantities to support
this implementation. No software is included as part of this quote.
The responsibilities and assumptions are considered to be material contract duties of Licensee.
The Licensee agrees that any estimates provided in this quote may be subject to change if
Licensee's responsibilities and Project assumptions are not fulfilled.
Period and Place of Performance
The Services will begin on a mutually agreeable start date, and this quote will remain in effect
until the Services agreed have been concluded unless otherwise agreed between the parties in
writing. The project is expected to take between four and six months. The tentative start date is
February 6, 2023.
The Services will be performed remotely and, if required,at the Licensee's facility at 1201 Leopard
Street, Corpus Christi, TX 78401, or another Licensee facility with the City of Corpus Christi.
The Licensee agrees that services be performed on Team TAG's premises or remotely offsite.
Cost Summary
Rates/Remuneration
The Consultant types currently assigned and the fees for the Project are as follows:
Hourly Rate Estimated Total
Team TAG Consulting Unit USD hours Amount
Infor WFM Implementation $214.50 2,576 $552,552.00
Services
Travel Expenses (if required and N/A N/A $10,000.00
authorized by the City)
The estimated consulting fees for the Project are$552,552.00,exclusive of travel expenses.
This estimate is for Licensee's budgetary and Team TAG's resource scheduling purposes.
This hourly rate is discounted by 15.5% from our already-discounted DIR contract price.
• The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THE ARCANUM GROUP
This estimate is based on the information provided by the Licensee to Team TAG and Team
TAG's understanding of the Project scope based on the Licensee's information. Should the
information provided by Licensee be inaccurate or should Team TAG gain additional information
during the Project, the estimated fees, timeline, and scope may be subject to change.
The rate is based on eight hours of work daily. Team TAG also calculates a minimum of four
working hours per day for deployments.
Reimbursable Expenses
Actual travel expenses will be reimbursed as incurred and billed monthly. It is anticipated that the
Project will be performed remotely. However, for purposes of any onsite work that may need to
be performed, an allowance of$10,000.00 is included. Travel must be authorized in advance by
the City. Travel expenses must comply with Licensee's travel policy.
Invoicing and Payment
The Services provided by Team TAG will be invoiced on a time and expense basis as incurred.
The invoice will include the completed hours to which it refers and applicable travel expenses.
Team TAG may issue separate invoices for travel expenses. Payment is due 30 days from the
date of invoice.
Team TAG will invoice at the beginning of each month for services rendered in the previous
month. Invoices will be sent electronically to the provided client billing contact or an alternative
address if provided.
Taxes
Fees and other charges described in this quote do not include federal,state, or local sales,foreign
withholding, use, property, excise, service, or similar transaction taxes ("Tax(es)") now or
hereafter levied, all of which shall be for Licensee's account, where applicable. With respect to
state/local sales tax, direct pay permits or valid tax-exempt certificates must be provided to Team
TAG at the execution of this quote. If Team TAG is required to pay Taxes, the Licensee shall
reimburse Team TAG for such amounts.
The location for the Services provided hereunder is identified by Licensee as 1201 Leopard St
Corpus Christi, TX 78401 ("Service Location"). The Licensee agrees and understands that the
calculation of Taxes may be affected by the Service Location.
Change Request Procedure
Any change to this quote that affects the scope (by material reduction or addition), content,
methods, or schedule shall be subject to the mutual written agreement of the parties and shall be
made in accordance with Exhibit 2 hereto (Change Request), which is hereby incorporated by
reference. Team TAG shall not commence work on any such change unless and until the change
has been agreed to in writing by both parties.
The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THEARCANUM GROUP
Cancellation / Termination
Notwithstanding termination for cause, this Project can be terminated by Licensee at any time, in
whole, by providing at least 30 days prior written notice stating the effective date. In the event of
termination, Team TAG shall be paid all fees then due and owing, including travel expenses, and
for all Services performed (including the notice period), irrespective of whether Services have
been invoiced yet. Licensee agrees that in the event this SOW is terminated with less than 30
days prior written notice, Team TAG reserves the right to also invoice and be paid for the balance
of the remaining hours measured from the insufficient notice date up to the 30-day notice
requirement.
Validity of Proposal
This quote is valid for 60 calendar days from the quote date unless executed sooner by Licensee
or extended in writing by Team TAG.
General
Any earlier quotations that INOVIUM has submitted concerning the same works and services are
hereby withdrawn. The terms, conditions, and details in this quotation also apply to any Services
and Work Products that are or have been provided to Licensee before a contract is concluded.
Should any provision of this quotation be ineffective or unenforceable,the validity of this quotation
remains unaffected. In this case, the parties undertake to replace the ineffective provision with
an effective provision that achieves as nearly as possible the business purpose of the ineffective
provision.
Except as provided in the severability clause, this offer may be accepted only in its entirety.
Signatures
Signatures:
City of Corpus Christi The Arcanum Group, Inc.
Name/Title: Name/Title: Name/Title:
Josh chronley AD of Finance & Procuremenctavid Waters President and CE
Signature: Signature: Signature:
DocuSigned by. _-DocuSigned W.
ri
AC7548656E564EG_..
Date: Date: Date:
12/21/2022 12/6/2022
The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THEARCANUM GROUP
Exhibit 1
To
TAG's Quote to the City of Corpus Christi
Dated October 28, 2022 (Rev. 11/29/2022)
For
Infor Workforce Management Implementation
Project Definition
This Exhibit 1 of this quote addresses the Implementation Consulting Services required for the
Project. It is mutually understood that business requirements, resources, and dates may change
subject to the applicable terms of this Statement of Work and that any such material change
requested by the Licensee or as a result of the Licensee's inability to provide agreed-upon
resources, fulfill applicable assumptions, and to perform the Licensee Responsibilities set forth
herein, or the result of Licensee errors or omissions may result in a Change Order in accordance
with the Change Order Procedure as defined in Exhibit 2.
The Licensee is responsible for requesting changes to the requirements for Services. The Team
TAG Project Lead and TAG Project Executive may assist in planning the Project and quality-
checking the activities and progress. It is understood by the Licensee that any material changes
to scope that are requested will be addressed through a formal change order process. Material
changes are those which specifically will impact either budget and/or scope.
The initial project covered by this quote will consist of three key phases.
1 . Planning and Design
2. Build and Validate
3. Cutover and HyperCare
The time estimates outlined below are based on migrating the Infor Workforce Management
Application to the Infor CloudSuite and upgrading to the current version. The assumptions
outlined here are based on the requirements defined to date. Any change to, or expansion
of, the elements or modules as outlined may increase the required effort and project time
estimates.
Planned Project Phases
1: Planning and Design
Inception: Initial meeting of Project leaders to kick off the engagement and plan out
agendas and attendees for the elaboration phase workshops.
Elaboration: This phase includes the requirements and design workshop sessions for the
project. The Licensee should expect and be prepared for several weeks of workshop
sessions to cover all functional and technical requirements in the program
2: Build and Validate
Build: The output of the elaboration phase will drive the work effort by Team TAG to build
and configure the solution and will provide the foundation for test case creation by the
• The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB4OF129
uocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THE ARCANUM GROUP
Licensee team in parallel. The build phase would include iterations, whereby the Team
TAG team delivers configured components of functionality as they are ready to ensure
early alignment on high complexity or risk areas and is a general method to achieving an
efficient timeline whereby the Licensee can perform testing in parallel to Team TAG
performing build and configuration activities.
Validate: This is the UAT phase and cutover planning phase, whereby the system goes
through a thorough end-to-end test, and the go-live planning steps are defined and
finalized. The licensee team prepares for the End user training and change management
communications to the workforce regarding the upcoming changes.
3: Cutover and Support
Go-Live: The Solution is deployed, and the Licensee rolls out to the employee pilot
population to allow for one payroll cycle to complete successfully or two calendar weeks
post-go-live. Team TAG provides support on an as-needed basis
Implementation Scope & Assumptions
Infor WFM: Time and Attendance, Time Off, Mobility, and Multi-View Scheduler.
• No customizations
• No historical data conversion
Infrastructure: Cloud deployment: Infrastructure is out of scope, including SSO, SMTP,
and hardware clocks. Infrastructure to be handled by Infor Cloud Operations.
Configuration Scope:
Configure the current release of WFM on Infor's (MT) Multi-Tenant CloudSuite
• Up to 6 calculation groups
• Up to 6 security groups
• HR imports
• Payroll export
• Time Off Planner configuration
• Blackout Calendars
• Mobility UI configurations
• Geofencing
• Multi-View Scheduler
• Up to 4 additional data import and export interfaces utilizing core CSV format
• For interfaces utilized by the Licensee, the Licensee will be responsible for any
development on their current systems for any changes to the current integration to WFM
standards
Cut-Over and Hyper Care
• Implementation includes the entire enterprise
• No user or administrator training is included
• Training will be provided via train-the-trainer.
1 The Arcanum Group's Quote to the City of Corpus Christi October 28,2022 (Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
DocuSign Envelope ID:8CDF6BED-6F28-4FOB-B69E-C8BEE6A9B626
THE ARCANUM GROUP
• Cut Over includes two weeks of post-production Hyper Cares
*Scope Assumptions & Exclusions:
• The Licensee will be responsible for enterprise change management
• The Licensee will be responsible for end-user training if required
• The Licensee will provide project management and domain resources as applicable
• The Licensee will be responsible for the set-up and maintenance of necessary IT
infrastructure and 3rd party integrations
• Extended application support post-go-live Hyper Care is excluded.
*Team TAG can provide additional implementation services to assist with the above if required
for incremental fees, but they are excluded from this quote. Please discuss these potential
requirements with TAG using the contact information in the cover letter of this quote, if desired.
4:Estimated Timeline (Sample)
The chart below reflects a linear sample projection of key project phases&tasks to define effort
and cost for the scope outlined herein. During the planning phase of the project, Team TAG will
collaborate with the Licensee to develop a mutually agreeable project timeline factoring in
bandwidth and project goals. Projects of this type typically take 4 to 6 months,and the final project
plan will be agreed upon by both parties during the planning phase. The specific dates shown in
this sample are for illustration only and will be adjusted based on the agreed start date of the
project.
2020
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The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
uocu5ign Envelope lu:bUL)U-6BED-6f 28-4FUB-B69E-U8BEE6A9B626
THE ARCANUM GROUP
Exhibit 2 (Sample Change Request)
To
TAG's Quote to the City of Corpus Christi
Dated October 28, 2022 (Rev. 11/29/2022)
For
Infor Workforce Management Implementation
between
The Arcanum Group, Inc. ("TAG" or"Team TAG") and
The City of Corpus Christi ("Licensee")
Change Order Procedure
Any change to this Project must be agreed to, in writing, by both parties. The following procedure
(whether requested by Licensee or Team TAG)will be used to control all changes. All Change Requests
to the Project must be made in writing and shall be submitted by the appropriate Project Lead and the
TAG Project Executive. Each request should contain the following information:
• The requested change;
• The impact, if any, on the existing Services and Deliverables (if any);
• Estimated impact, if any, on project schedule; and
• Estimated change, if any, in consulting fees.
The Project Lead shall review and accept or reject the Change Request. If rejected, the Change
Request shall be returned to the submitting party with written reasons for rejection and, as appropriate,
any alternatives.
All approved Change Requests will be incorporated into the Change Order to this SOW. Team TAG
will not perform any Services outside of the proposal until the Change Request has been signed by both
parties.
1. Describe the requested change:
2. Define the impact, if any, on existing Services and Deliverables(if any):
3. Define additional Services required as a result of the requested change, if any:
4. Define the impact, if any, on the existing Project schedule. Provide an updated Project schedule, if
appropriate.
The Arcanum Group's Quote to the City of Corpus Christi October 28,2022 (Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
THE ARCANUM GROUP
5. Provide an updated Services and payment schedule, if appropriate.
Accepted By: Accepted By:
City of Corpus Christi (Licensee) The Arcanum Group, Inc.
By: By:
Print name: Print name:
Title: Title:
Date: Date:
The Arcanum Group's Quote to the City of Corpus Christi October 28,2022(Rev. 12/01/2022)
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB4OF129
Uocu3ign Envelope ID:8CDF6BED-6F28-4FOB-B69E-08BEE6A9B626
Attachment B: Insurance Requirements
I. CONTRACTOR'S LIABILITY INSURANCE
A. Contractor must not commence work under this contract until all insurance
required has been obtained_and such insurance has been approved by the City.
Contractor must not allow any subcontractor, to commence work until all similar
insurance required of any subcontractor has been obtained.
B. Contractor must furnish to the City's Risk Manager and Contract Administer one
(1) copy of Certificates of Insurance with applicable policy endorsements
showing the following minimum coverage by an insurance company(s)
acceptable to the City's Risk Manager. The City must be listed as an additional
insured on the General liability and Auto Liability policies by endorsement, and a
waiver of subrogation endorsement is required on all applicable policies.
Endorsements must be provided with Certificate of Insurance. Project name
and/or number must be listed in Description Box of Certificate of Insurance.
TYPE OF INSURANCE MINIMUM INSURANCE
COVERAGE
30-day advance written notice of Bodily Injury and Property
cancellation, non-renewal, material Damage
change or termination required on all Per occurrence - aggregate
certificates and policies.
ERRORS & OMISSIONS $1,000,000 Per Occurrence
$1,000,000 Aggregate
CYBER LIABILITY $1,000,000 Per Occurrence
$1,000,000 Aggregate
C. In the event of accidents of any kind related to this contract, Contractor must
furnish the Risk Manager with copies of all reports of any accidents within 10 days
of the accident.
II. ADDITIONAL REQUIREMENTS
A. Applicable for paid employees, Contractor must obtain workers' compensation
coverage through a licensed insurance company. The coverage must be written
on a policy and endorsements approved by the Texas Department of Insurance.
The workers' compensation coverage provided must be in statutory amounts
according to the Texas Department of Insurance, Division of Workers'
Compensation. An All States Endorsement shall be required if Contractor is not
domiciled in the State of Texas.
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
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B. Contractor shall obtain and maintain in full force and effect for the duration of
this Contract, and any extension hereof, at Contractor's sole expense, insurance
coverage written on an occurrence basis by companies authorized and
admitted to do business in the State of Texas and with an A.M. Best's rating of no
less than A- VII.
C. Contractor shall be required to submit renewal certificates of insurance
throughout the term of this contract and any extensions within 10 days of the
policy expiration dates. All notices under this Exhibit shall be given to City at the
following address:
City of Corpus Christi
Attn: Risk Manager
P.O. Box 9277
Corpus Christi, TX 78469-9277
D. Contractor agrees that, with respect to the above required insurance, all
insurance policies are to contain or be endorsed to contain the following required
provisions:
• List the City and its officers, officials, employees, and volunteers, as additional
insureds by endorsement with regard to operations, completed operations, and
activities of or on behalf of the named insured performed under contract with the
City, with the exception of the workers' compensation policy;
• Provide for an endorsement that the "other insurance" clause shall not apply to
the City of Corpus Christi where the City is an additional insured shown on the
policy;
• Workers' compensation and employers' liability policies will provide a waiver of
subrogation in favor of the City; and
• Provide thirty (30) calendar days advance written notice directly to City of any,
cancellation, non-renewal, material change or termination in coverage and not
less than ten (10) calendar days advance written notice for nonpayment of
premium.
E. Within five (5) calendar days of a cancellation, non-renewal, material change or
termination of coverage, Contractor shall provide a replacement Certificate of
Insurance and applicable endorsements to City. City shall have the option to
suspend Contractor's performance should there be a lapse in coverage at any
time during this contract. Failure to provide and to maintain the required
insurance shall constitute a material breach of this contract.
DocuSign Envelope ID: F7586AD3-B446-4207-B172-9C79CB40F129
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F. In addition to any other remedies the City may have upon Contractor's failure to
provide and maintain any insurance or policy endorsements to the extent and
within the time herein required, the City shall have the right to order Contractor
to stop work hereunder, and/or withhold any payment(s) which become due to
Contractor hereunder until Contractor demonstrates compliance with the
requirements hereof.
G. Nothing herein contained shall be construed as limiting in any way the extent to
which Contractor may be held responsible for payments of damages to persons
or property resulting from Contractor's or its subcontractor's performance of the
work covered under this contract.
H. It is agreed that Contractor's insurance shall be deemed primary and non-
contributory with respect to any insurance or self insurance carried by the City of
Corpus Christi for liability arising out of operations under this contract.
I. It is understood and agreed that the insurance required is in addition to and
separate from any other obligation contained in this contract.
2022 Insurance Requirements
Ins. Req. Exhibit 7-B
IT Contracts - Software Support, Configuration, Implementation and Maintenance
12/1/2022 Risk Management - Legal Dept.