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HomeMy WebLinkAboutC2024-077 - 4/16/2024 - Approved SERVICE AGREEMENT NO. 5517 Promotional Exams for Fire Department THIS Promotional Exams for Fire Department Agreement ("Agreement") is entered into by and between the City of Corpus Christi, a Texas home-rule municipal corporation (“City”) and Industrial/Organizational Solutions, Inc. (“Contractor"), effective upon execution by the City Manager or the City Manager’s designee (“City Manager”). WHEREAS, Contractor has bid to provide Promotional Exams for Fire Department in response to Request for Bid/Proposal No. 5517 (“RFB/RFP”), which RFB/RFP includes the required scope of work and all specifications and which RFB/RFP and the Contractor’s bid or proposal response, as applicable, are incorporated by reference in this Agreement as Exhibits 1 and 2, respectively, as if each were fully set out here in its entirety. NOW, THEREFORE, City and Contractor agree as follows: 1. Scope. Contractor will provide Promotional Exams for Fire Department (“Services”) in accordance with the attached Scope of Work, as shown in Attachment A, the content of which is incorporated by reference into this Agreement as if fully set out here in its entirety, and in accordance with Exhibit 2. 2. Term. (A) The Term of this Agreement is three years beginning on the date provided in the Notice to Proceed from the Contract Administrator or the City’s Procurement Division. The parties may mutually extend the term of this Agreement for up to two additional one-year periods (“Option Period(s)”), provided, the parties do so in writing prior to the expiration of the original term or the then-current Option Period. (B) At the end of the Term of this Agreement or the final Option Period, the Agreement may, at the request of the City prior to expiration of the Term or final Option Period, continue on a month-to-month basis for up to six months with compensation set based on the amount listed in Attachment B for the Term or the final Option Period. The Contractor may opt out of this continuing term by providing notice to the City at least 30 days prior to the expiration of the Term or final Option Period. During the month-to-month term, either Party may terminate the Agreement upon 30 days’ written notice to the other Party. Service Agreement Standard Form Page 1 of 8 Approved as to Legal Form October 29, 2021 3. Compensation and Payment. This Agreement is for an amount not to exceed $348,873.00, subject to approved extensions and changes. Payment will be made for Services performed and accepted by the City within 30 days of acceptance, subject to receipt of an acceptable invoice. All pricing must be in accordance with the attached Bid/Pricing Schedule, as shown in Attachment B, the content of which is incorporated by reference into this Agreement as if fully set out here in its entirety. Any amount not expended during the initial term or any option period may, at the City’s discretion, be allocated for use in the next Option Period. Invoices must be mailed to the following address with a copy provided to the Contract Administrator: City of Corpus Christi Attn: Accounts Payable P.O. Box 9277 Corpus Christi, Texas 78469-9277 4. Contract Administrator. The Contract Administrator designated by the City is responsible for approval of all phases of performance and operations under this Agreement, including deductions for non-performance and authorizations for payment. The City’s Contract Administrator for this Agreement is as follows: Name: LaCresa Martin Department: Human Resources Phone: 361-826-3348 Email: LaCresaM@cctexas.com 5. Insurance; Bonds. (A) Before performance can begin under this Agreement, the Contractor must deliver a certificate of insurance (“COI”), as proof of the required insurance coverages, to the City’s Risk Manager and the Contract Administrator. Additionally, the COI must state that the City will be given at least 30 days’ advance written notice of cancellation, material change in coverage, or intent not to renew any of the policies. The City must be named as an additional insured. The City Attorney must be given copies of all insurance policies within 10 days of the City Manager's written request. Insurance requirements are as stated in Attachment C, the content of which is incorporated by reference into this Agreement as if fully set out here in its entirety. (B) In the event that a payment bond, a performance bond, or both, are required of the Contractor to be provided to the City under this Agreement before performance can commence, the terms, conditions, and amounts required in the bonds and appropriate surety information are as included in the RFB/RFP or as Service Agreement Standard Form Page 2 of 8 Approved as to Legal Form October 29, 2021 may be added to Attachment C, and such content is incorporated here in this Agreement by reference as if each bond’s terms, conditions, and amounts were fully set out here in its entirety. 6. Purchase Release Order. For multiple-release purchases of Services to be provided by the Contractor over a period of time, the City will exercise its right to specify time, place and quantity of Services to be delivered in the following manner: any City department or division may send to Contractor a purchase release order signed by an authorized agent of the department or division. The purchase release order must refer to this Agreement, and Services will not be rendered until the Contractor receives the signed purchase release order. 7. Inspection and Acceptance. City may inspect all Services and products supplied before acceptance. Any Services or products that are provided but not accepted by the City must be corrected or re-worked immediately at no charge to the City. If immediate correction or re-working at no charge cannot be made by the Contractor, a replacement service may be procured by the City on the open market and any costs incurred, including additional costs over the item’s bid/proposal price, must be paid by the Contractor within 30 days of receipt of City’s invoice. 8. Warranty. (A) The Contractor warrants that all products supplied under this Agreement are new, quality items that are free from defects, fit for their intended purpose, and of good material and workmanship. The Contractor warrants that it has clear title to the products and that the products are free of liens or encumbrances. (B) In addition, the products purchased under this Agreement shall be warranted by the Contractor or, if indicated in Attachment D by the manufacturer, for the period stated in Attachment D. Attachment D is attached to this Agreement and is incorporated by reference into this Agreement as if fully set out here in its entirety. (C) Contractor warrants that all Services will be performed in accordance with the standard of care used by similarly situated contractors performing similar services. 9. Quality/Quantity Adjustments. Any Service quantities indicated on the Bid/Pricing Schedule are estimates only and do not obligate the City to order or accept more than the City’s actual requirements nor do the estimates restrict the City from ordering less than its actual needs during the term of the Agreement and including any Option Period. Substitutions and deviations from the City’s product requirements or specifications are prohibited without the prior written approval of the Contract Administrator. Service Agreement Standard Form Page 3 of 8 Approved as to Legal Form October 29, 2021 10. Non-Appropriation. The continuation of this Agreement after the close of any th fiscal year of the City, which fiscal year ends on September 30 annually, is subject to appropriations and budget approval specifically covering this Agreement as an expenditure in said budget, and it is within the sole discretion of the City’s City Council to determine whether or not to fund this Agreement. The City does not represent that this budget item will be adopted, as said determination is within the City Council's sole discretion when adopting each budget. 11. Independent Contractor. Contractor will perform the work required by this Agreement as an independent contractor and will furnish such Services in its own manner and method, and under no circumstances or conditions will any agent, servant or employee of the Contractor be considered an employee of the City. 12. Subcontractors. In performing the Services, the Contractor will not enter into subcontracts or utilize the services of subcontractors. 13. Amendments. This Agreement may be amended or modified only in writing executed by authorized representatives of both parties. 14. Waiver. No waiver by either party of any breach of any term or condition of this Agreement waives any subsequent breach of the same. 15. Taxes. The Contractor covenants to pay payroll taxes, Medicare taxes, FICA taxes, unemployment taxes and all other applicable taxes. Upon request, the City Manager shall be provided proof of payment of these taxes within 15 days of such request. 16. Notice. Any notice required under this Agreement must be given by fax, hand delivery, or certified mail, postage prepaid, and is deemed received on the day faxed or hand-delivered or on the third day after postmark if sent by certified mail. Notice must be sent as follows: IF TO CITY: City of Corpus Christi Attn: LaCresa Martin Title: Senior Management Analyst Address: 1201 Leopard St., Corpus Christi, Texas 78401 Phone: 361-826-3348 Fax: N/A IF TO CONTRACTOR: Industrial / Organizational Solutions, Inc Attn: Chad C. Legel, M.s. Title: President & CEO Address: 1520 Kensington Road, Suite 110, Oak Brook, Illinois 60523 Phone: 888-784-1290 Service Agreement Standard Form Page 4 of 8 Approved as to Legal Form October 29, 2021 Fax: 708-410-1558 17. CONTRACTOR SHALL FULLY INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY OF CORPUS CHRISTI AND ITS OFFICERS, EMPLOYEES AND AGENTS (“INDEMNITEES”) FROM AND AGAINST ANY AND ALL LIABILITY, LOSS, CLAIMS, DEMANDS, SUITS, AND CAUSES OF ACTION OF WHATEVER NATURE, CHARACTER, OR DESCRIPTION ON ACCOUNT OF PERSONAL INJURIES, PROPERTY LOSS, OR DAMAGE, OR ANY OTHER KIND OF INJURY, LOSS, OR DAMAGE, INCLUDING ALL EXPENSES OF LITIGATION, COURT COSTS, ATTORNEYS’ FEES AND EXPERT WITNESS FEES, WHICH ARISE OR ARE CLAIMED TO ARISE OUT OF OR IN CONNECTION WITH A BREACH OF THIS AGREEMENT OR THE PERFORMANCE OF THIS AGREEMENT BY THE CONTRACTOR OR RESULTS FROM THE NEGLIGENT ACT, OMISSION, MISCONDUCT, OR FAULT OF THE CONTRACTOR OR ITS EMPLOYEES OR AGENTS. CONTRACTOR MUST, AT ITS OWN EXPENSE, INVESTIGATE ALL CLAIMS AND DEMANDS, ATTEND TO THEIR SETTLEMENT OR OTHER DISPOSITION, DEFEND ALL ACTIONS BASED THEREON WITH COUNSEL SATISFACTORY TO THE CITY ATTORNEY, AND PAY ALL CHARGES OF ATTORNEYS AND ALL OTHER COSTS AND EXPENSES OF ANY KIND ARISING OR RESULTING FROM ANY SAID LIABILITY, DAMAGE, LOSS, CLAIMS, DEMANDS, SUITS, OR ACTIONS. THE INDEMNIFICATION OBLIGATIONS OF CONTRACTOR UNDER THIS SECTION SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT. 18. Termination. (A) The City may terminate this Agreement for Contractor’s failure to comply with any of the terms of this Agreement. The City must give the Contractor written notice of the breach and set out a reasonable opportunity to cure. If the Contractor has not cured within the cure period, the City may terminate this Agreement immediately thereafter. (B) Alternatively, the City may terminate this Agreement for convenience upon 30 days advance written notice to the Contractor. The City may also terminate this Agreement upon 24 hours written notice to the Contractor for failure to pay or provide proof of payment of taxes as set out in this Agreement. 19. Owner’s Manual and Preventative Maintenance. Contractor agrees to provide a copy of the owner’s manual and/or preventative maintenance guidelines or instructions if available for any equipment purchased by the City pursuant to this Agreement. Contractor must provide such documentation upon delivery of such equipment and prior to receipt of the final payment by the City. Service Agreement Standard Form Page 5 of 8 Approved as to Legal Form October 29, 2021 20. Limitation of Liability. The City’s maximum liability under this Agreement is limited to the total amount of compensation listed in Section 3 of this Agreement. In no event shall the City be liable for incidental, consequential or special damages. 21. Assignment. No assignment of this Agreement by the Contractor, or of any right or interest contained herein, is effective unless the City Manager first gives written consent to such assignment. The performance of this Agreement by the Contractor is of the essence of this Agreement, and the City Manager's right to withhold consent to such assignment is within the sole discretion of the City Manager on any ground whatsoever. 22. Severability. Each provision of this Agreement is considered to be severable and, if, for any reason, any provision or part of this Agreement is determined to be invalid and contrary to applicable law, such invalidity shall not impair the operation of nor affect those portions of this Agreement that are valid, but this Agreement shall be construed and enforced in all respects as if the invalid or unenforceable provision or part had been omitted. 23. Order of Precedence. In the event of any conflicts or inconsistencies between this Agreement, its attachments, and exhibits, such conflicts and inconsistencies will be resolved by reference to the documents in the following order of priority: A. this Agreement (excluding attachments and exhibits); B. its attachments; C. the bid solicitation document including any addenda (Exhibit 1); then, D. the Contractor’s bid response (Exhibit 2). 24. Certificate of Interested Parties. Contractor agrees to comply with Texas Government Code Section 2252.908, as it may be amended, and to complete Form 1295 “Certificate of Interested Parties” as part of this Agreement if required by said statute. 25. Governing Law. Contractor agrees to comply with all federal, Texas, and City laws in the performance of this Agreement. The applicable law for any legal disputes arising out of this Agreement is the law of the State of Texas, and such form and venue for such disputes is the appropriate district, county, or justice court in and for Nueces County, Texas. 26. Public Information Act Requirements. This paragraph applies only to agreements that have a stated expenditure of at least $1,000,000 or that result in the expenditure of at least $1,000,000 by the City. The requirements of Subchapter J, Chapter 552, Government Code, may apply to this contract and the Contractor agrees that the contract can be terminated if the Contractor knowingly or intentionally fails to comply with a requirement of that subchapter. Service Agreement Standard Form Page 6 of 8 Approved as to Legal Form October 29, 2021 27. Entire Agreement. This Agreement constitutes the entire agreement between the parties concerning the subject matter of this Agreement and supersedes all prior negotiations, arrangements, agreements and understandings, either oral or written, between the parties. Service Agreement Standard Form Page 7 of 8 Approved as to Legal Form October 29, 2021 CONTRACTOR Signature: Printed Name: Title: Date: CITY OF CORPUS CHRISTI ________________________________________________ Josh Chronley Assistant Director of Finance - Procurement Date: _________________________ Attached and Incorporated by Reference: Attachment A: Scope of Work Attachment B: Bid/Pricing Schedule Attachment C: Insurance and Bond Requirements Attachment D: Warranty Requirements Incorporated by Reference Only: Exhibit 1: RFB/RFP No. 5517 Exhibit 2: Contractor’s Bid/Proposal Response Service Agreement Standard Form Page 8 of 8 Approved as to Legal Form October 29, 2021 Scope of Work .1. General Requirements The Contractor shall perform tasks, under the direction of Human Resources, associated with the development, statistical analysis, and assessment center process for promotional examinations of firefighters. The Contractor will also Comply with Texas Government Code 143, City of Corpus Christi Civil Service rules and regulations, and Collective Bargaining Agreements, concerning Written Examinations and Asset Centers. .2. Scope of Work A.The Contractor will professionally develop and supply a multiple choice 100 question written examination that will be administered by the Human Resources Department using sources that are provided and approved by the Civil Service Commission. The examination will be developed in a way that can be graded immediately following the exam. B.The Contractor shall deliver the written examination questions in a sealed and secured manner confidentially to the Human Resources Department. These include Firefighter II EMS, Firefighter II Engineer, Fire Captain, Battalion Chief, and Assistant Chief. C.The Contractor will provide to the Human Resources Director or designee as the Head of the Civil Service Commission a written response to any appealed test question. The response will be used on the City’s behalf in the Civil Service Commission meeting. The Commission will determine whether a test question will be deleted, changed, or has more than one answer. The decision rendered by the Commission is final and changes to grade will be made by the Human Resources Department. D.The Contractor will professionally develop and administer under the direction of the Human Resources Department an assessment center for the ranks of Battalion Chief and Assistant Chief using a minimum of three exercises which adequately assesses measurable dimensions of the job analysis. The assessment center will count 60 percent of the total score and will be graded in a way that will go out at least two decimal points to eliminate any possible ties. E.The Contractor will develop the job analysis using equivalent and/or higher ranks within the Corpus Christi Fire Department as subject matter experts. Coordination and selection of the SME’s will be the responsibility of the Human Resources Department. F.The Contractor will provide assessors training in the administration and grading process for a minimum eight hours prior to conducting the assessment center. G.The Contractor will provide a classroom style orientation to candidates on general information of the assessment center process. H.The Contractor will comply with providing within 24 hours of the conclusion of the entire Assessment Center process, excluding weekends and City-observed holidays, the grading for the assessment center so that Human Resources can prepare a promotional eligibility list. Only the top 10 of the written examination will proceed to the assessment center process. I.The Contractor will supply materials used for assessment centers and provide expert testimony in court should the validity of an exam be legally challenged. J.The Contractor shall supply an appropriate response to any arising pandemic while maintaining compliance with current Collective Bargaining Agreements. K.The Contractor shall provide assessment center feedback to candidates. The purpose of this session will be to provide each candidate with his/her score, the areas in which he/she excelled and did poorly, and what he/she might do to improve his/her performance in the future. The results of the Assessment Center examination shall be binding for one year and, absent fraud, are not appealable to the Civil Service Commission or any other forum. L.The Contractor may provide a list of six possible assessors to Human Resources. The Fire Chief and Fire Association have the right to strike any assessor with good reason and provide a replacement. M.The Contractor has capability to provide live video and audio remote proctoring capability for any candidate deployed on military service. N.The Contractor will abide by Tx Gov. Code 143, The City of Corpus Christi Civil Service Rules and Regulations, and current Collective Bargaining Agreements in the development and or administration of written examinations and assessment centers. The following tables outline the costs associated with the project plan described in this proposal. Corpus Christi, TX Fire Promotional Processes Firefighter II EMS (Estimated 60 Candidates) Consultant Consulting Tech. Wrtr. Admin. Project StepHrs.Assoc. Hrs.HrsHrs.Cost Kick-off and Planning 1000$230 Discuss milestones and determine timeline1 Component Expensesn/a Job Analysis 1424014$7,820 Incumbent interviews/observations.68 Job analysis questionnaire development and admin.375 Analysis and technical reporting.599 Component Expenses$1,280 Written Job Knowledge Examination 99540$7,770 Work with SMEs to develop an examination plan that is linked to the job analysis, and select appropriate knowledge sources.2 Draft 125 multiple choice questions based on exam plan.2542 Review questions with SMEs to assess job-relatedness and difficulty. Identify final 100 questions and establish appropriate cut-off score.46 Score exam.12 Assist in designing/coordinating appeals process and respond to candidate appeals.26 Component Expenses$75 Technical Report 6800$2,300 Draft report to document test development, validation and results.68 Pass-Through ExpensesN/A Site Procurement Expenses - Exam and/or assessment center site rental and catering obligations.Provided by City Assessor Travel-related Expenses - Assessor flights, lodging, and per diems. N/A TOTAL PROJECT INVESTMENT $18,120 Project Notes IOS has used estimated candidate numbers to estimate parameters for exam and assessment processes (e.g., duration of exam/assessment, how many IOS personnel are on-site, etc.) based on our standard practices. Consultant travel-related costs have been calculated based on these estimates. These costs have been built into line-item pricing. IOS will invoice clients as each project component/line-item is completed. The line item total reflects labor, overhead and all travel-related costs. IOS will not provide itemized expenses receipts to Site Procurement Expenses and Assessor Travel-related expenses have been estimated. These estimates are based on assumptions regarding candidate numbers, duration, etc. The client will be responsible for these costs in full. IOS will invoice these expenses to the client after IOS has accepted liability for these expenses on behalf of the client. IOS will invoice actual site, assessor flight and assessor lodging costs. A per diem will be calculated based for assessors to cover meals not provided by IOS, transportation, parking, baggage fees, and other incidental travel expenses as appropriate. The per diems will be assessed to the client and will not be reconciled against actual receipts. IOS will invoice expenses up to the allotted budget. If in the course of procuring sites/assessors, IOS becomes aware that the estimated budget will be insufficient for whatever reason, IOS will notify the client and seek to identify a mutually acceptable solution. While we have attempted to establish accurate budgets, significant fluctuations in costs associated with flights and lodging are possible. Client will be responsible for administering the written examination and provide immediate scoring. 2 Copyright ¨ 2023, Industrial/Organizational Solutions, Inc. Firefighter II Engineer (Estimated 55 Candidates) Consultant Consulting Tech. Wrtr. Admin. Project StepHrs.Assoc. Hrs.HrsHrs.Cost Kick-off and Planning 1000$230 Discuss milestones and determine timeline1 Component Expensesn/a Job Analysis 1424014$7,820 Incumbent interviews/observations.68 Job analysis questionnaire development and admin.375 Analysis and technical reporting.599 Component Expenses$1,280 Written Job Knowledge Examination 99540$7,770 Work with SMEs to develop an examination plan that is linked to the job analysis, and select appropriate knowledge sources.2 Draft 125 multiple choice questions based on exam plan.2542 Review questions with SMEs to assess job-relatedness and difficulty. Identify final 100 questions and establish appropriate cut-off score.46 Score exam.12 Assist in designing/coordinating appeals process and respond to candidate appeals.26 Component Expenses$75 Technical Report 6800$2,300 Draft report to document test development, validation and results.68 Pass-Through ExpensesN/A Site Procurement Expenses - Exam and/or assessment center site rental and catering obligations.Provided by City Assessor Travel-related Expenses - Assessor flights, lodging, and per diems. N/A TOTAL PROJECT INVESTMENT $18,120 Project Notes IOS has used estimated candidate numbers to estimate parameters for exam and assessment processes (e.g., duration of exam/assessment, how many IOS personnel are on-site, etc.) based on our standard practices. Consultant travel-related costs have been calculated based on these estimates. These costs have been built into line-item pricing. IOS will invoice clients as each project component/line-item is completed. The line item total reflects labor, overhead and all travel-related costs. IOS will not provide itemized expenses receipts to Site Procurement Expenses and Assessor Travel-related expenses have been estimated. These estimates are based on assumptions regarding candidate numbers, duration, etc. The client will be responsible for these costs in full. IOS will invoice these expenses to the client after IOS has accepted liability for these expenses on behalf of the client. IOS will invoice actual site, assessor flight and assessor lodging costs. A per diem will be calculated based for assessors to cover meals not provided by IOS, transportation, parking, baggage fees, and other incidental travel expenses as appropriate. The per diems will be assessed to the client and will not be reconciled against actual receipts. IOS will invoice expenses up to the allotted budget. If in the course of procuring sites/assessors, IOS becomes aware that the estimated budget will be insufficient for whatever reason, IOS will notify the client and seek to identify a mutually acceptable solution. While we have attempted to establish accurate budgets, significant fluctuations in costs associated with flights and lodging are possible. Client will be responsible for administering the written examination and provide immediate scoring. 3 Copyright ¨ 2023, Industrial/Organizational Solutions, Inc. Fire Captain (Estimated 70 Candidates) Consultant Consulting Tech. Wrtr. Admin. Project StepHrs.Assoc. Hrs.HrsHrs.Cost Kick-off and Planning 1000$230 Discuss milestones and determine timeline1 Component Expensesn/a Job Analysis 1424014$7,820 Incumbent interviews/observations.68 Job analysis questionnaire development and admin.375 Analysis and technical reporting.599 Component Expenses$1,280 Written Job Knowledge Examination 99540$7,770 Work with SMEs to develop an examination plan that is linked to the job analysis, and select appropriate knowledge sources.2 Draft 125 multiple choice questions based on exam plan.2542 Review questions with SMEs to assess job-relatedness and difficulty. Identify final 100 questions and establish appropriate cut-off score.46 Score exam.12 Assist in designing/coordinating appeals process and respond to candidate appeals.26 Component Expenses$75 Technical Report 6800$2,300 Draft report to document test development, validation and results.68 Pass-Through ExpensesN/A Site Procurement Expenses - Exam and/or assessment center site rental and catering obligations.Provided by City Assessor Travel-related Expenses - Assessor flights, lodging, and per diems. N/A TOTAL PROJECT INVESTMENT $18,120 Project Notes IOS has used estimated candidate numbers to estimate parameters for exam and assessment processes (e.g., duration of exam/assessment, how many IOS personnel are on-site, etc.) based on our standard practices. Consultant travel-related costs have been calculated based on these estimates. These costs have been built into line-item pricing. IOS will invoice clients as each project component/line-item is completed. The line item total reflects labor, overhead and all travel-related costs. IOS will not provide itemized expenses receipts to Site Procurement Expenses and Assessor Travel-related expenses have been estimated. These estimates are based on assumptions regarding candidate numbers, duration, etc. The client will be responsible for these costs in full. IOS will invoice these expenses to the client after IOS has accepted liability for these expenses on behalf of the client. IOS will invoice actual site, assessor flight and assessor lodging costs. A per diem will be calculated based for assessors to cover meals not provided by IOS, transportation, parking, baggage fees, and other incidental travel expenses as appropriate. The per diems will be assessed to the client and will not be reconciled against actual receipts. IOS will invoice expenses up to the allotted budget. If in the course of procuring sites/assessors, IOS becomes aware that the estimated budget will be insufficient for whatever reason, IOS will notify the client and seek to identify a mutually acceptable solution. While we have attempted to establish accurate budgets, significant fluctuations in costs associated with flights and lodging are possible. Client will be responsible for administering the written examination and provide immediate scoring. 4 Copyright ¨ 2023, Industrial/Organizational Solutions, Inc. Fire Battalion Chief (Estimated 20 Candidates) Consultant Consulting Tech. Wrtr. Admin. Project StepHrs.Assoc. Hrs.HrsHrs.Cost Kick-off and Planning 1000$230 Discuss milestones and determine timeline1 Component Expensesn/a Job Analysis 1124014$6,805 Incumbent interviews/observations.38 Job analysis questionnaire development and admin.375 Analysis and technical reporting.599 Component Expenses$955 Written Job Knowledge Examination 99540$7,770 Work with SMEs to develop an examination plan that is linked to the job analysis, and select appropriate knowledge sources.2 Draft 125 multiple choice questions based on exam plan.2542 Review questions with SMEs to assess job-relatedness and difficulty. Identify final 100 questions and establish appropriate cut-off score.46 Score exam.12 Assist in designing/coordinating appeals process and respond to candidate appeals.26 Component Expenses$75 Assessment Center Development 614005$21,290 Design three exercises based on input from SMEs, including candidate preparation materials, scripts, and rating criteria/guidelines.365 Review exercise with SMEs to refine exercise details and ensure accuracy of criteria.31 Develop efficient assessment schedule and plan out needs for assessment site.1 Recruit assessors and coordinate travel logistics (estimated 9 assessors to create 3 panels)10 Administer the assessment center (estimated 10 candidates: 2 days, 2 staff)1818 Compile assessment scores and conduct quality controls.232 Develop candidate feedback reports.133 Component Expenses$2,460 Candidate Orientation Presentation 6400$1,840 Prepare and deliver a candidate preparation/orientation presentation.64 Component Expenses$0 Technical Report 8800$2,760 Draft report to document test development, validation and results.88 Pass-Through ExpensesN/A Site Procurement Expenses - Exam and/or assessment center site rental and catering obligations.Provided by City Assessor Travel-related Expenses - Assessor flights, lodging, and per diems.Handled by City TOTAL PROJECT INVESTMENT$40,695 Project Notes IOS has used estimated candidate numbers to estimate parameters for exam and assessment processes (e.g., duration of exam/assessment, how many IOS personnel are on-site, etc.) based on our standard practices. Consultant travel-related costs have been calculated based on these estimates. These costs have been built into line-item pricing. IOS will invoice clients as each project component/line-item is completed. The line item total reflects labor, overhead and all travel-related costs. IOS will not provide itemized expenses receipts to Site Procurement Expenses and Assessor Travel-related expenses have been estimated. These estimates are based on assumptions regarding candidate numbers, duration, etc. The client will be responsible for these costs in full. IOS will invoice these expenses to the client after IOS has accepted liability for these expenses on behalf of the client. IOS will invoice actual site, assessor flight and assessor lodging costs. A per diem will be calculated based for assessors to cover meals not provided by IOS, transportation, parking, baggage fees, and other incidental travel expenses as appropriate. The per diems will be assessed to the client and will not be reconciled against actual receipts. IOS will invoice expenses up to the allotted budget. If in the course of procuring sites/assessors, IOS becomes aware that the estimated budget will be insufficient for whatever reason, IOS will notify the client and seek to identify a mutually acceptable solution. While we have attempted to establish accurate budgets, significant fluctuations in costs associated with flights and lodging are possible. Client will be responsible for administering the written examination and provide immediate scoring. 5 Copyright ¨ 2023, Industrial/Organizational Solutions, Inc. Fire Assistant Chief (Estimated 10 Candidates) Consultant Consulting Tech. Wrtr. Admin. Project StepHrs.Assoc. Hrs.HrsHrs.Cost Kick-off and Planning 1000$230 Discuss milestones and determine timeline1 Component Expensesn/a Job Analysis 1124014$6,805 Incumbent interviews/observations.38 Job analysis questionnaire development and admin.375 Analysis and technical reporting.599 Component Expenses$955 Written Job Knowledge Examination 99540$7,770 Work with SMEs to develop an examination plan that is linked to the job analysis, and select appropriate knowledge sources.2 Draft 125 multiple choice questions based on exam plan.2542 Review questions with SMEs to assess job-relatedness and difficulty. Identify final 100 questions and establish appropriate cut-off score.46 Score exam.12 Assist in designing/coordinating appeals process and respond to candidate appeals.26 Component Expenses$75 Assessment Center Development 593805$20,600 Design three exercises based on input from SMEs, including candidate preparation materials, scripts, and rating criteria/guidelines.365 Review exercise with SMEs to refine exercise details and ensure accuracy of criteria.31 Develop efficient assessment schedule and plan out needs for assessment site.1 Recruit assessors and coordinate travel logistics (estimated 9 assessors to create 3 panels)10 Administer the assessment center (estimated 10 candidates: 2 days, 2 staff)1616 Compile assessment scores and conduct quality controls.232 Develop candidate feedback reports.133 Component Expenses$2,460 Candidate Orientation Presentation 6400$1,840 Prepare and deliver a candidate preparation/orientation presentation.64 Component Expenses$0 Technical Report 8800$2,760 Draft report to document test development, validation and results.88 Pass-Through Expenses N/A Site Procurement Expenses - Exam and/or assessment center site rental and catering obligations.Provided by City Assessor Travel-related Expenses - Assessor flights, lodging, and per diems. Handled by City TOTAL PROJECT INVESTMENT$40,005 Project Notes IOS has used estimated candidate numbers to estimate parameters for exam and assessment processes (e.g., duration of exam/assessment, how many IOS personnel are on-site, etc.) based on our standard practices. Consultant travel-related costs have been calculated based on these estimates. These costs have been built into line-item pricing. IOS will invoice clients as each project component/line-item is completed. The line item total reflects labor, overhead and all travel-related costs. IOS will not provide itemized expenses receipts to Site Procurement Expenses and Assessor Travel-related expenses have been estimated. These estimates are based on assumptions regarding candidate numbers, duration, etc. The client will be responsible for these costs in full. IOS will invoice these expenses to the client after IOS has accepted liability for these expenses on behalf of the client. IOS will invoice actual site, assessor flight and assessor lodging costs. A per diem will be calculated based for assessors to cover meals not provided by IOS, transportation, parking, baggage fees, and other incidental travel expenses as appropriate. The per diems will be assessed to the client and will not be reconciled against actual receipts. IOS will invoice expenses up to the allotted budget. If in the course of procuring sites/assessors, IOS becomes aware that the estimated budget will be insufficient for whatever reason, IOS will notify the client and seek to identify a mutually acceptable solution. While we have attempted to establish accurate budgets, significant fluctuations in costs associated with flights and lodging are possible. Client will be responsible for administering the written examination and provide immediate scoring. 6 Copyright ¨ 2023, Industrial/Organizational Solutions, Inc. Schedule of Hourly Rates - IOS 2023 Category Rate $230/hour Consultant/Industrial Psychologist $115/hour Consulting Associate $85/hour Technical Writer $40/hour Administrative Assistant Details Regarding Proposed Pricing: The cost information provided is based on the facts and figures that were provided in the request for proposals. Should the scope of services need to be changed/modified, or the candidate numbers increase, IOS will calculate any additional project costs, based on our published hourly rates, and submit a change order to the agency prior to engaging in additional work. The proposed costs are fixed-firm and, unless the scope of work is modified, will be invoiced in total. IOS proposes the following invoice schedule: 1/3 upon contract execution, 1/3 upon development of the written examination, and 1/3 upon completion of the project. Concerning Project-Related Litigation/Challenges The nature of the contracted work that IOS performs is inherently litigious as it relates to employment and promotion decisions within the context of public safety agencies, which has been a fertile ground for employment litigation for well over 50 years. Some of the lower- scoring candidates, who are not selected, will inevitably find fault with the selection process rather than acknowledge that their performance on the exam/assessment was accurately measured. Often the reasons for litigation go beyond the technical work performed by IOS and target agency rules, practices or other factors that are ancillary to s exam/assessment. Simply stated, our field and the work we perform has a significant risk of litigation for many reasons. Despite the many risks involved in this work, IOS is committed to assisting our clients in the defense of challenges/litigation. In order to provide competent support, IOS will invoice the client at the current published hourly rates for all activities that IOS undertakes in support of ncerning the potential or actual challenge/litigation, consultation with internal or external counsel, research, analysis, production of discovery documents, deposition, cons legal counsel, internal discussions among IOS staff regarding strategy, testimony, and assistance securing and vetting experts. These activities are not required for all projects, and only occur based on situation-specific events (e.g., grievance or lawsuit). Therefore, these activities have not been factored into our cost proposal and will be invoiced as they occur. Hourly Rates for 2023 Classification Hourly Rate Consultant (Principal, Ph.D., or Senior Consultant) $325 Associate Consultant $150 Administrative Support $50 7 Copyright ¨ 2023, Industrial/Organizational Solutions, Inc. A CINSURANCE I.CONTRACTOR’S LIABILITY INSURANCE A.Contractormust not commence work under this contractuntil all insurance required has been obtainedand such insurance has been approved by the City. Contractormust not allow any subcontractor,to commence work until all similar insurance required of any subcontractorhas been obtained. B.Contractormust furnish to the City’s Risk ManagerandContract Administer one (1) copy of Certificates of Insurance with applicable policy endorsements showing the following minimum coverage by an insurance company(s) acceptable to the City’s Risk Manager. The Citymust be listed as an additional insured on the General liability and Auto Liability policiesby endorsement, and a waiver of subrogation endorsementis required on all applicable policies.Endorsementsmust be provided with Certificate of Insurance.Project name and/or number must be listed in Description Box of Certificate of Insurance. TYPE OF INSURANCEMINIMUM INSURANCE COVERAGE 30-day advance writtennoticeofBodily Injury and Property Damage cancellation, non-renewal, materialPer occurrence - aggregate change or termination required on all certificates and policies. ERRORS & OMISSIONS $1,000,000 Per Occurrence $1,000,000 Aggregate C.In the event of accidents of any kindrelated to this contract,Contractormust furnish the Risk Manager with copies of all reports of any accidents within 10 days of the accident. II.ADDITIONAL REQUIREMENTS A.Applicable forpaid employees, Contractormust obtain workers’ compensation coverage through a licensed insurancecompany. The coverage must be written on a policy and endorsements approved by the Texas Department of Insurance. The workers’ compensation coverage provided must be in statutory amounts according to the Texas Department of Insurance, Division of Workers’ Compensation. An All States Endorsement shall be required if Contractoris not domiciled in the State of Texas. B.Contractorshall obtain and maintain in full force and effect for the duration of this Contract, and any extension hereof, at Contractor's sole expense, insurance coverage written on an occurrence basis by companies authorized and admitted to do business in the State of Texas and with an A.M. Best's rating of no less than A- VII. C.Contractorshall be required to submit renewal certificates of insurance throughout the term of this contract and any extensions within 10 days of the policy expiration dates. All notices under this Exhibit shall be given to City at the following address: City of Corpus Christi Attn: Risk Manager P.O. Box 9277 Corpus Christi, TX 78469-9277 D.Contractor agrees that,with respect to the above required insurance, all insurance policies are to contain or be endorsed to contain the following required provisions: List the City and its officers, officials, employees, and volunteers, as additional insureds by endorsement withregardto operations, completed operations, and activities of or on behalf of the named insured performed under contract with the City, with the exception of the workers' compensation policy; Provide for an endorsement that the "other insurance" clause shall not apply to the City of Corpus Christi where the City is an additional insured shown on the policy; Workers' compensation and employers' liability policies will provide a waiver of subrogation in favor of the City; and Provide thirty (30) calendar days advance written notice directly to City of any, cancellation, non-renewal, material change or termination in coverage and not less than ten (10) calendar days advance written notice for nonpayment of premium. E.Within five (5) calendar days of a cancellation, non-renewal, material changeor termination of coverage, Contractorshall provide a replacement Certificate of Insurance and applicable endorsements to City. City shall have the option to suspend Contractor's performance should there be a lapse in coverage at any time during this contract. Failure to provide and to maintain the required insurance shall constitute a material breach of this contract. F.In addition to any other remedies the City may have upon Contractor's failure to provide and maintain any insurance or policy endorsements to the extent and within the time herein required, the City shall have the right to order Contractorto stop work hereunder, and/or withhold any payment(s) which become due to Contractorhereunder until Contractordemonstrates compliance with the requirements hereof. G.Nothing herein contained shall be construed as limiting in any way the extent to which Contractormay be held responsible for payments of damages to persons or property resulting from Contractor's or its subcontractor’s performance of the work covered under this contract. H.It is agreed that Contractor's insurance shall be deemed primary and non-contributory with respect to any insurance or self insurance carried by the City of Corpus Christi for liability arising out of operations under this contract. I.It is understood and agreed that the insurance required is in addition to and separate from any other obligation contained in this contract. Nobondsarerequired;therefore,ServiceAgreemenSection5 202 Insurance Requirements Ins. Req. Exhibit 3-L Professional Services – Errors &Omissions 04/14/202 Risk Management–Legal Dept. ATTACHMENT D:WARRANTY REQUIREMENTS Pageof