HomeMy WebLinkAboutC2005-069 - 2/22/2005 - ApprovedOMEGA
5160 Carroll Cany~3 Road, Fi~t F~or · San D~)°, CA 92121-17775
Phone: 858450-2590 · Fax: 858 450-0239
E-mail: ma~l~'~7~oup corn · Web: www theornegagmup.com
PROFESSIONAL SERVICES AGREEMENT
THIS PROFESSIONAL SERVICES AGREEMENT (this "Agreement") is made and entered into this __
day of February, 2005, by and between the CORPUS CHRISTI POLICE DEPARTMENT, Texas (hereinafter "Client"),
and TI~E OMEGA GROUP, INC., a Cabfomia Corporation (heminal~er "Omega"):
Section 1
SCOPE OF SERVICES
l.I Professional Se~'iees. Omega shall provide services fally described in Exhibit A (Co~us Christi Police
Department Proposal, January 14, 2005) for the CrimeView® Web Basic Package, which is alIached hereto and
incorporated in fall herein by reference. Omega shall retain the fight to perform work fix oflaers during the terms of this
Agreement.
1.2 Conduct of Services. Client agrees to provide working space and facilities, and any other services and
materials Omega or its personnel may reasonably request in order to perform the work assigned m them. Atl work shall
be performed in a workmanlike and professional manner by employees or subcont~tors of Omega having a level of
skill in the area commensurme with the requirements of the scope of work to be performed. Omega shall make sure its
employees or subconn'actor~ at all t~mes observe security and safety policies &Client_
13 Method or Performing Services. The parties acknowledge and agree that Client shall have no right to
control the manner, means, or method by which Omega performs the services called for by this Agreement. Rather,
Client shall be entitled only to direct Omega with respect to the elements of services to be performed by Omega and the
results to be derived by Client. Client can review and assess the performance Omega services for the limited purposes of
assuring that such services have been performed and confuming that such results were salisfactory.
Sect ion 2
TERM OF AGREEMENT
2.1 Term. This Agreement shall commence on the date set forth above, and unless modified by mutual
agreement of the panics or terminated earlier pursuant to the terms &this Agreement, shall continue until the earlier of
(1) fl~: satisfactory completion of the services set forth in Exhibit A; or (2) February l, 2006.
2_2 Termination. This Agreement may be terminated by either party upon sixty (60) days prior writ/en
notice, if the other party breaches any term hereof and the breaching party fails to cure such breach within the 60-day
period; provided that, notwithslanding the foregoing, the cure period for any failure &Client to pay fees and charges due
hereunder shall be thirty (30) days from the date of receipt by Client of notice of delinquency.
2-3 Return Client Property. Upon termination of this Agreement for any reason, Omega shall promptly
return te Client all copies of any Client data, records, or materials of whatever nature or kind, including all materials
incorporating the proprietary information of Client. Omega shall also furnish to Client all wcnk in progress or portions
thereof, including all incomplete work.
The Omega Group
2005-069
02/22/05
M2005-066
~qec tion 3
FEES, EXPENSES, AND PAYMENT
3.1 Fees. In consideration oftbe services to be performed by Omega, Omega shall be entitled to
compensation in the total anmunt of $36,995. There is a I% penalty for payments not received within thirty (30)
days ofinvoiee. The payment schedule consists of four payments and are due as follows:
· Thirty percent (30%) $11,098.50 of the total amount due upon execution of this Agreement.
· Thirty percent (30%) $11,098.50 of the total amount due upon delivery of so,ware.
· Thirty percent (30%) $11,098.50 of the total amount due upon completion of on-site installation and Iraining.
· Ten percent (10%) $ 3,699.50 of the total amount due upon final acceptance. (30 days aRer installation)
3.2 Additional Work. The fees and charges for any follow-on or additional work not described in Exhibit A
shall be performed at Omega's curcent hourly rates.
Section 4
RELATIONSHIP BETWEEN OMEGA AND CLIENT
4.1 Independent Contractor Statns. The parties are and shall be independent conlractors to one another,
and nothing herein shall be deemed to cause this Agreement to create an agency, partnership, or joint venl~re belween
the parties. Nothing in this Agreement shall be interpreted or consmied as creating or establishing the relationship of
employer and employee between Client and either Omega or any employee or agent of Omega.
4.2 Nousolicitation. During the term of this Agreement and for a period of six (6) months after the
expiration or termination of this Agreement, for any reason whatsoever, the parties covenant and agree not to hire or
engage or attempt to hire or engage employees of the other party, except threugh advertisements directed to the
general public or as expressly pre-approved by the other party.
4.3 Confidentiality. The parties agree not to disclose to any third party any proprietary information
disclose~ to it by the other party without the prior written consent of such disclosing party. The parties further agree
to take the same care with the proprietary information as it does with its own, but in no event with less than a
reasonable degree of care. This obligation of the parties shall survive beyond the effective termination date of this
Alo'eement. These reslrictions shall not be conslmed to apply to (1) informa~oo genaratly available to tbe public; (2)
information released by either party generally without restriction; (3) information independently developed or acquired
by either party or its pe~ounel without reliance in any way on other protected information of the other party; (4)
information approved for the use and disclosure of either party or its personnel withou~ restriction.
4.4 Indemnification. Omega shall defend, indemnify and hold Client harmless from and against any and
all liabilities, losses, damages, fines, judg~nents, claims, suits, actions and expenses (including, but not limited to,
attorneys' fees and costs) arising out of or relating to personal injury or death to persons, including Omega's
employees, conlractors, and agents or damage to personal or real property, including Client's properly, arising out of
or in connection wi~ Omega's negligent performance of this Agreement. Client agrees to give Omega prompt notice
of any such claim, demand, or action and shall, to the extent Client is not adversely affected, cooperate fiilly with Omega
in defense and settlement of said claim, demand, or action.
4_5 DISCLAIMER OF WARRANTY. Except as expressly provided in this agreemeni; Omega does not
make any warranty, express or implied, with respect to the services rendered by its personnel or the results obtained
fi.om their work, including, without limimlion~ any implied warranty of merchantability or fitness for a particular
purpose
2
4.6 LIMITATION OF LIABILITY. OMEGA'S CUMULATIVE LIABILTY UNDER OR FOR BREACH
OF FHIS AGREEMENT SHALL BE LIMITED TO THE FEES PAID BY CLIENT TO OMEGA. OMEGA SHALL
HAVE NO LIABILITY FOR LOSS OF DATA OR DOCUMENTATION, IT BEING UNDERSTOOD THAT
CLIENT IS RESPONSIBLE FOR BACKUP PRECAUTIONS. IN NO EVENT SHALL OMEGA BE LIABLE FOR
ANY LOSS OF PROFITS, ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES,
OR ANY CLAIMS OR DEMANDS BROUGHT AGAINST CLIENT, EVEN IF OMEGA HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH CLAIMS OR DEMANDS. OMEGA SHALL NOT BE LIABLE TO CLIENT FOR
ANY FAILURE OR DELAY CAUSED BY EVENTS BEYOND OMEGA'S CONTROL, INCLUDING, WITHOUT
LIMITATION, CLIEN~US FAILURE TO FURNISH NECESSARY INFORMATION; SABOTAGE; FAILURE OR
DEI~AYS IN TRANSPORTATION OR COMMUNICATION; FAILURES OR SUBSTITUTIONS OF EQUIPMENT;
LABOR DISPUTES; ACCIDENTS; SHORTAGES OF LABOR, FUEL, RAW MATERIALS OR EQUIPMENT; OR
TECHNICAL FAILURES. THIS LIMITATION UPON DAMAGES AND CLAIMS IS INTENDED TO APPLY
WITHOUT REGARD TO WHETHER OTHER PROVISIONS OF THIS AGREEMENT HAVE BEEN BREACHED
OR HAVE PROVEN INEFFECTIVE.
Section 5
MISCELLANEOUS
5_1 Governing Law_ This Agreeracnt shall be governed and construed in all respects in accordance with the
Paws of the State of Texas as they apply to a contract executed, delivered, end performed solely in such State.
5.2 Insurance. To the extent that Omega's pemonnel may perform work al. Client's premises, Omega shall
mainlain comprehensive general liability insurance, including broad £orm property damage coverage, with limits of at
least $1 million combined single limit for personal injury and property damage for each occurrence. Upon the request of
Clienl, Omega shall provide Client with evidence satisfactory to Client of such insurance.
5.3 Remedies. All remedies available to either party for one or more breaches by the other party are end shall
he deemed cumulative end may be exercised separately or concurrently without waiver of any other remedies. The
failure of either party to act in the event of a breach of this Agreement by the other shall not be deemed a waiver of such
breach or a waiver of furore breaches, unless such waiver shall be in writing and signed by the party against whora
enforcement is sought.
5.4 Notices. Any notices to be given hereunder by either parly to the other may be effected either by email,
personal delivery in writing or by first class mail Mailed notices shall be addressed as listed below, but each party may
chenge such address by writlen notice in accordance with this paragraph. Notices delivered personally will be deemed
communicated as of actual receipt. Mailed notices will he deemed corm'nunicaled as of two days after mailing.
Corpus Christi Police Deparm~ent
321 John Sartain Sireet
Corpus Christi, TX 78401
THE OMEGA GROUP
5160 Carroll Canyon Road, First Floor
San Diego, CA 92121-1775
Attn: Russell Young
Attn: Maya Appuhn
5_5 Entire Agreement of the Parties. This Agreement supersedes any and all agreements, either oral or
writlen, between the parties with respect to the rendering of services by Omega for Client and contains all the covernanB
and agreements between the parties with respect to the rendering of such services in any manner whaLsoeverr. Each party
to this agreement acknowledges that no representations, thducements, promises, or agreements, orally or otherwise, have
been made by any party, or anyone acting on behalf of any party, that are not embodied herein, and that no other
agreement, statement, or promise not contained in this agreement shall be valid or binding. Any modification of this
agreement will be effective only if it is in writing signed by the pa~y to be charged.
5.6 Severability. If any of thc provisions of this Agreement are ruled illegal, invalid or unenforceable by
a court of competent jurisdiction under any applicable statute or rule of law, they shall, to that extent, be deemed
omittec[, and the remainder of this Agreement shall continue to be in full force and effect. No waiver of any breach
nf any provision of this Agreement shall constitute a waiver of any other broach of the same or any other provision
hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the
waiving party.
5.7 Headings. The section headings used herein arc for reference only, and shall not limit or control any
term or provision o£this Agreement or the interpretation or construction hereof.
IN WITNESS WHEREOF, the parties have mused this Agreement to be executed by their duly authorized
representatives as set forth below.
Ome'~a:
The Omega Group, Inc.,
~a~.plifornia corporation,
Milan Muelper, Pl'esident Date
Client:
Corpus Christi Poliee
Texas~~
Lisa Aguilar
Assistant City Attorney
For City Atlorney
Date
EXHIBIT A
Corpus Christ Police Department Proposal, January 14, 2005
*SEE ATFACHED
IlIW.tkIIIIIgg~g ~]i, .Cglll
Proposal
CrimeView® Web
Web Based Crime Analysis Package
Prepared for
Corpus Christi Police Department
Texas
January 14, 2005
NON DISCLOSURE
This proposal has been prepa[ed b5 the sales di',ision of The Omega Group and is a confidential document tho. t contath5 ideas, concepts, mOhods
and olher propriem~ in£om~alion Readers arc le treat the information contained hereto as confidential and may not copy ot repro{luce an5 of
OMEGA ~RO~ ?
12707 High Bluff Drive, Suite 120
Sen Dleg®, CA g21~0-203S
www. theomegagroup.com
Phoee~ S51.481.3119
Fax: lSB.481.9081
mall@theemegagroup.com
CrimeView® Web Version Proposal J nuary 14, 2005
OVERVIEW
Geographic Information Systems (GIS) are used to visually present and analyze database
information. The Omega Group has developed CrimeViewx Web, an easy-to-use browser based
crime analysis interface to access your crime report and person databases in a GIS. CrimeView
Web is an intemet map server that allows staff throughout the department to access crime data
through your existing internal network (intranet). With one site license, multiple users can
simultaneously create maps and repons. Taking a regional approach, multiple agencies can
share the same CrimeView Web installation to allow for a more comprehensive view of regional
crime trends and issues.
CrimeView Web runs within a browser at any coinputer on the intranet, eliminating the need for
data or mapping soft~are to be installed at individual workstations. The easy-to-use query tools
will help to further develop the crime analysis skills and experience of your department as well
as reduce the time required for analysis compared to conventional techniques.
This proposal describes the features of CrimeView Web, including the requirements for
installation at the Corpus Christi Police Department (CCPDL Texas. Specific project goals are
presented along with data requirements as well as pricing lbr CrimeView Web and associated
sel'¥ices. CrimeView Web is a crime analysis interface to ESRI's ArclMS 4.x/9.x. ArclMS is
required in order to use CrimeView Web.
CrimeView® Web Version Proposal J~num-y 14, 2005
Table of Contents
CRIMEVIEW WEB FEATURES
Perlbrm Queries ......................................................................................................................... 3
Mapping Tools .................................................................................................................... 3
Generate Repons ..................................................................................................................... 3
Map Layout ........................................................................................................................ 3
Mapping Versatility and Data Integration .............................................................................. 3
PROJECT GOALS ................................................................................................................... 4
Multi-user Crime Analysis Capabilities .............................................................................. 4
Departmental Access to Crime Data ....................................................................................... 4
DATA REQUIREMENTS ......................................................................................................... 4
TRAINING ................................................................................................................................. 5
GIS Training ........................................................................................................................ 5
ArclMS Training ............................................................................................................... 5
CrimeView Web Training .................................................................................................... 5
Customizing CrimeView Web .................................................................................................. 6
E. INSTALLATION ............................................................................................................ 6
Software Installation ........................................................................................................... 6
Software Environment ........................................................................................................... 7
PRICING ..................................................................................................................................... 8
CrimeViewx Web Standard Package ..................................................................................... 8
GoToMyPC ........................................................................................................................... 9
Customer Support Package and Upgrades ...................................................................................... 9
Customer Support .................................................................................................................. 9
Upgrades ........................................................................................................................... 10
HARDWARE AND SOFTWARE RECOMMENDATIONS .................................................. 10
Recommended Client Hardx~are and Software ..................................................................... 10
Server Specifications ......................................................................................................... 11
Hardware Options ................................................................................................................. 11
EXPERIENCE ............................................................................................................................. 11
CrimeView® Web Version Proposal Janum-y 14, 2005
CRIMEVIEW WEB FEATURES
CrimeView~' Web includes a number of queD', reporting, and mapping features to help
expand and simplify your current crime analysis procedures.
Perform Queries
· Within existing Boundaries (e.g., districts, beats, report areas)
· Near An Address/Intersection (radius in feet or miles)
· Near Features (parks, schools, liquor stores, parolees)
· Saved Queries are used for easily repeated queries
Mappin~ Tools
· Panning and Zooming
· Feature Identification
· Overvie,a Map
· Map Legend
· Layer List
Generate Reports
· Summary incident reports of queD.' results
· Detailed incident reports of queD' results
· Print Reports
MaD Layout
· Create map layout including map ovem'iew inset
· View and print map layout
· Download and/or distribute map layout as an Adobe Acrobat file (PDF)
Maol~ino Versatility and Data Inte~ration
· Data layers that can be incorporated into CnmeView Web include ArcView
shape files, ArcSDE layers and aerial photos
· Hot Link from map features to other intranet or web resources
CrimeView® Web Version Proposal January 14, 2005
PROJECT GOALS
Multi-user Crime Analysis Cal~abilities
Multi-user crime analysis capabilities will be developed through the installation of
the CrimeVie~x Web package. This will enable staff to use crime query and
reporting tools throughout the department over an existing internal network
(intranet). All appropriate department staff can have access to crime data and
mapping quickly, without having to overload the crime analysis staff with simpler
and repetinve quelT and mapping requests.
Del~artmental Access to Crime Data
The WhatWhere4Vhen interface, easy-to-use query tools, reports, and map layout
make effective crime queries and mapping a simple procedure department-wide.
Through frequent use of CrimeView Web, your staffs knowledge of your crime,
person (e.g., parolees, sex offenders, etc.), and GIS data will rapidly grow.
DATA REQUIREMENTS
CCPD geography and crime data must be in place and available from the current crime
mapping GIS application tbr CrimeView Web to access in ESRI compatible data layer
format(s). Data layers formats that can be incorporated into CrimeView Web include
ArcVie~ shape files, ArcSDE layers and aerial photos, he sources of these data may be
from CrimeViex~ applications in either the ArcGIS environment or older ArcView GIS
applications (ArcView 3.x).
Typical data layers used in CrimeView Web applications might include CAD calls for
service, RMS incidents, arrests, arrestees, parolees, field interviews, probationers, and sex
offenders. While these are the same data sets one would find in a desktop crime mapping
application, due to the audience and queD' speed considerations less fields andJor records
may be provided in CrimeView Web. For example, regarding data width the web
application might not include foreign key fields or more obscure fields unnecessary to
crime mapping. Regarding record limitations, which incident types and how many
months of data to include are important considerations. ]~_ese content issues play an
important part in application design with respect to query speed and usability.
CCPD Responsibilities:
· Provide data layers from existing crime mapping system in ESRI and ArcIMS
compatible formats.
4
CrimeView® Web Version Proposal January 14, 2005
TRAINING
Although CrimeView Web features an easy user interface to enable quick and cost-effective
analysis of crime-specific data, the underlying spatial data structures and internet map serving
technology can be complex. Therefnre, The Omega Group recorm-nends appropriate training in
GIS. ArclMS, and CrimeView Web for application administrators in order for the users to fully
benefit from the products.
GIS Training
The Omega Group recommends that all personnel administrating CrimeView Web
attend the Introduction to ArcGIS I training course or possess comparable GIS
experience belbre receiving CdmeView Web training. At least one person,
preferably the primao' system administrator, should have a solid understanding of
GIS. G1S training for this purpose is not available directly from Omega but can be
taken from ESRI or from approved training centers at the following web address:
httl~://wwx~ .esri.cmrfftrainin~/index.html.
ArclMS Training
]t~e Omega Group recommends that all personnel administrating CrimeView Web
attend the ArclMS Administration training course before receiving CrimeView Web
training. At least one person, preferably the primary system administrator, should
have a solid understanding of ArclMS. ArcIMS training is not available directly
from Omega but can be taken from ESRI or from approved ArclMS ln'aining centers
at the following web address: http://wvvv<esfi.corrfftrainin~/index.html. One
complimentaD ESRI Virtual Campus training session voucher for ArclMS
Administration is included in this proposal.
CrimeView Web Training
In order to best utilize the CrimeView Web application, The Omega Group
recommends various levels of training for applicmion administrators. The Omega
Group will provide CrimeView Web training for two (2) adminislrators as part of the
Standard Package. The training includes one (1) day for installation, and one (1) day
of extensive training in setup and use of the CrimeView Web application. This
training will enable administrators to effectively train others on using CrimeView®
Web.
The Omega Group can provide training for other staff members for an additional fee.
CrimeView® Web Version Proposal January 14, 2005
Customizine CrimeView Web
Though CrimeView Web utilizes ESRI's ArclMS. which is provided out-of-the-box
with a set of map tools. CrimeView Web only utilizes a specific set of tools that
allox~ for the functionaliU' discussed in this document. Additional ArclMS tool sets
~nay be made available with prior approval by The Omega Group and should be
identified prior to installation and training of CrimeView Web.
CCPD Responsibilities:
· All CCPD personnel administrating CrimeView Web should attend the Introduction
to ArcGIS I training course or possess comparable GIS experience before receiving
CrimeView Web training.
· All CCPD persom~el administrating ChmeView Web attend the ArclMS
Administration training course before receiving CrimeView Web training.
Omega's Responsibilities:
· Provide CrimeView Web training for application administrators.
E. INSTALLATION
Software Installation
CCPD is required to appropriately install and register all ESRI software prior to the
arrival of The Omega Group's Project Manager on-site. The Project Manager will be
responsible for installing CrimeView Web software on-site and assisting CCPD with
in-house testing during the training and installation phase. The services outlined in
this proposal include one (1) day of installation of the CrimeView Web application set
up for CCPD.
There may be cases where the Omega project manager will have the opportunity to
conduct a remote installation of CrimeView Web before coming on-site. One
advantage for this is to allow CCPD to test and review the product before the Omega
on-site training. More importantly, this will allow the project manager to spend more
time configuring and testing during the on-site visit. This remote installation time is
not in lieu of on-site tilne and all on-site time planned for installation, configuration,
testing, and training ~ill be devoted to configuration, testing, and training.
In order to detemfine that the installation of CrimeView~ Web is correct and complete,
CCPD should plan on a period of I 5 to 30 days tbr extensive in-house testing before
rolling the product out to department staff. During this period, The Omega Group
Project Manager will (remotely) assist in any appropriate configuration and trouble
shooting efforts.
6
CrimeView® Web Version Proposal January 14, 2005
Software Environment
CrimeView Web only supports Microsoft Windows 2000 Server or Advanced Server
and liS Web Server 5.0 or greater. Client computers running Microsoft Intemet
Explorer 5.5 or greater are fully tested and supported.
CCPD Responsibilities:
· Install and register all ESRI software prior to the arrival of The Omega Group's
Project Manager on-site.
· Conduct at least two weeks of extensive in-house testing before rolling the product
out to department stafi~
Omega's Responsibilities:
· Install CrimeView Web.
· Configure and Test CrimeView Web.
· Remotely assist CCPD xvith in-house CrimeView Web testing for up to thirty (30)
days after on-site installation.
CrimeView® Web Version Proposal J .uary 14, 2005
PRICING
The CrimeView~; Web Application requires ESRI's ArclMS 4x or higher. The Corpus Christi
Police Department will provide ArclMS. or ma3' purchase it from The Omega Group for an
additional fee.
As an additional service The Omega Group will rcconfigurc the CrimeView® and CrimeView®
Web applications when the CAD/RMS system is upgraded in 2005.
CrimeView~ Web Standard Package
The price of the CrimeView~ Web Standard Package is 5;36,995. This package includes the
following products and services:
Softv~are:
· 1 licensed copy of CrimeView~ Web (for a single CPU server with dual processors).
Services:
· Project Management
· Creating Data Import Profiles
Installation, Trainm~ and Travel:
· CrimeVie~v® Web Installation - one (1) day
· CrimeView® Web Training one (1) day for two (2) administrators
Travel for The Omega Group staff member to provide installation and training
(1 persoWl trip)
· One year of the CrimeView:~ Web Customer Support Package (see F.3.)
CrimeView® Upgrade Services:
· Collection of new data
· Preparation ofnewprofiles
· Updating repons
· Geocoding fixes
· Updating Saved Queries
· Setting up for auto import & testing
Note: The CfimeView~ upgrades will be installed via remote internet access. If on-site
service becomes necessao' there will be an addition charge.
8
Cr. imeView® Web Ver s!_on__ Proposal JanuaO' 14, 2005
GoToMvPC
The Omega Group uses ExpertCity's GoToMyPC as a way to provide remote support
in an efficient and effective manner. The Omega Group is an authorized reseller of
GoToMyPC. To check out getting a free trial version of GoToMyPC, visit our web
site and click on the GoToMyPC iinage on our home page
(wv~w.theome~a~roup.com).
Customer Support Package and Upgrades
l'he Customer Support Package begins after the training and installation of the application.
This includes toll free technical support during business hours, minor software upgrades, and
discounts on new software versions for one (1) year.
Customer Support
Technical and customer support phone hours are from 8:30am to 5:30pm Pacific Time,
Monday through Friday. Where the client permits, remote access will be available
during the same hours. Omega will make ever)' effort to resolve issues at the time of
the call from the client. Depending on the scope of the technical issue, resolution may
take time
The Omega Group defines technical/customer support as follows:
· Support begins the day following the last day of product
installation/training and lasts for one calendar year.
· For thc first thirty (30) days of support following the last day of product
installation/training the Omega project manger will assist with minor
changes and trouble shooting of the installed application to make sure that
eveD~thing is working smoothly and correctly. Such support might include
changes to the data import profiles (or scripts); saved queries, map
symbolization, report edits, and other similar application changes specific
to CnmeVie~ Web.
This initial thirty (30) day period may include remote support using
GoToMyPC or other appropriate connectivity technologies.
· After this initial thirty (30) day period, technical/customer support will only
include support in the use of CrimeView Web and advice on setup and
maintenance of the application, data, a. nd ArclMS.
· Other more significan! support requirements, such as re-installation of
ArclMS and/or CrimeView Web, reconfiguration of map service(s),
resymbolization, on-site support, or any troubleshooting of problems due to
ad hoc changing of Omega Group recommended ArclMS and/or
CrimeView Web settings by the client or its representatives, will most
probably require additional costs.
CrimeView® Web_Vf_r_si__o,n Proposal. ~-- January 14, 2005
Uogrades
The Omega Group is dedicated to improving its products and typically provides
upgrades once per year. These upgrades will both enhance the usability of the
software as x~ell as add additional functionality, especially in the area of analysis tasks.
Upgrades can be either minor revisions or new versions with significant changes.
The Customer Support Package can be renewed annually for $3,995 with ESRI's
ArclMS, or $2.495 withoul ArclMS.
ArclMS Maintenance from ESRI is also included for one (1) year, with technical
support for one (1) CPU. Additional CPU Maintenance on ArclMS is $1,000 per
CPU. The Maintenance includes updates and standard technical support. Access to
technical support is limited to one authorized contact per CPU license.
Omega's Responsibilities:
· Provide technical/customer support (assuming active customer support agreement).
· Provide annual software updates (assuming active customer support agreement).
HARDWARE AND SOFTWARE RECOMMENDATIONS
Recommended Client Hardware and Software
The Omega Group recommends the following minimum computer specifications for a
client system using CrimeView'~ Web:
· Pentium processor
· 256MB System RAM
· CD-ROM drive
· 3.5" floppy drive
· 10.0 GB hard drive
· Microsoft Mouse & 104-key keyboard
· 17" Video monitor
· Microsoft Windows 2000 or XP Professional
· Microsoft lnternet Explorer 5.5 or greater
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CrimeView® Web Ver_s, ion Proposal--- JanuaD' 14, 2005
Server Soecitications
The following specifications can be used as guidelines for running CrimeView Web.
Please reference thc ArclMS specifications in the information provided below:
· Microsoft's liS Web Server 5.0 or greater is required
· Microsoft's Windov, s 2000 Server or Windows Advanced Server is required
· For platform issues see attached ('rimeView Web and CrimeView Community
(lncidem .~lap and Sex OffPnder Map) 33'xtem Requirements document.
Hardware Options
'Fhe Omega Group uses and recommends HP se~'ers lbr internet map server systems employing
CrimeView Web. Configurations for servers supporting CrimeView Web can be found at
http://h 18004.,x~'w 1 .hp.com/products/servers/plati'bm~s/.
EXPERIENCE
The Omega Group is an industry-leading developer of innovative Geographic Information
Systems (GIS) software designed to aid decision-making in law enforcement. Our ability
to provide complete desktop and web solutions has distinguished us in our field. Omega's
experienced staff and associates represent such disciplines as geography, demography,
crime analysis, soflv~are development, facility planning, and statistics. The completeness
of our solutions lies in the data integration and processing_ as well as our application
customizations and support, all delivered as a turnkey solutiqn
Our corporate headquarters are located in San Diego, with a satellite sales office in
Philadelphia; we have provided solutions to clients distributed throughout the United
States and Canada. We have over 300 law enforcement and public safety clients in North
America. We have been in business since 1992.
We have formed a strategic business partnership w~th ESR1 (the world leader in GIS) in
order to bring our clients the most powerful GIS tools available today. Omega now
develops our GIS applications in the ArcGIS~3 (desktop) and ArclMS® (web)
environments. ArcGIS is a powerful and flexible Windows GIS environment which
enables our clients to geographically analyze data more easily thm~ ever before. We are
both an authorized developer and reseller of ESRI products.
We have also formed a strategic business partnership with HP (a leader in PC hardware
and peripherals) and are able to provide competitive hardware solutions tailored to our
desktop and web-based software solutions
CCPD 's Responsibilities:
· Provide adequate client and server hardware for CrimeView Web.
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