HomeMy WebLinkAboutC2005-213 - 5/17/2005 - NA AGREEMENT BETWEEN THE CITY OF CORPUS CHRISTI AND
NORTHROP GRUMMAN COMMERCIAL INFORMATION SERVICES, INC. TO PERFORM
PROFESSIONAL CONSULTING SERVICES FOR BUSINESS IMPACT ANALYSIS
This Agreement to perform professional consulting services ("Agreement" or "Contract") is entered
into by and between the City of Corpus Christi, a municipal corporation, ("City"), and Northrop
Grumman Commercial Information Services, Inc. ("Consultant") effective for all purposes upon
execution by the City Manager or his designee.
NOW, THEREFORE, Consultant and City agree as follows:
I. CONTRACT ADMINISTRATOR
The Contract Administrator designated by the City is responsible for approval of all phases of
performance and operations under this Contract including authorizations for payment. All of
Consultant's notices or communications regarding this Contract must be directed to the Contract
Administrator, who is the Director of Municipal Information Systems, or designee.
II. SCOPE OF SERVICES
Consultant will perform services in accordance with its Corpus Christi Proposal for Information
Technologies Business Impact Analsyis dated May 6, 2005 ("Proposal"), which is incorporated herein
by reference and made part of this Agreement for all purposes. In the event of any conflict between
this Agreement and the Proposal, this Agreement shall control. For the purposes of this Agreement,
the term "Public Safety" in the Proposal means the Police and Fire Departments of the City, and the
term "Utilities" in the Proposal means the Water, Waste Waster, Storm Water, and Gas Departments.
Consultant shall complete the project within 35 calendar days of being given notice to proceed by the
City Contract Administrator. This agreement takes effect upon execution by the City Manager or his
designee, and shall terminate on June 15, 2005, unless sooner terminated in accordance with
Section IV below.
III. FEE FOR SERVICES
Total cost for all services described in the Proposal to be provided by Consultant under this
agreement must not exceed the firm fixed price of $24,995, inclusive of all expenses, unless
expressly authorized by written amendment to this agreement. Consultant will bill the City monthly for
tasks completed within each month. The balance will be billed upon delivery of the Final Report, as
defined in the Statement of Work, to the Contract Administrator which will constitute completion of the
project.
IV. TERMINATION OF CONTRACT
The City may, at any time, with or without cause, terminate this Agreement upon two (2) weeks
written notice to the Consultant. Upon termination of this Agreement, all finished or unfinished
documents, data, studies, or reports prepared by the Consultant, at the option of the City, will be
delivered to the City and become the property of the City. In such event of termination without cause,
City will be invoiced for the actual time and charges accumulated through the date of termination.
V. APPROPRIATIONS
All parties recognize that the continuation of any contract after the close of any fiscal year of
the City, which fiscal year ends on July 31 of each year, will be subject to appropriations and budget
approval providing for covering such contract item as an expenditure in said budget. The City does
item will be actually adopted, said determination being within the sole
2005-213 t the time of adoption of such budget.
05/17/05
Northrop Grumman
VI. ASSIGNABILITY
The Consultant will not assign, transfer, or delegate any of his obligations or duties in this
Agreement to any other person without the prior written consent of the City. The performance of this
Agreement by Consultant is the essence of this Agreement and City's right to withhold consent to
such assignment will be within the sole discretion of the City on any grounds whatsoever
VII. INDEPENDENT CONTRACTOR
Consultant will perform all professional services as an independent contractor and will furnish
such services in its own manner and method, and under no circumstances or conditions will an agent,
servant, or employee of the Consultant be considered an employee of the City.
VIII. SUBCONTRACTORS
Consultant may use subcontractors in connection with the work performed under this
Agreement. When using subcontractors, however, Consultant must obtain prior written approval from
the City. In using subcontractors, Consultant agrees to be responsible for all their acts and omissions
to the same extent as if the subcontractor and its employees were employees of the Consultant. All
requirements set forth as pad of this Agreement will be applicable to all subcontractors and their
employees to the same extent as if the Consultant and its employees had performed the services.
IX. APPLICABLE LAW
This Agreement is subject to all Federal laws and laws of the State of Texas. All duties of the
padies will be performed in the City of Corpus Christi, Texas, or the offices of Consultant as
appropriate. The applicable law for any legal disputes arising out of this Agreement will be the law of
Texas and such forum and venue for such disputes will be the appropriate federal, district, county, or
justice court in and for Nueces County, Texas.
X. WAIVER
No waiver of any breach of any term, or condition of this Agreement, will be construed to waive
any subsequent breach of the same
Xl. NOTICE
Notice may be given by fax, hand delivery, or certified mail, postage prepaid, and is deemed
received on the day faxed or hand delivered or on the third business day after deposit if sent certified
mail. Notice will be sent as follows:
IF TO CITY:
City of Corpus Christi
Attention: City Manager
P.O. Box 9277
Corpus Christi, Texas 78469-9277
FAX No.: (512) 880-3601
IF TO CONSULTANT:
Northrop Grumman Commercial Information Services, Inc.
Attention: Contracts Dept.
13825 Sunrise Valley Drive, Suite 120
Herndon, VA 20171
FAX No. (703) 713-4797
Xll. AMENDMENT
This Agreement may be amended only by written Agreement signed by duly authorized
representatives of the parties hereto.
XlII. DISCLOSURE OF INTERESTS
Consultant further agrees, in compliance with City of Corpus Christi Ordinance No. 17112, to
complete, as part of this Agreement, the Disclosure of Interest form attached as an Exhibit to this
Agreement.
XlV. INSURANCE
Consultant will comply with the Insurance Requirements provided in the attached Exhibit.
XV. INDEMNIFICATION
Consultant agrees to indemnify and save harmless the City, its agents, servants, and employees from
any and all liabilities, claims, losses, damages, or expenses, including reasonable attorney's fees,
resulting from Consultant's negligence or willful acts or omissions in performance of this Agreement.
XVI. LIMITATION OF LIABILITY
THE CUMULATIVE LIABILITY OF CONSULTANT REGARDLESS OF THE FORM OF ACTION
FOR ALL CLAIMS WHATSOEVER RELATED TO THIS AGREEMENT, INCLUDING BUT NOT
LIMITED TO, ANY CAUSE OF ACTION SOUNDING IN CONTRACT, TORT, OR STRICT
LIABILITY, SHALL NOT EXCEED THE TOTAL AMOUNT OF ALL FEES PAID TO CONSULTANT
BY CITY UNDER THIS AGREEMENT.
XVll. CONSEQUENTIAL AND SPECIAL DAMAGES
IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE,
BUSINESS OPPORTUNITY, OR BUSINESS ADVANTAGE, LOSS OF USE, INTERRUPTION OF
BUSINESS, LOSS OF GOOD WILL, DATA LOSS, COMPUTER FAILURE OR MALFUNCTION,
WORK STOPPAGE, ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES.
XVlll. INTELLECTUAL PROPERTY
City shall own all right, title, and interest in and to the Step One STR Needs Assessment Report
developed and delivered by Consultant under this Agreement. Consultant may retain copies
for its archives and internal uses.
Notwithstanding any other provision in this Agreement, Consultant shall own all right, title, and
interest in and to all intellectual property, data rights, materials, inventions, patents, products,
technology, including, but not limited to, software and technical data, tools, methodologies,
development aids, and all intellectual property associated therewith which Consultant owned or which
was developed, conceived, or improved in whole or in part by Consultant prior to entering into this
Agreement or which Consultant developed outside the performance of this Agreement which
Consultant uses to perform this Agreement (hereinafter "Consultant Background IP"). To the extent
that the Consultant Background IP is modified, changed, or improved outside or under the
performance of this Agreement (hereinafter "Modified Consultant Background IP"), Consultant shall
own all right, title and interest in and to such Modified Consultant Background IP. To the extent any
Modified Consultant Background IP is considered a work made for hire, City hereby assigns all right,
title, and interest in and to any Modified Consultant Background IP to Consultant. City shall execute
whatever documents are necessary or useful to place such ownership with Consultant.
XVlX. FORCE MAJEURE
Neither party shall be held responsible for any delay or failure in performance hereunder to the
extent such delay or failure is caused by fire, flood, explosion, war, strike, terrorism, embargo, civil or
military au~ority, act of God, act or omission of carriers or similar causes beyond its control ("force
majeure conditions"). If any force majeure condition occurs, the party delayed or unable to perform
shall give immediate notice to the other party.
Arrnando Chapa
City Secretary
CITY,,~ C_ORPU S CH RISTI
;org&k. Noe
City Manage~r
Date: -~ ~ ~ -), o ~
Approved as to legal form this __
Assistant City A ott~ey
for City Attorney
~ (~ day of/{/V~ ,2005
CONSULTANT: Northrop Grumman Commercial Information Services, Inc.
Name: Dou~fi~s E. Congdon
Title: Contracts Manager
Date: May 12, 2005
INSURANCE REQUIREMENTS
CONSULTANT'S LIABILITY INSURANCE
Consultant must not commence work under this agreement until all insurance
required herein has been obtained and such insurance has been approved by
the City. The Consultant must not allow any subcontractor to commence work
until all similar insurance required of the subcontractor has been obtained.
Consultant must furnish to the City's Risk Manager two (2) copies of Certificates
of Insurance, showing the following minimum coverage by insurance company(s)
acceptable to the City's Risk Manager. The City must be named as an additional
insured for the General and Automobile liability policies and a blanket waiver of
subrogation is required on all applicable policies.
TYPE OF INSURANCE
30-Day written notice of cancellation,
material change, non-renewal or
termination and a 10 day written notice of
cancellation for non-payment of premium is
required on all certificates
MINIMUM INSURANCE COVERAGE
Bodily Injury and Property Damage
Per occurrence aggregate
COMMERCIAL GENERAL LIABILITY
including:
1. Commercial Form
2. Premises - Operations
3. Products/Completed Operations
Hazard
4. Contractual Liability
5. Independent Contractors
6. Personal Injury
$2,000,000 COMBINED SINGLE LIMIT
AUTOMOBILE LIABILITY--OWNED NON-
OWNED
OR RENTED
$1,000,000 COMBINED SINGLE LIMIT
PROFESSIONAL LIABILITY including:
Coverage provided must cover officers,
directors employees and agents
1. ERRORS AND OMMISIONS
WORKERS' COMPENSATION
EMPLOYERS' LIABILITY
$2,000,000 COMBINED SINGLE LIMIT
WHICH COMPLIES WITH THE TEXAS
WORKERS' COMPENSATION ACT AND
PARAGRAPH II OF THIS ACT AND
PARAGRAPH 2 OF THIS EXHIBIT
$100,000
In the event of accidents of any kind, the Consultant must furnish the Risk
Manager with copies of all reports of such accidents within ten (10) days of
accident.
ADDITIONAL REQUIREMENTS
Consultant must obtain workers' compensation coverage through a licensed
insurance company obtained in accordance with Texas law. The contract for
coverage must be written on a policy and endorsements approved by the Texas
Department of Insurance. The coverage provided must be in amounts sufficient
to assure that all workers' compensation obligations incurred by the Consultant
will be promptly met.
Certificate of Insurance:
The City of Corpus Christi must be named as an additional insured on
the General and Automobile liability policies and a blanket waiver of
subrogation is required on all applicable policies.
If your insurance company uses the standard ACORD form, the
cancellation clause (bottom right) must be amended by adding the
wording "changed or" between "be" and "canceled", and deleting the
words, "endeavor to", and deleting the wording after "left". In the
alternative, a policy endorsement stating the required cancellation
language will be accepted.
* The name of the project must be listed under "Description of Operations"
At a minimum, a 30-day written notice of cancellation, material change,
non-renewal or termination and a 10-day written notice of cancellation
for non-payment of premium is required.
If the Certificate of Insurance does not show on its face the existence of the
coverage required by items 1.B (1)-(6), an authorized representative of the
insurance company must include a letter specifically stating whether items 1 .B.
(1)-(6) are included or excluded.
May 6, 2005
City of Corpus Christi
1201 Leopard Street
Corpus Christi1 TX 78401-2120
Attention: Mr Ogilvie Gericke
Re: Proposal for Information Technologies Business Impact Analysis
Dear Mr. Gericke,
Northrop Grumman CIS is excited about the opportunity to continue our relationship with the City of
Corpus Christi (hereinafter referred to as "Corpus Christi"). On behalf of Northrop Grumman
Commercial Information Services, Inc. (hereinafter referred to as "Northrop Grumman"), I am
pleased to submit the priced proposal for our Information Technologies Business Impact Analysis
(BIA)
These BIA Requirements are based on the discussions with you and your managers conducted on
April 18 and 19. This high level assessment is offered at a fixed price of $24,995 per our verbal
understanding. This offer is valid for ninety (90) days from the date of this letter.
NG also understands Corpus Christi's need to receive ROM cost estimates for additional projects in
supporl of City Council Budget Planning activities. The following projects will be estimated in order
to meet Corpus Christi's requirement to present to the City Council by June 28, 2005:
Process Development
Fiber Planning/Design Integration
Network Design Evaluation and Recommendation
Assess NCC Support Requirements
Business Continuity Assessment
Manpower Utilization Study
Network Documentation Migration
Cisco Works 2000 Implementation
Should you decide to engage us on this project, please identity a focal point that we can work with to
prepare the project activity schedule prior fo engagement so we can ensure an efficient set of
interview meetings during the first week of activities. We have tentatively scheduled
commencement of the BIA the week of May 16, 2005, with an expected completion by the middle of
June. Prior to commencement, we would need to agree on contractual terms and conditions
covering our services. We are currently working under two contracts with Corpus Christi. Contract
terms similar to either of those contracts would be acceptable to us.
Northrop Grumman looks forward to working with you on this Business Impact Analysis. If ques'dons
should arise, please contact Mr. Tim Reese, Project Executive, at (310) 229-1355.
Sincerely,
{FINAL HARD COPY WITH ORIGINAL SIGNATURE ¥O FOLLOW VIA
FEDERAL EXPRESS DELIVERY ON May 10, 2005}
Douglas Congdon
Contracts Manager
Northrop Grumman Commercial Information Services, Inc.
Encl.
May 6, 2005
STATEMENT OF WORK FOR THIq
CORPUS CIIRISII BESINESS IMPACT ASSESSMENT PROJECT
BACKGROUND
Corpu.s Christi has a large number of potential intbrmation system projects, limited resources force
choices among projects. For example, the City of Corpus Christi is implementing a WiFi network
throughout tire metro area. 'Ihis meshed network is not fully deployed, but is in an advanced stage of
completion. Due to the vast array of capabilities ol' this technology, including handhold devices,
wireless cameras, laptop in law enfurcement vehicles to nan~e a few, the interest in utilizing this
network has grown exponentially. With this new interest, and demand for bandwidth and resources,
[he City of Corpus Christi must find a way to prioritize these requests, and rank them so a.s to enable
logical, repeatable criteria for determining their relative order of importance to allow Corpus Christi
to suslain their technological lead. This ranking process will allow tile City o[ Corpus Christi to
better organize, plan, develop, deploy and maintain new technologics and capabilities, maximize
resource utilization, and concurrcntJy identify technologies of merit for the future.
In assessing the current and projected needs of thc IT department, the City of Corpus Christi in/tiated
discussions with Northrop Gmmlnan to assist in a number of areas where requirements are being
thrust at the IT department with increasing frequency and complexity. With each contending for the
limited available resources proactive planning is cur~iled. In order to determJ, ne which of this
overabundance of activities should be acconrplished, and in what order, Northrop Grumman will
perform a detailed information technology network focused Business hnpact Analysis or "BIA"~ As
discussed, this activity will identify high potential int'ormation technologies to more reliably attain
[he City mission and vision. The process provides present technology priori[ization and furore feed-
l()rward conlrol. Taken together, these Northrop Grununan tools will streanfline the decision making
process, and provide a ranking structure fnr assuring feasibility and prioritization of potential projects
on an on-going basis. Importantly, this process connects the enabling technology drivers to the city's
business drivers providing solutions to fide city's business problems.
Northrop Grununan proposes assisting the City of Corpus Christi with its ri' Project Review and
Assessments. Bet)re a priority scheme can be implemented, the feasibility and value of the projects
has to be assessed. First~ in an initial Business hnpact Analysis Northrop Grumman will hold
inlerviews and review documentation so as to categorize and document the departlnenks and functions
that the IT department serves. Second, the data will be reviewed in order lo generate a repeatable
tiered ranking process that recognizes and ranlcs both the business drivers and technology drivers of
each. Third, criteria will be outlined lbr both horizontal and vertical prioritizatinn. Lastly, a toolset
will be identified and applied to Ilie existing project list using a scaled point system to detertrdne rank
and priority. The deliverable report l'or the Business linpact Analysis will be utilized to identify those
m-cas where resources are requested to plan and implement technology solutions, and allow the City
o1' Corpus Christi to determine where the best use of those limited resources should be applied.
()BJEETIVES
The City of Corpus Christi, with the on-going deployment of a city-wide wireless broadband network
and mobile applicalJons must determine the I'easibility and prioritization of potential technology
application in [ltis arena. Corpus Christi has many prospective projects which are currently, and will
in the future, be vying for attention. This could result in a negative burden on the current resources of
the supporting IT personnel and infrastructure. To ensure that resource utilization is optirmzed for
performance, a two-pronged focus will be reviewed and implemented. In a tactical approach, the
current state of project con[ention will be reviewed, applying thc BIA results to extrapolate the
banding or ranking of each city department/func/ion. From a skrategic viewpoint, identification and
implementation of an appropria[e toolset on thc cun'ent project environment, utilizing the BLat results
and applying a scoring schema, will allow thc City of Corpus Christi IT depamnent to detem~ine the
relative priority of each requested project, and allocate the appropriate level of resources to ensure
optimization. The City of Corpus Christi 1T depm~Lment has identified a number of areas where
contention exisLs, and Northrop Grurmnan has identified the following outline:
· Investigate and ascertain file position and ranking of depamnenk,; and functions.
· Provide a method and/or mechanism with which to prioritize project efibrts utilizing that
ranking.
· Generate a process by which project.'; can be reviewed for feasibility, merit and importance.
· Allow for application of 1T resources in an optintized schema to eliminate resource contention
issues,
The City needs assistance to identify the best method for handling resource requests, In an effort to
assist the City In reaching these goals, Northrop Grumman wanks to be a partner with the City of
Corpus Christi and provide professional consultation to delineate a clear path for the City's IT
department in attaining that goal.
PROJECT APPROACH AND DELIVERABLE
The proposed Business Impact Analysis will be completed with assistance and coordination from
Corpus Christi Subject Matter Experts (SMI2s) and Executive Management. The Northrop Grumman
BIA Team will hold interview sessions with the appropriate personnel from the IT deparmlent,
rcquesUng additional information from thc following department,; ms determined to be necessary:
1. Public Safety
2. Utilities
3. E-Government
4. HR/Budge[/Finance
5. llealth
6. Parks and Recreation
7. Streets
The purpose of these sessions is to identify thc current and/or near term application of technology in
the wireless environmenl, bearing in mind the challenges and opportunities that the currently-
deploying wireless technology presenks. In addition, to gather data in order to assist in the
prioritization nf the inter-departmental agencies.
The proposed BIA information will be gathered, analyzed and documented for the City of Corpus
Christi m a report upon colnpletion of the ProJect. The sections included within the report will
include:
1. Executive Summary
2. Background
3. B1A Approach
4. BIA Results
5. Identification of Potential Toolset(s)
6. Resultant Applica[ion of Toolse[ on Current Project I Jst
Ouce the BIA information is gathered, Northrop Grmmnan will validate all findings with City SMEs
and key stakeholders prior to delivenng thc report.
PROJECT PLAN
'lhe project will begin on a day to be mutually agreed upon based on the availability of the Corpus
Christi staff. Tentative project conm~encement is scheduled for the week of May 16, 2005. Assuming
near term availability of these key team members and SMEs, the project should be completed and
deliverable £mal report should be completed no later than June 15, 2005, with a targeted completion
date of June 10. 2005. Specific activities of the BIA will include the l'ollowing:
Project Tasks
1.0 Prepare Business hnpact Assessment
Deterntine Goals And Objectives Of Business hnpact Analysis
Generate Customized Business Impact Analysis Fornmt And Questionnaire
2.0 Conduct Business Impact Assessment 10 days
Review Relevant Documentation
Coordinate Business Impact Analysis Meeting Schedule With Appropriate
Personnel
Execute Business Impact Analysis On The Environment
Conduct Post4nceting Review Of (lathered Data
Coordinate And hnplement Follow-up Data Gathenng
Perforln Detailed Examination Of Business hnpact Analysis
Document Results And Findings Of Business hnpact Analysis
3.0 Identify Potential Toolset(s) 5 days
Idcnfit~ Tools And/Or Processes To Allow Corpus Christi To Prioritize
Incoming Projects
Apply Tools And/Or Processes To Current Project/Pilot Project List
Generate A Project Ranking Report Which Prioritizes Current Projects
3.0 Deliver Final Report 3 days
Validate Findings
Submit Draft Report
Deliver Final Report
Task
Duration
4 days
PROJECT STAFFING
For the City of Corpus Christi Business Impact Analysis, Northrop Grumtnan wll/ provide an
assessment team consisting of two on-site consultants and two off-site consultants. Mark Vanatla
will be the Project Lead for this effort. Tim Reesc will be the Senior Project Executive for this
project. Resumes for team members can be found in Attachment "A."
PRICE
Northrop Grunmtan has developed a plan to complete the Co~pns Christi Business Impact Analysis
Project within thc time thnits stated within this statement of work. The following pricing proposal is
good for the scope of work as outlined within this document. NoFthrop Grunmran proposes to
complete the work as outlined for a finn price of $24,995.
SUMMARY
Northrop Grumman's goal is to partner with the City of Corpus Christi and assist the City in
assessing its IT program, define its IT priorities, and recommend a method to prioritize resource
'allocation to ensure long-term support of City departments and services as a new technology
paradigm is deployed. The City of Corpus Christi can be assured that Northrop Gmmman fully
understands the requirement for a Business Impact Analysis as a way to identify and quantify those
priorities. Northrop Gl~tmman is couunittcd to working with its customers to provide services and
products of the highest quality, on thne and within budget. The City of Corpus Christi can be
confident that Northrop (}m~mnan has lite financial capacity, technical capability, progran~
understanding, and proven expe~encc to honor this coumtthnent. We look forward to this
opportunity to further our successful relationship with the City of Corpus Christi and to provide
consU-uctive, beneficial services on this important project.
PROJEC'I ASSUMPTIONS
1. A project kickoff meeting will take place within rile la'st 6 days of project start and include
City and Northrop Grumnmn project participants, supporters and as many key stakeholders as
possible.
Northrop Grmmnan considers this state~nent of project scope to be binding Additional work
over and above the agreed-upon project scope will require deletion of other tasks or additional
funding.
3. The City of Corpus Christi will identify various subject matter experts (SMEs) from all
required entities.
4. Northrop Gmmman will provide participants with an agenda and will facilitate meetings
during information gathering sessions.
5. Northrop Grumman will require an area to work for two people and access to all necessary
office equipment and supplies while on this project.
6. Northrop Gm,tartan will provide thc City with a dra/'t copy of the final deliverable for review.
Upon receiving this &ali version the City nmy make reco~mnendations as to the accuracy of
the findings within the scope of fids project. Northrop Grumman will then complete the final
deliverable and submit that final version to the City for acceptance.
7. Northrop Grmmnan will be a facilitator on this project. The City of Corpus Cltristl will
provide one coordinator to assist Northrop Grumman consullants with scheduling meetings
with the proper staff and stakeholders. This Project Coordinator will attend meetings with the
Northrop Grunm~an consultant and provide infom~ation and documentation that is relevant to
the project.
8 Key Personnel Are Readily Available During The Business hnpact Analysis Process
9. Business Impact Analysis Only Covers The Networking l£1ement And Not The Entire IT
Environment
10. Business Impact Analysis Has Full Management Support and Charter
1 I. Networking Environment Complexity To Be Ranked 'Fo Provide High Level Cost Estimate
Using The Following Scale:
High
2. Medium
l,ow
Cost Estimates Based Upon Size and Cmnplexity of The Environment Being Gauged At
'Medium'
ATTACHMENT A:
BUSINESS IMPACT ANALYSIS TEAM RESUMES
Suilmmlw
Mark S. Vanatta
.Mr. V anmta has over 14 years of lq' exl:V--nence. E.xpeneno~d in Project Mamgenlsnt, Sub-C. onWaclcr
Management, Orgamzanoml Managen~nh Busmess Development, Requiren~ks Analysis,
Requaements planning, Tec_hrdcal l)oo~mentaficn, Netwonk Admimstranon, Busines,~ ResunkOtSan,
BusineSs Connnuity, Disasler Recovery Phnning, OrgaraZadonal Requtrenents A~sessramt, and
Ctmnge Management lYactims.
10/01/04 to Current Northrop Grununan
Title: IT Project Manager
Azusa, CA
Client: Northrt~ C, nnnman Spaoe Semors Division
Re~ponslblliti~: Business Resumption/Business Continuity Planning. Performed detailed
Business Resumption plarmmg at the divisional level, including Business Impact Analysis
and Process Contingency Planning. Provided Business Continuity oversight and planning
tor all divisional mission critical system plans inclading satellite and sensor ca"iticM
systems.
Client: Aaneriom Ho~la Motm'~Honda American Manufaclm-ing
R~ponsibilili~: Disaster Recovery Manager responsible for detmled assessment of the
Disaster Recovery state of both AHM (American Honda Motors) and HAM (Honda
American Manufacturing) facilities. Provided current state, gap analysis and detailed
technical and business recommendations for moving both localJons from the current sub-
standard disaster recovery state m a robust backup & recovery/disaster recovery schema.
Client: Ameri~n Honda Motm-v4Honda American Manufactm-ing
R~ponstbl~ities: Technical Manager responsible tor the Data Center Relocation Project.
Provided technical management and oversight of rite Data Center Rek)cauon Project
including data discovery, assessment, analysis, feasibility, and cost benefit for the AHM
Corpnrate Office, as well as the Honda American Manufacturing Marysville, Okio
location Managed a team of technical sul/iect matter experts to extract detailed data about
current inlYastructure, applications, database, network and support structures in order to
analyze thc l'easibility and cost benefit of relocating two current primary stand-alone data
centers to a single co-located primary facihty, with both current sites becoming failover
backup locations. Presented detailed analysis of current ;md l-umre state, along with
recommendations and cost to Honda senior managemenl.
4/07/03 to 9/30104 Northrop Grmnman
Title: Manager - IT Project Management Office
Azusa, CA
Re~p~sibilit~: Program Manager for Space Systems Division Business ConUnu~y, Business
Resurnlya(m Planning, including Vilal Record,;. Saf13am~43xley regulatory compliance far all
Fmanoal systents. Responsible l'cr the perfi~nnance of all fl' lhxrjecl Managers in corn~hance with
lnlegraled Eng~nomng Process Grade and SE CMM Level 3 nm:dates. The Project Management
Office provides oversight (tn all IT recurring and non-recurring project related activities in
suppor~ of customer (CEE, site and divisional) requirements. Enforce Project Management
dismplines and practices at all Space Systems Division locations through ~g of
ProJeCt Managers in ',:ill facets of Project Managetrent disoplines and techniques. Ensure continuity
of PM processes and procedures acrnss multi-functional disciplines. Facilitale Project
Management training and reentering Ior SSD IT Prt~ject Leads. Perform and satisfy all
reporting criteria at the local, divisional, sector, and enterprise levels. Perform and enforce
Cost and Schedule, and Earned Value manage~nent Provide single point of contact
between tile IT Progran~ Director and liS Project Managers. ChairmanstmP of 1T CMRB
(Change Manage~mnt Rewew Boar0), with oversight of prix:ess, rreChod~ogy, web-based
notification and management system, and execution. ReporUng m a ~namxefl organiT.qfiOtl [O solid 'and
dr)ned line relafiominps. ~ well as ~ sector and ~teXlmse level entities. Planning and l~ff(~nance
metries c(~ffom~ity measure~v~nu including monthly Project Managerrent renews with senior
exeCUUves and/or se~or CIO. Member of the lnfotwnaaon Tedmology divisional l~de:mhip team,
which sets the course and direcuon for IT activities in support of the Space Systems
Division
9/30/02 to 4/4/03 Northrop Grumman
Title: Busine~ Continuity Consultant
Azusa, CA
Responsibilities: l)evdopn~mt of all facets of Norttm)p Grumman's Space Systems Division
Business Continuity Plan for Mission Critical Systesns.
9/1/02 to 9/27/02 Washington Group Intl.
Title: Project Adminislr'ali{m Manager IBM CSC
l~Mirada, CA
Responsibilities: ReSlx~sible for ~ n~magemant of thc Project Maaage~rent Office for IBM's we~
coast mstomer SUplX~ center including; Staff-(canya- planning, hiring ~mg, ubjectives, salad, rev/ew,
etc,), Cost & Schedule. Conn'~ct Comphance, ~HardwareZSofiware Bmld & Test. Standmd Operating
Procedures, Tevan Integration, and Cu~torrer Safisfacuon.
Management of Project Administrators (linc and project)
Coordination of customer project requests and fulfillment, cost & schedule
· Management of Contracts (including Out of Scope, Clu_nge Control, Contract
Review)
Integration of Configuration, ]'cst and Build for various IBM hardware and
softwtu'e
Policy and Procedure delmeam)n within the Project Office scope
Tri-frontal Interface: IBM Network, IBM Pruject Teams and IBM External
Customers
9/1/97 to 5/7/02 Deloitte & ToucheJCGl Irvine, CA
Title: Ope~ation~ Manager,Senior Cons~Uant
Responslbilifies: Resl:~sfinle for the management of fine Lc6 Angeles regional off-u:e including; Staff
(career planning, lilting, firing, o~ exxives, salary review, e~.), l:amhties, GM, P&L, Bm
Development. Delivcxy Managen~at. AR/AP, Vendors, Strategic G&O, TaoJ~l Approach,
Melhodology, Infrastructure, Professional Services h~terlock and Busme.~ Unit Integrat~c~z
As tt~ O[xxrations Manager, resp,onsibihties included:
Direct [mc supervision of consulting and adn~nistrafive staff
Management of Facilities and Infl-asmlcture
Development of BusIness opportunities with potential and existing clients
Planning and Management of delivery personnel and approach
Management of Accounting and ttuman Resources functions
P~fitabflity and Margin management
P~ject Management Methodologies & Tactical Approach
Sties and Delivery Mterkx:k
Establishment and n~mitonng of (;&O
Business Unit integralion with the US Regional and Global Corp~ate operations
Exeanfive Management interface, s~alegy plannn~g, and mporm~g
Isogo01 Cextification and Quality System Processes
Client: P/a/ns AR.Amer/ra~
Reslmnsibilities: Business (;ontthuity/l)isa~ster Recovery Plan, Quantification of goals and
objective, Backup & recovery procedures, Network topology mapping, I)~saster recovery
factlity selection and planning, recommendations going forward_ As the D~saster Recovery
Project Manager, responsibilities included:
QuantLficalion a~KI tmmagement of G&O
Identification of detail level for the plan
Generauon of Disaster Recovery Plan template
System Backup & Recovery processes
Delineation of criticM foncuons, servers, and restoration order
Topology mapping between exis0ng and DR environments
Application crincality and restoration process
Contact mf(rrrnat~on for vendors, personnel and management
Recommendations for continuing effort
Client: e O. as ~'
Responsibilities: System, process, and architecture documentation Program Manager.
As the Documentation Program Manager. responsibilities and oversight included:
Direct line supervision of eqloser doanmentation departments.
Docuinentation project h~tefface lk)r overall project plan.
Management of the Intranet Knowledge Base.
Establishmem of Corporate Policies and Procedures for continued development
activity.
Development of Business Requrrements, Functional Design Specifications, Technical
Design Specifications, User Manuals, and Product Help Files.
Design and developmont of Business Continuity Plan and documenta~on
Client: Demo
Responsibilities: Project Manager Disaster Recovery/Business Continuity Prograan.
Responsible for all facets of the Denso Disaster Recovery/Business Continuity program.
Duties included:
Plarmmg and generation of exhaustive DR/BR Plan including Disaster Severity
Levels, liscalation Plan, and Alert Scheme, as well as an implementation Plan,
Test Plan. Recovery Plan Mahttonance, and Relocafioi~Viigration Plan.
Installation, Configuralion and Maintenance of TSM Server and 240 Tape Library
for Backup/Recovery.
Selection and Coordination of Hot Site facilities including Hardware/Software
configuration (Network. Topologies, IPSchema, OS, Applications, Phones),
Personnel, and Notificalion lh'ocedures.
Identification and Coordinauon of Emergency OpCenter (intrad~ompany and
external facilities).
Development and Selection of DR/BR Teams and Role.s & Responsibilities of each
(Business Recovery Management, Assessment. Departmental Interface, Eqmpment
& Facilities, Data Network, Operations, Records Retention, Technical Support).
Selection and coordination of Off-Site Backup/Recovery tape/documentation
locations (local, remote).
Financial Loss/Downtime Analysis and Mitigation Plan (Department and
Functional Task (kiented).
· Coordination of Sat'ety and Facilities Planning and Emergency Procedures
Implerocntation of DR/BP, Plan and Hot Site Facilities Test Plan.
Responsibilities: Technical project manager for web hosting, site migration, and website
redesign. Duties included hardware and software intplementation, networking, Internet and
Imranet, system backup, and project documentation
As the Technical Prnject Manager, responsibilities included: Cost and Schedule Management.
Management of web hosting migration l¥om West m East coast
Oversight and review of host chsaster recovery strategies and planning
Generation of customized Internet Explorer 4.0 installation and configuration utilizing
Microsoft's Intemet Explorer Administration Kit. implementing the package rollout to
over 100 users.
Planmng, test, and implcmciuation of a complete llelp Desk system for over 300 users,
cn:eanon of process flows and procedures, and docmnentation of all facets of the
operation.
Statistical analysis of department personnel time study and presentation of metrics to
executive management.
Conducting training sessions with in-house tectmical stuff on the ~mpact and operation
of specific systems.
Generation and documentation of in-house processes and procedures governing all
facets of the hardware and softw~e Ill, cycle.
Planning, managemant and execution of the computer rollout of 125 laptops and
desktops which included backup of current systems, hardw~e configuration of new
systems, software custontizatinn and installation, systematic deployment of hardware,
restoration of chta. testing and troubleshooting, documentation, and end-user support.
> Jan. 1997~qep_ 1997 GDI Newport Beach, CA
Title: Senior Techniod Writer
Performed execrative u-ming for the Golthnine Contac[ Software system
Documemed Southern California Gas Company in-house Measurement Collection
System software, which consisted of a User Manual. System Guide, and On-line Help
Files
Documented Southern California Gas Company I~ocal Distribution Company Manager
software consisting of a User Manual. Internal Aduinnstration Mc~dule, Marketer
Guide. and On-line Ilelp Files.
> 1995-1997 Nexgen SI Irvine, CA
Title: Netxm~ Admin~tmlor
· Maintained and enhanced the Wthdows NT network arclutecm.re for the company's
h-vine, Atlanta, San Francisco, and Denver offices.
Managed migration of Windows 95 to Windows NT, updated system performance
monitoring, peripheral and expansinn hardw~e
Maintained wired network connectivity, performed PC and end-user suppo~ managed
softw~e, all MIS allocations mad pm-chases, generated and documented MIS Policies
and Procedures.
Managed MIS support stuff' budgets and forecasts, and MIS budget variance analys~s
fur Executive Management repomng to thc co~npany President.
Developed and documented Disaster Recovery strategy for all company sites.
~, 1984-1994
Title:
Rcuzkwell International Downey, CA
[l~stloi Project Speda li,,,i
Responsible fur dm spies h~dw~c tracing ~d rep~r in[r~cmre w~ch included
new business p~suits, NASA s~us ~d reporting, Govemmcm Fumuhed ~ipmem
m~agemen[, contracts ~d pro~)saL~. ~licies ~d pr~edures, projec[ m~agement
activities, budgets ~d sch~ul~g. Design~ ~d implem~ted a Logisfi~ Spies
Tmc~g S ys tern.
P~icipated m ~e discove~ ~d pro~sal effort for the NASA Shut~M~ D~g,
which ~cluded all as~ts o[ con~act development ~d pricing, interfaced ~ ~e
MIR h~dw~e engineem~ tern
M~aged ~d d~umented the movcmem o[ h~dware from rernovM of the sp~e, to ~e
de~)t, ~ou~ the repa~ cycle, and back to ~e orbiter re.cie
Logistics Project M~ager - modify ~e Space Shuttle Orbimr Vehicle for Long
Duradon fli~ts (3~ ~ys), ~d Extended Duration fli~U (up to 16 ~ys) project
completed ~ead of schedule ~d under budget. Logistics received NASA's
Ou~s~dm~ Achievement awed, ~d two o~er NASA acifievement aw~.
~oject M~ager [or ~e NASA cum~mssioned Orbiter ~uction Retention ~ysis
(OPRA). Comprehensive ~ysis of the Space Shutde ~i~r System for m~mg
the capability to build ~o~er Orbital Vehicle. Completed the project ~ead of
schedule ~d under budget, which saved ~e NASA Space Shuttle Budget five hm~ed
dmus~d doll.s ~r ye~.
Coordinator for Shipping O~rations for all DOD ~d ~tra-cuinp~y tr~s~.
Syuct~on~ed fl] cle~nents of sNpping dep~ment [or maximum efficiency. Ensued
t~ely pmp~ation, packaging and delivery of major p~s ~d com~ments m sup~
of thc Spa~ Shuttle Neet
Progr~ D~ector for the Cemtos College l.ogistics ~stmfate of M~ de~ee pro~.
Res~nsible for the development of cumculum, r~mitment of ms~ct~s. ~ke~g,
budget, and all nther aspects of the program.
M.S., [nl'ormafion Technology
~ 2003-Present University of Redlands
Expected Completion September 2006
Microsoft Certified Professional Program.
P 1994-1995 Cal State Long Beach
· B.S., Business Adminislration.
> 1993 University of LaVeme
Certified Technical Writing Program.
)' 1993 Southern Uteda University
Redlands, CA
Current G.P.A.: 4.0
Long Beach, CA
I2.Veme, CA
Cedar City. UT
Cerfil'~alions
MCP - Microsoft Certified Professional
Microsoft Cemfied Preduct Specaalist. Windows Ifil' Server 4.0
PMI (Project Management Institute) Orange County Ca]il~)nua Chapter
ASPGuild; ItTML Writers Guild; Society of Logistics Engineers;
1994 Co4;hamnan International Logislics Symposium
1991 to 1994(~mrman Membership Achievement
1991 to 1994 Vice4~hamman Logistics Education Foundation
~ 9{92 to 1994 Program Director - Log~fics A.,~ocSate ui' Arts Degree Program-Cenftos
College, Cemtos, CA.
991 to 1994 Society of Ix)gistics Engineers Membership Professional Achievement Guide
KYMBER ARVIN
Project Manager/Consultant
Summary:
Ms. Arvin is a Prc~lect Manager within the Infnrmation Tectmology sector at Norfiarop Grumman. She has
experience m quality assessment, organizational change ~n,anagement, issues management, nformafion
strategy pltmnng, functional requirements definition, busness process improvement, cost benefit analysis, and
workflow analysis.
PROFESSIONAL EXPERIENCE: Northrop Grumman Mission System,~ (fi~rmerly TRW Inc.)
2(X)2 to Present
Length of Service: 3 Ye~s
Project Mm~ager, State Rf Montana, MT DPHHS BPR Assesstm,~t Pro jeer
Ms. Arvn led a renan providing a Busness Process Reengineenng (BPR) Assessment for the State of
Montana, Department of Public Health and Human Serv/ces (DPHHS). TIns BPR Assessment was focused on
the entire Deparm~ent. The BPR Te~rn conducted facilitated work-group sessmas and one-on-one futerviews
with I)PHHS management and staff. The BPR Team, led by Ms. Arvin, identified the Dep~cment's Goals,
Critical Success Factors, Issues, Needs, and Mission Critical Processes. The BPR Team analyzed this
informarion using a Busness Driver Analysis tool to show DPItHS how its recent improvement nitiatives
impacted the Departments goals and issues, The BPR Fearn identified several BPR nifiatives for
l)epasm~ent's consideration in order to further improve its Mission Critical Processes. The final report was
well received by this client~ Future BPR work is expected as an outcome of this BPR Assessment Project
Project Manager, Commonwealth of Kentucky, KY DES' KEWES Quality A~surance Project
Ms. Arvin led a Quality Assurance Team providing continued Quality Assurance services to the KY
l)epartment for Employment Services. Upon completion of the Quality Assessanent project in March 2003,
Northrop Grumman was asked to prnvide continued on-site services to the KEWES Project Management
Tcarn. Ms. Arvin attended all Executive Management meetings and Project Management meetfugs during tire
length of this contract. Ms. Arvin provided DES Executive Managmnent with advice, guidance, and
reconunendations to assist DES in a successful KEWES deployment. Ms. Arvin provided monthly QA repons
as well as Critical Issue repons to the Commissioner of DES.
Prq~ect Manager, Cotmnonwealth of Kentuclo', KY DES - Quality Asses,~ment Project
Ms. Arvin led the on-site Northrop Gramman team dunng this Quality Aasessment project for the
Kentucky Depamnent for Employment Services (DES). She assisted in documentng the findings for
Kentucky's Elecmlnic Workplace for Employment Services (KEWES) project. The KEWES project, which
began n 1999. was nearing completion and rite Comnnssinner of Department for Employment Services
requested an assessment to determine if the project had met all obligations as outlined in the RFP response,
ncludng any change orders. Ms. Arvin conducted several one-on-one interviews with stakeholders as well as
facilitated JAD sessions to gather information for Ihe final assessment report. This report was well received by
tile Department for Employment ,Services.
Busimess Procesx Reengirwer, Commomvealth of Ket~tucky, KY Departmt, nt of Corrertiomv (DOC)
Ms. Arvin joined Northrop Grumman in JanuaD' 2002 while wnrking with a tean~ conductng a Busness
t'rt~ess Reengineering Project fur the Department of Corrections (DOC) in Frankfort. Kentucky. Ms. Arvin
continued tile project and completed the following phases as a Nordarop Gmmman employee:
Team Lead, KY DOC b'uttctional Requirements for OMS
Following completion uf the KY DOC Information Strategic Planning project. Nord~rop Grumrnan was
asked to deternune offender information requirements to be used for the hituse design of a planned Offender
Management System (OMS). Ms. Arvin led a task that de/Ned and documented Funcnonal Requirements for
tile OMS. To do dais, she performed further analysis of the Business Areas outlined fua past deliverable to
defne the system modules for tile new OMS With the modules outlined, the group then tiocumented system
functional requirement.s including triggers, inputs, requirements, outputs, and module interfaces. Ms. Arvin
also authored much of the actual writing of the Functional Requirements deliverable document and presented
these requirements to KY DOC pruject management.
Project Mmmger, ICY DOC Busines~ Process Reengineering lmple.wmation Projects
Ms. Arvin managed five business pwcess reengmeenng (BPR) implementation projects. These
implementation efforks were a lollow-on effort to a records management BPR effort that was conducted by
Nordtrop Gmmman (formerly TRW) Fur this prqject, Ms. Arvin developed and managed project
mtplementation scbedules, facilitated meetings, provided management insight, and presented results to KY
DOC management. Ms. Arvin also mined one of these implementation projects into a Six Sigma project for
the KY [K)C, 'llae Six Sigma effort exantined the Jail Billing process and provided improvements for KY
DOC.
TEKSystems (formerly Maxi~n Group) 5/2001- I Z/2001
Busitwss Process Reengiru. er, Corrunonwealth of Kentucky, KY Department of Correctio~ (DOC)
Ms. Arvin worked as a contractor on the Norttn'op Gmmman Strategic Consulting team conducting a
Business lh-ocess Reengineermg Project for thc I)epamment of Corrections (DOC) in Frankfotl, Kentucky. Ms.
Arvin provided business process reengineering expertise Io assist in the development of the Business
hnpruvement Study Implementation plan. The team used Norttu-op (}nlmman's Envisionsm methodology to
identify, define, and assess D()(?'s prtv.:esses, teclmology, and organizational structure. This project was atoned
at intproving overall Depamnent efficiency and effectiveness for offender records management and was
broken into several phases:
Educ a tion/ce r tllica tions
Six Sigma Green Bcl£ (provided by SLx Sigma Qualtec via GE Capital)
Six Sigma Black Bell ttakliug Ih~ough GE Capilal Mas~er Black Belts
MS Office
MS .Access Advanced
E#~bio~r~! BPR Methodolo~', Nort}~rop Gmmman
TECHNICAL SKILLS:
l Iardware
Operating System
Software
l.anguages
Database
Communications
C ASFJDevelopmcnt Tools
PackagesffUtilities
Word Processing/Publishing
IBM and compatibles, Macintosh
Windows 95, 98, 2000, ME, XP; DOS
Microsoft Office Products, MS Project 2000, MS Publisher, PeopleSoft,
FrontPage, Home.Site, Oracle, DeciWeb, Essbase, Quicken, PeopleSoft,
FnmrPage, HomeSite
HT1ViL, Java, VB
Access, Essbase, PeopleSoff, Oracle
I.otus Notes, Microsoft Exchange and Outlook
Knowledgeware's Application Development, AllClear Flowcharting,
Visio
Six Sigma DFSS, DMAiC and DMAI)V
McAffe¢, WinZip, CD Creator, GoldWave
Microsoft Word, MS Publisher
AUSTIN L. GALLANDER
> 1999 Northrop Grumman Commarclal Aircraft DIv. Dallas, TX.
Senior Network Engineer, Lead
· Provide dirccth)n and leadership to team of engineers. Design and implement complex internetworks with
muhiple protocol support. Provide High level support for major network outages and high visibility
problems. Provide training for oLher engineers and support for difficult problems. Provide adnunisU'afive
functions l~)r IJNIX server mnning firewall snllware.
Ma/or Projects and Accomplishments
· Design, configuration and installation of lP network infrastructure for three physical mainfrantes with
thirteen LPARS using Cisco CIP cards and ESCON directors to provide fully redandant connections
with dynan~ic rerouting of traffic during a failure.
· Design. configuration and installaaon of IP network inlYastracture for Northrop Gramman Technical
Services in San Angelo. '12tis data center has four malnfran~es with Fourteen LPARS.
1998-1999 Northrop Grumman Commarclal Aircraft Div. Dallas, TX.
Network Engineer
· Provide direction and leadership to team el' engineers Design and implement network infrastructure
changes and additions. Provide High level support for major network outages and high visibility probletns.
Provide training for other engineers and support for difficult problems. Provide administrative functions
for UNIX server mm'dug firewall software.
Major Projects
· Configurat,)n and implementation of encryption on SMDS WAN using Cisco 56 bit encryption.
· Migration of all remote SNA devices to IP network using Cisco CIP card, DLSW and STUN.
· Migration from IBM 3172 gateway to TN3270 server on Cisco router.
· Installation and configuration of Check Point Firewall-I system
· Migratiun of application and dalabase servers at Hav, qhnmc, CA. lrom FI)DJ to switched fast ethernet
Training
· Cisco Systems
· Cisco Systems
1996-1997
Network Analyst
lnm)duction to Cisan Works Configuration
(;CNA ( Cisco Certified Network Assoc.).
Northrop Grumman Commercial Aircraft DIv. Dallaa, TX.
· Provide first level supl:x~rt for LAN attached devices. Work projects ~ assigned by lead engineer.
Provide technical input into group projects. Install and configure network infra~strucmre der/ecs including
routers, switches and shared hubs
Major Prq/ects
· Migration of IP network routing prntocol Rout RIP to EIGRP.
· Migration of IPX network routing protocol from RIP to NLSP.
· Replacement of 3725 front end processor to 3745.
· Migration of all local serial attached 3174 conLrollers to token ~g.
· Migration of all desktop connectinns from shared hubs to switched Ethernet.
Training
· Cisco Syslems Cisco Installation and Maintenance
1995-1996 Northrop Grumman Commercial Aircraft Olv. Dallas, TX.
Senior Data/Computer Technician
,;,, ,, ,3 16
Resp{~nsible for customization and maintenance of IBM 3x74 cluster controllers. Diagnose and repair
SNA network devices fmlures. Setup and install new WAN ctrcuits and related eqmpment including T1
multiplexers, modems vmd channel extenders. Maintain local network infrastmc/ure including Token ring
and local channel attached devices. Provide support for all CAD worksmuons and peripheral eqmpment.
Repair of all dot matrix and laser printers.
D ainmg
· National advancement Corp Ih-inter Maintenance and Repair
· Epic Data XCS Training Progrttrn
· Education
· 1987 1988 I)alla.s Baptist University
Madden Travis 'Pat' Works
Project Consultant
FMucatinn
Certification
BA in English, University of Houston, 1967
Concentrations: Physical Sciences, Business Cummunications
Course highlights: emphasis on angineering and business planning
MS in Cotnputer Information Systems, Scht~ol of lnformalion Science,
Claremont Graduate University, 1992
Concentrations: lnfi)rmatinn Systems Technology Plarmmg. e Business Systems
Advisor: l)r. Lome ()lf~tan, Dean
Course highlights: l'he CGS Environment Pmiect, a groupware research and
development project. Developed file viewing Windows apphcations for Group Decision
Support System Environment "Viewer," a compound document viewing application.
Small Business Innovation Rese~ch (I)oD-SBIR) program proposal, DARPA 92-104,
"Integration of expe ~l system for Procex~ Planning am'l Feature-Based Designs."
Executive Management Certificate, Peter F. Dmcker Graduate School of Management,
1995
Concentratiuns: Management theory and practice: leadership, and plannmg
Advisur: Dr. Paal Gray
Course highlights: Eong range strategic planning - authority and team building
Post Graduate Studies, PI~D. School of Information Science, Claremont Graduate
University, 1992 - 1996 lall coursework l'or Ph.D. in the Management of IS]
Concentrations: information Technology planning and Employee Empowerment
Advisor: Dr. I~ome Olfman, Dean
(;ourse higIflights: e-Business, IT strategic planning.
ORACLE Master Certificate in Database Administration, Oracle Education Services,
1994
CMfgT, Certified Manufacturing l'eclmologist, Computer Automated Systems
Association, Engmeenng Certification Institute of the Society of Manufacturing
Engineers, 1981
CMrgE, Eifetime (crtit'ied Manufacturing Systems 15tgineer in Computer Systems,
Engineenng Certification Institute of the 5k~ciety of Manufacturing Engineers - Computer
Automated Systems Association, #1806545.
Manufacturing Resource Planning, MRPII Certificate. American Production and
Inventory Control Society, (16 week APICS course) 1983
Front Line Leadership Certificate. 7xmger-Miller Leadership Course, AES, 1993-94
Dale Carnegie Pubhc Speaking Certificate. Dale Carnegie Trainmg, 1976
Consumer Promotion Certificate, The Association of National Advertisers, 1975
SAP R3 Enterprise Resource Planning System Certificate. 1998
Honors -Awards
Competencies
Experience
Teaching
Experience
Jane's "Who's Who ln Aviation and Aerospace,' 1983
Marquis Who's Who editions: (Who's Who ia Science attd Engiru~ering, 2~ E. 1994-1995;
Who's Who in the West, 19~ Ed., 1984-1986; Who's Who in Europe. 1995; Who's Mw in
l/u~ World. 12-14 editions, 1996-2000).
Board of Directors, elected National Director. United States Parachute Association, three
Terms, 1980 86. Memberslfip of Ttfirty thousand, Washington DC
NationalCharnpion, Parachuling, 1964; National Freefly Skydiving Champion. 1999
Wrote 'Flu:? Art ofRW, a course textbook at the US Ail-force Academy
National parachuting awards 1¥om o17 France, Australia, and USA. Honorable Discharge.
US Army Nalional Guard. Art and photography Award. s, several
'71 US Nalional POPAI winner. Outstanding Merchandising Achievements.
E-Business strategic planning. Web design, architecture, web site development, and web
content-conu-ol. Technology dillusion. Several programming languages.
Board of Visitors of the Claremont Graduate University School of Inforanation Systems,
Member 2000- present
Computer and Automated Systems Technical Forum workgroup lead to publish the SME
white paper, "Co~!/iguration and Computer Integrated Manufacturing." CASA-SME
Technical Cnuncs1, Dearborn, Michigan, 1987
Commiltee to write CASAff~omputer Systems Engineer Certifica-uon examinations for
Manufactumtg Engineenng Certification h~sthute of SME, authored parts of the
examination in lite field of COMPIlTER INTEGRATED MANUFACI'URING, co..develop
the EnterprLre Integrator Certification Iz¢am for MECI, 1993.
Served an several CASA/SME Delphi Technology Forecasts
Chaired committees for national association, United States Parachute Assooation, 1980-86
Artificial Intelligence in Manufacturing subcom-mittee, 1987-89
Preduct Data Exchange Standard (PDES) subcmrmmttee, 1987-89;
Third-Tier Subcontractors RoundTable facihtator, 1988
Analysis & l)esign - Applications Architecture - 7 - 9 years, Advanced
Northrop Gmmman. Chief Systems Integrator "CTO", 2003 present Northrop Gmmman,
Manager Information Systems Web Services and Applications, Software Engineering,
Space Systems, 2001-2003. Acting Aert!jet CTO 2001. Manager Information Systems Web
Services 1995 - 2001. Resprtnsible for E-Business, web services and web content. Also
lead enterprise process & strategic planning plus ISO-9000 web.document management.
Managed LANs. auto data collection, clienl/server, net-based coraputing/ remote access
service and intrmtel integralion. SAP project Manager '98. Manager, MmmfactUrmg
Operathins Autmnation 1992 - 1995. Enterprise ClicnffServer system with automatic
factory data collection updates MRPIL providing time and attendance, performance
measurcmem, material contrnl, and WIP to the serial number level. Automated the as-built
configuration (lot-serial-trace-ID). Traditional pre-kiuing and staging is replaced with lIT-
kilting; savings are l-week per manufacturing order (1.10~ orders-per year). Integration
into arm)mated assembly and test equipment allows near paperless manufacture of ultra-
high reliability parts.
Adjunct Professor at the Claremont Graduate University (2001). Teach Graduate-level
Inl'orrualion Systems at thc Peter F. Drucker Center, School of Organizauonal and
behavioral Sciences. Imernalionally recognized; Taught courses in Germany, Belgium.
~glaud, and in inany parts ol the United States. Recognized by the United States Navy
Seals Special Warfare Group One as "best course instructor in the world". Instructed the
Seal l'eam for several years at special training carnps.
Training End user training (Win, ACAD, xBase, bar cude, MRP-SFC), 1990-1994
Prof~sinnal
Memberships
Society for Human Resource Manage£nent (SHRM) 200I - present
Computer & Automated Systems (CASA) 1980- present
Society of Manufactunng Engineers, 1979- present
American lnstimte of Aeronantics and Astronautics (AIAA). 1979 present
The Computer Society of the IEEE. 1984- 2000
l'he Association for Computing Machinery. 1993- 1998
Publications
HR lnl-o~mation Systems, HRD-319 HRIS. 2nd Ed. Computer-based textbook, CBT-CD-
ROM, 988 pp. Claremom Graduate University. Claremont, ISBN 09304-380-7-8. June 2002.
How to add ADC' lo your existitte LAN: Improve your data collection speed, Automatic ID
Nqw$, Advanstar, Vol. 13, No 6, May 1997. p 444-7
ERP in Aero,tpace and Defense: Prototyping SAP at Aerojet, Automatic [D News, Advanshar,
Vol. 14, No 1. January 1998, pp. 72-76
IT Fast-Feedback Control, Assembly TechnoloR¥ Exlx~, 1996.31 pp.
lIu' Way of Freeflv. 27 m. video and 162 pp. Ix}ok (set), 162 pp., ISBN 0-930438-04-3 1999,
RWU Publisitmg/Fullenon CA
Reaping the Benefits o1' Kit-l,ess Asse[nbly. ELECTRONICS Manufacturing Engineering,
VoL 11, No. 4, Fourth Quarter 1996
Client/Set~'er Srstenu are Here, ID-Info Mal~azme, 1995 & 1996.23 pp.
latermtl usc of gqVW technology fi~r competitive advar~tage, Doctoral seminar on the
commercial uses of the Internet, Cla~emont Graduate University, Spring 1995, 52 pp.
The Key to Shop Floor Coatrol, Autofact Conference, SME #AD89-714, Detroit, 1989.
ConmbuUng editor, Autorrlatiotl Etu:yclopedta: A to Z in Advanced, Manufacturing, 1989
Electronic Configuration Corttrnl and Computer Integrated Manufacturing, White Paper:
SME Technology Report, 1988.22 pp.
Ut~ited We Fall, LC-7784030, RWu Fublicalions, Fullerton. CA. 1978. 377 pp. e-book,
hltl~://www.crocuta.corr~uwffuwf.html, first on line E book in category, 1993.
C< h~stification & New Techtmlog¥, A Gtticfi~ for Compuler Integrated Manufacturing
lmpletnet~tatioa. 2nd Ed., SME, 1988.
Tile Arl of Fteefall. s£xth printing, second edition, revised, ISBN 0-930438-01-9. 220 pp.
1988 (Tr. German, French, Spanish cd.), Aerographics Pub., Deland, FI.
Electronic Magazine, RWu~Me~xrou~d: Itu' Pat Works' E-Zine, by Barry Bmannmt;
http://www.t-rc.n cmu.edtt/~belboz/skYdive/$kydiveinfo.htmlgRWu
Collected works of Pat Works, www.cs,fiu.edu/-esi/uwffworks.html, 1996, by Eric Johnson
Works" Word~, art. photography, and animations, www.works-words.com, 1999