HomeMy WebLinkAboutC2005-601 - 11/15/2005 - Approved ,a~IENDMENT No. 5 FOR
COI4~U'I'ERIZED 147~~E M~ILAGEMENT SY8TEM
~ FOR CON8ULTING 8ERVICE8
EMA
T~e C~ O~ Cerpu~ ~, Texa~, P.O. Box 9277, Corpu. ChriS, Texa~ 78488-9277 ~ calMd =CW·
and F_MA, Inc., 10777 We~elrne~, Suite 1100, I-Iou~3n, Texa. 77042-3482,
~ agree to l)he amendment ot' the c~.,b.<:t approved Octatx~ ~1 2001 (M2001-407)
I. 8ERVICE8 TO BE PERI=ORMED
Provide ~ City wtth woi'k ~ b'aln~g arx:l an c~)era~ computmtz~ rna~
sy.~.~ functioning aa a CltTw~le work managee~at Ixogram UlXm f~l k,,rk::.~.falion o~he ~rn. The
mana~ cor~ e~bllah ~darx~rds for b~e City'= program, and provide de~rf~en~¢~c t~alnJng
~ystem, mx:l utllty supervi~ contn3i and data acquisition (~._.ADA)
II. SCOPE OF 8ERVICF_8
The m O~ M~.___ w~ Ci~ll~t of bNe ~ent and Implemenlatk~ of a work .. ~na.~... ~.~t ixogrl.~
,ndudlng necessary hardware and software. The ~x'vicee wll be delNemd In pha~ related ~ .13edflc ~ee.
,~ n~ r.~ ~ IXOCaed w~h a particular pha.~ o~ drract, a I:aracalar mk be expedtad. If n por'don of m ptmae
~ expedll~d, the City Optlmiznlkm F~.~lnalxx and C4~muHnnt wll agree on t~e Fx~ of 1~
proc~. Upon al~m3val of ~i. Amer~dme~t No. 5 by City C~ndl, City Opt~nlz=tlon Progn.~ Coadna~r and
As~stant City Manage~.
& 8EC'rlON 1 - UUIItlM a~d Public Worlm
Thai ~ ~ (1~ ~ pro. ram k'itfodL~.d__ b~8 wor~ management program t~ t~ city's utllliM and then
m In the aub'~l'lzad ~ f~e w~l be evideflcacl b wrl~ng ~ an 8m~ndn~nt ~ lh~ ¢onf~cL
· Phase 19a: I:'~h3rmance Management
· Phase 11~: F~tra~cmal DerWent ~ Sya~m Im~
b3tl~ conlm for MI IMvlc~e ~ or expenlN ~ In pei~rmln~ lhe biek~ n~emKI ~) In
and 11~ (or o~her ~ o~ lalka ~ may be mutuMy ~ by City and ~).
2005-601
! I/1S/O~
M20~-. ~.91
~, for a lump aum to be blled mcmthly based on peemmt of the work complek~. Table 1 -
Sumrnm'y of Fees Itemlzas eac~ phaas and fas. The t~il co~t of t~e program I. $43.~i mira plut
$498,510 that has been reclYected to addltJonal ~rvice~ (a dtywkie dam accas~ nm~ar pkn as wM as
flJnctlonal armlysls and r~ent and automation enhancemer~ related to the FY 200405 MAX]MO
upgrade!
3, Summary of ~ and Fees are IIr~:l as Table I - Summary of
TM~e 1 - 8urrm~l¥ of Fast
: _'r..sa.~s_ 4._.4..~_'~.4, 8.4, 9.4, 12.4, and 13.4: 8k! ~ CompMted under ProJec~ 8380
· _ . FY 2001-02
F~ 200t-02 ~ Sen, fc~ (Da~ Ac~ ~P~m, Upgr~e
Pt',a~e 4: Water and Wastewater LJnas ~ GIS Inl~dace (~ Taa~ 4.4)
,' Phase 4a. Praceas ~ and Relnforcement
I~)
~ 6: Win, ~1~ ~, ~pls~ and mE (~
7a: ~M, ~ ~~ ~ ~~), a~ ~ (~
· (1'~ 7.1, 7.2, 7.3 only)
~ Phase 8: Storm Ware' (~ Task 8.4) .......
~' Phase 9: Ga~ (Excel~ Task 9.4)
~ _ .Ph.~_. 14: .Ak'l:,ml (Task 14.5 only)
kY' 2902-03 F~
, _ FY2OO2-O3Ad~dor~ SeMcea (FuncUoz~AnMy~ fer Upgra~)
--~ 7b: ~ Waste- ~
mme aa. Proca~ ~ and ~xcemem
i P hMe 12a. Ptocas. AnMy~a and Reinfomement (pm-ul3grade aUplX~)
Phase 12b: Fec~flM MaJn'mnance (F_xce~ TMk 12t).4)
Phase12c: Park and ~ (Except T~L~k 12.4) . _ __
~ 13: St~e~s (Except Task 13.4) .._
i Phaee 10: SC, ADA Int~ and Field Unit ~
, ~ 12a. Proce~ Ar~ and Reinforcement (sup~xt d~lng/after u~Tade)
i P ham 12d: H~ (F-xc~ ~ C, oord~nat~)
i Picas 1BI. Proce~ Arm~b and Relnforceme~
: FY2OO3-O4Add/tk)r~/..~4ce~(Ptm~e lg: ~l~t~~~
Phase 11~. Prah~mlorm/~ and 8ywtom Improvement
$187,5430
$186,000
$14,ooo
$2~X).000
$49.490
$47.5OO
$100.000
$187,500
$75,ooo
$35g,610
$75,000
$~74~t0
$425,000
$143,500
I=Y 2~-l~ Feae
Futum
Pha~e 11: BrmKI Fldd UnJt Depi~
I=ha~e 14: Ak~ (Exc~ Teak 14.5)
~ 15: Police and Fire
Pha~e 16: ~on of Field Unit Program
_ _ _Pl~e_ ..17:_HCO, Museum, L~rmy, Co~/__Ctr, MIS ~ Fleet Int.'face
18, 10
_~__.L~xo_~iOml ~ m.rme.. I ~ Irr~ (:~l:)~euon m:aecluie If all pham~ ara Imple:,,c..i :110 Augu.t of
zuu! I rm c3.11'~1t Icrjec~jm 113(' ~ of ~ 1:~380e~ la iifllC:~UK~ la ~lb~t B'
I:~ In a m, profelelOnal mann~'.
Conlultant:
Fifth Floor 10777 We~lhe~rn~-, Suite 1100
P.O. Box 9277 ~, Texa~ 77042-3482
713-858-2425 Fax:713-975-8219
Corp~ Ctu-~l, Tex~ 78489-9277
381-880-3740 Fax: 3~1-.880-3741
Vll. LOGAL PARTIGIPA'TIO~
VllL A,B~QNAI~LrrY
InformaUon, or I'~B dec,ghee.
eafety, murmx~, end use of ~.
Page 3 of 4
In complk~nce with City o~ Coq)ua Ct'~ati Ordinance No. 17112, ~ ~:meullant agraee to c~ the
D~31olum of b~tema~ form attlc~ed hereto aa F_.m'tl~ D.
City Manager 'I'Ve:
ATTEST:
~ ind T-'~ for &hln~:Jnt 6
m~(3'k~ md mllgning t~e dep~rbTten'ml ~ with a dtyv, dde ecomc~rd ~ ~ the
Cly ~ a~d ab'm'~Je~ Intx:) m:~ meb'~. ThiB I:~ d.o IndudM b'~ng m trw
TIIk 19·.2l iR~~ Dlehb(le~l Ind Dltl A~..~-~ ~cn for CrI.AJMIi
Can,ul~nt will work ~ City bu,inem
City Optimization Program CoordL-d~.__) to define mulmmentm ~ mggmgMtng Mia from
l~e Clty'l 8CADA mymim~ (Including b.[.l~,,,-tlon of rmv 8C.ad:3A mldingm Into
~ raapact t~ t~he aggregation and tmnaformM~ of raw SCADA madlng~ Conaul~n~
w$ ae~ up · repo~t~ (purmuant ~ ~ defied mulrernacrt.) on ~ ~ ~ ~
and will traln City a;.;T t~ add and mo:l~ ~ ~ ~ ~ ~ ~
support m bdanced Komcard~ and w~l configure the City'. SC. ADA m k) axport
~ SC. ADA ~mtimff,:~___ and MAXIMO c~tm, Including rr ,-Sa:,~d. "dmhboan~" o~ key
or. If fine C~ c{~ to pr~re and provide specialized mcomcEd adt~ (oulmide b~m
PNie1M32 I
City training pmtlc~oarFm and will coon~lni~ City pit. patton In ~ baJnlng. Trllri~ MI
ccxTa~ence ~ m hiff-c~ workitmp, which will be IOIIoMKI by IeVa'I! houri M kxIMduiI
(=3iching for CAty trBIrl~l. City Miff will be raepond3M for idmlnlitMtng l~e dllI
r~ (lerver, det~:m~e, and ~ clMInl'(~n~) I~ ~MI el the claM~boerd techn~y
(w~b pagea or ~p~K:MI~zed
TM 1~.3a R~lulmmen'~ f~r Daehboa~ and Dala .~.,_g ~cn for
Admlnlatrathm and Rnandal Data
Ccm~ul'mnt will work wlfl't City bu~neM ~ and technical ~ (coordlnM~ by Um
conalcleraltona Into dally management ectivitM6. Cenaultlnt wll trlk~ dlnKmm on Um ale
of It~ee room and prc)cela~ (in __,~. uncl~n ~ pmhmik3nal de~alep:,~.d, lr~ In
T~lk 19b.3). Coneultant will train Ht~nan Reiource~ ataff (uling · 'trlln ttte ~
aptx~ch) on balanced ~:oreca~ phlioeophy end pnmIm them m tm~ theee
_~l~qUel to kT~alr ir~ rna minegemerfc ConeultIflt ~dl ~ b~m HR tm~eri
19a.1 Cib/anddepartmentbeii _nc~__IOXecIrd~tolnclude clelIIiedbuIir~ie
requlmmeflli for each meb'lc.
19a.2a De. lied Bua~ee~ requlrernen~ for metrlc~ derived from SCADA and MAXIMO
1912b EvaJua'~ i~ deelgn, clevek~ ,,nd ImlName~t K~Utton b'm~ report IViiINe
IExhIMt A
FIMI 2 M~2 ]
Thl8 pi'mBa ~ ~ ~ I~ ~u~d ~~ ~ ~ ~ m~ [[[-, ~
~ ~ c~ ~L ~ ~ ~ I~ ~u~ ~~ ~T~
~Tm~~~MS~I~~MO. ~~~
m~~ ~u~a~ ~ui~.
Tm 1~b.1 TllmC Engln~lng
Co~aultant vd'Il co.?P~m 8oltwlm component~ (MAXJMO) for Tr'B~IC Engl~ In
co~junclJon w~ City Syltam Admlnilrllom. ~ltmnt wil reit the lylbNTI, train ~
(u~ng "b~l the trainer' al~rOach), and ~plxxt Implernentltk~. Cc~laltlnt ~1 augment
IlOltwam llcenlal If rmeded for an eddltlond ;)inner K:hedulei' (l:H'lmmfy Leer). ~
will m~t City ~Im~' to ratine t~e manu~l of pmclk~ to ~ldn~ t~lfl~ enginae~ng work
Tick 111~1, ~ EqUal:.,~,,nf. Kk)lNng Btx:)ck Ilae-g,_,~.e;d. ~
C. omaltm'~ vdl work wl~ vehlcJe "cawe~ cle~ ~ ~ ~ b ~
and refine polcie8 and proceduree ~or teary equlpme~ manal~ Indud~ng
e~ pooling, Ilfecyc~ ~ and availability ana~y~ aaa~ rap/cement atmbggie~
ftee~ (1) M4/MAXJMO Inmffmce or (2) MAXIMO TrBnYr~.bd~on Manager det~oymaf~
(technology del~3yment and Fled MOP and barriO) fl3r C)8-07.
IExhl)~ A
Teak 1~e.4 Planner/Scheduler T~..,hnololw Entmn~m~t
C.,onaultent wtU cue~mlze tim MS Project / MAXIMO k,~ to aup~
fltannerflK:t~tAem and will tngn u~er~ on tt~ al~ of~/too~ to work ~tledullng.
~m training modulei: rolling ItOC~ p~en; MS Project vtewI of wa~k IcheduleI
Theie pim~me and taIks worn funded under t~e odglnal contract o~ IXaVkXm IrTmndmentI II
illlfXXIt~d.
~ 1. ~rIm Inlti~lon (ALL PHASE I TAaK8 ~ OOIPbcic~ IJNDI~ PROJE~r
Th.. phase ~ the Irnple:,~-~i "n tn-rna, Intr~ucae gene~ ~q3rk management
procma, and m~ta C. ity e'mnderds It eloo Irm'/le tmrdware and oof'~vam ~ ouppo~t t~e tL'~ l~v
Tut 1.2 Dltllild Glilndl' ~ Actlvll~l
TII~ ~~
~lm/. ~/I~lgu~~um ~~k'-I ~
· ~~~~n ~
.
· ~~ ~h~y
· ~~ ~ ~n ~
· R~~~~~~
IExlli~ A
PII~ 4 d32 I
T.,mk 1.4 Prmpa~ Olv,-klp,,~l,4 II1(I Trlilllng
Consultant .111 pun::ha~e the m'mcemmmry ted'melogy end will work w~ the C~/B
Admlnfldrm(~ and mupporUng MIS paine( to Install cla~beme and mrl:l ~ me~
c~~ ~ de{1~ .nd mchecmu~ mny rmeded PC: upg~ City MI~ ~
~ 2. O.N. ~ (ALL W 2 T.a~J~ WERE COMPI:~= m ~ UIi)~ PROJECT 131~
Thru p,m, Intro~uc, the work mmmgeme.t pr~ -re .,.-~rmk~ to the O.N. 8a~
T~k 2.1 ~l~ Unit Teem Aillnment
~. ~T~II~ ~unR~~~~
~ ~T~I~a ~ ~mu~~ am ~ u~~
~~ un~l~ I~ ~~~.
Tmmk 2.2 Data Co~leotlon
The City Program Coordinab:x argl D~pu, b.<dY.81 Project ~ ell ~.~TII~ a Dala
ColmcUon Teem of rep,~.mm:,i Uvme from t~e bu~Ineee t~lt ~ mm wll be ,~.mpg~:" r_
~' ~ dina collec~on efforL w'nlch ~l ~ coordinated by ttm Depe,'tmen~ Pn~
Coon:l~- in i:x~:)v~ling mdd~l coechin0 m~l d~ collecli(~ mUlC~ ~ Clby
Bum~,,,~ Unit Te~m w~l g~G, er am Iocmflon, ~maet ~nd pmb~m ~ m~l Conmultmnt m~l
IElhmllt A
Tee~ ~.3 Pm~lcee Modeling
,~.,n ~ l'enl~ planner/schemers
Tik~4 ~
Co~ltant w[I ~
e~ C~ Human
· ~ i~
i~o~~.
Ti~ 2.6 8oetwam Conltgm'mion
The City Program Coordlnakor end [~ Project Lemder wgl aaeeml:~ n
~ I:dmnnedm::hedulem tx:) crem~ mndmrcl Job I:dm'm and pmgrnn'a'nod
City Progrm'n Coordlnmk:x' k't providing ~:tdlUorml comchin9 end ~ plan
m. Jpport. The tx.mi _n,~__ unit temJ'fl wtll develo~ eJl amf'ety pierre, Job pimrm, eld ~
Co~ullm~t will enhar'K~ ~ m::reerm end re, porte m~ f~ tx:) m,q:qtxx't Cl'y
s',-x~erda ~n~ ~e bus~ne~ unit'*, ~ per~ ~ ~ work
'The City Sy~em Admlnietr~zx' will ~ client eottw~"e. Cormult~nt wII ~ the 8y~ern
Adrnlnlstr~tor In Idendfytng bu~lne~e unit um ~ eet~n~ up eccounl~ f(x' I~
Tik 2.6 Teetlng mid Training
Co~multant will provide a template Manual of P~ for the bu#'me~ mit am:l wUI
coach ttm City Program Coc~ll~ator and Deparb'nerdaJ Project ~ In cu~u~%~l the
manual for the buairmaa unlL The Clty Program C. oorc~'m~ and Del:~ b,~lb~l Pn:)Ject
Leader win compkeee t~e rnmnuml ~ rmv(mw It wtb~ Co~mul'mnt
· ~llnnt, UNo ~ Progm ~k'~b:x-, Dap-b,~e.~l, ml Pn:)Ject I.(amcler, mhd
Leader in carnple~g a detded schedule for formal b'dnlng and a ~ ltd ~
for 'going five' w~ fie new precl~ee end kx~e.
· Cormultmnt will conduct form/ c~agaee ~ buaineea unit pemonrml to pneaeflt
the new tcx~ end practlcem.
TM 2.7 h,,IMe.,, -.d~km md CoechMg
Con~nt w~l ~ the ¢~y ~ Ad,,~ ~.b(e~- k~ .eWng up me pnxluc~)n c/mM~
cite.
Conlult~lt wti c~ech pMnne~/~chedule~s, workem, and mnlgem Iff ttm new room llx:l
~ end wtll 11~4t the City Program Coordlnmor ~ D~. b.G.,i ' Project Lelder
in provld.lg addlbonaJ coaching and ~
Teak 3.1 Bu~lnM~ IMIt Team AJgnmtnt
Co~ut'mnt will work with ~ City Program c'___-,'~-~d_ Inal~r mxJ D~I~' b.c. daJ Project lead k)
ide~fy the bu~rm unlt'~ pMnem'/Khedulem. Co~ultm'ff wffi conduct · m with
Mm~larda. 'The Te~'n will agree o~ b~mlne~ unlt-epectflc ~ meMume and
goelL The Team will develop a ~ for cemmunlcaflofl w~ ail ~ unit ~.
C~wu~mnt will _doc~_Jme~t ttm communlcaUon m ~ and ~_lF~n~" Iltlel ind wtl
refine t~e ck~llkKI achedule for bua~mm unit Implemer~tlon. Repr !~ ~ from
TM 3.2 Detl
The City Frot~ram Coordlnatc~ and Dep~ Project I_~ wll amerni~a · Dda
Coordl~.b~' in prov~llng additional coacl~ing and data colectlon m~3orL The City
I~m~e~s U~ Team w~l gat~er al location, a~ and ~ data, and C. on~uFm~t wll
review dina and ~ it Into tt~e dev&k3p:.cnt end tmlnlng da .... al.
Tm 3.3 Pmc~Jceo Moddng
The C_Jty Program Coordln~l~r ~ Dat~rtme~l~l ProJe~ ~ wll ~ · IBam c~
~l:.',~lu:dfth~ pMnm~lchedulem ~ worke~ to rM1na the ~ unFi
worldn'mtnt~ce ~ Conlul(~rvt will cor~uct 8 series of ~l"k~i~pl 'dvflfl ~
pm'lorm~l within ~e bu~e~ unit. ArmOrer oub~'~ne m~y be .~.~1~ ~:~:~ t~
orga~ml mg rules or ~a'uctuma to baiter mq:~xxt the new w<~k pmcac~;
structure Rel~aeenta'dve~ fi'om ob~r ~ uni'm will be Invltad W emerita the
workshep.
Teak 3.4 ~du- IrrveM~y
Cormultm'ff will w~k with t~e City Program Coordln~e3r, Depmtme~.i Project Leader,
taxi City Human Reaource~ pemoermi ~ ~seemble · pmllmtnm7 Ikt of akila and
~ requlmd t~ pedorm v~rk wfl~ln t~o bLmlneM unlL C. oMulMnt wll CorKluc~ ·
m with business unit rep,~.w~:~Uves to mane t~la II,t, and ~wtl pral~m
a aldll- Inventory form to be ccm"iplaa~ by I:~m~a~ unit a~pioyea~ "l"h~ mtiim
mform~bn '.,11 be usecl In ~/~am codlgumUon -nd a/o 13 ktanUfy longer ~(m tmi~'~
inulin. The City Progrmm Coordlnm~or mhd Dip~ b.~.,; ' Pro~lc~ ~ wil
Human Remmzcea pe~monnel b3 provide ~ llt of ~ for k~:~.lJo,~l~n In tt~ ongoing
c~mm~lfk:=aflon and corem study. Rel:X'meefflaflvem fn3m olt~r b~ unlea wil be
Invt'mcl to om the workaho~
T~k 3~ ~t~lm Conl~umUon
The City Program ~ln~ a~ ~~ ~ ~ ~1 ~ m m ~
~. TM~un~m~l~M~~~ ~~
~m~ ~ ~n~un~ ~ up~~~
TImk 3.7 Im~lpk;.,~m:Amtk~ Ind Coechlng
~nt w~ll as~st the C~ Sy~sm A~m~'~sm~' m ~r,g up b~e mx~cUon ~
da~.
prKflcea and witl mmmit the City Program Coordklator and Da;. b, ~, ~.1 Project I. eIde~
~n I:~Ovid~ng mddiflonal c~ac~ing ind iupf~ort
FMN4. Wl~rDMblbul~nlndW ' -M rCol~ (ALLTAIKIWEIIE~mi=u
UI'4)ER PROJECT m310, FY 2002-03)
Thru m m ~e work manager~nt ~ and tec~nc~gy b3 the W~ar ~
D~v~om ind VVal(mw~m C, o41ec~on Divi~on.
IExhlMt A
T~mk 4.1 ~ Unit T~n Aignment
work.~ w~ nil ~nner/achedulml nnd c3~ tn[k~
management co~ and a'mnd~rda. The Ta~rn w~l
pedorrnance rn~aaurea and goall The Teom will develop n plan for~
al bu~ine~a unit personnel. Co~mul~nt will _do~__,ment the comrnunica~ action ~ arid
reepofle~ltlea md will r~ne tf'm dednilec[ echedule for I:xmJne~e mit kT~p%:m~.~Uon.
FTeq:)reaentmtJve~ fTom (:dher Ix~n. eaa un~ wtll be I~ b3 ~ UIO workmlxq~
Ti~ 4.2 ~ Col~,A:ion
C,(:x~ulba'~ wlil work ~ b"m City Syatem Admk'flad:rnk3r
Ik'tk the GIS ~ rng.p end ~ clia~'ll:x~ofl and co4iec~on ~r~ from U'~ ~ with
coordlmal~3o.
The City Program Coordb~at~r and Dep~rbrmnteJ Project ~ ~m aether p~w. d~,
a.d Co~J~a~ ~1 ~ rne dm ~ k=d ~t am the dev~o~,.~ md tma,~g
Tamk 4.3 PracUca~ Mod~lng
The City Program Coo~rml~ nnd ~ Pr~act Leadm' ~H nuambla n M[nm ~
of the ~ wtll be a prellmh'my ~ of d I:ku,a, ,,,cd m~l muUTm remctive ~
atruc~Jm Repremefltab%'ml ltorn oemr bu~lneea un)tm w~l be Invf~ to o~.eom the
Tek 4.4 8idlln Iflvtmto~ (THIS TAgK WA8 CO~IPI.= ~ r_u ~ PROJECT
cerbT~Jon~ required to perfon~ work wttNn ~e bu~ne~ unit Con~rcnnt wi conduct ·
fdormnUon w~ll be Lm~cl i~ nyutnm con~uruUon mM n~o to identify iortl~' tnrm trn[rdng
Human Re~our~ peemonn~ Ix) IXOVide a IJ~ of akJls E)r ino. Mpo~on In the a~gcWng
IExl~ A
TaM[ 4.e Teeing and Tmlniag
C. or, eultant will provfda a t~mpla'm Manual of ~ foe' the I:mekmea ~ and
caac~ the C~, Program Ccommtar arm Dae,,b,,c.,; ' ~ Leadm ~n cumamizlng the
manuel for the buak'mee unit. The City Program ~k',at:~ and I~b~cal ' Project
~ will ctm~pleb~ b~ manual and review it with C.m~murmnt Com'm.aqm~ b~ City
Program Coorfllnmtor. Depm'trner~l ~ ~, and ~ AdmlriatraiDr wll m
Teak 4.7 Impk;,,~m.d~MYa,n amJ C~hlne
~m~ ~1 ~ m c~ sm ~rn~ In ceiling up the I~xlm m
cWm. C.~ramt will m mnner/mhedulem, ,--,i tmk~ work~ mhd rn~ mn
b~ new ~ and ~ and will eaalat b~ City Program Cooffl[m'mb)r mxJ
Depm'trrmm~l Project Leedm in providing additk:)naJ coachbg and muppo~.
Ptmme 4 Mia
C~ltm~t will co--It w~th th~ City Program Coon~n~mr and Depmlnmffmi Project Leadem ~
identify any mmm ~ ~1 training e*'.:l ming or pr~ malymia mxl mllnmnmff.
ff r~ much needm exJ~L tflie ~ wil be mkJpped
Teak 4a.1 Detde~m ~ ~ mmm:m R-kd~.~ m:,~m.~t PIm~
m and for providln~ mmcldllk)nM trlJnln~ mn" com~lng
AdclRlonal hl~ end software m will milo be
Teak 4~2 Pm~ea~ Anlly~i~ and RMnfomem~t
C~l~)~m p~nl Corl~uJal~m .~11 m~ provide additional hardware lind ~ ff irleeded.
Ph~ 4a ll~lea~t~
Checklist of Complel~ Relnfomeme~t Acthrlt~ (Enurrmm'mtad In Teak 4a.1)
TII~ p(18~) will p~ ~m~l ~m ~ t~ ~upp~ u~=orn~g ~
IEzhi~ A
Tm ~.1 Inltnll mkltioflll ~
IIId b,[4)]~ l~l.li-~O.'l ~ U~O.)
Tnnk ~2 D~n C,.ll~tlon
detabeaM, ff pomi:~, ~e City S'y~mm Aclrrdnl.~mtor w~l ixovtde · dJgbl tie oJ' work
TekU 8kl~ Irre~m7 for UUIt~ BI&~
~ required to pe~[o~n vmrk wfl~ln t~e b~J~r~m unit. ConmJIIit wi cx)nduc~ ·
worklhop w~h bulkxlu unit [up,.II;,LIMII to rM'[rm thi IIilL Incl Ccm~ull~It wll ~
a M<Jh Inven'~ry form to be compleMd by I:.Jmne# unl~ ;,,4:)~y-~ 'The
r~lutrerrmnti The City Program Coordinator and Depmtrnental Project Leader
Human Reeource~ peraonnel to Ixovtde a list of .kilts for Inco~0omUon In the ongo~g
ci~etlt~alJon and compensation study. Repreaentaflvee from Oltlet 10uMnM~ unb wll be
invtt~ to m the mhop.
Trak ~4 Sol~m ConflgurMJon
D~- b,~ft~ Project Leedem to dele reqtkenm~ for b~e Paaplal_lt end HTE
ir~. Conaubnt villi ob~Jn ~ dewk3p, ir~ll, ~r~d ta~t t~ ~ ~
aziZA
pene tt M ]
The C~ Progrlm Coordlna'=x and D~p: b,,cni ' Project I.e~der viii
~ p4mne4'/tcJ~dum from U;i[y BIIIng lo c:rmlln ~
de~ ~uprxxt. The buslnem unit team ~ dev~ ali .d~y
Comurmnt will e~hlnoe mr-~lerd m lnd mporl~ Imm ~ ~ul~t ~
Cormultant will m~t t~e System Aclmlflla~l~r in Ide,,~:~flng ~ unl m ~1
lel~lng up ~:(=~m for t~e prodm ertvtronrnei~t.
Tick e.~ T#~ng ~nd Trilling
Conlult~nt ~vlll I~ · temp~ MllnUll of ~ l~ the bu~nel~ u~ll lnd wll
colch the City Progrlm C~lnltor i:'x31 D~r- bl~.;~i ' Pro]act ~
Pn3Ject L~lder will cornl~e'm me mlnuaJ ,md review ~ wire Cor~:~lr~ Conlulmnt
~ I~e City r~ Coordinator In modifying t~e Wltm ~ VV~L,,~._: -
City Progm Coo~l~atm. I~pe.b::=;,i ' Project I_e&c~, lncl SyllX~n Al:lmlnlltm~
(Zy P~ Coo~dlflllX~ 8nd Da;_ bl~,C.,I]ll ProJ~ ~ ~ cOfrlp~lrl~ ·
achedule for form-~ training lnd m ~ lnd dire tor 'going Ihm"
Conl~l'mn~ will ~ b~e City Syl~e~n ,~lmln~tmt=r in ~ up ~ pnxlucUon ~
dl~. ConlUttlnt '~ll COlCh I~nnim~:~mdulem, ~1 ~ workerl, lnd ~ In
[:)ei~rb~ental Project Laldem in providing eddll~onai co~Ing Ind [
· Sy~em-gena'at~ Wea~dy Work Reque.t, Work
R~ ~ a~ ~1~ BII~i ~ ~ ~ u~
n~ buNn~ ~
b 7L CQil (Cll~ II-q ~C.% Office), Ihl~ilillrlt b Fi.~l,',:__llXl Flll ~ (ALL
W 7A TASKB ~ COIIPLE'r'~ UNIX~ ~ a3~0, FY
Thb, phase ~ the program tc) cnllces that Kpport lhe Water and W,d~,, ': u'~tte~ C, QM
(City Manager's Office) for caJl tmcHng, tile reltlUmnt ~ ~ of I-~ ~1 ~
hydrant ~ gr~Jp wtth~ the Fire Department
to deve~ a Manual ~ Pmc~tcm f~' CQ~ (City M~nlg~l Ofl~) blllld on b~ ~
t~e team to Id~,~'y a. pec~l repo~tlng rmeda arc w~H corlflgum m ~nd ~ ~
TM ?t..2 HelJbl Dlparbltlflt Rlltaurlnt h~ll)ldle~! Ii,, p~ .,~.1~11 Kg]l
to dev(Ik:~ · Mm~'~tm4 of P~ re'id etm~Mf~l ~ c~ Job p~ mhd
ttm C~ Program Coordln~x~ wtll provide one-on-otto tr~nlng for rogtm~mnt Inapoctk)n
TM ?1.3 FITI Dip- b.l;d, Hydrlflt kW k,,Fk.,J.11
Ce~itnnt wtH work wflfl b'~ City Progrlrn Coordlrllt][:H' end DepP' b,~c.(llJ Project LJllder
Ptume 7m
reau~ of ullng U~e new I:)ractk:e~ and technology
(for I-lemlm [:~rt~nt), chewing reaub of u~ng the f'~ practk:em ~
· 5~mTkgane~a'~a Hydrant M~Jni~'mnca Work Beddog ~ Actu~ C(~t Repo(m
{for Fire Deperlznent), show'mg results of u~ng the new ~ Ind L..~Y)31c~y
Phnn~ 7b. ~ W~ntn - Collection (AL.I. ~ TB TA~K~ W~:RE COMPL[:~r_u UNDER
PROJECT ~, FY 2003-04)
and SITaet [:)epm'tn'~mt. This ~ wtl pn)ceed In ccmJLmctlon wflh Pl"m~e 13 -
Tamk 7b.1 ~ Unit TMm Algnment for 8olld Weal - ~ok,.4]o,
to id~,t~;'~ ttm btm~neu unlt'm plmnner/~dmdukn end c~l lmke,~ Comubnt ~dl conduct
e ~ wflh an ptnn~ nnd cml t~Vdnl to k,bk~.ldc~ the work nnd mum
rrmrmgeme~ co~:m,ptn and istzh'x3[m'dt The Tem'n wll ngree o~ I:Mm4r]e~ tmlt~
I:m'formance mee~Jram and I~:~J~. The Team adll develo~ ·
al btmdnee~ unit pemennei. Con~llant wll docame~ the cemmunlcaUon nc~on pMn
Rep,,a a:dath'e, from oUmr bu~Na unltn will be ~ k3 oMerve the wo~nh~.
The City I:)rogmm Cc~clln~ ~cl ~ ProJ~ LMMr w~ g~w ~
c~evek)pment and tr~nh~ c~mba~a.
Ezhlbl A
P. 13M I
The City Pmgrm'n Coordkmtae ami Del~ b,,~;d ' Project Leader ~11
re~__e:,i E~ Idanner/m:~mdulem, call lakem, and m:~kem to n~ne the ~ unl~
alaeerw the ~m:>rkmhop
Co~m.~tant w#i work with the City Program Coordlna~r, Del:mtmer~ Pm,Jeer I. emder,
and City Human Rem:~urces perm~nrmel to tameable m pmlmlrmry lilt of eRBa and
certlflcaflor~ required to perform ~ w~in ~e buatneea unit. ~1t~ ~11 conduct a
mho~ ~ Ix~ _ne~__ unit mpmae~mtiv~ to r~lne th~ lt~t, and Ca~lull~ml~ v~l pmpln~
a ~ inventc~ form t~ be compleem:l by bua~em unB'
m'mure M'mt an inverflx:~'y la caml:~l for each mngloyee. Coneul]nt ~MI coordln~lm w~
Human Reeourcea I:~lonnel to provide · fiat of NclIm far k~e,~l.~-~n In the ongoing
~ and compematioe wtudy. Rop,,_aantmttvew fram oltm,' bum~ee~ ~b ~ be
Tm~k 7'0.6 Software C.4ntlg~ - ~
The City Progr~"n Coo~n~m:~r and Dep~tme~al Project Leader wgl ml:~ · m of
~ planner/m~'mdul~l ta mia mndard Job plato and pmgranl~d
mupporL The burners untt ~ wi! dev~op ail ~ plma, ._k~_ plane, end pm'~efftv~
at~x:larde ~nd the buNnee~ unit'm ~mciflc performance ~ and ~ proced~.
The City Sym~m Adrnlnlatra'eor will load ciie~t moft~mm. Conmultant ~11 mm~t Itm 8yatm'n
AdmlnMtr~a3r in h:ientifylng bu~ine~ unit umem and m~flng up mccourda for t~ pmduc~
~ 7'b M~
· Sys~m-ge~en,~ Wo~ Baddog an~ Actu~ Co.~ Reporm for b~e So~I Wi~
Depe,b~.mt C~lectlon operation, nhovang maul'm of u~ng tim new practice, and
tecflnology
Tek 8.1 Btmineea Unit Team AR~nment
~ltmlt will work w~h Ule City Program Coordlnatm' and ~ Project Leed !~
identify Itm bua/neea un~' i:~anner/K~mdukgm ~ ~.a t~ker~ C~n~ul'mnt w~l cmxluct ·
workm4Y~ with ~1 p4anne~/Khedule~ and call ~kerm to Introduce the w~k and arum
perlormance ~ and go.l.. Tl'm Teem w~ clevelep m ptan for c~mmuW wflh
Reprmmntaflve~ from olher bu~nMa unl'm ',Mil be Invfted ~ otmarve the worlmhop.
C~rmulmnt will work wlbh the City System Admlnlatml~r end oUmr City MI8 per~mm~ to
link Itm stm'mwatm' infra~m~c~re from tyro GIS wlbh ltm ~ ,,, '~I~::,~,L ~M~rn ..~cl to
Coordinator anci DeMrtmental Project Lead will gather a~ kx:aflon, end probMm dei~
~ Cormult~nt will rm~ew the ~ ~nd ~ It In'~ IJ~ d~,ak:p:,~d, mid bMnklG
of Ute workahof~ will be · pmllmlnmr~ Mt of el i:x'ogrlrri'ned amd routine raicth~ wo('k
c~ganlzatl~'~l reporting ruWa or .trix:turin to hater ~ppo~t ttm new work p~
slTuc~Jm RepmMntatJve. from other buMne.~ u~ will be InvlhM to obeer~ ~
TIk 9.4 8k:l~ Im~t:r~j (THI~ TA~K WA~ COMPLE'r-r_D UNDER PROJECT
63~0, FY
Co~ult~t wilt work w~ b~ City Program Coor~n~', ~ ProJoct I.~,
and City Human Re~:xJrce~ ~ to aMmTIble · preifrrdrliry lilt o~ ~ and
c~m'flflc~lon~ rm:luir~d to perform work within b"m I:m~n_-e~_ _ unl'c C.,~muIla~'t d ctwtduct i
IEzh~t A
~:lulremm'~ The City Program Coon:lictor and DepartmenM] Project leader ,ell
er, sum b"~ an Inv~'flory is t:=3mpletad for eac~ eml:~fee. Cormulta nt will c~3~lk'm~ with
Human Restmrcee pem~nel to ~ 8 I~ ol' ~ for bi:~F~aUon In the ongoi'lg
~vttacl to o,",-efl~ ~e workahop
~ City ProgrIm Coordinator
c~ ~ ~f~ In
~ up mum ~ ~m
Tm 8.6 Tilting arid Truing
Co~m~J~tBnt v~41 provide a te~npMte Ma~ual of ~ for b"m ~ unit ~ wll
man~ for the ~ unit. The Cry Pr~rm Coortllnmr ~d ~p- b,,(.~al Project
Program Coo~nat~' and C)e~'tmental Project Leader In coml:~l~ng ·/lid m
Cormultnnt Mll conduct formal ctaieee ~ buak~ae unit per.onne~ t~ ~ the ne~
tcx~ and practk:e$.
Teak 8.1 k,,l~e.,~t.~lk~n end Coachi~
Consultant will esot b~e City Sy~x~n Ad~nim~z~r In aettlng up tim pmdt_,,:'Jfl:~ dallbaae
Oepartmen'ml Pro,ct LeIder In providing addilional coIchlng ind m~ort.
Plull 8 Mm
Der: b,~,[, ~owtng mum of u#~g Itm new pm Ik'ld
Plan la. Pm~,n Anltpll nxl n- kdt, tl..~ ]~ of [qll~ Pracllan (ALL PttAIE II TAIKI
WEnE COMPt. ETED LINI)E~ PROJECT 1310, FY 20O3-04)
Additional hafdwam and ~tware needs will allo be Ident~ed If no m neecll ex~ thl~ m
Talk 8a.1 D,tll.d PYOaIll AI~ lift Rll.d~t I;[~,.d. PIll]
tandem ~ eetnb41~h a delnl~ed ptnn nnd ~:~,duie for n~nlyz:lng mxJ r[dln[ng 8pectflc
IExhl~ A
Phllkl 8l Idlllel~
ChecHtlt of CompM(zJd Relnforcerneflt ~ (EnLJnNNlted In TII~ 8a.1)
Pt.me B. ~ (ALL PHABE g TA~K~ WER~ COMPLE'I--~ UNDER PROJECT ~ FY 2~e2-
0~)
T.ek g.1 Bu~nmm Unit Tempt AJi~nment
to Ide/fdfy Um ~ unltB' I:]Mn~ulerl and cai taker& COM, ulIIflt ~ conduct
a workah~ wi~ all i:)tan~ulem and call tlkerl to ~,~b,.Mc_,ce ltm work and ImM
rnel'mgement concel:~ ark:l ~(andlrdl. 'T'he Team wil agree on 10uMleie Izk't-lped~
d bL~neia unit pM'monnel. Comubnt will document l~e ~ Icdon pin I'K!
Tek 9.3 Pmctlolm ModMIn~
The City Program Coc)rcir~tor and Depwtmenml Project I.Mder wit amemble · ~am of
t~m t~ capture curtain procedurm f~ w~rt~ainfm~ acttvttkm a~l rmmglw these
Cormultant mil con~JIt w~ buaJne~ unit leadem~lp to finalize U~ rMNted Oq~r--& ~,~-'
~I]"L,N:~Um Re/xeeenhWY~ from other bu~k'~el un~ ~dlt be ~ m ot3merv~ b'le
IE~dIIM[ A
PNie 17 M I
Teak 0.6 Sogtwam Conllguratk)n
The City Program Coordinator and Dap_ib,,r,..~ml Project Leade~ will mearnflle · ~em of
makYmnance ruk~, and C,~multant ,.,m revk~w me r. ou~ and mon~or progre.~
Cooaultant wll ·amir the Syetern ,N~mlnletretor In IdenUfying ~ unit u~era and
catting up accc,~rdm for the producUon envirorx'ne~. ~ wffi obladn addlUo~al
eoftware -,- needed, and the City Syetem .N:tmlniotmtor v~l Iold clent ioffwam.
Ta~k 0.~ TaMing and Training
Co~auitant will provfde a temple ManL~l of Pmctlcae for the bualrle~e unit end w~
Leoder ~dll comp/~e the manual mx:l review It w4th C, mmuNm~ Corm.dtmnt, Ule City
Program C(x:~lnator and ~ Project Leader In c~rnpleiJng · detlkd ichedule
for format traink~ and · plan ami date for"going live" ~ ~ new practkx~ ~ ~
Corm.dtm'tt will conduct formal ctmmee ~ I:~ainee~ urdt ~ to 13~eent the new
tools and rx-actlce~.
Teak 0.7 h,.I II;,~.;dllk)ll Ind Co~,hkt0
~ w~l asset the C~y Syetem Adrnk~ietmtor k~ eee~ng up the ~x~cm~ d//~m
De~eftm~l Project Leaa(:ier In providing aclclflonaJ coachk~g and goppott.
Pha~e 0 bric
Phme 10. 8CADA Int~rattoa and Field Ualt Plot (ALL PHAaE t0 TA81~
8GHEDULED TO BE COl~fld= i ,-,, UNDER PROJECT I~0, FY ~
T~k 10.1 SCa. DA Inlzrflcl
Consultant wilt bum a ink between t~ Clty'e SC, ADA dam mpodz~ and the week
m/Ymflance. Comultmnt will te~t thio link and wig provide coa(~ng to City
CRy Syatem Admlntetmlor end SC_.~DA ~l:~,'t pereonnet to eeaablioh pmceduree for
E:dll~ A
Pag. ~e o~ I
T~ 10.2 Field Unit Pilot
Cormult~t will work w~ the C~ Pragrmn Coordbmlx~' .nd vmlo~ Dal: b,,r..(m] ~
Leiderl to Iclent~y clndidltel for trw fle~d unit ptloL Concurrent ~1 obiln · In~ll
number of field unrra and MI canduct a workNx~ ~ p#ot uaerl to mtabilh ttle new
Program Coordinator will make rely neceelMy rrK]dtflalt~(~ to ttle ~ MInLIM, o~
(::on'~unk:atk:m ~ to ule in the plkX GoneuRint wll condui~ forrrl tinkling ~r t~m
Progrmn Coorcflnmor in providing eddRlorm~ coeohlng and eupl:xxt af the IMIM uee~.
~ Will C~UC~ B p~ i~m w~hc~ w~ II ~kl~t ~ Irld ~n~ ~ ~D
c~ermlne wtmt. (.Mi~lUonl may be needed prior to broed ~ unit dep~,,~-iL
~ 10 Mlleeb:mee
addrmied al pert af the broed reid unit deg4oyment
Phlli 12a. Proeeel A/mly~l ind Rlkdfa~l,,~l:~ M New PTl~iCel (W 12l TjI~K~
W~I~ (~:)MPLs:: r.OUNDER PROJEGT ~, FY
Can~ulmnt will co~eult w~ t~e City Program Coordlrmtor md DegertTnen~ Project
AddltionM han~wam and mMtwam neecl~ wil ilo be Identified. If no mx:h neec~ exlt, thl phase
TM 121.1 DMaJled ~ Asmly~b end Relnfom4nm~ Plan
Cormutt~nt will wosk with l~e CRy Program ~ end Oepr b,~eflul Project
Leldera to el~lMitl a del~Jecl IMlln and schedule for /na~ng ~ i'M1rl~ ~
p(aceeeea and for providing addltkxml bllning and coaching m agedflc employeeL
~ of C~xnpMl]~ Rei,~a~c.,~nt Acflvtflel (Enumerllad In Talk 121.1)
PhlN 12b. FadWee II~' ,I-.~ ,)ce (ALL PHA~E 12b TA~K8 WERE COMPLETED UNDER
Pm3JEc'r 83a0, FY 2003-0*)
Tt~ pha~e e~mda ttm program to t~e Fac~ _~,, Malnt~nBnce Depertmem.
T~k 12b.1 Bu~nMm Unit Teem AJ~nment
C__~n.u~mnt win ~ ~ ~ C~ ~mm ~ i~ ~ b,~d ' ~
~ ~ ~ e~ ~nM~. ~ T~ ~ ~ ~ ~ un~
~mun~ ~ all ~ ~ ~.
JExM~A
Teak 12b.2 D~ta Collection
~ Tem'~m of ~up,~_lanlatlv~a from t~e buaine~a unl'm. "l'hee~ teame wII be
Project Leedem. Coneultm'~t. and the City Program Caordlnelzx d ccmch al mm
memb~m, 'The C~ Bu~rmee Unit Te~rrm will g~dmr all lac~b~n, ~ ~ prat~iem ~
andCormul'mntwJUn~,tleWdlllaandk)m::llth'ffothedeV~mldt~lnklg'": I- --
Talk 12~.3 ~ ~
The City Progrm'n Coordi~ix:x' and Dapm'tmmd~i Project Lamdem wlfl ~bie tefr~ of
rel;X~.le:l~-Uv~ p4ann<x'/ic~k.~duiore, cll tlkefl, Ind ~ h:) r~ I~ bt~/~flell ~
woltdmalntm'mnce ~. Cormuttmnt will cc~luct · eerkm of work ~opa w~th th(me
viaton. Arna~gttmouf,'~"~ne=oft~evmrkahogewilbeapmllmlnmTl~afallp, ur~. ,.,, ~
work peactioee; ~llant wtll co,suit wflh I:)u~lneee unit leademhlp lo 11rmllze the re, tied
T-,-k 12b.6 8oltwam ~mlio~
The City Progra'~ Ca:rdlnetar -nd Da~(mental Pro~ci Lsadaa wll a~ernl~e kana of
,up,~e:~tlve ptanner/schedulem ~ ~ .'mndmd Job pi.m ~xl ~mad
maln'm~ax:e rulee, and Co~eultant will review the reeurm end rnoed~ progreee.
The City Sya~mT1 Admlni~retor will load ctlent m:4tware. ~ wll ~ the 8y~amn
Admlnlatrator In Ide~fying buelnees unit uee~ and eetting up ~..~,unta for the IXaductk~
emYa'onmes'R
Teak t2b.6 Tea(lng and Training
Ccx~ultant w~l prodde a tempk~ Manual o( PmcUcea for the ~ ~ and wit
coach the City Program Coon~lnator and Def:mrbzmr~l ~ t.eedma In ctmtomizing
the rnanuai for Ute buairle~ unl'm. The Ci{'y Program Coordln/:or and De~rlnmnlml
#11 uae ttm Manuat~ of Practices to te~t the ao~wam conflgumtio~. Cormullant wi aa~iat
· e Cl~ Program Coo~llna~x and Depn~M~ Pmje~ Laadam I~ c~,¢k4h; detnled
nchedulea fo~ formal training and pinna nnd datne for 'going lye' w~ ltm new prlcltce~
and tooh In ~ac~ buak~ua unit Cohabitant ~III comluct ~ ctaanen wflh bt~nenn ~it
Teak 12b.? Imp~mefllnt~n and Ceaehln~
Co~ltnnt ~ill aa~lat t~e City System Admintilrntor In ,~flg up t~e pmduc~ ~
emcon mmYt Cona~ltnnt will kind end In~ the pmcluc~on dntnb~ae prior to the 'go lye'
new toc~ nnd pr~lJcel and wtll nletst ~e City Program Coordlnlt::)r and DeI:~ b,~.d '
Prc~ct Leader In providing addlflor~l coaching a~d nupporL
Ph,~. 12c. F~rk ~ld R--:, ,,finn (AJ.J. Pt'IA~E 12= TASK8 WERE CO~lPt.c.r.u ~
PROJECT ~. FY 20~3-04)
This pi'~me ex. nd, the program to lye Park ~ Recrml~ D~-I:~' b~d.
Ta~k 121=.1 ~ Unit Team
communication wffl'l alt buNneee unit pmaonnel.
T~ek 12c.2 D.~ Collection
r._.,c~lec.~tc~ Teams of .~f.,~..mnt~Ll~m. from t~e Ix~mineu unltt Them tn~m w[I be
Project Lenders. Conaultnnt and the C~ Pmg~ Coordlnabx w~ coach ~
membem. The City Buaine~ Unit Temn~ will gather mil locntt~, enact, and ~ cllin,
Corm~tmNt will nlno fink additional GIS Infmatructum to the work .,-~t~-:~d-~ ~
T.~k 12r..3 Prnd]c~ 14ode~ng
[ul~ n~d~ve ptnnnm/nc~dulem, tail tnke~ and workem to m~e ttm baatm,n unllf
and routine n~ctive work performed wtt~ln ~e b~.~lneea unl'm. ~ outcome may be
~ I:~lctlcee; Co~lultant ,~III c~n~lt w~ Ixlalneaa unit leedm'~lp to flnalze l~e mltnecl
Tm~k 12c.4 81dlle Irrve~ory ~1~ TA~K WA~ COMPtJ= i ,-,, UNDEr, PROJECT
~aO, FY 2001-02)
Cotmultant wll work w~ the City Program Coordlrmt~, D8p~ b,~.,; ' Project L.e~dem,
and C~ Hurna~ Resource· peraonnel to aNemble prailmk'mry la~ o1' ~ and
ca~b1~=al~:ml required to perform w3rk w~thln ff~ bu~lnea~ unl~. C4~lulllnt wll cQnduct
a ~ wttfl bualneaa unit ,ur~le ~:ativel to refine fllll lilt, and ~ ~!1
raqulrarrm~m. The City Program C.,~I~a~' and Dap~ b,~..,; ' Project ~
Human Raeourcee ~_n~3~nel to ~,-~:.~ie · II~t of ak~a for Inc~,a~-~. In the ongoing
~ - '~ end comperta~on ~Jdy. Repro·err'retiree from oiler ~ un~m ~1 be
Trak t2c.~ Seltwam
The C~ Program
~~ p~nn~u~
~. ~
~. ~u~
~ln~ In i~ng
~vi~
Ta~k. 12~e Tl~ing and Trmll~
'Ute City Program Coordl~atur, Det, g.b,,r..,.d~ Project Lemder, m'KI 8ymtm'n ~,~,~L,~u,-
act~clule~ for formaJ tmk~lng and ~ and date· f~ 'going live' w~ the ne~
and toots In eacfl bualneaa unit. Consultant v~l conduct formaJ cimae~ with bu~nee~ unH
bemonnel to I:N'~eent Ute new tools and
Phlle 12~ IIIleMon4
R~ D~artment. ~owqng _mp__,4'm of Lining the new ~ and
El~lblt A
Ti, iA 12c1.1 13uelnm.~ Unit Team AJ~nment
Cormultnnt wtll work with t~e CRy Program ~r ,ncI D,-pp' bipedal Project leader
Coo~l~ator will cor~luct work~ to Introduce businma unit peraor~ml t~ the work
,,,arN? ,~'~t ~ nM Niuxinrcln. Consultnnt will nlelat the City Itnfl' In c.# '-Itlhlng
I~alnam ufllt-epeciflc parfl:x'rrmne~ me~m.mae aM goett City ~ ~1 develop plana for
co~wn~nlcaUon v/i~h all Ix~lneee unit per~:~nel.
and C~ staff In revk,wlng and rud~nlng pro4~.~ clem.
T~ 12d.4 T~Ii nmi Training
~ ~ CRy Progr~'n Cooro~rm~or, D,-p b[,c.,; ' ProJec~ I_a~, nnd ~y~am
Phane 12d IIBemolm
~ 13. 8tmltl (.id_L. Pt'IASE 13 TABK8 W~I~ COMPt. E'I'ED UNDER PROJECT B31Q, FY
mo3-o4)
the Street and ~KI N6~B~B Deper13T1e~ This [d'm~e wll proceed In caflJu~ ~!~ Pham~To -
Task 13.1 Buallm~e Unit Team Alignment.
~ltsrff will ,work with the C.4ty Program C.,(x)rdlnab~' nnd De~ b,~.,dad ~
Leaders m Ident:H'y ~e buain~a unit'~ pianned~'~dulem. ~ takeml and ~
Co~Bultant will conduct Ii werkehop to I,,buduon btJalrmn~ unit lXlllC:)flflld to the M:x'k IrlcI
Tick 13.2 Data Co#ection
Cormulmnt wll work ~ the City System/~lmlni~'.tor and other City MIS pa~onMI to
Ink any addltlorml GIS ~ InfraatnJcture ~ ~ work .~.'~lg4..e;'lt lylllenl incI k:)
eeMl:)41~h proceclumi for dlti rnafntenmnce and coc~lr~t~on. If poMJIMe. Cormdtint wll
MIo work vdb~ the City Sy.tem Admlnrltrltor ~ Iold wok himtorlee from l~e Dep,, b,~,~.'!
Talk 13.3 I=~actlcea ~
The City Program Coordinator and Dep.~ Project Lead~ w#l ioembla · ~ of
reprelenbltNe pMnner/~chedulem, cai takem, arid workers to nd~ne the bu~fl,,m- ur~l
~ within tile buNnMa unit. ,,~obher oub=mne rney be rnodlltcll~m to
Cone~l'mnt w~l cormult with bi.~ne~ unit keedeilhlp to fll'~lze tfle ml'i'led orgm~lz~Jort/
foTctum. Rel:r~'__n-_.,....LJve~ fTom olher buaineM unlt~ will be Imdted to ot3eerv~ the
TIIk 13~ 8~1il inv~tM7 ~ bwentory (THI~ TA~K WA8 ~ ~
UNDE~ FIK)JECT 8~aO. FY 2~0t-~2)
Teak 13.6 Sollwam Cot~guratlon
The City Program Coordrrmtor and Depertmen~ ~ I..mder MI ruble · m of
teem membera. The IxmineM unit teem v~ll develop .ii eifMy ~ Job ~ and
City a~ndmdl and the b~.mlnM~ unit',, ~ ~ crlte~a and ~
Co~mJIta~t will emit the System Admlniatrab:x' k~ k:~e~ffytng bl. Mneae unit
setting up aco~rfm for t~e I:xoduct~:~ e~v~u~ment. Cortau~mrit wgl o~(Mn addlUonM
~:)~'amre a~ me, eded, end Ute City Syltem .N:lmlr'd~bltor wgl load cilent ~ftwm'e.
T-=k 13.~ Te~tlng mid Training
Cormul~nt wil provkle a t~mpi~ Id~nual of ~ for tim busimm~ unit taxi
c,~chtheCItyProgrw~Coon:lnmormnd De; :.,~.; 'Projectl.e~lerln~ttm
manual for ttm bu~ne.~ unlL The C~ty Pra~lm Coorcin~x' ~nd ~ I~ b.~..; ' I:hoJect
Program Coordlnaeor and D~I: b,~.~tai Project ~ in compl~ng · cle~a~s¢l icheduM
for ~ tmlnlng and a ~ and da~ ~ 'gong Ibm' ~ the new praellcee and ~
~ltant will conduct formal ctmmee ~ I:x~e~a unit perm)nnei tD preemfl~ the
T.~ 13.? I,,4~'l.,~m.l~ ~cn ~ld C4~Chl. g
Co~ultant will mm~t ttm City Sy~wn AdrnlnMtr~or In
~l ~ Leader in la'ovk]~g mddltlortal coac{nlng and mupport.
Ptm~e 1,1~. Nqxxt- 8oftmmm Only (ALL PHASE 14~ TASK~ WERE COMPI.ETED UNOER
PROJECT 83~), FY 2002.43)
Thl~ ptm~e Introducee the work rrumagement t~ to the Airport.
Tmmk 14~.t (fommtty 142) DM~ Co~AJon
Department'. ex~ work mar~ my~m. The City I~m ~ and
The City Program Coord/'~or and De~ b,z,,~l Project___ ~ w~ll aa~emble · ~ of
repmeentative pianner/~:t~clulem 1= create .t~dard Jo~ I~m and pm~ramm~
malr~nance work ordem. Co~ltant ~d the C~ Program Coo. d~ ' : wll ~ all
m a~d l~e I~Nne~ unlt'~ apec~c perrommme crltem and work pmcadt~e.
C,o~aal'mnt wtll asalat the S'yatam Adrnlnl~tr/or · Id~ng buatnee~ ualt m ~d
sefl]~g up accounm for fire producUon envlro~menL C, or~uRant wll ~ m:ldlUorml
software ~ needed, and ~e Ctty System Adm~l~mt~ will load cilen~ taft, mm.
Mlleatone
Work Bactdog and Areal Co.t Reporm for the AJrport
Phie lk. Culiomer ,9,en'ka Call Center Pn:)cl(lume atd 8tart-up (ALL ~ t01
TAgK~ WER:E COMPt. ETED UNDER I:I~OJECT g380, FY' 2003-04)
'1'1'~ pt'rose of the i:)m,Ject extm'~m 1tm work m~ prc~mm b:z a City-wide c:u~m'T'ler a,mMce
end ~0'ategle~ m fire C~/'s ~ Plen for Cl['~ CuMomer Service Prt~rarn (O(~ober, 2002).
Tm 18a.1 Call Man~ Proeedur~ and Tm~ln~ I~
Co~tulMm w~fl work ~ ~ Clyt Cu~cx-ner Service Call C~Ymr Manager
Ce~uttant wi! ~ the City's ~ Service Call Cerf~ Manmg~ t~ mnmyzm
refine train[~g requlremer~ for Call C.,eff~t graft'.
Teak 1~L2 a~lm C~fltgurat~n and Repef~
repc~m.
Tm 18~1 In:rlL,~l.flB~n ~
C.4:m~ultaflt vdll ~ l~e Ctty'~ Work Il,' , ~e:,~'~t Progm~ Coordlrm~, Work
Mmmgeme~ Sy~lz~Tt AdmlnlatrM~', mid Cuitomee ~ Cai Cerd~r Mailger t~ train
Phaee 1~. Cuatomer ~lce G~II ~ Work II-'-~.,~._d ~ (NJ. PI'LI, IE l~b
TASK~ ARE 8CHEDL" ~m TO BE COMPtJ:: r_u UNDER PROJECT ~ FY ~
cen'~l~Lzed call handing (at ~e Custc~mr Service CaM ~. It pravldee ongoing
ixacm~ minfomerrm~ for the Ceil C4mter It~'.
T~k 18b.1 Delmrtmenlal Work Mar~u;,J.fl Prm:edur~
depertmerf~ leadership, Wor~ ~, and dl~:~lchem I~ ~ ~ to
_~__m-~nrTx:x:l~e ce. ballzed call mar~ge.,~.'~t ~ wll fmclbte work leiatom
~ depr-h,,entzd rep~ and the City's Ct~lxxrmr 8er,~e Cai ~
Tim& ¶81)2 O~Blnlzmtk)(mJ ~lpfxxt
Co~mulmm will ~ ~ ~ C~ ~ ~m P~mm ~ ~ ~
~ ~1 ~r ~ ~ ~ ~~ ~ ~u~ ~(1)
~ng ~ m ~ ~ ~~ and ~, ~ ~)
~8~ ~r ~m~ ~ ~ ~11 ~ a~ ~ ~b,~ ~.
~ m~ and ~ ~d~ml ~i~ ~ ~ ~ ~.
Phale 1B.b Mlle~t~rm
def~rtme~al work management r~lulm
~ .nd T--~ Defl~red
The fc:dlowtng phaael ~ ~ m identified ~n the original ~ope O~ '#ork or I ~
IEztd1~ A
Pt)M4 14b. AIrlx~ R~engineering
T~ek 14b.1 Bulinll~ Unit T~m Alignment
L.~ b) IdenUfy b'le bulWlell unlt'i pMnnerMcMdulMI, MI t~kem, ~nd ~
C43~llult~ will COlldl.~ a wol'l(~hop to I mri~-udm__t~_ Ix~nem unit pe~onnM to t~e ~ and
c~Ynun _ir~?,n_ ~ all bu~ne~a unit pe~. Cor~ wG document I~e
communlcaUon ~ IMan and rea~x3rm]blll~ee and will re, ne ~ clMBIlad ich·dui· ~l'
Dual~e~s unit Impleme,;..~o~.
T.,-k 14b.2 PmctJcae llodMIng
The C~ Program Coof~nator ami ~1 Project I.eadM wll meamble· tzem cX'
,up,,_wenlmtJve pla~ner/~c~edulem, call t~kml, mhd workerm to reline the btMnM~ u~lt'l
Consultant ~1 coneult wib9 I:xJ~ineme unit lemdermhlp to ~lze bge real'mad o.~-'
m. R~ horn other bummnMi unlta vdll be ~ to oblM~ the
~m
TiM[ 14b.3 ~Wlil
C,o~multant ~M work wib9 bge City F~c, gram Coordlnltx, D~: 6,~,.MI ProJec~ Leader,
ancl City Hurrmn Re~ourc~ p~monn~ to ~ble · ~ llt of ~11~ ~
(:~ r~:lUlmd to perform ~ wtbhi~ the bualneae unit C,o~it~nt wtl co~luct ·
workalx~o w~9 ~ unit ~ to ·fine b'-,M I1~, end Conlubn~ wll pap·re
a BHMI m~ fo~ ~ ~ complMad by bu~r)a~ unit employ·re. The I~dk
Inf~rmatm will be u~d In ~,Mm con~guratlon w)d ~ko k3 kwik/longer Ierm tT/ning
requ~e(Tw~. TI~ C~ Program C__~'~d~ltor ~nd DaI~' I,.~.~i ' Prc)Je~ Leld~ wi
Hurrln RMourca4 pe~onn~ t~ provide a I~ o~ ~kM~ Ior Ircorpombon in the ong~ng
Tm 141~4 Tilting and Trllrdng
LMd~' wltl compM'~ the manual md review It w~ ~itlff. Corm~l'mnt, lhe City
Program ~r, [:)epm'tmerfM ProJec~ L~ecler, and Symb~n Admlr~ wll ume
Um Manual of Pm to t~t t~ aoRwam conflgur~lo~. ~llan~ wil ~ lhe City
Program Coordlnat~ and I:)at3artrne~Yml ~ ~ In co,,~.~l~ · de. led ichedule
businMa unit rmmonnel to pm~e~t t~e new ~ and ~
T~k 141~6 h,.i I~;,~;~zUon end
c~t~r~ ~11 ~ ~ Admlnlnlr~x I~ ~ up t~e ixodm clMM3me
erndr~rne~ Cor~ur~mt v~ll load and test the prodm datlbele Ixlor to the 'go lye"
IExhl~ A
Project L__~eder I~ I:m:Mdl~g ~ldltlonal c~achlng ~ ~JIN:~'L
Phaee 14b MIk~lxxle
Police and Fire
a~l the mmalnde~ of the Fire Det3artment
for c~mmunlcatlon ~ ~11 bua~e~e unit pemonnel. Co~ll~ ~ d~ctml~t the
tx~ne~ unit Implementat~. Repreeet~=~ from o~er Ix~ne~ unl~ ~1 be Invtt~l
Teak 16.2 ~ CoileeUon
Th~ City Program Coo~dlnmor and De,~b,~.,t~ Project ~ w~ git~r ~ ~
Co~taullant will work ~ the City Program Coordinator, D~p b,~,,,; ' Project Leadem,
and City Hurr~n Resourom perionr~ to ~m whettter Item am an~ ~ o~
ce~ttflcaflon~ required to perform rxxt-emerge~ work within the Ix~m unl~. ff co,
Con~Jltant will conduct a work~hop with b~Jalneee unit r-,.4~M. RdtN~ to reflrm tnt lilt,
identify longer term Irai~lng requlmme~Ya. The Cly Program C__-~dffl_ In/~ and
De~artrtmntal Project Leader will emure tttat In Inve.-,~-:f II completed for a~ch
employee. Rel~mee,,~Evee from ottter bt~ne~__ unb wil be ~ to m file
mhop.
Teal[ lU 8ott~am Configuration
The C~ Program Coordinal=¢ a~l Depertm~ Project Leetlem w~l meeml~e
,or.,,, ~tatJve planner/act',eclulem to cr~t~ ~ job plato and
m:kd~.'-~,~ce work orders. Cona~lt~t an~ the City Program Coordm
Till[ IU Tearing ~nd Training
Conlultant v~l pmvtde a templa'~ Manual of Practim for l~e bua/m unlt~ and
coach trw City Program C~xxdln~t~ ~ Deparlmer~ Project Laede/~ In CUltant~ng
h'm manuela for b~e IxJ~ne~a unll. The City Progrlm C. oo~ end D-I:
City Program Coordlna~', Deparlzrm~ml Project LMder, rand Sym~m Ad~n~ M41
u~e t~e I~nuab of PractJce~ to t~t t~e eoltw~re ccx~gu~. Cormut'mnt wll rammer t~e
City Program Coordina'u3r and D~I:-b,~h.I Project Lallder In cornlMedng · (:lMlfled
· ~w:lule for formM tmlnng and, pian and datB for 'golng live" wflfl tim new pmcl~m
t~e new b:x:M and practices.
Tick 18.7 Imple,,j;dztlM1 ind CoechM~
Conm~ltam will as~Mt b~e City Systam Adrnin~ in k~ting up tim I~odm m
environrnenL ConmJItam will load and teat b~e p,-,;~m dm prk)r to 1~ 'go live"
da'm. Conault~t wtll coe~ I~annerflc~Klulens, cai bakem, woil<em, incl mm'mgerl In
Fflme 18 Ilellxmel
and 13~ch rH:doDy
Refx3('m for the Fire Depm'lznenL ~ng m of u~ng Itm r~ pmcti~ and
Phm~ le. Exlm~lon af Fl~d Unit Program
l'hia lYnm exter~la the uae of ~ units to MI City buekmes units using the w<)rk manlgement
T-,,,k 18.1 Field Unit Pm~mtlon
Leaders to iden~ b~e ming field unit uler~ Coneulmt wil ol~ln trw ~
field units, ind the City Program Caordirm~ wil modify the Mmulb oi' Prldlcae al
needed.
TM le.2 Field Unit ~
C, onmJItm~t will conduct formaJ I~ainlng a~d will coach field unit uaeri. The CAy Progrlm
~lna~r will allo pn~ide one-on-one (33aching.
new field ~ and technology in the no~utily C~l~ b,<.~ tt~t have
IEx~l~ A
17. Hou~f~ ~ Cmafm~nlty I~ M~eum, L.~, C~,,a,~Oc.m Center,
I=~nnnlng, arid ~
Teak 17.1 I-Iou~ng end ComfnunRy
Cotta~ltant will work with the City Program Coo~n.~' artd [~N: b,...-' ' Project
L(andem to k:lent~ t~e I~n~ unlt'l plan~lera, c~l t~l~l, .nd work:~fm.
per~:xTmmce ~res end ~ The Teama wtll develop pi,nm k~ ___emTa~u~/~n
llt buaa-~e~ unit poi'go, riel. Cor~ult~nt will _d~_Jrrteflt tt~e c~'nmunlcmlJo~ action ~ mid
C,o~aultant will conduct · work~ for b~e Team to model exi~Jng bua~ee~ rxlctJcea
pn:~iem da~. develop jo~ plarm mid preverttlve rnak'd~'~flce ru~ ~ produoe ·
Manual of Practice. Coneultant will load dam Into the work m~-,~at~.,~ld. W~aem and
make any modiflcatlonl needecl to guptx)rt the Ix~k~eea unlt'a pefforrrtmnce meagtxee or
ciev~ a detailed echedule fix' training end Imp~e:,~,,i Uon. The City 8yatem
.N:lmlniatrator wgl ~ ~ aoftwam needed, end Co~euNmnt will c~x~uct formal
The City Program Coordinator. ~ aaelamnce from Co~eult~nt. wil coach the call
takers, p~ner/scfle~ulera, ar~l workem In tY~ burners urdt.
Tik 17.2 Muoeum
Cooeu~a~ vdll wo~ w~ Ute C~ Program Coo~or and Depedme~ Pn~e~ Lead~
The C~y Program Coo~ln~or ~11 wo~ w~ ~e ~ P~ ~ ~ ~
~ a ~1~ ~u~ ~ ~ n~ Imp~,~. ~ ~ ~
~m~ ~11 ~ ~y ~m n~, ~ ~~ ~~ ~
~ ~nn~u~. ~ ~ in ~ ~ ~
Teak 17.3 Library
The ~ty Program Coordinator will work w~ the Dep~b,~,i ' Project L.emlet
~/etem and make err/
~welop e detailed actledule
Adminmtrator will load any
The City Program ¢oordmtae, wtt~ mmsmnce from ~ wll com~ the call
takers, pl~nner/m=~edul~l, and workem In the ~ unlL
TIm~ t7,8 I~
Conmdlant mil work with the City Program Coordln~or and Del: b,~..~a] Project t.mdor
The C~ ~m ~in~ ~1 ~ ~ ~ ~ ~ ~ ~
~a~p~~,~~p~~~~m~
~ ~ mn~ ~y ~~ ~ ~ ~~ ~ un~a ~
~n~W ~ any ~m ~, ~ ~~1 ~~ ~
~. ~n~u~, a~ ~ In ~ b~ unE
Tank 'IT.S Plannln~ .nd Other Ct~y Depnm
Ctmaultnnt will work ~ the City Pro,gram Coordinator t~ Identl~ any pmgrnm neo¢~ In
Plannln~ Department o~ ot~e~ C~ Departm~. Cofl~ulMnt wll cc~c~ ~ C~ I~
C¢~'dina~ and 8yatm'n Admlnl~311~r In workln~ w~h up ~ l~me o~ It~ee groul~ or
~ ~ Imp~ent the work rnan~ i:m3grwn.
Trak t7.7 ~ Int~l~
Co~aurmnt w~ll work w~h the C~ p~ ~m, ~ ~ ~
Hotalng and Community;, Devek3pment I:)e.~lment, nl'u:~Hng ru~Jrm ~ ming
rmv [:xnctlcm ant:[ tachnok)gy:
IExhibit A
· S~ Week~ Work B~ ~nd A~ml Coe~ Re~ lor ~ MIS
P~nn~ ~~ ~ ~ ~ ~ng ~ ~ ~ a~
' ~~~~~R~~~lnk~
To; Agullmr, [_lea
Dale: 1114./2006 8:11:50 AM
1 Place funding priority on public safety (Fire and Ponce) and Street maln'~nance and rapalr baeed tm
c~ady Idal'~lfled naeda;
To real.lain It~e po#cy of atlalnlng a rural baJance I~ I~ ~ Fund oi' at le~t 10~ of k3tal
expe~d~ and allow cormidemlX)n apl:~/ing tt~e excaaa, ff ar~y, t~ oae time ~ b'~ ~pl~'t
number one above.
Pla~ k~ rna kn(~ ff y~J hive ~y qu~xma ~d th~nl~ ~or your h~p.
O~car R. ~ ~ City Manager
P Q Box g277
Corlx~ Chflstl, T~ 78489-9277
Phone: (381) 880-3897
Fax: (381) 880-,3845
M<3~le: (381) 537-0180
11.r&/200~ 4:05:41 PM
Re' from Park Apam
In~ ft~ October
Im for November
Cop~ of a~gned
VV~ am now m~brnlU~ C~ Involm 113 FEMA.
Cynml= A WIlt
S~i~ Managemeet Anal~t
Cb/o~ Corem Chrt~
Pl~one: 381.828-3058
Fax 381.___n80-3845