HomeMy WebLinkAboutC2009-198 - 5/26/2009 - ApprovedInrr~tGru~°
City Of Corpus Christi, TX
Security, Government and Infrastructure a Division
of Intergraph Corporation
Statement of Work
for
Installation of Citrix Server
May I5, 2009
2009-198
M2009-134
05/26/09
Intergraph
INTERGRAPH
Prepared for:
Ms. Lani Trotter
City Of Corpus Christi, TX
1201 Leopard Street
Corpus Christi, TX 78401
By:
Statement of Work Preparer
For:
Frank Parra
Phone: (727) 771-2724
Email: frank.parra(~inter~raUh.com
Page 2 of 20
INT~RGRi4PH
Change History
Revision Date Author Section Chan ed and Descri lion
1.0 2/25/08 Intergra h Original
1.1 3/14/08 Intergraph Pricing specific information
1.2 5/29/08 Inter rah Made Customer re uested changes
1.3 04/08/09 Intergra h Made Customer re uested chan es
1.4 5/12!2009 Inter ra h LM U dated to Reflect Citrix lenA~u software
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INTERGR4PH
Table of Contents
1. Scope ..........................................................................................................................6
2. Task Summary ...........................................................................................................6
3. Task Statements ........................................................................................................7
4. Deliverables ...............................................................................................................9
5. Personnel Skills .......................................................................................................10
6. Customer Responsibilities .....................................................................................10
7. Assumptions And Recommendations ...................................................................10
8. Software Verification ...............................................................................................11
9. Acceptance Criteria ................................................................................................11
10. Schedule .................................................................................................................12
11. Price ........................................................................................................................12
12. Terms Of Payment .................................................................................................12
13. Ownership In Data/Computer Software ...............................................................13
14. Maintenance ...........................................................................................................13
15. Warranty .................................................................................................................13
16. Disclaimer ..............................................................................................................14
17. Infringement ...........................................................................................................14
18. Force Majeure ........................................................................................................14
19. Taxes ......................................................................................................................14
20. Governing Law .......................................................................................................14
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INTERGRAPH
21. Place Of Performance ...........................................................................................15
22. Entire Agreement ...................................................................................................15
23. Miscellaneous ........................................................................................................15
24. Indemnification ......................................................................................................15
25. Approval Signatures ..............................................................................................16
Appendix A ...................................................................................................................17
Appendix B ...................................................................................................................18
Page 5 of 20
CM'ERGRAPH
1. SCOPE
This document is submitted to serve as a mutually acceptable Statement of Work ("SOW") between
Security, Government and Infrastructure, adivision of Intergraph Corporation ("Intergraph") and the City
of Corpus Christi, TX (hereafter the "Customer"). This SOW defines the hardware, software and
services required to provide a Citrix solution.
Citrix software installation services will be provided by a Citrix partner on behalf of Intergraph.
Prior to the implementation of this SOW, the Customer must purchase the hardware, software and or
services defined by quote Q051409d1s1.
Unless specifically noted within this SOW, all software shall be the standard commercial off-the-shelf
(COTS) product.
Functionality not identified in this SOW may be included at additional cost with appropriate revisions to
the SOW.
2. TASK SUMMARY
Intergraph will provide a Citrix consultant to perform the work. Training and documentation for the
installation will also be provided.
The following list details the primary activities that will be conducted by Intergraph in fulfillment of this
statement of work and constitutes the full agreement between Intergraph and Customer:
• Provide 200 Citrix XenApp Server 4.5 Enterprise licenses and Citrix media kit for the installation.
.,
• Provide installation and configuration services as per specified in the task statement of this SOW for
the Citrix XenApp Server Enterprise Cluster with ULEADS and up to two other applications.
• Provide support to install software ou five (5) client machines with the ICA client using published
desktop and/or web portal to support [he client being placed, customized for each user.
• Provide documentation and knowledge transfer to three (3) Customer designated City of Corpus
Christi IT staff members. Knowledge transfer will be informal and will occur throughout the
scheduled project tasks. It will be the Customer's responsibility to ensure that the appropriate
Customer personnel participate in auy on site activities.
• Phone support on Intergraph-installed Citrix Cluster from installation to Cutover for a period not to
exceed twelve (L2) months from installation of the Citrix software.
Following receipt of the fully executed SOW and Purchase Order, the kick off conference call and
schedule approval, hntergraph will begin installation per the agreed upon schedule.
Page 6 of 20
..
IM'ERGRAPH
3. TASK STATEMENTS
Task 1 - -Citrix Server Cluster Installation and Configuration
Intergraph and the Customer will jointly develop an installation schedule and review the installation
procedures and specifications. Clear written acceptance criteria will be established and agreed to
prior to the star[ of installation.
Phase 1: Consulting work done before going on-site
1. The Customer verifies equipment, software and current architecture is ready for engagement.
2. Intergraph and Customer conduct joint kick off conference call to review the SOW.
3. The Customer confirms the resources needed at the Customer site during the engagement.
Phase 2: Discovery and Assessment
1. Intergraph prepares and document high-level project plan.
2. Intergraph prepares for assessment questions and inquiry.
3. Jointly scheduled discussions with Customer and Intergraph.
4. Customer reviews business requirements internally.
5. Intergraph discusses training requirements with the Customer.
6. Intergraph discusses security requirements with the Customer.
7. Change order may be jointly decided on for adding additional requirements as discovered during
this phase.
Phase 3: Creation of Design and Recommendations document
The Customer and Intergraph will jointly work to develop the Citrix design documents. These
documents will consist of a combination of Visio Diagrams and spreadsheets that outline what the
expected deployment will look like from a technical point of view. Below is a suimnary of the areas
that will be addressed in the design document.
1. Server Design
• Define and document the following sections:
o Hardware Requirements
o Software Requirements
2. XenApp Server Design
• XenApp Server Architecture
o XenApp Server Cluster Design
o XenApp Server Zone Design
o XenApp Server Data Collector Design
o XenApp Server Data Store Design
o XenApp Server Load Management Design
o XenApp server web services design
o Define Applications to be installed on the farm
o XenApp Server Printing design
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ftvr~R~t
o Citrix backup overview design
o Citrix license service design
o Microsoft Terminal Service design
• Application Delivery Architecture
o XenApp server desktop design
o XenApp server ICA client design
o Client access strategy design
• Security Architecture
o Internal and external access
• Infrastructure Design
o File storage
o Logon Scripts
o Home Directories
o Profiles
o Infrastructure Modifications
o Creation of Organizational Unit
o Creation of AD group for Citrix users
o Review and accept any potential single points of failure.
• Design Phase Checkpoint
o Intergraph will schedule a conference call with the Customer to review and accept
final design document to allow Intergraph to move to Phase Four.
Phase 4: Implementation of new Citrix Cluster and roll-out for initial five (5)
concurrent users and planning for a total of two hundred (200) concurrent
users.
1. Customer will purchase Server hardware.
2. The receipt, unpackaging, staging, and installation of Server equipment will be performed by the
Customer.
3. Installation (performed by the Customer) of Windows Server 2003 operating system on all Citrix
farm servers including the latest updates and patches.
4. The Customer to prepare the network enviromnent.
5. The Custoter to provide any required change controls, processes or access required from a
physical or network point of view to complete the installation as defined in the design document.
6. Intergraph to install Citrix XenApp 4.5 Enterprise as per the design document. The Customer [o
participate in this process to the extent [hat the Customer's operating procedures for disaster
recovery, change managements and support procedures are documented.
7. Intergraph to provide a working knowledge transfer session of the installation as it is occurring.
While this does not replace formal training it will review each key component and how it is
implemented in [he environment_ The Customer may elect not to participate in these sessions.
Much of the review is only possible during the installation so it is highly recotmnended that staff
be available to assist with these sessions.
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IfvTERGRAPH
8. Intergraph and the Customer to configure ICA clients.
9. Intergraph to configure XenApp Server Administrators
10. Intergraph will load 5 mobile computers with the ULEADS desktop client, while training the
Customer on the process of loading the ULEADS desktop client for the balance of mobile units.
Phase 5: Roll-out to remaining users for the new Citrix Cluster.
1. Intergraph will assist the Customer with developing a plan for the installation of remaining
clients.
2. Intergraph will review with the Customer the use of Resource Monitoring System to monitor and
support a client when having problems.
3. Intergraph will informally demonstrate major features of Citrix for use in the Customer's support
desk operations.
Phase 6: Documentation, informal knowledge transfer and turnover to the
Customer
1. The Customer and Intergraph will review the finalized design document.
2. Intergraph will perform informal knowledge transfer with the System Administrator on all
systems installed.
Phase 7: Phone Support from installation to production
Provide phone support ou Intergraph-installed Citrix Cluster from installation to Cutover, and for a
period of twelve (12) months from installation of the Citrix software. The Customer can designate up
to three (3) technicians with system administration privileges to call in to Intergraph toll free number
or via email. Service is 24x7 with four (4) hour response.
4. DELIVERABLES
Under this Statement of Work, Intergraph will deliver the following:
L Provide and install Citrix XenApp 4.5 Enterprise as per the design document and price quote
Q051409d1s1.
2. Publish and test I/LEADS application.
3. Provide documentation and knowledge transfer [o [he Customer.
4. Provide phone support on Intergraph-installed Citrix Cluster from installation to Cutover for a period
of twelve (12) months from installation of the Citrix software.
5. Provide informal training or knowledge transfer to the Customer on proper maintenance and support
of Citrix log files, including written training materials and written materials which inshuct the
Customer on how to maintain the products purchased under this SOW.
6. At time of installation, the Customer will work with Intergraph to develop a "critical down"
checklist. This checklist will vary based on their specific system configuration.
Page 9 of 20
InR~~,G
5. PERSONNEL SKILLS
Intergraph's Citrix partner will have Citrix Certification for installation and configuration. Customer
must provide a System Administrator to work with Intergraph.
6. CUSTOMER RESPONSIBILITIES
Customer is responsible for the following:
1. Purchase Server hardware for Citrix.
2. Access to the Internet in the work area for research, trouble shooting and e-mail access.
3. Timely access to technical information and security measures pertinent to the project deliverables.
4. Any and all identified hardware, software, and facilities required for the successful completion of
this engagement.
5. Inform Intergraph of all access issues and security measures, and provide access to all necessary
hardware and facilities.
6. Providing all software and facilities for the successful completion of this installation and
configuration engagement.
7. Parking facilities for the installation team
8. The receipt, unpackaging, staging, and installation of Server equipment will be performed by the
Customer
9. All tasks as identified in section three of this Statement of Work.
] 0. Verify functionality by testing prior to Cutover.
7. ASSUMPTIONS AND RECOMMENDATIONS
1. Customer to provide third party contact for support as needed for hardware or software issues outside
of the procured hardware and software within the SOW, such as wireless infrastructure or mobile
data computers.
2. Installations will not begin without an approved project schedule, installation procedure, and
specifications that define a successful installation.
3. New equipment may be pre-shipped to the Customer site prior to the installation date as per a jointly
developed schedule.
4. All work will be done at one (1) location for this project.
5. Customer will provide at least one technical contact with system administration responsibilities.
6. Intergraph assumes no responsibility for unprotected data and any lack of Customer's security in
place.
7. Customer to provide Intergraph with appropriate levels of access and privilege to systems and
information necessary to the performance of the services.
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INTERGR4PH
8. Customer will provide current documentation relevant to their Citrix installation available in a timely
manner.
9. Successful acceptance criteria is defined as Citrix running on five (5) clients (desktop or mobile
clients), with printing, in Police patrol cars and successfully using Citrix to access Intergraph
systems, for minimum continuous go-live period of eight (8) consecutive hours without error.
10. Phone support on Intergraph-installed Citrix Cluster from installation to Cutover for a period of
twelve (12) months from installation of the Citrix software.
11. Citrix maintenance begins upon installation of the Citrix software.
12. If the systems are not monitored small problems will become major outages. It is the Customer's
responsibility to review the Citrix logs files and server "health" on a regular basis. Intergraph
recommends [hat this is done on a bi-weekly or monthly basis. The Customer can expect the time to
average an hour to one and half hours per server per month.
13. Historically the majority of "critical down" Citrix support calls are Network or Active Directory
problems. At time of installation, the Customer will work with Intergraph to develop a "critical
down" checklist. This checklist will vary based on their specific system configuration.
14. The Customer's Citrix systems should be placed under the tightest change control. This includes all
systems updates and patches as well as network and system configuration changes.
15. At the time of installation, the Customer with Intergraph's support should do a complete system
review to isolate and resolve /address any single points of failure. Single points of failure are not
necessarily negative or avoidable as long as the Customer is aware of them and has an action plan to
address down time. This should be incorporated into the Customer's backup-recovery /disaster
recovery plan. Citrix will be installed to run AIE (Application Isolated Environment).
16. Assumes that the Customer will process a no-cost change order to exchange the existing one hundred
and thirty-four (134) copies of I/LEADS-RMS AFR clients licenses to I/LEADS-RMS desktop client
licenses.
17. Intergraph assumes NetMotion is middleware -installed and operational.
8. SOFTWARE VERIFICATION
The Customer will be responsible for conducting any testing of the ULEADS software install on the
Citrix server, with Intergraph support, as required by the Customer within thirty (30) days of installation.
Any issues will be presented to Intergraph, through the normal Intergraph Customer Care procedures
verification and will be addressed as par[ of the Customer's existing maintenance agreement.
9. ACCEPTANCE CRITERIA
Service acceptance criteria is defined as Citrix running on tive (5) clients (desktop or mobile clients)
with printing, in Police patrol cars and successfully using Citrix to access Intergraph ULEADS-RMS for
minimum continuous go-live period of eight (8) consecutive hours without error.
Page 11 of 20
_.
INTERGRl~PH
10. SCHEDULE
Intergraph and [he Customer will determine a nmtually agreeable schedule for completion of the
deliverables as described in this SOW.
11. PRICE
The price for [his SOW is in accordance with Intergraph quotation number Q051409d1s1 which is
provided as an attachment.
Intergraph will submit invoices to Customer at the following address:
The City of Corpus Christi, TX
Attn: John Sendejar
1201 Leopard Street
Corpus Christi, TX 78401
12. TERMS OF PAYMENT
Payment for this SOW will be due based on completion of each of the milestones below.
Payment is due thirty (30) days from the date of invoice. An interest charge of two percent (2%) per
month (or the maximum amount allowed by law, whichever is less), prorated on the basis of a thirty (30)
day month, will be assessed on delinquent payments.
Pa mentMilestone Pa neentAmount
Upon execution of the SOW 50%
Upon completion of installation of the Citrix Software and Citrix 25%
Training
Upon written verification and acceptance by Customer that the 25%
Citrix software has been delivered and the Software has completed
the Acceptance Criteria in Section 9.
Page 12 of 20
CM"~RG
13. OWNERSHIP /N DATA/COMPUTER SOFTWARE
All computer software related deliverables (data, programs, or program enhancements) prepared under
this SOW shall be the property of Intergraph and shall be licensed to the Customer pursuant to
Intergraph's current Software License Agreement for Intergraph products and Citrix's current Sofware
License Agreement for Citrix products.
14. MAINTENANCE
The Customer will be responsible for purchasing maintenance support from Intergraph or another
authorized vendor for Citrix software.
15. WARRANTY
Intergraph does not independently warrant any third party products. Intergraph will pass on any third
party warranties to the extent they are transferable to the Customer.
Citrix software is warranted by Citrix for a period of ninety (90) days from the date of software
installation. The media on which the sofware is famished, if any, under normal use will be free from
defects in materials and workmanship, and the software will perform substantially in accordance with the
Citrix product documentation published by Citrix and included with the software.
EXCEPT FOR THE ABOVE LIMITED WARRANTY, CITRIX MAKES AND CUSTOMER
RECEIVES NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR
OTHERWISE, AND CITRIX AND ITS SUPPLIERS SPECIFICALLY DISCLAIM ANY CONDITIONS
OF QUALITY AND ANY IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS POR A
PARTICULAR PURPOSE. THE CUSTOMER ASSUMES THE RESPONSIBILITY FOR THE
SELECTION OF THE SOFTWARE AND HARDWARE TO ACHIEVE THE CUSTOMER'S
INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED
FROM THE SOFTWARE AND HARDWARE. CITRIX DOES NOT WARRANT THAT USE OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE.
Page 13 of 20
1NT~RGRAPH
16. DISCLAIMER
IN NO EVENT WILL INTERGRAPH BE LIABLE TO CUSTOMER FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, ANY LOSS OF DATA
OR CLAIMS OF THIRD PARTIES ARISING OUT OF OR IN CONNECTION WITH ANY SERVICES
OR DELIVERABLES PROVIDED UNDER THIS SOW, EVEN IF INTERGRAPH HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. INTERGRAPH'S TOTAL LIABILITY
FOR ANY AND ALL DAMAGES WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED
TO THIS SOW FROM ANY CAUSE SHALL NOT EXCEED THE VALUE OF THIS SOW. IF ANY
PART OF THIS SECTION IS RULED INVALID, THEN INTERGRAPH LIMITS ITS LIABILITY TO
THE MAXIMUM EXTENT ALLOWED BY LAW.
17. INFRINGEMENT
In the event of any proceeding against the Customer arising from allegations that the deliverables or
services furnished by Intergraph infringes a U.S. patent, copyright, trade secret, or other proprietary right
of any third party, Intergraph will, if such allegation is not a result from modifications made by [he
Customer, defend or settle such proceeding, at Intergraph's expense, provided the Customer promptly
notifies Intergraph in writing and grants Intergraph full authority to defend and settle such proceeding.
Intergraph shall make such defense by counsel of its own choosing and the Customer shall cooperate
with said counsel.
18. FORCE MAJEURE
Neither party shall be deemed to be in default of any provision of this SOW or be liable for any delay,
failure iu perforniance, or interruption of service resulting from acts of war, acts of terrorism, acts of
God, acts of civil or military authority, civil disturbance, or any other cause beyond its reasonable
control.
19. TAXES
Prices are exclusive of all federal, state or local sales, use, property, gross receipts, value added or similar
taxes based upon amounts payable to Intergraph pursuant to this SOW ("Taxes"). Such Taxes, however
do not include franchise taxes or taxes based on net income. The Customer agrees to pay Intergraph any
applicable'Iaxes or provide Intergraph documentary evidence of an appropriate statutory exemption.
20. GOVERNING LAW
This SOW shall for all purposes be construed and enforced under and in accordance with the laws of the
State of Texas.
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INTERGRAPH
21. PLACE OF PERFORMANCE
Customer agrees to provide appropriate work place accommodations, computer equipment, software, and
necessary access for Intergraph personnel.
22. ENTIRE AGREEMENT
These Terms and Conditions, the Intergraph Quotation, together with any attacluneuts hereto, constitute
the entire agreement between the parties with respect to the subject matter hereof; all prior agreements,
representations, statements, negotiations, and undertakings are superseded hereby.
23. MISCELLANEOUS
23.1 Sinele Point of Contact. Intergraph agrees to serve as the single point of contact to address and
resolve any issues that may arise under this SOW.
23.2. Insurance. Intergraph agrees to maintain a certificate of insurance for the Customer and the Corpus
Christi Digital Community Development Corporation ("CCDCDC") that is compliance with the attached
requirements in Appendix B.
23.3 Assigmnent. Neither party shall assign this SOW without the pernussion of the non-assigning
party. Notwithstanding anything in the foregoing to the contrary, Intergraph may assign this SOW
without the approval of the Customer to a third party in connection with a merger, consolidation,
liquidation or reorganization of Intergraph Corporation or its wholly owned subsidiaries or affiliates
23.4. Termination. Customer may terminate this SOW, for its convenience, upon thirty (30) calendar
days written notice. Customer will pay Intergaph for work in process and deliverables ordered or
received prior to Intergraph receipt of notice of terniination.
23.5. Conflict of documents. In [he event of any conflict between the price quotation and this SOW, the
terms of this SOW shall prevail and control.
23.6 Performance measures. Upon successful installation, the Citrix products will interface and integrate
with the existing Intergraph solution to enhance and improve remote utilization of existing applications.
24. INDEMNIFICATION
Intergraph must indemnify and hold the Customer, their officers, employees or agents ("Indemnitees")
harmless of, from, and against all third party claims, demands, actions, damages, losses, costs, liabilities,
expenses, and judgments recovered from or asserted against Indemnitees on account of personal injury or
property damage to the extent any such damage or injury may be proximately caused by Intergraph or
any of its agents, servants, contractors, subcontractors, or employee's negligent acts or omissions in
performance of this SOW.
Page 15 of 20
INTERGRAPH
25. APPROVAL SIGNATURES
Signature by all parties listed below constitutes acceptance of and notice to proceed with this SOW, in
accordance with the terms and conditions specified herein.
This SOW may be executed in one or more counterparts, each of which shall be deemed to be original,
and all of which together shall constitute one and the same SOW. A signature delivered by facsimile
shall be deemed to be an original signature and shall be effective upon receipt thereof by the other party.
This document is approved by:
Intergraph Authorized Signature
Name: Beth Johnson, Executive Director, U.S. Sales Accounting
Signature: ~'~ r ~~ ~ Jul/[iuA.d ~~ I Date: g/~~/~
Authorized Customer Sign~at'uJre /~ /1 n
Name: ~~ C~~~Gt-{~ a fl- (.L ~~C1J ~ l~hl7~
Signature: ~ ~J7 j! _ / Date: ~-~~~_ /j~ q
This signed document, together with a Purchase Order, if applicable, will be sent to the following
address:
Intergraph Corporation
Attn: John M. Fee
170 Graphics Drive
Madison, AL 35758
':, `~ ~~ I ~ AUTHORI2fP
t1Y C-0tlRCIL ~~ ~c,~OnCI
.r..r.....,,
8ECYETAft1' ~j~y .
Approved as to form: 5 ~ ~/ ~
eL~t
Lisa Aguila
Assistant C Attorne,
For City Attorney
4TfCST. ~"%~~rs"Y
ARfv1AI DO CHAPA ' ! --~
CI71' SECREfAR'~
Page 16 of 20
fnrr~t~r
APPENDIX A
Servers for Citrix Clusters
(for providing the I/LEADS client to the mobile environment or
remote sites)
Recommended
• Two 2.66 GHz Dual-core Xeon processors
• 4 GB Memory
- The amount of RAM required will vary based on the number of users accessing the RMS
database -customers with large user counts may require additional memory
• 2-73GB 15K RPM RAID disk drives
• CD-RW/DVD-ROM Combo drive
• Dual 1Gb NIC Cards
• Rack Mounted
• Microsoft Windows Server 2003 R2 Standard Edition
Note: No RDBMS is required on servers intended to host Citrix
Page 17 of 20
fM'~RGRAPH
APPENDIX B
INSiRANCE
INSURANCE REQUIREMENTS
I. INTERGRAPH'S LIABILITY INSURANCE
Intergraph must not commence work under this SOW until Intergraph has obtained
all insurance required herein and such insurance has been approved by the
CCDCDC and the Customer.
Intergraph must furnish to the Customer's Risk Manager two (2) copies of
Certificates of Insurance, showing the following minimum coverage by insurance
company(s) acceptable to the Customer's Risk Manager. The Customer and
CCDCDC must be named as an additional insured for Commercial General Liability
and Automotive Liability, and a waiver of subrogation is required on Workers
Compensation coverage.
TYPE OF INSURANCE MINIMUM INSURANCE
COVERAGE
Carrier will endeavor to provide thirty (30)Day Bodily Injury and Property
written notice of cancellation, non-renewal, Damage
termination re uired on all certificates Per Occurrence / A re ate
Commercial General Liability including: $1,000,000 Combined Single
1. Commercial Broad Form Limit per occurrence /
2. Premises -Operations $2,000,0000 General Aggregate
3. Products/Completed Operations or its equivalent in Umbrella or
4. Contractual Liability Excess Coverage
5. Independent Contractors
6. Personalln'ur
Automobile Liability -- owned, non-owned or (when Intergraph employee(s)
rented onsite)
$1,000,000 Combined Single
Limit
Electronic Errors and Omissions $1,000,000 Combined Single
Limit each claim / $1,000,000
policy aggregate
Page 18 of 20
~MERGRAPH
Workers' Compensation
Employers' Liability
(When Intergraph employee(s)
onsite)
Which complies with the Texas
Workers' Compensation Act and
Paragraph II of this exhibit
000
C. In the event of accidents of any kind, Intergraph must furnish the Risk Manager
with copies of all reports of such accidents within ten (10) days of the accident.
II. ADDITIONAL REQUIREMENTS
A. Intergraph must obtain workers' compensation coverage through a licensed
insurance company in accordance with Texas law. The contract for coverage must
be written on a policy and endorsements approved by the Texas Department of
Insurance. The coverage provided must be in amounts sufficient to assure that all
workers' compensation obligations incurred will be promptly met.
B. A Intergraph's financial integrity is of interest to the Customer; therefore, subject
to Intergraph's right to maintain reasonable deductibles in such amounts as are
approved by the Customer, Intergraph shall obtain and maintain in full force and
effect for the duration of this Contract, and any extension hereof, at Intergraph's sole
expense, insurance coverage written on an occurrence basis, by companies
authorized and admitted to do business in the State of Texas and with an A.M.
Best's rating of no less than A- (VII).
c. All notices under this Article shall be given to Customer at the following address:
City of Corpus Christi and
Corpus Christi Digital Community Development Corporation
Attn: Risk Management
P.O. Box 9277
Corpus Christi, TX 78469-9277
D. Intergraph agrees that with respect to the above required insurance, all
insurance policies are to contain or be endorsed to contain the following required
provisions:
Name the CCDCDC and the Customer as additional insured by endorsement, as
respects operations and activities of, or on behalf of, the named insured performed
under this SOW with the Customer for Commercial General Liability and Automotive
Liability coverages;
Workers' compensation and employers' liability policies will provide a waiver of
subrogation in favor of the Customer and CCDCDC; and
Page 19 of 20
INTERGRAPH
Endeavor to provide thirty (30) calendar days advance written notice directly to the
Customer and the CCDCDC of any suspension, cancellation, non-renewal of
coverage.
E. Within fifteen (15) calendar days of a suspension, cancellation, or non-renewal
of coverage, Intergraph shall provide a replacement Certificate of Insurance and
applicable endorsements to the Customer and the CCDCDC. The Customerand
CCDCDC shall have the option to suspend Intergraph's performance should there
be a lapse in coverage at any time during this contract. Failure to provide and to
maintain the required insurance shall constitute a material breach of this contract.
F. In addition to any other remedies the Customer may have upon Intergraph's
failure to provide and maintain any insurance or policy endorsements to the extent
and within the time herein required, the Customer shall have the right to order
Intergraph to stop work hereunder.
G. Nothing this Appendix shall be construed as limiting in any way the extent to
which Intergraph may be held responsible for payments of damages to persons or
property resulting from Intergraph's or its subcontractors' performance of the work
covered under this SOW.
H. It is agreed that Intergraph's insurance shall be deemed primary and non-
contributorywith respect to any insurance or self insurance carried by the Customer
for liability arising out of operations under this SOW.
I. It is understood and agreed that the insurance required is in addition to and
separate from any other obligation contained in this SOW.
Page 20 of 20
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