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HomeMy WebLinkAboutC2011-020 - 2/8/2011 - ApprovedGRANICUS, INC. SERVICE AGREEMENT THIS SERVICE AGREEMENT (the "Agreement"), dated as of ~~ d12D(I(the "Effective Date"), is entered into between Granicus, Inc. ("Granicus"), a California Corporation, and the City of Corpus Christi {the "Client"). A. .WHEREAS, Granicus is in the business of developing, licensing, and offering for sale various streaming media solutions specializing in Internet broadcasting, and related support services; and B. WHEREAS, Granicus desires to provide and Client desires to (i) purchase the Granicus Solution as set forth in the Proposal, which is attached as Exhibit A, and incorporated herein, to facilitate streaming and distribution of live and archived digital media content, (ii) engage Granicus to integrate its Granicus Software onto the Client Website, {iii) use the Granicus Software subject to the terms and. conditions set forth in this Agreement, and (iv) contract with Granicus to administer the Granicus Solution through the Managed Services set forth in Exhibit A. NOW, THEREFORE, in consideration of the foregoing and the mutual agreements, covenants, representations and warranties herein contained, the parties hereto agree as follows: 1. GRANICUS SOFTWARE AND MANAGED SERVICES. 1.1 Software and Services. Subject to the terms and conditions of this Agreement, Granicus will provide Client with the Granicus Software, Professional Services, and Managed Services that comprise the Granicus Solution as outlined in Exhibit A. 2. GRANT OF LICENSE. 2.1 Ownership. Granicus, and/or its third party supplier, owns the copyright and/or certain proprietary information protectable by law in the Granicus Software. 2.2 Use. Granicus agrees to provide Client with a revocable, non-transferable and non-exclusive account to access the Granicus Software listed in the Solution Description and a revocable, non-sublicensable, non-transferable and non-exclusive right to use the Granicus Software. All Granicus Software is proprietary to Granicus and protected by intellectual property laws and international intellectual property treaties. Pursuant to this Agreement, Client may use the Granicus Software to perform its own work and work of its customers/constituents. Cancellation of the Client's Managed Services will also result in the immediate termination of the Client's Software license as described in Section 2.2 hereof. 2.3 Limited Warranty; Exclusive Remedies. Subject to Sections 6. i and 6.2 of this Agreement, Granicus warrants that the Granicus Software, as provided by Granicus, will substantially perform in accordance with its applicable written specifications far as long as the Client pays for and receives Managed Services. Client's sole and exclusive remedy for any breach by Granicus of this warranty is to notify Granicus, with sufficient detail of the nonconformance, and provide Granicus with a reasonable opportunity to correct or replace the defective Granicus Software. Client agrees to comply with Granicus' reasonable instructions with respect to the alleged defective Granicus Software. The applicable written specifications are provided as an exhibit to this Agreement. 2011-020 M2011-037 02/08/11 Page 1 Granicus ~+*r~~~ 2.4 Limitations. Except for the license in Section 2.2, Granicus retains all ownership and proprietary rights in and to the Granicus Software, and Client is not permitted, and will not assist or permit a third party, to: (a} utilize the Granicus Software in the capacity of a service bureau ar on a time share basis; (b} reverse engineer, decompile or otherwise attempt to derive source code from the Granicus Software; (c) provide, disclose, ar otherwise make available the Granicus Software, or copies thereof, to any third party; or {d} share, loan, or otherwise allow another Meeting Body, in or outside its jurisdiction, to use the Granicus Software, or copies thereof, except as expressly outlined in the Proposal. PAYMENT OF FEES 3.1 Client agrees to pay all costs as outlined in Exhibit A. 3.2 Monthly billing for Managed Services shall begin forty five (45) days after the receipt of a fully executed Agreement or the receipt of a purchase order for the up-front costs, whichever occurs first, as agreed upon in Exhibit A. 3.3 Client agrees to pay all invoices from Granicus within thirty (30} days of receipt of invoice, provided that Client agrees to pay the Managed Services Fee to Granicus on a monthly basis, no later than the first day of each month in advance of services. Granicus, Inc. shall send all invoices to: Name: ~v.~ i ~ L.~~t t Title: C., ~ ~ ~ G~ v ~ ~ y C~ ~ s-f ~ E'- ~ w Ctis $' ~ ~ ~-~,.- ~.~.v-~ `cc ~`-'r c ~-+ c ~.c. Address: (~,~, ~~ ~~~7 ~~~~s CMv~'s~: ~ .`1~~bcj 3.4 Upon renewal of this Agreement, Granicus may include (in which case Client agrees to pay) a maximum increase of the current CPT percentage rate (as found at The Bureau of Labor and Statistics website itt~j~a/www.{~ls.~cv/C'Pl/) or three {3) percent a year on Client's Managed Services Fee, whichever is larger. 3.5 Training Cancellation Policies. Granicus' policies on Client cancellation of scheduled trainings are as follows: (a} Onsite Training. For any cancellations within forty-eight (48} hours of the scheduled onsite training, Granicus, at its sole discretion, may invoice the Client for one hundred (100} percent of the purchased training costs and all travel expenses, including any incurred third party cancellation fees. Subsequent training will need to be purchased and scheduled at the previously quoted pricing. (b) Online Training. For any cancellations within twenty-four (24) hours of the scheduled online training, Granicus, at its sole discretion, may invoice the Client for fifty {50) percent of the purchased training costs, including any incurred third party cancellation fees. Subsequent training will need to be purchased and scheduled at the previously quoted pricing. 3.6 Additions. Granicus, at its' sole discretion, may add features or functionality to existing product suite bundles for various reasons, including to enhance Granicus' offerings, or improve user satisfaction. During the initial period of this Agreement, the customer understands that the use of these additional products is included in the originally agreed upon monthly managed services fees. Page 2 At contract renewal, the customer acknowledges that this added functionality may have additional monthly managed service charges associated with it and that monthly managed services rates on renewals may have a higher rate than preceding years. 4. CONTENT PROVIDED TO GRANICUS 4.1 Res onsibilit for Content. The Client shall have sole control and responsibility over the determination of which data and information shall be included in the Content that is to be transmitted, including, if applicable, the determination of which cameras and microphones shall be operational at any particular time and at any particular location. However, Granicus has the right {but not-the obligation) to remove any Content that Granicus believes violates any applicable law or this Agreement. 4.2 Restrictions. Client shall not provide Granicus with any Content that: (i) infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights; {ii) violates any. law, statute, ordinance or regulation, including without limitation the laws and regulations governing export control and e-maiUspam; (iii) is defamatory or trade libelous; (iv} is pornographic or obscene, or promotes, solicits or comprises inappropriate, harassing, abusive, profane, defamatory, libelous, threatening, indecent, vulgar, or otherwise objectionable or constitutes unlawful content or activity; (v) contains any viruses, or any other similar software, data, or programs that may damage, detrimentally interfere with, intercept, or expropriate any system, data, information, or property of another. 5. TRADEMARK OWNERSHIP. Granicus and Client's Trademarks are listed in the Trademark Information exhibit attached as Exhibit D. 5.1 Each Party shall retain all right, title and interest in and to their own Trademarks, including any goodwill associated therewith, subject to the limited Iicense granted to the Client pursuant to Section 2 hereof. Upon any termination of this Agreement, each Party's right to use the other Party's Trademarks pursuant to this Section 5 terminates. S.2 Each party grants to the other anon-exclusive, non-transferable (other than as provided in Section 5 hereof), limited license to use the other party's Trademarks as is reasonably necessary to perform its obligations under this Agreement, provided that any promotional materials containing the other party's trademarks shall be subject to the prior written approval of such other party, which approval shall not be unreasonably withheld. 6. LIMITATION OF LIABILITY 6.1 Warranty Disclaimer. Except as expressly provided herein, Granicus' services, software and deliverables are provided "as is" and Granicus expressly disclaims any and alI express or implied warranties, including but not limited to implied warranties of merchantability, non- infringement of third party rights, and fitness for a particular purpose. Granicus does not warrant that access to or use of its software or services will be uninterrupted or error free. In the event of any, interruption, Granicus' sole obligation shall be to use commercially., reasonable efforts to restore access. 6.2 Limitation of Liabilities. To the maximum extent permitted by applicable law, Granicus and its suppliers and licensors shall not be liable for any indirect, special, incidental, consequential, or punitive damages, whether foreseeable or not, including but not limited to: those arising out of access to or inability to access the services, software, content, or related technical Page 3 support; damages or costs relating to the loss of: profits or revenues, goodwill, data (including lass of use or of data, loss or inaccuracy or corruption of data); or cost of procurement of substitute goods, services or technology, even if advised of the possibility of such damages and even in the event of the failure of any exclusive remedy. 7. CONFIDENTIAL INFORMATION & OWNERSHIP. 7.1 Confidentiality Obli atg ions. Confidential Information shall mean all proprietary or confidential information disclosed or made available by the other party pursuant to this Agreement that is identified as confidential or proprietary at the time of disclosure or is of a nature that should reasonably be considered to be confidential, and includes but is not limited to the terms and conditions of this Agreement, and all business, technical and other information {including without limitation, all product, services, financial, marketing, engineering, research and development information, product specifications, technical data, data sheets, software, inventions, processes, training manuals, know-how and any other information or material), disclosed from time to time by the disclosing party to the receiving party, directly or indirectly in any manner whatsoever (including without limitation, in writing, orally, electronically, or by inspection); provided, however, that Confidential Information shall not include the Content that is to be published on the website(s) of Client. 7.2 Each party agrees to keep confidential and not disclose to any third party, and to use only for purposes of performing or as otherwise permitted under this Agreement, any Confidential Information. The receiving party shall protect the Confidential Information using measures similar to those it takes to protect its own confidential and proprietary information of a similar nature but not less than reasonable measures. Each party agrees not to disclose the Confidential Information to any of its Representatives except those who are required to have the Confidential Information in connection with this Agreement and then only if such Representative is either subject to a written confidentiality agreement or otherwise subject to fiduciary obligations of confidentiality that cover the confidential treatment of the Confidential Information. 7.3 Exceptions. The obligations of this Section 7 shall not apply if receiving party can prove by appropriate documentation that such Confidential Information (i) was known to the receiving party as shown by the receiving party's files at the time of disclosure thereof, (ii} was already in the public domain at the time of the disclosure thereof, (iii) entered the public domain through no action of the receiving party subsequent to the time of the disclosure thereof, or (iv} is required by law or government order to be disclosed by the receiving party, provided that the receiving party shall notify the disclosing party in writing of such required disclosure as soon as reasonably possible prior to such disclosure, . TERM 8.1 The term of this Agreement shall commence on the date hereof and shall continue in full force and effect for twelve { 12) months after the date hereof. This Agreement shall automatically renew for an additional three (3) terms of one (1) year each, unless either party notifies the other in writing at least sixty (60) days prior to such automatic renewal that the party does not wish to renew this Agreement. This agreement may be terminated at any time upon sixty (60) days written notice, due to non-appropriation of funds during Client's annual budgetary process. If sufficient funds are not appropriated to continue the agreement in the upcoming fiscal year, then this agreement shall be terminated upon notice to Granicus. $.2 Ri hg is Upon Termination. Upon any expiration or termination of this Agreement, Page 4 and unless otherwise expressly provided in an exhibit to this Agreement: (a} Client's right to access or use the Granicus Solution, including Granicus Software, terminates and Granicus has no further obligation to provide any services; (b) Client has the right to keep any purchased hardware, provided that Client removes and/or uninstalls any Granicus Software on such hardware. However, if Client has received hardware as part of a Granicus Open Platform Suite solution ("Open Platform Hardware"), Client understands that they are leasing the Open Platform Hardware. Upon termination of this Agreement, Client shall immediately return the Open Platform Hardware to Granicus, inc. The Open Platform Hardware must be returned within fifteen (15) days of termination, and must be .in substantially the same condition as when originally shipped, subject only to normal wear and tear; and (c} Client shall immediately return the Granicus Software and all copies thereof to Granicus, and within thirty (30) days of termination, Client shall deliver a written certification to Granicus certifying that it no longer has custody of any copies of the Granicus Software. 8.3 Obli ations U on Termination. Upon any termination of this Agreement, (a) the parties shall remain responsible for any payments that have become due and owing up to the effective date of termination; (b} the provisions of 2.1, 2.4, 3, 4, 5, 5.1, 6.2, 7, 8.3, and 10 of the agreement, and applicable provisions of the Exhibits intended to survive, shall survive termination of this Agreement and continue in full force and effect; (c} pursuant to the Termination or Expiration Options Regarding Content, Granicus shall allow the Client limited access to the Client's Content, including, but not limited to, all video recordings, timestamps, indices, and cross-referenced documentation. The Client .shall also have the option to order hard copies of the Content in the form of compact discs or other equivalent format; and (d) Granicus has the right to delete Content within sixty (60) days of the expiration or termination of this Agreement. 9. PATENT, COPYRIGHT AND TRADE SECRET INFRINGEMENT. 9.1 Granicus' Options. if the Granicus Software becomes, or in Granicus' opinion is likely to become, the subject of an infringement claim, Granicus may, at its option and sole discretion, (i) obtain for Client the right to continue to use the Granicus Software as provided in this Agreement; (ii) replace the Granicus Software with another software product that provides similar functionality; or (iii) if Granicus determines that neither of the foregoing options are reasonably available, Granicus may cease providing the applicable services or require that Client cease use of and destroy the Granicus Software. In that event, and provided that Client returns or destroys (and certify to such destruction of) all copies of the Granicus Software in Client's possession or control, if any, Granicus will refund to Client. all license fees paid by Client under the current Agreement. Page 5 10. MISCELLANEOUS. 10.1 Amendment and Waiver. This Agreement may be amended, modified, waived or canceled only in writing signed by each of the parties hereto or, in the case of a waiver, by the party waiving compliance. Any failure by either party to strictly enforce any provision of this Agreexx~ent will not be a waiver of that provision or any further default. 10.2 Governing Law. The laws of the State of Texas shall govern the validity, construction, and performance of this Agreement, without regard to its conflict of law principles. 10.3 Construction and Severability. Wherever possible, each lrovision of this Agreement shall be interpreted so that it is valid under applicable law. If any provision of this Agreement is held illegal or unenforceable, that provision will be reformed only to the extent necessary to make the provision legal and enforceable; all remaining provisions continue in full force and effect. 10.4 Independent Contractors. The parties are independent contractors, and no other relationship is intended by this Agreement. 10.5 Force Majeure. Other than payment obligations, neither party is responsible far any delay or failure in performance if caused by any event outside the reasonable control of the party, including without limitation acts of God, government regulations, shortage of supplies, act of war, act of terrorism, earthquake, or electrical, Internet or telecommunications outage. 10.6 Closed Ca~tionin~ Services. Client and Granicus may agree that closed captioning or transcription services will be provided by a third party under this agreement. In such case, Client expressly understands that the third party is an independent contractor and not an agent or employee of Granicus. Granicus is not liable for acts performed by such independent third party 10.7 Granicus shall comply-with the insurance requirements on the attached Exhibit F. [The remainder of this page left blank intentionally] Page 6 This Agreement consists of this Service Agreement as well as the following exhibits, which are incorporated herein by reference as indicated: Exhibit A: Proposal Exhibit B: Support Information Exhibit C: Hardware Exhibit Exhibit D: Trademark Information Exhibit E: Termination or Expiration Options Regarding Content Exhibit F: Insurance Exhibit IN WITNESS WHEREOF; the parties have caused this Agreement to be executed by their duty authorized representatives, GRANICUS, INC. By: Ed Roshitsh Its: Chief Operating Officer Address: 56$ Howard Street, Suite 300 San Francisco, CA 94105 gppravad as to farm: ~ ~ t k „ .7 ~~ t,isa Ag~~ r Attorney Ag515tc~nt ity For City Attorney ~[ t` D3'1 x~~~oRic~~ air cor~Krol. ,.a~.2,~D~,~11 Jy~wtl~.w~~~a~~}mow. r~..a N~R~ S£CitET~RY r CITY OF CORPUS CHRISTI Name: !-~G I ~ ~~~ 10~ i' ItS: ~_t1_! ~1W~~1C-r Address: f 2a ~ LGV rti( ~: ~uS C.Y~ ~'l5ft,~ a ~ Date: - /g ~ ~ .. lh~ill4t~ ~E~A~'~ Ci`iY r~C~~TAI~" Page 7 EXHIBIT A PROPOSAL The remainder of this page is left blank intentionally.] Page 8 rar~icus. cannect:ing government 1/4/2011 To: City of Corpus Christi Annie Leal Customer Service Manager Via Email RE: Granicus_I'roposal to~Corpus Christi_ENT_MV_5R_9-6-06 Effective February 1st 2011 through January 3181 2012 Annie, Granicus looks forward in continuing our successful relationship with City of Corpus Christi. As you requested, we are submitting the following invoice which will serve as the renewal of our services as your streaming media solutions provider. The MediaManagerTM Monthly Management Services Fee of $2,550.00 for 12 months yields a total annual cost o£ $30,600. It's been our pleasure to work with the City of Corpus Christi. At Granicus, we recognize that a great product is only part of what keeps our clients satisfied. For that reason, Granicus provides 24/7 technical support and onsite user training. We also take full responsibility for maintaining and monitoring the technology that powers your solution, so that you can avoid the cost of developing a team of streaming experts. When you need us we will be there to help. If you have any questions about our services, please do not hesitate to contact me Sincerely, Ramkumar Annasami Account Manager Gxanicus, Inc. www.granicus.com 568 Howard Street, Suite 3DD, San Francisco, CA 94905 0415) 357-3618 rancus~ conn.ectfng ga~ernment Pricing Monthly Managed Services {Granicus MediaManager) $1800.OOImo Monthly Managed Services (Sectioned View Page) $50.QOImo Monthly Managed Services (Open Platform, Government Transparency and Citizen Participation Suites)' $700.OOlmo 'T'otal Monthly Managed Services $2550.401mo *Promotion: Free Month Managed Services Until July 1, 2011 on Open Platform, Government Transparency and Citizen artici ation Suites) -$700.OOImo Granicus Managed Services All plans include fuEl Managed Services, complete monitoring and maintenance of your on-site hardware and 24/7 techtucal and user support for your complete solution. Managed Services also include all software upgrades and bug fixes for a[1 of the City's Granicus software components. The goal of our Managed Services program is to help the City realize the highest level of value and satisfaction from Granicus solution, without incurring additional or unexpected costs. Granicus Managed Services include the following: Technical and User Support Granicus offers continuous customer support and is dedicated to ensuring that the City is completely satisfied with Granicus products and services. Granicus staff are available to the City 24hrs a day, 365 days a year, via the contact info below. Direct (B:DOam to 6:OO~m Pacific time): 415-522-5216 Toll Free (B:OOam to 6:00~5m Paczftc tzme~: 877-889-5495 On-call Technical Support (avaalable z4 hours, 7 days a aveek~: 415-637-6520 Site: www.granicus.com Email; supp~~tt@granicus.com Monitoring As paint of the City's Managed Services Granicus will continually monitor, on a 24/7 basis, all the software and hardware included in your solution. Should any malfunction appear, Granicus will immediately notify the City and proceed to resolve the issue. Granicus is committed to repair or replace any non-functioning hardware, provided directly from Granicus, within 24 hours far up to 3 years. Software Upgrades Granicus provides its software as a "Lifetime License", and all software upgrades are included as part of your Managed Services program. This includes both the rights to use the upgraded software and any services required as part of the upgrade process. Bandwidth and Stora e Through Granicus Managed Services we will provide all of the bandwidth and storage necessary to utilize your solution. The Granicus Managed Services plan includes "Unlimited Bandwidth" for streaming the City's Live and on-demand content over the Internet through the Granicus Media CenterTM www.granicus.cam .568 Howard Street, Suite 300, San Francisco, CA 94105 0 (495) 357-3618 s ran~cus~ .connecting governmerit The CYranicus Managed Services plan also includes indefinite retention schedules for all public meetings. Sign to Accept proposal. Return to representative: Granicus, Inc. 5G8 Howard St., Ste 300 San Francisco, CA 94105 City of Corpus Christi l Client Signature: '~y~ Date: ~ Q r j Approved as to form: ~ ~~ ! l y~ Lisa Aguil r Assistant Attorney Far City Attorney Granicus, Inc. ~~ Signature: Date: G I ~i' 2.0 /1 www.granicus.com 568 Howard Street, Suite 3p0, San Francisco, CA 9415 (415) 357-3618 ~`~~N~ ~oi..i_~Lu w1.,t.il -,ri Exb~bit~_ 1/4/2011 To: City of Corpus Christi Annie Leal Customer Service Manager Via Email RE: Granicus_Proposal to_Corpus Christi ENT NN_SR 9-6-OG Effective February 1St 2011 through January 31St 2072 Annie, I Granicus looks forward in continuing our successful relationship with City of Corpus Christi. As you requested, we are submitting the following invoice which will serve as the renewal of our services as your streaming media solutions provider. The MediaManagerTM Monthly Management Services Fee of $2,550.00 for 12 nnonths yields a total annual cost of $30,600. It's been our pleasure to work with the City of Corpus Christi. At Granicus, we recognize that a great product is only part of what keeps our clients satisFied. For that reason, Granicus provides 24/7 technical support and onsite user training. We also take full responsibility for maintaining and monitoring the technology that powers your solution, so that you can avoid the cost of developing a team of streaming ~ experts. When you need us we will be there to help. If you have any questions about our services, please do not hesitate to contact me. Sincerely, Ramkumar Annasami Account Manager Gxanicus, Inc. www.granieus.com ®568 Howard Street, Suite 30U, San Francisco, O.A ~741U5 ~ {~15) 357.368 .~ ~"C~I Cl I U ~W ~n~+_c.irr~ tea ~~tiicErtl, Pricing Monthly Managed Services (Granicus MediaManager) $1800.OOIma Monthly Managed Services (Sectioned View Page) $50.OOImo Monthly Managed Services (Open Platform, Government Transparency and Citizen Participation Suites)* $700.OOlmo Total Monthly Managed Services $2550.OOlmo *l'roxnotiott: l~rec IVlouth Managed Services Until July 1, 2U11 on Open Platform, Government 'Trans ~aren.cy and Citizen artici atioz~. Smites) -$700.00lrno Granicus Managed Services All plans include full Managed Services, complete monitoring and maintenance of your on-site hardware and 24/7 technical and user support for your complete solution. Managed Services also include all software upgrades and bug fixes for all of the City's Granicus software components. The goal of our Managed Services program is to help the City realize the highest level of value and satisfaction from Granicus solution, without incurring additional or unexpected costs. Granicus Managed Services include the following: Technical and User Support Granicus offers continuous customer support and is dedicated to ensuring that the City is completely satisfied with Granicus products and services. Granicus staff are available to the City 24hrs a day, 3G5 days a year, via the contact info below. Direct (S:OOam to 6:OOpm .I'aczfzc time): 415-522-5216 Toll Free (B:OOam to 6:OOpnr Paczfsc time): 877-889-5495 On-caIl Technical Support (available 24 hours, 7 days a week): •'l i i- t>3'' i~;:i:.~.!") ;~i~ea: ~v~rw.~ranicus.can~ '~:`,#21~1.i1: tiLt~)p(i.I't~a~fs7:fiil.1C'3„S,CC.?x?7 Monitoring As part of the City's Managed Services Granicus will continually monitor, on a 24/7 basis, all the software and hardware included in your solution. Should any malfunction appear, Granicus will immediately notify the City and proceed to resolve the issue. Granicus is committed to repair or replace any non-functioning hardware, provided directly from Granicus, within 24 hours for up to 3 years. Software Upgrades Granicus provides its software as a "Lifetime License", and all software upgrades are included as part of your Managed Services program. This includes bath the rights to use the upgraded software and any services required as part of the upgrade process. Bandwidth and Stara e Through Granicus Managed Services we will provide all of the bandwidth and storage necessary to utilize your solution. The Granicus Managed Services plan includes "Unlimited Bandwidth" fox stxeazx~ing the City's live and on-demand content over the Internet through the Granicus Media CenterTM wv~w.granicus.corn ~ 368 I-ioward Street, Suite 30Q, San ~'rancrsca, CA ~4i~5 ~ (~95) 3S7-3b18 f f ~~ ~1 I ~ The Granicus Managed Services plan also includes indefinite tetention schedules for all public meetings. Sign to Accept proposal. Return to representative: City of Corpus Christi Client Signataxe: Date: Granicus, Inc. 568 Haward St., Ste 300 San Francisco, CA 94105 Granicus, Inc. Signature: Date: ww~r.~ranicus.corn + 568 Fto~rrarc[ Street, Suite 3(7Q, San Francisco, CA X74145 (415) 357-3618 EXHIBIT B SUPPORT INFORMATION 1. Contact Information. The support staff at Granicus may be contacted by the Client at its mailing address, general and support-only telephone numbers, and via e-mail or the Internet. (a} Mailing Address. Mail may be sent to the support staff at Granicus headquarters, located at 56$ Howard Street, Suite 300, San Francisco, California, 94105. (b} Telephone Numbers. Office staff may be reached from $;00 AM to 7:00 PM Pacific time at {415) 357-3618 or toll-free at (877) 889-5495. The technical support staff may be reached at (415) 655-2400 from 8:00 AM to 7:00 PM Pacific time. After hours or in case of a technical support emergency, the support staff may he reached at (415) 655-2414, twenty-four (24) hours a day, seven (7) days a week. (c} Internet and E-mail Contact Information. The website far Granicus is hit~~vw~ti~.k~rirc~~s_com. E-mail may be sent to the, support staff at support @ ~ranicus.com. 2. Reco nized Client Re resentatives. Granicus strives to provide unparalleled support to its Clients by ensuring that Client staff is properly educated and is prepared to maximize its Granicus Solution. Any Client Representative who wishes to participate and receive Granicus customer advocacy services shall participate in and complete the training program that is suited far the Granicus Solution. Once a Client- Representative completes the training, that Representative will be recognized in Granicus' internal system as qualified to receive support and ongoing education services. All Client Representatives are eligible to receive technical support services, regardless of participation in the training program. 3. Support Polio When Granicus received notification of an issue from Client, a Granicus account manager or technical support engineer will respond directly to the Client via phone or e- mail with (a) an assessment of the issue, (b) an estimated time far resolution, and {c) will be actively working to resolve the issue as appropriate for the type of issue. Notification shall be the documented time that Granicus receives the Client's call or e-mail notifying Granicus of an issue or the documented time that Granicus notifies Client there is an issue. Granicus reserves the right to modify its support and maintenance policies, as applicable to its customers and licensees generally, from tune to time, upon reasonable notice. 4. Scheduled Maintenance. Scheduled maintenance of the Granicus Solution will not be counted as downtime. Granicus will clearly post that the site is down for maintenance and the expected duration of the maintenance. Granicus will provide the Client with at least two (2) days prior notice for any scheduled maintenance. All system maintenance will only be performed during these times, except in the case of an emergency. ll:n the case that emergency maintenance is required, the Client will be provided as much advance notice, if any, as possible under the circumstances. 5. Software Enhancements or Modifications. The Client may, from time to time, request that Granicus incorporate certain features, enhancements or modifications into the licensed Granicus Software. Subject to the terms and conditions to this exhibit and the Service Agreement, Granicus and Client will use commercially reasonable efforts to perform all tasks in the Statement of Work ("SOW"). Upon the Client's request for such enhancements/modifications, the Client shall prepare a SOW for the specific project that shall define in detail the Services to be performed. Each such SOW signed by both parties is deemed incorporated in this exhibit by reference. Granicus shall submit a cost proposal including all costs pertaining to furnishing the Client with the enhancementslmodifications. Page 9 5.1 Documentation. After the SOW has been executed. by each party, a detailed requirements and detailed design document shall be submitted illustrating the complete financial terms that govern the SOW, proposed project staffing, anticipated project schedule, and other information relevant to the project. Such enhancements or modifications shall become part of the licensed Granicus Software. 5.2 Acceptance. Client understands that all work contemplated by this exhibit is on a "time-and materials" basis unless otherwise stated in the SOW. Within ten (1Q) business days of Granicus' completion of the milestones specified in the SOW and delivery of the applicable enhancementlmodification to Client, Client will provide Granicus with written notice of its acceptance or rejection of the enhancementlrnodification, based on the acceptance criteria set forth in the SOW. Client agrees that it will not reject any enhancenaentlmodification so Iong as it substantially complies with the acceptance criteria. S.3 Title to Modifications. All such modifications or enhancements shall be the sole property of. the Granicus. 6. Limitation of Liability; Exclusive Remedy: IN THE EVENT OF ANY INTERRUPTION, GRANICUS' SOLE OBLIGATION, AND CLIENT'S EXCLUSIVE REMEDY, SHALL BE FOR GRANICUS TO USE COMMERCIALLY REASONABLE EFFORTS TO RESTORE ACCESS AS SOON AS REASONABLY POSSIBLE. End of Support Information] Page 10 EXHIBIT C GRANICIIS, INC. HARDWARE EXHIBIT THIS HARDWARE EXHIBIT is entered into by Granicus and Client, as an attachment to the Service Agreement between Granicus and Client, for the sale of the hardware components of the Granicus Solution (the "Hardware") by Granicus to Client, This exhibit is an additional part of the Service Agreement and is incorporated therein by reference. This exhibit does not change any term of the Service Agreement except to the extent it is contrary to the Service Agreement. Capitalized terms used but not defined in this exhibit have the meanings given in the Service Agreement. 1. Purchase Price. The purchase price far the Hardware shaIl be the price specified in the Proposal. 2. Title and Delivery. Any scheduled ship date quoted is approximate and not the essence of this exhibit, Delivery is F.O.B. Granicus' point of shipment. Granicus will select the shipment method unless otherwise mutually agreed in writing. The risk of loss passes to Client upon delivery to the carrier at Granicus' point of shipment. Granicus retains title to the Hardware until Granicus has received payment in full of all sums due pursuant to this exhibit. Granicus retains title to and ownership of all Granicus Software installed by Granicus on the Hardware, notwithstanding the use of the term "sale" or "purchase." 3. Acceptance. Use of the Hardware by Client, its agents, employees or licensees, or the failure by Client to reject the Hardware within fifteen {15) days following delivery of the Hardware, constitutes Client's acceptance. Client may only reject the Hardware if the Hardware does not conform to the applicable written specifications. 4. Hardware Warranty. Granicus will provide to Client any warranty provided by the manufacturer with respect to the Hardware. Granicus shall repair or replace any Hardware provided directly from Granicus that fails to function properly due to normal wear and tear, defective workmanship, or defective materials as lang as such Hardware is then under the manufacturer's warranty. 5. Service Response Time. For hardware issues requiring replacement, Granicus shall respond (via written or verbal acknowledgment} to the request made by the Client within twenty- four (24) hours. Hardware service repair or replacement will occur within seventy-two (72) hours of the request by the Client; not including the time it takes for the part to ship and travel to the Client. The Client shall grant Granicus or its Representatives access to the Hardware for the purpose of repair ar replacement at reasonable times. Granicus will keep the Client informed regarding the time frame and progress of the repairs or replacements. 6. IIse of Nan-Approved Hardware. The Granicus platform is designed and rigorously tested based on Granicus-approved hardware. In order to provide the highest level of support, we recommend including Granicus-approved hardware in your solution. However, Granicus does afford clients with the option of utilizing their awn hardware, providing that there is successful validation by Granicus technical staff. While it is Granicus' intention to provide clients that use their own hardware with the same level of customer care and continuous software upgrades, this level of service is not guaranteed. 7. DISCLAIMER OF WARRANTIES. NOTWITHSTANDING THE MAINTENANCE PROVIDED UNDER. SECTION A- ABOVE, THE SOLE WARRANTY ON THE HARDWARE IS ANY MANUFACTURER'S WARRANTY AS PROVIDED IN SECTION 1 ABOVE, AND GRANICUS DISCLAIMS ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A Page ~~ PARTICULAR PURPOSE, OF MERCHANTABILITY AND AGAIlVST IlVFRINGEMENT, WITH RESPECT TO THE HARDWARE. NO PERSON IS AUTHORIZED TO MAKE ANY WARRANTY OR REPRESENTATION ON BEHALF OF GRANICUS. 8. LIMITATION OF LLABILITY. GRANICUS SHALL NOT BE LIABLE FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, PUNTTNE OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATING TO THIS EXHIBIT INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, WHETHER SUCH LIABILITY ARISES UNDER CONTRACT, TORT {INCLUD]NG NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF GRANICUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGE COULD HAVE BEEN REASONABLY FORESEEN. (end of Hardware Exhibit] Page 12 EXHIBIT D TRADEMARK INFORMATION Granicus Registered Trademarks gran~cus~ Granicus logo as a mark Granicus® MediaVault° Mobile Encoder° Outcast Encoder® StreamReplicator~ Granicus Trademark Names TM Integrated Public Record' Intelligent Routing"" LinkedMinutes'~` LiveManager ` MediaCenter~"' MediaManager'T' MeetingMemberTF` MeetingServer'~ Simulcast Encoder~'S VoteCast~ VoteCast~'` Classic VoteCastT~` Touch Client Trademarks Page 13 EXHIBIT E TERNIINATION OR EXPIRATION OPTIONS REGARDING CONTENT In case of termination by Client or expiration of the Service Agreement, Granicus and the Client shall work together to provide the Client with a copy of its Content. The Client shall have the option to choose one (1) of the following methods to obtain a copy of its Content: • Option 1: Video files on DVR and a compact disc (CD} that contains the index and clip name data in CSV or XML format will be created and sent to the Client. This option may result in an additional charge to Client. • Option 2: Provide the Content via download from MediaManager or from a special site created by Granicus. This option shall be provided free of charge. • Option 3: Granicus shall provide the means to pull the content .from the MediaVault in CSV or XML format. This option shall be provided free of charge. The Client and Granicus shall work together and make their best efforts to transfer the Content within the sixty {b0} day termination period which begins on the date of termination of the agreement. Granicus has the right to delete Content froze. its services after sixty (60) days with prior written notice to Client to advise of the deletion date. Page ____ 14 EXHIBIT F- INSURANCE REQUIREMENTS I. GRAN[CUS'S LIABILITY INSURANCE A. Granicus must not commence work under this agreement until al[ insurance required herein has been obtained and such insurance has been approved by the City. Granicus must not allow any subcontractor to commence work until all similar insurance required of the subcontractor has been obtained. B. Granicus must furnish to the City Risk Manager two (2) copies of Certificates of Insurance, showing the fallowing minimum coverage by insurance company(s) acceptable to the City's Risk Manager. The City must be named as additional insured for the liability policies and a blanket waiver of subrogation is required on all applicable policies. TYPE OF INSURANCE MINIMUM INSURANCE COVERAGE 30~Day written notice ofi cancellation is Bodily Injury and Property Damage re uired on all certificates Per occurrence / a re ate Commercial General Liability including: 1. Commercial Farm $1,000,000 Combined Single Limit 2. Premises -Operations 3. Products) Completed Operations 4. Contractual Liability 5. Independent Contractor 6. Persanalln'u Electronic Data Liability Insurance including i . Professional Liability $500,000 per claim 1$1,000,000 aggregate 2. Errors & Omissions Workers Compensation Applicable while on City premises Which complies with the Texas Workers' Employers Liability Compensation Act and Section II of this exhibit $500, 0001$100, 0001$ 5 00, 000 C. In the event of accidents of any kind, Granicus, lnc. must furnish the Risk Manager with copies of all reports of such accidents within ten (10) days of accident, II. ADDITIONAL REQUIREMENTS A. Granicus must obtain workers' compensation coverage through a licensed insurance company in accordance with Texas law. The contract for coverage must be written on a policy and endorsements approved by the Texas Department of Insurance. The coverage provided must be in amounts sufficient to assure that all workers' compensation obligations incurred will be pramptiy met. Page 15 B. Granicus's financial integrity is of interest to the City; therefore, subject to Granicuss right to maintain reasonable deductibles in such amounts as are approved by the City, Granicus shall obtain. and maintain in full force and effect for the duration of this Contract, and any extension hereof, at Granicus's sole expense, insurance coverage written on an occurrence basis, by companies authorized and admitted to do business in the State of Texas and with an A.M. Best's rating of no less than A- Vll. C. The City shall be entitled, upon request and without expense, to receive copies of the policies, declarations page and all endorsements thereto as they apply to the limits required by the City, and may require the deletion, revision, or modification of particular policy terms, conditions, limitations or exclusions (except where policy provisions are established by law or regulation binding upon either of the parties hereto or the underwriter of any such- policies}. Granicus shall be required to comply with any such requests and shall submit a copy of the replacement certificate of insurance to City at the address provided below within 10 days of the requested change. Granicus shall pay any costs incurred resulting from said changes. All notices under this Article shall be given to City at the following address: City of Corpus Christi Attn: Risk Management P.O. Box 9277 Corpus Christi, TX 78469-9277 {361) 826-4555- Fax # D. Granicus agrees that with respect to the above required insurance, all insurance policies are to contain or be endorsed to contain the following required provisions: • Name the City and its officers, officials, employees, volunteers, and elected representatives as additional insured by endorsement, as respects operations and activities of, or on behalf of, the named insured performed under contract with the City, with the exception of the workers' compensation and professional liability polices; • Provide for an endorsement that the "other insurance" clause shall not apply to the City of Corpus Christi where the City is an additional insured shown on the policy; • Workers' compensation and employers` liability policies will provide a waiver of subrogation in favor of the City; and • Provide thirty {30) calendar days advance written notice directly to City of any suspension, cancellation, non-renewal or material change in coverage, and not less than ten (10) calendar days advance written notice for nonpayment of premium. E. Within five (5} calendar days of a suspension, cancellation, or non-renewal of coverage, Granicus shall provide a replacement Certificate of Insurance and applicable endorsements to City. City shall have the option to suspend Granicus's performance should there be a lapse in coverage at any time during this contract. Failure to provide and to maintain the required insurance shall constitute a material breach of this contract. F. In addition to any other remedies the City may have upon Granicus's failure to provide and maintain any insurance or policy endorsements to the extent and within the time Page 16 herein required, the City shall have the right to order Granicus to stop work hereunder, andlor withhold any payment(s) which become due to Granicus hereunder until Granicus demonstrates compliance with the requirements hereof. G. Nothing herein contained shall be construed as limiting in any way the extent to which Granicus may be held responsible -for payments of damages to persons or property resulting #rom Granicus's or its subGranicus's performance of the work covered under this agreement. H. It is agreed that Granicus's insurance shall be deemed primary and non-contributory with respect to any insurance or self insurance carried by the City of Corpus Christi for liability arising out. of operations under this contract. It is understood and agreed that the insurance required is in addition to and separate from any other obligation contained in this contract. Page 17 ._: ~ra~n~cus® ~ s ~ ~ ~ •rC' ~I ~ 1 .: f _ _ t ~k = ~ L~~~ ~ ~.~~ _ ~~.~a~-.T .. Granicus offers the first cloud platform and suite of applications designed specifical€y far government agencies that want to take advarttage of the convenience and cost-efficiency of software-as-a-service. Qur solutions enable government agencies to connect with citizens in meaningful new ways online, aver mobile devices, ar social networks. They also help boost staff efficiency and control costs through automated online processes that can be managed at anytime, from any location. Citizen t+te4ting Legislative Participation Eftlcfency Management ,~ Government .+.` -. Training Transparer~t Management c'1,. 1 ~ .~. '=, ~r'' ~~ ` ~~ .~. ,.._.~ ` ~ ~~ ~~' a h ~~~ihJE~[S.r~`;1~~-I~~y'i. ~~e~6 1e~.7 !';; _.r. All the features and benefits of the open platform era included with every Granrcus purchase. Get started easi€y an a law cost platform that expands as your needs grow. Simp€y add-on additional product suites at anytime. . L€te r', On-Demand Strn_aming ~ I ~ rm I,~~,I U ~ !I ..~ 1 1 ': .. - ., home nt srorl~, nr dny^uhP~~ In the ~,v xl I ~ aad on tl r21.. lJhliiad Encoder ' ~ r"7n^. rully;:narag_d appllan ~? ic' I .. encoJiny un ~ m>~rxaae al .} , o.I1LJt oli Intelligent Routing & Cantont Synchronization ~ Intelligarlt routing to on s ;r nr nost«.6 it ;'ribl.ltlrr ;r~'rrs znr. is"3 nfrnrnr__n'.pn 'i ~optimi~~ ham;mlt~ ir1 ,cc: irity ' ilnfimitad Storage & lllstrlhution ' i Lnllmu_d rneal3 ~t...~~e and c ~trl~utl,,n iru?it cur edorld,-c,a-s hcste;] Ir rasir~~~~tur ..ns~;•~s un1.31~ ~letl I,all_•Irla Icy Mufti le P.ledla Formpis ol.lppnrt; PSI r;+.;nf~ SII r IigCt, L"Jirr.LVts Aie9:a r Izyer, 9-ql~l-Cetinitior v~lu= Si:r e:t, 2rtU %;d_Ge Fl~~h. fiodundant-Data Cent0r5 Buck.-IJ p Salety F re~ur:dancy' ritr-~u tl _ ~t he'~rh, frrrr dnd rcgu',r c~,i Fui„ r t,,Ir,~,J „ ,it I'r. ~dnr~yn to ~r^.cct -mdi[~ t . ~a1a I~ss ~ 1 1247 365 A.vsl[a 6111ty & Pr~outlve Cl anltorlnfl t=-.r .,r Ilnq, t ~~tt r2t,verk monl urlcg. IninJSl:r d~tectlon '. Jlrlardclllh' assessrtr tL--, ar:d ,J pUr ie gua rn.ees. Camprchcnsly^ Security .u[in~°. ;; r t. cUe I . ~-:~.°ie= ,:r i ~I ~. r: r I i ~~:~i ~ I In3r .. ' r?h It ' 3.-e ! ' ,: i Modla Portal I Fnr ~ h ~truh _Ie II ? ~ a hl c_ -~ _r n ~ i >.a r, i -.-J lu tl; in- r;it I i :J ;, ,I HI I s~_r 11[udip Plpycr --___ F ~ I ~'_ . r J n Jer j J nelra hrc ugl a canf gurahle'p ayer thatsulpalts r~s Illu elutlsdr. ly at J=11 ar Ib lal!5: R5S & Share Syndication L III ~I ce n ~ r ~slh I~SS suhscnp I ,I t .,~t ~ c'„ y _ r e;,_a I• e~t~~ll ~l~f b1, Vtdao & Content fhanagentent _. InFhslte:h~ctgh nl 2~ror•t, eJ vre~ t3 ~a urcrP~l~~;' _ r I nag? p - end ubll5h e ean I ~ Secure Loglns and Perml...,lons J tr r ru~J , I ; t I tlrre.: parmL_Icn ..'. _I. I _-? r II I ;_UnlimltedU~ersandCJ~oups; :.' : : : : : :: : R~iriitc~ rr~_ ~.., rl:~_ _~a ~r_-ms~l. ^,rrJhaSerthelc.o~llhemedad~~etafgr~iar,~^wherr an~fir3P : .::.: .. : . _ . . . . . .: .: . I Index Archlvod Vld_oc . ~t r far ~~r., ~n p., r~ Jec I 1 t~~' ~'c r~r r =r tl I tit pr.9JCtiorl ..1 - Commc[mty'.Contenl L9iFrgry. ' ~. }. I ar _ra~',r I _. _; prF-o r1 1 t^io'mi,•.~~t -i -roln'~r ni I,.I ~,ilr m_r.~ `~~ np ~r[ilthral :^s. : - _ --- _ Content Encadtng ~.: 171ytrlbutipn Controls - - - :. - t r ~-?_ 11 &tl t . ~ r 70l u J r unb u f e~rc - ~ en;, di r c t ~ rc It or hr ,iCi ,rr~ .r; _._ Burn hi _.lia to l.G ~~ GVB E ~ , ~:,rrat ;-; ; arF C ~ C_: ;.:'. ~ I gel ic- ~ ,rs': [ -a:: d:n Irt r y, ;.snc~ ' i~GYanlcueAPl ~~~r ~Fltr m_,c~.. riz;in:',I,r sn;:. rh~r,f.:~.r,li I ,nrl v ~__ i ns. ~, -. ............. ....... ....... __.._ ............. I Standards Based 5'a~ddrd ar.l•:c:Is a.ul ri is tlnri1,311f,11 iC r'II11B'0~?rB'lllly 4;'Itr OthE.. J~ ~nS. I i Partner fJ ['t'L~orF. I t ;iii ertf yr C"f7vark arC'v rill ] 1' ~ I r ~~'ll t~ ,',tli= I t r ;'.I I +I , _~ 1 Network Nesesements ~ I1 +„~- a ,'msnr r II not I C~: e _.lu F.i _ _-e In r I~ ~ i. .._ FREE SYst2m OApioyrricnt - I t_I toesk E ,'ymnt ,r I -^ntlq~ .tl n "G•~ arterrn r. ~ I , r- r~ itr~ar~ '- --.,_ FREE Platform Training 'I i-::=f -.-;II-~a~ I Ir ~ b I~ In;' sr I ~rl u;r tl ~~IntE nr. FR@>; SoRv+arP llpgradec- a,cdala Irlonthlu'ee IuJ~~ r,t r I r ll J ~_ ~ I's~seS dntl arndr .~ln~nr, tq il= 1ng scrLr,ar~ .: : c:.:: PREE Technical Support .. . .......... _... I Includes free, Sive support from our award-winning technical Eeam far common issues. ~k :.v^§41,4 J~.Ii=.f. ~uiY(~- ?v>>: s-.. .~'EirFi:13:!;i1, L~liitiJffli;~a r3°1'.VJ ;4 `ci 333=.:W!$ :F: 7_/, ~ l.E u:?I:;=19. €!?G. t';il 4"Ct{9t9~'n&I'N; sa.,;,t '~=1r^'k'~ f3i ti' °t3~, ?:`, Oi:4~!itr ;~' Y .{itf .$5i7£-, i,. . ~~,n~: t'~. gran~cus® conneciina gaverr€rn4r€t ~} ~~°~ ' t r z tar~~3c oti~~`, ~~3 t`3~~~^ e~~`,` Gq G~~x r,~ee ~~A ,Lxa ~, ~ ~ ~ .~ , Advanced J2aTGh Ur y' ~1 hefv+~iu-aeaiG`i aritl iiitef tiiibclCri~ data nlfi_uui„ ,a~ n,na ii~:;i~ m ~~~(~iCna ~i ~~,;~i i„ u., bocument Linking & Viev.~ in Player '~ ti" 1' Link io ex7ernal docurnants and dynetrnic€II'y~ di.E:r,ay riocwnunts or vrobpar.les tvilhlr~ the video player. Lrve video Indexing ^f '~ 1~ : Intlex vltlen into sections by anen.t~€ iWn€ a5 the rc•c~+rdi :y is m,prurJreSS Reporting & Analytics 'Vr ~ 1~ Real-time analytics and charts to tract and ana:yze vlevr~: hip ', p g g Closetl'Ca Bonin tntn rat3Ot1 V '~ + ~ l Iritei ale veilh crvtstln nr n?W rlsEi ca tlr-Ym ter, drt tl ~ p', g se. ^r. n Sr.;pll tExt'hlth 111: vicLci Export & Publish CC Transcripts ~ V 1~ Ra~dl?vl, edit, and export c,lwad c.tciie €ing tr~€ r.,.: opts _nd instantP~ public . cn:ina. RSS Suiascri{rtlon'try Topid' ~ y'~ 1~ ' ~uhsc~lhe td documents cr k?~~ ;ti~rd tcpus antl recei~,e k~~e al?rts;a•h?n n_+.:.~nt:^t Is aUa€latle. Parse, Edit & Pr€hlish Agondas V U l' °ur.,u uxisli;lJ 3yen-:a iota, Edit it.in~, gen gate, aril f; hli:;h a:• I ITf~,1L g :;_ a packet automatically. i'Abbfte'& DownlpadaGle R4edla Formats Yl V, 1' ~;iitun€;.hc MPu antl hr1P4 meth : $..nd.,,...cfnr. bro iden., r~ ~: • 1G in: niol~iL d~~~ica r,nd ~~..i autsr- iNinutes Preparation V ~ Pre-load agendas, attendees, rno u~,is, and n_irs and be batter prepared to live rneEtings. Rea[-Time h4inut+s $oirivare '~ ~ Fi?GOrd meetlr.g acttbrs as that' a,,,J~ th€duy € .~ ~neetrny aoplicatlan that's li~i.slly i~stal'ed Motton & Vate Automation 't~ 1~ Capture nations, a'otes, a^d results simultaneously and ins[an[an?ously inlc yow rmr,<tas. Speaker h9anageinortt !U' Z~ ' P1a.t.tg~. spC@tgrr9' naiitES. ieCnn ,rreaKErG into irll ~utas, and ii,?nltur spuaklnil lu iCi Quick rdotes ~ '~ Supports on theily note takini,l liv,~ during lh rnE.uiir;a digitaE'Shorthart[1 Ccmverter '1,` _. 'v! C-Peat[ iox: ~dhdllFlnn he t..iitst~ help f,apfY yip v~-t i th arr.;i:~f ta,t 1t icOny; Works with PAicrosotl Word V` ~ Seamlesslq inl+Jr«ales ttiilt P11~:;ro;r Ir Jtrrrrl I oil :n:ruts s using ii fun tiler tool. ' Unhed hUnutes ~ ~ I'rnr7;lr;? ar~d puh[isr mnutes th'tl: lin, mooting a.,,l.; tic J«ectlp'L the r?ccrnF° dldr". C~ Touch-Screen Displays ~ Touui .,c.eEns on tba meeting dais help a!acted n-~ambers streamli lr, i l,':EIS iJ l c,:i: li.ii~;. Digital5peakerouout, t' SuLrnr ,~~;J in; n~~~auFJr i~~t~:;,gin ~,~~,-rn rii3nRiaEikjlEals!1[rk+.~ c~gnuc, _, ~ lttlbtlOR & `/O L? RPCOrdln[ L'' ~~.t :~~natel[irt~ in1~r,=~~;~ rn ,Waal 1n I ._i~~ tin! ;;itli inuilLSrt= .. r,~;nl~ reen voting. Roil CeltAUtomatlbn ~;` ^,.Itomate:roll C311 4Y;[h SIml111arl~oL151C1Lh-screen ,pusn G:atpn opens and sa;?time. View Paperless Agenda Packets -vf Galivar paper)?ss agenda pacf:ets on-screen and g,v? real time a~ ress to su ,,..i11r~g dncunients. PAeeting Status Winc{ovr ~ h7onltol currE'€t .pEa~t2t:, ag ,^aa itam~ an~-1 tr3~ ~ p:'~ nu,. n::tom :.ud'v:..t~~ si an'~-hn'o. Public Display fvlonitor €f Ci,play Curren, agenda iti.m, ;-rrlii~n , rnci;icn_ and ~-.iu rs€.Its a n g screen or projector. ', Agenda Worktlovr integration ti~ I 4ynrldlav+ In2gratlons with preferred agen~7~ or tlr.au Wert man_gernr,n p;;itners: eCommentAgenda & Form 1P Facilitatd online pul-air., ronnnente ~uerid i itnrns u;mt, •~ <L1r31 1_ _,ndir and e.amrn?n- template. ', Workflow Manager Yl h-'anaga :~o.v and v+ftaii uar'rnurls are ::r.hiui[l~,d ini;liijiny length limits anc submissicn petiotls. Public Comment Consolldatio^ ~ Assem:ble comments centrally in r_~:I-limn- or expert to Exr_.el br P7F hJr cftlina analy,::=. V€dea & Tex3 Corhrnent Submission ~i F:iahlE pu,li, audiences Eo submd v~dao ~t t?xt based ^_cmmeiits :,n adr~i la i, n~ ;. Resor€rce linking vi finnw revie;a~ of resources aetsido the agenda to aduc,te ~,itizens cn an is ur :.f,ru ,r, nnienli ' ElectedOfficral Repon tiP Produ4e an`c~rf.,,,,1 suirtnar'v re.ort of con>~ torts ~n91f1 t is1&I rhar131J h~3~ Jeusun-mir ,'s " Etnall Rules a Notifications U Sat rums to send select stakeholders indi~~icr al emaas ^y topic or reelon as cnmmant =ra subnirtrd. Public Publishing Controts Vr ~nabla or disable pgtlic :;ornlneti~ f,t tCtiCCialdy oil ttie entire oyenda cr c~ri p,rtir t ar ?gi=nda itrm= Course Builder & Scheduler ~ Upload halns~gs, tlntr-..-synrhronizr course Inaten'.Is, ~cheJ€de, .ud nn;I"y tr~tin.~s ^utarn,l.c:ally. ', Tretning Library ' 1f wild a IlbrafY of tramjng cpn:a tutor Ihdivliiuals to access tram' hr p[,rt~,l'Gr~ drmaiid an, I rr,c: Trainee Porto! & Tracktng }~ Trainees can t-tko uour.,us, r.:quc~t „r.r.rnptl~ tad lrac,l tr-u;sc.nct; un-demand via a perseral portal. ', Tralnmg API & Single-Sign::-4n ti~ Integrate vrith L~1S sGlutlt r€~ <tnJ directories tc ay~ncFjronlz«? users rata, nr c,rnpln;+ sinnlF ,i;ii~c,n Exams & Certifications 11 Create exams with mullip]e question formats ar~d prcduca castnnt twining cerLitlcalcc,. ', Pnvate'& Putrlic PutSifshing Publish trarning tq pnaatR portals ract.in~g)og~in rrariF~,tals orlt,, an; ;a~zhsit? fur ~iilbhr a„_cas Performance Tracking ~~ Track performanoo Centrally b'y' groisp r;r ~;las or pr'oduec indivitlu:c eerformarce wsults. Expok Training lesults U Er,port tralni;tg res~ltsas a Gortinia Sapl~ated ~Jalue'! J5'J1 t e'for us? ~c ~th_rprncr~ms.