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HomeMy WebLinkAboutC2011-172 - 5/27/2011 - NACTU Warrant of Unnecessary Dedicated 9 -1 -1 Trunks CTU Responsibilities and Representations: Pursuant to PUC Subst. Rs. 26.272(e)(1)(B)(vi) and 26.433(i), Time Warner Cable Information Services Texas LLC "TWCIS TX" d/b /a Time Warner Cable (CTU) hereby attests to the accuracy of, responsibilities for, and representation of the following: 1. CTU seeks a local interconnection arrangement for the rate centers identified herein in Attachment A. Attachment A identifies each rate center to which CTU attests applies to this Warrant and identifies the associated 9 -1 -1 administrative entities for each rate center. 2. CTU does not offer or provide any services for which it will require the use of dedicated 9 -1 -1 trunks as part of its local interconnection with AT &T for the provisioning of 9 -1 -1 service in the rate centers identified herein in Attachment A. 3. To the extent that CTU provides or will provide any 9 -1 -1 traffic in the rate centers identified in Attachment A, CTU attests that any 9 -1 -1 traffic will be accommodated by another 9 -1 -1 service arrangement that has been approved by the appropriate 9 -1 -1 administrative entity, and as such does not require CTU to acquire from AT &T access to dedicated 9 -1 -1 trunks. The affected 9 -1 -1 administrative entities may approve the alternative 9 -1 -1 arrangement in advance or after it has been fully tested for each wireline equivalency feature. However, a 9 -1 -1 administrative entity may approve the alternative arrangement conditioned on subsequent full and successful testing of each wireline equivalency feature based on CTU's representation and warrant to satisfy such prior to transmitting live wholesale or end user traffic. 4. CTU assumes total responsibility for all facts, representations, and conditions associated with its Warrant herein and compliance with all applicable state and federal 9 -1 -1 requirements to its wholesale and end user traffic. CTU Attestation of Acceptance of Warrant by 9 -1 -1 Administrative Entities: 1. Each 9 -1 -1 administrative entity identified in Attachment A has reviewed the CTU Warrant of Unnecessary Dedicated 9 -1 -1 Trunks and has indicated its acceptance based on the CTU's warrant and prior approval by the affected 9 -1 -1 administrative entity of CTU's alternative 9 -1 -1 arrangement (including, but not limited to, testing of applicable 9 -1 -1 alternative arrangement) or conditioned on the representation by CTU that such 9- 1-1 testing of alternative arrangement will be successfully completed prior to handling live wholesale or end user traffic. 2. From time to time CTU may seek to amend Attachment A to include or exclude rate centers or 9 -1 -1 Administrative Entities in accordance with its business needs. CTU warrants that in all such cases the commitments identified herein shall apply with respect to the rate centers and 9 -1 -1 Administrative Entities identified in Attachment A, as revised. 2011 -172 05/27/11 Page 1 of S Time Warner Cable INDEXED Submitted by: Time Warner Cable Information Services (Texas), LLC d/b /a Time Warner Cable SPCOA No. 60670 CTU Certificate Type and Number F Signature of CTU Authorized Representative �)a ti S V- S \1 +P Printed Name and Title of Authorized Representative kte t 4e � 0 V-X Address and Phone Number of Authorized Representative Page 2 of 8 Attachment A Certificated Telecommunications Utilit "CTU" : Time Warner Cable Information Services (Texas), LLC dlb /a Time Warner Cable ( "TWCIS (TX)"). Description of CTU's alternative 9 -1 -1 arrangement TWCIS (TX) will transmit incoming emergency 9 -1 -1 calls to each public service answering point ( "PSAP ") via NENA 08 -001 Interim VoIP Architecture for Enhanced 9 -1 -1 Services ( "i2 ") data links provided by Intrado Inc., TWCIS (TX)'s third party VoIP Positioning Center ( "VPC ") and Emergency Services Gateway ( "ESGW ") service provider. For each incoming 9 -1 -1 emergency call, TWCIS (TX) will dynamically assign a pseudo Automatic Number Identification ( "pANI ") that will correspond to the Automatic Location Identification ( "ALI ") record containing the caller's name, call -back number and Master Street and Address Guide ( "MSAG ") validated location. For each 9 -1 -1 call, TWCIS (TX) will also provide wireline equivalent Emergency Service Number ( "ESN ") and English Language Translation ( "ELT ") information, enabling the responding PSAP to continue to use locally available call- response functionality that requires such information. Incoming emergency call information will include class of service ( "CoS ") codes that reflect VoIP classifications and TWCIS (TX)'s NENA company identification code ( "TWCBL "). Areas to be served by CTU: Rate Center 9 -1 -1 Administrative Entities San Antonio Bexar Metro 9 -1 -1 Network District San Antonio Medina County 9 -1 -1 District San Antonio Alamo Area Council of Governments Belton Central Texas Council of Governments Austin Capital Area Council of Governments New Braunfels Bexar Metro 9 -1 -1 Network District New Braunfels Capital Area Planning Council Seguin Bexar Metro 9 -1 -1 Network District Marion Bexar Metro 9 -1 -1 Network District Luling Capital Area Planning Council Luling Bexar Metro 9 -1 -1 Network District Bulverde Bexar Metro 9 -1 -1 Network District Balcones Bexar Metro 9 -1 -1 Network District Balcones Alamo Area Council of Governments Cranes Mill Bexar Metro 9 -1 -1 Network District Hancock Bexar Metro 9 -1 -1 Network District Sattler Bexar Metro 9 -1 -1 Network District Smithson Valley Bexar Metro 9 -1 -1 Network District San Marcos Capital Area Planning Council San Marcos Bexar Metro 9 -1 -1 Network District Page 3 of 8 Martindale Capital Area Planning Council Martindale Bexar Metro 9 -1 -1 Network District Fentress Capital Area Planning Council Fentress Bexar Metro 9 -1 -1 Network District Wimberley Capital Area Planning Council Wimberley Bexar Metro 9 -1 -1 Network District Blanco Capital Area Planning Council Blanco Bexar Metro 9 -1 -1 Network District La Coste Medina Co 9 -1 -1 District La Coste Bexar Metro 9 -1 -1 District Waco Central Texas Council of Governments Fort Worth Central Texas Council of Governments Austin Central Texas Council of Governments San Angelo Central Texas Council of Governments Georgetown Capital Area Council of Governments Waco Heart of Texas Council of Governments Waco McClennan County 9 -1 -1 Odessa Rio Grande Council of Governments Harlingen South Texas Development Council San Antonio South Texas Development Council Wichita Falls Nortex Regional Planning Commission San Antonio Middle Rio Grande Council of Governments Harlingen Lower Rio Grande Valley Development Council Harlingen Cameron County Emergency Communications District Beaumont Deep East Texas Council of Governments El Paso El Paso County 9 -1 -1 District Austin Capital Area Council of Governments Beaumont Southeast Texas Regional Planning Commission Corpus Christi Coastal Bend Council of Governments Wichita Falls Wichita- Wilbarger 9 -1 -1 District Houston Galveston County Emergency Communications District Houston Austin County Emergency Communications District Beaumont Houston Galveston Area Council Corpus Christi Corpus Christi Police Department Page 4 of 8 Acceptance of CTU's warrant and approval of CTU's alternative 9 -1 -1 arrangement: 9 -1 -1 Administrative Agency Corpus Christi Police Department The Corpus Christi Police Department expresses to Time Warner Cable and others that installation of 9 -1 -1 trunks that will not be used by the carrier as a part of local interconnection are unnecessary if the 9 -1 -1 trunks will not be used in the provision of 9 -1 -1 service. As long as Time Warner Cable agrees currently, and an ongoing basis, that the current level of 9 -1 -1 service available to end user customers is not to be degraded, and that identified issues will be addressed promptly by appropriate corrective action to maintain such as may be identified, continuing collaboration, cooperation, and discussions as far as the service description represented in Attachment A of the circulating unnecessary 9 -1 -1 trunk waiver appears reasonable at this time. We expect Time Warner Cable to provide the highest level of 9 -1 -1 service comparable to other similarly situated carriers, to be compliant with industry and NENA standards, and to implement applicable new industry and NENA standards and applicable regulations promptly and without delay. As we do with other carriers, we will attempt to bring to Time Warner Cable's attention issues that come to our attention, and expect Time Warner Cable to resolve such issues in a timely manner, as is expected of other carriers. In addition, as opportunities become available to go beyond the current level of 9 -1 -1 service and improve on it, Time Warner Cable's full cooperation and collaboration is expected. As such, we accept Time Warner Cable's representations under these conditions and terms, conditioned upon Time Warner Cable acknowledging and committing to all of the points and terms noted above, and the other represented items in the waiver associated with not installing unnecessary 9 -1 -1 trunks. Signature A s � • ftP—) M "---t) ApgrOM as to iorm: Name Title M Date a' �� ko l f Lisa Aguilar Assistant City Attorney For City Attorney 9 -1 -1 administrative agency's approval of CTU's alternative 9 -1 -1 arrangement is and should be considered: Approval of CTU's alternative 9 -1 -1 arrangement; X Conditioned on the representation by CTU that 9 -1 -1 testing of alternative arrangement will be successfully completed prior to handling live wholesale or end user traffic. The Corpus Christi Police Department provides the attached VPC Wireline i2 Equivalency Testing document to provide guidance to Time Warner Cable on testing and notification policies. Page 5 of 8 VPC W_ ireline i2 Equivalency Testing Version 4 — December 22, 2010 PURPOSE The purpose of this document is to provide guidance to 9 -1 -1 Entities and VoIP Position Center (VPC) providers on testing and notification policies required to provision wireline i2 equivalency for Enhanced 9 -1 -1 service. REQUIREMENTS Re uirements for the VPC database providers: • The VPC must MSAG validate the ALI records and assign wireline ESNs. • The ALI records must display valid ELTs that match the wireline ESN. (This should be a function of the ESQK shell record and not be dependent on the VPC inserting the ELT into the response to the steered ALI query. This ensures the features and functions in the SR follow tandem translations written for the ESN used to selectively route the call.) • The ALI records must display the correct and appropriate class of service code for the caller. (This relies on LSPsNSPs to convey correct COS to the VPC.) The ALI records must display the NENA ID of the service provider in the ALI record, not just the NENA ID of the VPC TEST PROCEDURES Testing is comprised of: • Data Verification Confirm ESQK shell record load via manual query or via 9 -1- 1 IM query. • Route Test Performed to ensure correct routing. One test call per ESN. • Full Test Performed to ensure address MSAG validation, selective routing, call transfer (as applicable), and valid ALI delivery. One third of each ESN's assigned ESQK quantity will be tested. DATA VERIFICATION: 1) 9 -1 -1 Entity must receive a completed version of the Spreadsheet Attachment, per the VPC Agreement, prior to scheduling testing. 2) 9 -1 -1 Entity will confirm ESQK to ESN relationships as identified on Attachment A of the VPC Agreement. 3) VPC will provide the 9 -1 -1 Entity with written confirmation on completion of shell record and selective routing record loads. 4) 9 -1 -1 Entity will conduct a manual or 9 -1 -1 IM query on each ESQK to verify shell record load and assigned ESN and correct NENA ID. 5) Any errors or omissions will be reported to the VPC for action. Page 6 of 8 VPC Wireline i2 EQUivalency,,Testing Version 4 — December 22, 2010 ROUTE TEST VPC will contact 9 -1 -1 Entity to schedule testing. A minimum of five days advanced notice is required to ensure ample time to coordinate with the affected PSAPs. The 9- 1-1 Entity reserves the right to waive the five day advanced notice at their discretion. 1) VPC will generate one test per ESN to verify: • The call routes to the correct PSAP • Display of ALI record • COS= V (Vol P) • ESQK • Wireline ESN • Wireline ELT • Community Name 2) The VPC will provide to the 9 -1 -1 Entity upon request a final Route Test Verification Report identifying the time, date and ESQK of each test call. The 9- 1-1 Entity may decide to deploy staff resources to the PSAPs to assist in route test validation. FULL TEST VPC will contact 9 -1 -1 Entity to schedule testing. A minimum of five days advanced notice is required to ensure ample time to coordinate with the affected PSAPs. The 9 -1- 1 Entity reserves the right to waive the five day advanced notice at their discretion. 1) VPC will test at least one -third of the ESQK quantity assigned per ESN, with a minimum of two test calls per an ESN's assigned ESQK range. 2) Each wireline ESN test record will be provisioned with a MSAG valid street address. One additional default test call will be performed per PSAP. 3) 9 -1 -1 Entity will work with VPC tester to validate PSAP routing and ALI display on each test call. The following must be confirmed on each test call: • Call back number • MSAG valid address • ESQK • Class of Service = V (VolP) or expanded CoS code if deployed • NENA ID = VSP NENA ID • Wireline ESN • Wireline ELT • Community Name • XIY coordinate Page 7 of 8 VPC Wireline i2 Eguivalency Testin Version 4 — December 22, 2010 OPTIONAL VALIDATION BY 9 -1 -1 ENTITY • 9 -1 -1 Entity may verify ALI interface with each PSAPs CAD system. • 9 -1 -1 Entity may verify X/Y coordinate and icon display on Mapped ALI system. 9 -1 -1 Entity may need to consider adding new VoIP classes of service to their Mapped ALI configurations to ensure proper display. • 9 -1 -1 Entity may verify call transferring. TESTING RESERVATIONS • VPC should not conduct any testing without prior consent from the 9 -1 -1 Entity. • The conditional one -third ESQK test requirement is subject to change pending the outcome of the Bexar Metro pilot deployment. • The 9 -1 -1 Entity reserves the right to require additional testing (i.e. entire ESQK range assigned to an ESN) if routing and/or ALI display issues are encountered during the Full Test. • The 9 -1 -1 Entity and VPC will coordinate future testing to validate the VPC's ability to send expanded VOIP class of service codes if VPC is unable to meet the expanded codes requirement at initial deployment. • A minimum of two test calls per PSAP are required on any testing conducted by the VSP subsequent to initial deployment. Testing should include confirmation of PSAP routing and display of the following ALI information: o Call back number o MSAG valid address o ESQK o Class of Service = V (VoIP) or expanded CoS code if deployed o NENA ID = VSP NENA ID o Wireline ESN o Wireline ELT o Community Name o X/Y coordinate Page 8 of 8