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HomeMy WebLinkAboutC2015-446 - 11/10/2015 - Approved SERVICE AGREEMENT FOR EVALUATION OF THE FINANCE DEPARTMENT Re: Request for Proposal Event No. 62 THIS Assessment of the Efficiency and Effectiveness of the Finance Department Service Agreement("Agreement") is entered into by and between the City of Corpus Christi,a Texas home-rule municipal corporation("City"), by and through its duly authorized City Manager or his designee("City Manager"),and Weaver and Tidwell,L.L.P., a Texas limited liability partnership, effective for all purposes upon execution by the City Manager. WHEREAS, the Contractor has proposed to provide an assessment of the efficiency and effectiveness of the Financial Services Department in response to the City's Request for Proposals ("RFP Event No. 62"); WHEREAS,the City has determined Contractor to be the best valued respondent; NOW, THEREFORE, City and Contractor enter into this Agreement and mutually agree as follows: 1. Services. Contractor will provide an assessment of the efficiency and effectiveness of the City's Financial Services Department ("Services") in accordance with RFP Event No. 62 ("Exhibit A"), the Contractor's response to RFP Event No. 62 ("Exhibit B"), and the modified scope document ("Exhibit C"), which exhibits are incorporated by reference into this Agreement as if fully set out here in their entirety. 2. Term. This Agreement takes effect upon execution of the City Manager and continues until the Services are completed by the Contractor, such date presently unknown but estimated to be approximately six months after commencement. 3. Contract Administrator. The contract administrator designated by the City is responsible for approval of all phases of performance and operations under this Agreement including deductions for non-performance and authorizations for payment. All of the Contractor's notices and communications regarding this Agreement must be directed to the contract administrator, who is the Assistant Director of Strategic Management or her designee("Contract Administrator"). 4. Independent Contractor. Contractor will perform the Services as an independent contractor and will furnish such Services in its own manner and method, and under no circumstances or conditions may any agent,servant, or employee of the Contractor be considered an employee of the City. 5. Insurance. Before activities can begin under this Agreement, the Contractor's insurance company, or companies, must deliver a Certificate of Insurance, as proof of the required insurance coverages, to the Contract Administrator and the City's Risk Manager. Additionally, the Contract Administrator and Risk Manager must be given at least 30 days' advance notice, by certified mail, of cancellation, material change in the coverages, or intent not to renew any of the policies. The City must be named as an additional insured. The City Attorney must be given copies of all insurance policies within 15 days of the City Manager's reasonable written request. 6. Assignment. No assignment by the Contractor of this Agreement nor of any right or interest contained in this Agreement is effective unless the City gives its written consent in advance of such assignment. The performance of this Agreement by the Contractor is the essence of this Agreement, and 2015-446 1 11/10/15 M2015-128 Weaver and Tidwell LLP INDEXED \a \ the City's right to withhold consent to such assignment is within the sole discretion of the City on any ground whatsoever. 7. Fiscal Year. All parties recognize that the continuation of any contract after the close of any fiscal year of the City (the City's fiscal year ends each September 30th) is subject to sufficient appropriations and budget approval providing for covering such contract item as an expenditure in the budget. The City does not represent that said budget item will be actually adopted, as that determination is within the sole discretion of the City Council at the time of adoption of each annual budget. 8. Waiver. No waiver of any breach of any term or condition of this Agreement, its exhibits, and amendments, if any,waives any subsequent breach of the same by either party. 9. Compliance with Laws. This Agreement is subject to all applicable federal, State, and local laws. All duties of the parties will be performed in the city of Corpus Christi, Nueces County, Texas. The applicable law for any legal disputes arising out of this Agreement is the law of the State of Texas, and the forum and venue for any such disputes is in the appropriate district, county, or justice court in and for Nueces County, Texas. 10. Subcontractors. The Contractor may use subcontractors in connection with the Services to be performed under this Agreement. When using subcontractors, however, the Contractor must obtain prior written approval from the Contract Administrator. In using subcontractors, the Contractor shall be responsible for all their acts and omissions to the same extent as if the subcontractor and its employees were employees of the Contractor. All requirements set forth as part of this Agreement are applicable to all subcontractors and their employees to the same extent as if the Contractor and its employees had performed the Services. 11. Amendments. This Agreement may be amended only in writing and upon execution by authorized representatives of both parties. 12. Termination. The City Manager may terminate this Agreement for Contractor's failure to perform the Services specified in this Agreement, including its exhibits A, B, and C, and any properly executed amendment. Failure to keep all insurance policies in force for the entire term of this Agreement is also grounds for termination. The Contract Administrator must give the Contractor written notice of the breach and set out a reasonable opportunity to cure. If the Contractor has not cured within the cure period stated,the City Manager may terminate this Agreement immediately thereafter. Alternately, the City Manager may terminate this Agreement without cause upon 20 days' advance written notice to the Contractor. However, the City may terminate this Agreement upon three days' advance written notice to the Contractor for Contractor's failure to pay or provide proof of payment of required taxes as set out in this Agreement. 13. Taxes. The Contractor covenants to pay payroll taxes, Medicare taxes, FICA taxes, unemployment taxes, and all other related taxes in accordance with IRS Circular E,"Employer's Tax Guide",Publication 15, as it may be amended. Upon his request,the City Manager shall be provided proof of payment of one or more of these taxes within 15 days of such request. 14. Precedence of Documents. In the event of a conflict or discrepancy among the documents incorporated by reference and constituting this Agreement, interpretations will be based on the following order of precedence: this executed Agreement excluding its exhibits and amendments; Exhibit A;Exhibit B as modified by Exhibit C; Exhibit C; and any properly executed amendments to the Agreement. 15. Notice. Any notices or communications required or permitted under this Agreement must be given by hand delivery, fax, or certified mail, with postage prepaid and return receipt requested, and is deemed 2 received on the day hand-delivered or faxed and on the third day after deposit in the U.S. mail if sent certified mail. Notices and communications must be sent as follows: IF TO CITY: City of Corpus Christi Attention: Assistant Director of Strategic Management 1201 Leopard Street Corpus Christi, Texas 78401 Fax: (361) 826-3174 IF TO CONTRACTOR: Weaver and Tidwell,L.L.P. Attn: Alyssa G. Martin 24 Greenway Plaza, Suite 1800 Houston,Texas 77046 Fax: (972)702-8321 16. Severability. Each provision of this Agreement is deemed severable and if, for any reason, any such provision or any part thereof is determined to be invalid as provided by any existing or future applicable law, such invalidity shall not impair the operation of or affect those provisions or portions of this Agreement that are valid, and this Agreement shall be construed and enforced in all respects as if the invalid or unenforceable provision or part thereof had been omitted. 17. INDEMNIFICATION. CONTRACTOR SHALL INDEMNIFY, HOLD HARMLESS, AND DEFEND THE CITY OF CORPUS CHRISTI AND ITS OFFICERS, EMPLOYEES AND AGENTS ("INDEMNITEES") FROM AND AGAINST ANY AND ALL LIABILITY, LOSS, CLAIMS, DEMANDS, SUITS AND CAUSES OF ACTION OF ANY NATURE WHATSOEVER ON ACCOUNT OF PERSONAL INJURIES, INCLUDING THOSE RESULTING IN WORKERS' COMPENSATION CLAIMS OR DEATH, PROPERTY LOSS OR DAMAGE, OR ANY OTHER KIND OF LOSS, INJURY, OR DAMAGE, AND INCLUDING ALL EXPENSES OF LITIGATION, COURT COSTS, ATTORNEYS' FEES AND EXPERT WITNESS FEES WHICH ARISE OR ARE CLAIMED TO ARISE OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE PERFORMANCE OF THIS AGREEMENT AND REGARDLESS OF WHETHER THE INJURIES, DEATH, LOSS, OR DAMAGES ARE CAUSED OR ARE CLAIMED TO BE CAUSED BY THE CONCURRENT OR CONTRIBUTORY NEGLIGENCE OF INDEMNITEES BUT NOT IF BY THE SOLE NEGLIGENCE OF INDEMNITEES UNMIXED WITH THE FAULT OF ANY OTHER PERSON. CONTRACTOR MUST, AT ITS OWN EXPENSE, INVESTIGATE ALL NOTICES, CLAIMS, AND DEMANDS, ATTEND TO THEIR SETTLEMENT OR OTHER DISPOSITION, DEFEND ALL ACTIONS BASED THEREON WITH COUNSEL REASONABLY SATISFACTORY TO THE CITY ATTORNEY, AND PAY ALL CHARGES OF ATTORNEYS AND ALL OTHER COSTS AND EXPENSES OF ANY KIND ARISING FROM ANY SAID LIABILITY, LOSS, CLAIMS, DEMANDS, SUITS, OR ACTIONS. THE INDEMNIFICATION OBLIGATIONS OF CONTRACTOR 3 UNDER THIS SECTION SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT. EXECUTED this o day of ,20 15 Weaver and Tidwell,L.L.P. /1 r, jj �� �� ) ATTEST sl- rc -- i;laa.. REBECCA HUERTA Signatur:1 N rfl y SECRETARY at. sso, 6' G, r } P PrinteddjName and/ o / i5 tle /0 Date CITY OF CORPUS CHRISTI NL %., 1l ( t8) 1s a l lroved as to form: l 1. Maria Pedraza Date Procurement Manager .l/.I .A, lh- / 11 Assent City Att'rney / For City Attorney Attached and Incorporated by Reference: I Exhibit A: RFP Event No. 62 Exhibit B: Contractor's Response to RFP Event No.62 Exhibit C: Modification of Scope and Costs Id ilD D--1.22 A I MUK LLI IY (lUNCIL [ ( SECRETARY 4 EXHIBIT A CITY OF CORPUS CHRISTI PURCHASING DIVISION `-013pS C494' O ..,.• ) y 8522 REQUEST FOR PROPOSAL ("RFP") ASSESSMENT OF THE EFFICIENCY AND EFFECTIVENESS OF THE CITY OF CORPUS CHRISTI'S FINANCIAL SERVICES DEPARTMENT RFP EVENT No. 62 Release Date: July 18, 2015 Table of Contents Section 1 Notice of Request for Proposal 1.1 Request for Proposal 1.2 Submission of Proposal 1.3 Schedule Section 2 Conditions Governing the Procurement 2.1 RFP Notice Requirement 2.2 RFP Procedural and Content Questions 2.3 Basis for Proposal 2.4 Submission of Proposals 2.5 Proposal Terms and Conditions 2.6 Disclosure of Proposal Contents 2.7 Late Proposals 2.8 Signing of Proposals 2.9 Cost of Proposal 2.10 Disclosure of Interest 2.11 Ownership of Proposals 2.12 Disqualification or Rejection of Proposals 2.13 Rejection of Proposals 2.14 Right to Waive Irregularities 2.15 Withdrawal of Proposals 2.16 Amending of Proposals 2.17 Proposal Offer Firm 2.18 Proposer's Qualifications 2.19 Exceptions to RFP Specifications 2.20 Consideration of Proposals 2.21 Termination of RFP 2.22 Service Agreement 2.23 Precedence of Contract Documents 2.24 Governing Law 2.25 No Obligation 2.26 Contract Deviations 2.27 Sufficient Appropriation 2.28 Recommendation for Award 2.29 Award of Contract 2.30 Execution of Contract 2.31 Disputes 2.32 Change in Proposer's Representative 2.33 Term 2.34 Change Requests 2.35 Termination of Contract 2.36 Indemnification 2.37 Insurance Requirements 2.38 Right to Publish 2.39 Proposer's Ethical Behavior ii 2.40 Quantities 2.41 Use of Subcontractors Section 3 Scope of Work 3.1 General Information 3.2 Statement of Work 3.3 Deliverables 3.4 City of Corpus Christi Financial Services - Background Section 4 Proposal Format and Organization 4.1 General Instructions 4.2 Proposal Format 4.3 Transmittal Letter 4.4 Service Agreement Section 5 Proposal Evaluation 5.1 Evaluation Committee 5.2 Evaluation Criteria Attachments SERVICE AGREEMENT (Contract) DISCLOSURE OF INTEREST BUSINESS DESIGNATION FORM iii Section 1 Notice of Request for Proposal 1.1 Request for Proposal A. The City of Corpus Christi ("City") hereby issues this request for proposal ("RFP"). The City is seeking proposals from consultant firms interested and qualified in evaluating the efficiency and effectiveness of the City of Corpus Christi's Financial Services department and identifying areas for improvement with associated recommendations and action plans. The City intends to enter into a contract (also referred to herein as "Contract" or"Agreement") resulting herefrom that commences on the date signed by the last signatory and shall continue until the project is completed, approximately six months after commencement subject to the approval of the Contractor and the City Manager or designee ("City Manager") B. The City hereby designates Gabriel Maldonado as the Procurement Officer with overall responsibility for procurement and administration of this service. Mr. Maldonado's information is as follows: Gabriel Maldonado Interim Procurement Manager, Financial Services City of Corpus Christi P.O. Box 9277 Corpus Christi, Texas 78469-9277 Phone: (361) 826-3169 Fax: (361) 826-3174 GabrielM@cctexas.com Further, the City designates Saundra K. Thaxton, Assistant Director of Strategic Management, as the as the City's representative point of contact and project director following the award of the contract. Saundra K. Thaxton, Assistant Director, Office of Strategic Management City of Corpus Christi 1201 Leopard, 5th floor, City Hall Corpus Christi, Texas 78469-9277 Telephone: 361.826.3682 E-mail: saundra@cctexas.com C. All inquiries or requests regarding this RFP must be submitted to the Procurement Officer indicated above, or his designee as specified in writing, in writing and online, via the City's Supplier Portal (http://www.cctexas.com/business/supplierportal) using the electronic question submission feature specific to this RFP. Such inquiries or requests must be submitted by the due date and time provided in Section 1.3 of this RFP. Other employees do not have the authority to respond for the City in writing and any attempt to question other employees regarding this RFP may result in the City disqualifying that Proposer. Only written responses from the Procurement Officer or his designee will be binding with regard to inquiries requesting clarification or additional information. The Procurement Officer's written responses will be released simultaneously to all prospective Proposers. D. The date and time the Proposer electronically submits its proposal via the City's Supplier Portal shall be electronically recorded by the Supplier Portal and shall be the official "time stamp" for the purpose of this RFP. The time maintained by the Supplier Portal shall be the official time for the purpose of the DUE DATE FOR PROPOSALS provided in Section 1.3 of this RFP. 1.2 Submission of Proposal A. PROPOSER SHALL SUBMIT ITS PROPOSAL ELECTRONICALLY, AS INSTRUCTED HEREIN, VIA THE CITY'S SUPPLIER PORTAL. All proposals must be complete and accurate and in the City-approved format specified herein. B. The City's Charter and the City's Electronic Procurement Policy require that all proposals submitted be sealed, secret, unopened and time-locked through the DUE DATE FOR PROPOSALS specified in this RFP. Therefore, proposals submitted directly to the City by facsimile machine, e-mail or hard copy will be considered non-responsive and will be eliminated from consideration. C. Proposals will be received, electronically, before the date and time specified in Section 1.3 of this RFP. Without exception, proposals received on or after this deadline are late, shall be deemed non- responsive and shall not be considered. D. Proposers shall comply with the additional detailed instructions regarding submission of proposals found in Section 4 of this RFP. 1.3 Schedule The following is the schedule for this procurement: Date Activity July 18, 2015 Request for Proposal issued July 29, 2015 Written questions are due, via the question feature in the City's Supplier Portal before 5:00 p.m. CT August 5, 2015 Responses to the questions will be posted via the question feature in the City's Supplier Portal August 17, 2015 DUE DATE FOR PROPOSALS: Proposals due before 12:00 p.m. CT Week of August 24-28, 2015 Finalists interviewed (tentative) August 31, 2015 Consultant recommended/selected (tentative) September 8, 2015 Projected Date Award of Contract will appear as "Future" Item on City Council Agenda, if applicable.* September 15, 2015 Projected Date Award of Contract will appear as "Consent" Item on City Council Agenda, if applicable.* October 2015 through Consultant field work February 2016 February 5, 2016 Consultant briefs staff on tentative conclusions February 12, 2016 Consultant provides staff a draft report February 26, 2016 Consultant provides staff the final report March 15, 2016 Consultant briefs City Council 2 Section 2 Conditions Governing the Procurement 2.1 RFP Notice Requirement Notice of the RFP will be published in the Corpus Christi Caller Times once a week for two consecutive weeks. The date of the first publication will be at least fourteen (14) days prior to the proposal due date. 2.2 RFP Procedural and Content Questions A. Any Proposer requiring further clarification of the RFP procedures should submit specific questions to the Procurement Officer as described in Section 1.1, C of this RFP. B. During a review of this RFP and preparation of the proposal, certain errors, omissions or ambiguities may be discovered. If so, or if there are doubts or concerns about the meaning of any part of this RFP, questions should be submitted to the Procurement Officer as described in Section 1.1, C of this RFP. 2.3 Basis for Proposal Only the information contained in this RFP, questions and answers, addenda hereto and information supplied by the City in writing through the Procurement Officer should be used in the preparation of the Proposer's proposal(s). 2.4 Submission of Proposals A formal opening of the proposals shall not take place. 2.5 Proposal Terms and Conditions With its proposal, the Proposer must submit a complete set of any additional terms and conditions proposed for inclusion in the final Agreement. 2.6 Disclosure of Proposal Contents Proposals will be opened in a manner that avoids disclosure of the contents to competing Proposers and keeps the proposals secret during negotiations. All proposals are open for public inspection after the contract(s) are awarded; however, trade secrets and confidential information in the proposals are not open for public inspection. It is specifically provided, however, that each Proposer must identify any information contained in its proposal which it asserts is either a trade secret or confidential information. Such material must be conspicuously identified by marking each page containing such information as "confidential" or "proprietary". If such material is not conspicuously identified, then by submitting its proposal, a Proposer agrees that such material is considered public information. 2.7 Late Proposals Without exception, proposals must be submitted before the DUE DATE FOR PROPOSALS. Proposals received on or after the time and date specified in Section 1.3 are late and shall not be considered. 2.8 Signing of Proposals By submitting and signing a proposal, the Proposer indicates its intention to adhere to the provisions described in this RFP. Proposals signed for a partnership shall be signed in the Proposer's name by at least one general partner or in the Proposer's name by an attorney-in-fact. If signed by an attorney-in- fact, there should be attached to the proposal a Power-of-Attorney evidencing authority to sign proposals, dated the same date as the proposal, and executed in accordance with the legal requirements of the Proposer. Proposals signed for a corporation shall have the correct corporate name thereon and 3 shall bear the president's or vice president's original signature with the name and title written below the corporate name. Any other signature must be accompanied by a resolution of the board of directors authorizing such signature to contract in the corporation's name. The title of the office held by the person signing for the corporation shall appear below the signature of the officer. 2.9 Cost of Proposal This RFP does not commit the City to pay any costs incurred by a Proposer for preparation and submission of a proposal or for procuring or contracting for the items to be furnished under this RFP. All costs directly or indirectly related to preparing and responding to this RFP, including all costs incurred for supplementary documentation, shall be borne solely by the Proposer. 2.10 Disclosure of Interest The City of Corpus Christi's Code of Ordinances, Section 2-349, as amended, requires all persons and Proposers seeking to do business with the City to provide the Disclosure of Interest information on the City-supplied form included herewith. Every question must be answered. If the question is not applicable, answer with N/A. Proposers are obligated to provide updated information concerning the Disclosure of Interest, as warranted, for the duration of time the proposals are under consideration. 2.11 Ownership of Proposals All documents submitted in response to this RFP shall become the property of the City. 2.12 Disqualification or Rejection of Proposals Proposers may be disqualified for any of the following reasons: 1. There is reason to believe that collusion exists among the Proposers; 2. The Proposer is involved in any litigation against the City; 3. The Proposer is in arrears on an existing contract or has defaulted on previous contracts with the City; 4. The Proposer lacks financial stability; 5. The Proposer has failed to perform under previous or present contracts with the City; 6. The Proposer has failed to use the City's approved forms; 7. The Proposer has failed to adhere to one or more of the provisions established in this RFP; 8. The Proposer has failed to submit its Proposal in the format specified herein; 9. The Proposer has failed to submit its Proposal before the deadline established herein; 10. The Proposer has failed to adhere to generally accepted ethical and professional principles during the proposal process; or, 11. The Proposer has failed to provide a detailed cost summary in the proposal. 2.13 Rejection of Proposals Proposals may be rejected if they show any alteration of words or figures, additions not called for, conditional or uncalled-for alternate proposals, incomplete proposals, erasures or irregularities of any kind. Proposals tendered or delivered after the official time designated for receipt of proposals shall be deemed non-responsive and shall not be considered. 2.14 Right to Waive Irregularities Proposals shall be considered "irregular" if they show any admissions, alterations of form, additions or conditions not called for, unauthorized alternate proposals or irregularities of any kind. The Procurement Officer reserves the right to waive minor irregularities and mandatory requirements, provided that all responsive proposals failed to meet the same mandatory requirements and the failure to do so does not otherwise materially affect the procurement. This right shall be exercised at the sole discretion of the Procurement Officer. 4 2.15 Withdrawal of Proposals Proposals may be withdrawn through the City's Supplier Portal prior to the exact hour and DUE DATE FOR PROPOSALS. 2.16 Amending of Proposals A Proposer may amend a proposal through the City's Supplier Portal prior to the exact hour and DUE DATE FOR PROPOSALS. 2.17 Proposal Offer Firm By submission of its proposal, the Proposer affirms that its proposal is firm for one hundred eighty (180) days after the DUE DATE FOR PROPOSALS. 2.18 Proposer's Qualifications The City may make such investigations as necessary to determine the ability of the Proposer to adhere to the requirements specified herein. The Procurement Officer will reject the proposal of any Proposer who is not a responsible Proposer. 2.19 Exceptions to RFP Specifications Although the specifications in the following sections represent the City's anticipated needs, there may be instances in which it is in the City's best interest to permit exceptions to specifications and evaluate alternatives. It is vital that the Proposer make very clear where exceptions are taken to the specifications and how the Proposer will provide alternatives. Therefore, exceptions, conditions or qualifications to the provisions of the City's specifications must be clearly identified as such, together with reasons for taking exception and inserted in the proposal at that point. If the Proposer does not make clear that an exception is being taken, the City will assume the Proposer is, in its proposal, responding to and will meet the specifications and requirements of this RFP. 2.20 Consideration of Proposals Discussions may be conducted with responsible Proposers qualified to be selected for award for the purpose of clarification to assure full understanding of and responsiveness to the solicitation requirements. In discussions, there shall not be disclosure of any information derived from proposals submitted by competing Proposers. Until award of the Contract is made by the City, the City reserves the right to reject any or all proposals, to waive technicalities, to re-advertise for new proposals or to proceed with the work in any manner as may be considered in the best interest of the City. Should the City require clarification from the Proposer, the City shall contact the individual named as the organization's contact person in the City's Supplier Portal. Evaluation of the proposal is the first step in a series of evaluation steps that will be conducted by the Committee. The City may elect to conduct post-submission reference checks, Proposer interviews or best and final offers with any Proposers that are not eliminated based on their proposal. 2.21 Termination of RFP The City reserves the right to cancel this RFP at any time. The City reserves the right to reject any or all proposals submitted in response to this RFP. 2.22 Service Agreement The fully executed Contract, as amended; the RFP, as clarified via questions and answers and addenda; and the proposal, as may be clarified in writing, constitute the agreement, in its entirety, between the City and the Contractor. Any other terms and conditions shall be null and void. 5 2.23 Precedence of Contract Documents In case of a conflict in the contract documents, first precedence shall be given to the fully executed Contract, as amended; second precedence will be given to the RFP, including questions, answers and addenda; and third precedence will be given to the proposal, including as may be clarified in writing. 2.24 Governing Law The laws of the State of Texas will govern the Contract. The contract shall be executed and venue shall lie in Nueces County, Texas. 2.25 No Obligation In no manner does this RFP obligate the City or any of its agencies to the eventual services offered until confirmed by an executed written Contract. 2.26 Contract Deviations Any additional terms or conditions, which may be the subject of negotiation, will be discussed only between the City and qualified Proposers. 2.27 Sufficient Appropriation Any contract awarded as a result of this RFP process may be terminated if sufficient appropriations or authorizations do not exist. Such termination will be effected by sending written notice to the Contractor. The City's decision as to whether sufficient appropriations and authorizations are available shall be accepted by the Proposer as final. 2.28 Recommendation for Award City staff will recommend to the City Manager that award be made to the Proposer(s) whose proposal is determined by the City to be the most advantageous ("Best Value") to the City. 2.29 Award of Contract The City reserves the right to withhold final action on proposals for a reasonable time not to exceed one hundred eighty(180) days subsequent to the deadline for receipt of proposals. The award of a Contract(s), if an award is made, will be to the most responsible and responsive Proposer(s) that gives the City the "Best Value" and whose proposal meets the requirements and criteria set forth in this RFP. 2.30 Execution of Contract The City Manager shall authorize award of the Contract to the successful Proposer(s) and shall designate the successful Proposer(s) ("Contractor") as the City's Provider(s). The City will require the Contractor(s) to sign the documents necessary to enter into the required Contract with the City and to provide the necessary evidence of insurance as required in the Contract documents. No Contract for this project may be signed by the City without the authorization of the City Manager and no Contract shall be binding on the City unless and until it has been approved as to form by the City Attorney's Office and executed by the City Manager. 2.31 Disputes In the case of any doubt or difference of opinion with regard to the items to be furnished by a Proposer or the interpretation of the provisions of this RFP, the decisions of the City shall be final and binding upon all parties. 2.32 Change in Proposer's Representative The City reserves the right to require a change in Proposer's representatives if the assigned representatives are not, in the sole opinion of the City, adequately meeting the needs of the City. 6 2.33 Term The contract resulting herefrom will commence on the date signed by the last signatory and continues until the project is completed, approximately six months after commencement, subject to the approval of the Contractor and the City Manager. By submission of its proposal, the Proposer agrees that the pricing quoted in its proposal is fixed and firm for the duration of the contract. 2.34 Change Requests Contract changes may only be made by an amendment to the Contract and executed in writing by the City and the Contractor and approved by the City Manager. 2.35 Termination of Contract A. The City Manager may terminate this Agreement for Contractor's failure to perform the services specified in this Agreement and its exhibits. The Contract Administrator must give the Contractor written notice of the breach and set out a reasonable opportunity to cure. If the Contractor has not cured within the cure period stated in the notice, the City Manager may terminate this Agreement immediately thereafter. Failure to keep all insurance policies in force for the entire term of this Agreement is grounds for termination. B. Alternatively, the City may terminate this Agreement without cause upon twenty (20) days' advance written notice to the Contractor. However, the City may terminate this Agreement upon twenty-four(24) hours' advance written notice to the Contractor for the Contractor's failure to pay any required taxes or to provide proof of payment of taxes as set out in this Agreement. The Contractor may terminate this Agreement upon ninety(90) days' advance written notice to the City. 2.36 Indemnification CONTRACTOR SHALL INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY OF CORPUS CHRISTI AND ITS OFFICERS, EMPLOYEES AND AGENTS ("INDEMNITEES") FROM AND AGAINST ANY AND ALL LIABILITY, LOSS, CLAIMS, DEMANDS, SUITS AND CAUSES OF ACTION OF ANY NATURE ON ACCOUNT OF DEATH, PERSONAL INJURIES, PROPERTY LOSS OR DAMAGE OR ANY OTHER KIND OF DAMAGE, INCLUDING ALL EXPENSES OF LITIGATION, COURT COSTS, ATTORNEYS' FEES AND EXPERT WITNESS FEES WHICH ARISE OR ARE CLAIMED TO ARISE OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE PERFORMANCE OF THIS AGREEMENT, REGARDLESS OF WHETHER THE INJURIES, DEATH, OR DAMAGES ARE CAUSED OR ARE CLAIMED TO BE CAUSED BY THE CONCURRENT OR CONTRIBUTORY NEGLIGENCE OF INDEMNITEES, BUT NOT IF BY THE SOLE NEGLIGENCE OF INDEMNITEES UNMIXED WITH THE FAULT OF ANY OTHER PERSON OR GROUP. CONTRACTOR MUST, AT ITS OWN EXPENSE, INVESTIGATE ALL CLAIMS AND DEMANDS, ATTEND TO THEIR SETTLEMENT OR OTHER DISPOSITION, DEFEND ALL ACTIONS BASED THEREON WITH COUNSEL REASONABLY SATISFACTORY TO INDEMNITEES, AND PAY ALL CHARGES OF ATTORNEYS AND ALL OTHER COSTS AND EXPENSES OF ANY KIND ARISING FROM ANY SAID LIABILITY, DAMAGE, LOSS, CLAIMS, DEMANDS OR ACTIONS. THE INDEMNIFICATION OBLIGATIONS OF CONTRACTOR UNDER THIS SECTION SURVIVE THE EXPIRATION OR SOONER TERMINATION OF THIS AGREEMENT. 7 2.37 Insurance Requirements I.CONSULTANT'S LIABILITY INSURANCE 1. Consultant must not commence work under this agreement until all insurance required herein has been obtained and approved by the City's Risk Manager or designee. Consultant must not allow any subcontractor to commence work until all similar insurance required of the subcontractor has been so obtained. 2. Consultant must furnish to the Risk Manager and Assistant Director, Office of Strategic Management, two (2) copies of Certificates of Insurance with applicable policy endorsements showing the following minimum coverage by an insurance company(s) acceptable to the Risk Manager or designee. The City must be listed as an additional insured for the General Liability and Auto Liability policies, and a waiver of subrogation is required on all applicable policies. Endorsements must be provided with Certificate of Insurance. Project name and/or number must be listed in Description Box of Certificate of Insurance. TYPE OF INSURANCE MINIMUM INSURANCE COVERAGE 30-day advance written notice of cancellation, Bodily Injury and Property Damage non-renewal, material change or termination Per occurrence- aggregate required on all certificates and policies. Commercial General Liability including: $1,000,000 Per Occurrence 1. Commercial Broad Form 2. Premises—Operations 3. Products/Completed Operations 4. Contractual Liability 5. Independent Contractors 6. Personal Injury- Advertising Injury BUSINESS AUTOMOBILE LIABILITY $1,000,000 Combined Single Limit 1. Owned 2. Hired &Non-owned Or State of Texas Minimum Limits for personal or 3. Rented & Leased rental autos. PROFESSIONAL LIABILITY $1,000,000 Per Claim (Errors and Omissions) (Defense costs not included in face value of the policy) If claims made policy, retro date must be prior to inception of agreement, have extended reporting period provisions and identify any limitations regarding who is insured. WORKERS' COMPENSATION Statutory (All States Endorsement if Company is not domiciled in Texas) Employer's Liability $500,000/ $500,000/ $500,000 3. In the event of accidents of any kind related to this project, Consultant must furnish the Risk Manager with copies of all reports of such accidents within 10 days of the accident. 8 E ADDITIONAL REQUIREMENTS 1. Applicable for paid employees, Consultant must obtain workers' compensation coverage through a licensed insurance company. The coverage must be written on a policy and endorsements approved by the Texas Department of Insurance. The workers' compensation coverage provided must be in an amount sufficient to assure that all workers' compensation obligations incurred by the Consultant will be promptly met. An All States endorsement shall be required if consultant is not domiciled in the State of Texas. 2. Consultant shall obtain and maintain in full force and effect for the duration of this Contract, and any extension hereof, at Consultant's sole expense, insurance coverage written on an occurrence basis, by companies authorized and admitted to do business in the State of Texas and with an A.M. Best's rating of no less than A- VII. 3. Consultant shall be required to submit replacement Certificate of Insurance to City at the address provided below within 10 days of any change made by the Consultant or as requested by the City. Consultant shall pay any costs incurred resulting from said changes. All notices under this Article shall be given to City at the following address: City of Corpus Christi Attn: Risk Management P.O. Box 9277 Corpus Christi, TX 78469-9277 4. Consultant agrees that with respect to the above required insurance, all insurance policies are to contain or be endorsed to contain the following required provisions: • List the City and its officers, officials, employees, and volunteers, as additional insureds by endorsement with regard to operations, completed operations and activities of or on behalf of the named insured performed under contract with the City, with the exception of the workers' compensation policy. • Provide for an endorsement that the "other insurance" clause shall not apply to the City of Corpus Christi where the City is an additional insured shown on the policy; • Workers' compensation and employers' liability policies will provide a waiver of subrogation in favor of the City; and • Provide 30 calendar days advance written notice directly to City of any cancellation, non-renewal, material change or termination in coverage and not less than ten calendar days advance written notice for nonpayment of premium. 5. Within five calendar days of a cancellation, non-renewal, material change or termination of coverage, Consultant shall provide a replacement Certificate of Insurance and applicable endorsements to City. City shall have the option to suspend Consultant's performance should there be a lapse in coverage at any time during this contract. Failure to provide and to maintain the required insurance shall constitute a material breach of this contract. 6. In addition to any other remedies the City may have upon Consultant's failure to provide and maintain any insurance or policy endorsements to the extent and within the time herein required, 9 the City shall have the right to order Consultant to stop work hereunder, and/or withhold any payment(s) which become due to Consultant hereunder until Consultant demonstrates compliance with the requirements hereof. 7. Nothing herein contained shall be construed as limiting in any way the extent to which Consultant may be held responsible for payments of damages to persons or property resulting from Consultant's or its subcontractor's performance of the work covered under this contract. 8. It is agreed that Consultant's insurance shall be deemed primary and non-contributory with respect to any insurance or self-insurance carried by the City of Corpus Christi for liability arising out of operations under this contract. 9. It is understood and agreed that the insurance required is in addition to and separate from any other obligation contained in this agreement. 2.38 Right to Publish Throughout the duration of the procurement process and resulting Contract teen, Proposer must secure from the City written approval prior to the release of any information that pertains to the potential work or activities covered by the RFP or the resulting Contract. Failure to adhere to this requirement may result in disqualification of the Proposer's proposal or termination of the Contract. 2.39 Proposer's Ethical Behavior By submission of its proposal, the Proposer promises that Proposer's officers, employees, or agents will not attempt to lobby or influence a vote or recommendation related to the Proposer's proposal submitted in response to this RFP, directly or indirectly, through any contact with City Council members or other City officials between the date this RFP is released to the public and the date a contract is awarded by the City Manager. Such behavior will be cause for rejection of the Proposer's proposal at the discretion of the City Manager or his designee. 2.40 Quantities Quantities described herein are estimates and do not obligate the City to order or accept more than the City's actual requirements during the term of any contract, nor do the estimates limit the City to ordering less than its actual needs during the term of any contract, subject to availability of appropriated funds. 2.41 Use of Subcontractors The Proposer may use subcontractors in connection with the work performed under this Agreement. When using subcontractors, however, the Proposer must obtain prior written approval from the Contract Administrator. In using subcontractors, the Proposer is responsible for all their acts and omissions to the same extent as if the subcontractor and its employees were employees of the Proposer. All requirements set forth as part of the Contract are applicable to all subcontractors and their employees to the same extent as if the Proposer and its employees had performed the services. 10 Section 3 Scope of Work 3.1 General Information The City is interested in obtaining an overall assessment of Financial Services department. The purpose of the review is to: Evaluate the efficiency and effectiveness of the City of Corpus Christi's Financial Services and identify areas for improvement with associated recommendations and action plans. Overall objectives include assessing how well the department is currently performing core services and identifying ways Financial Services can improve efficiency and effectiveness and performance relative to other cities. This includes results of comparisons against other municipal Finance departments and against industry standards. Aspects of the assessment include reviewing organization, staffing levels,financial policies and procedures,financial performance reporting, CAFR preparation, and divisional operations. Examples of specific questions to be addressed are included in Section 3.2 below. If any "weaknesses" or "areas of improvement" are identified, the consultant will be expected to provide specific recommendations needed to close the gaps identified, including recommended action steps and implementation timelines. 3.2 Statement of Work The Consultant will assess the City's Financial Services Department taken as a whole and each of the specific divisional units and identify areas for improvement. Specific questions shall include, but not be limited to, the following topical areas and divisions: 1) Organization and Support of Financial Services 2) Staffing Levels 3) Financial Policies, Procedures, Process Flow, and Charting 4) Financial Performance Reporting 5) CAFR Preparation 6) Divisions: a) Utility Billing Office b) Purchasing c) Warehouse d) Accounts Payable e) Accounts Receivable & Collections f) Accounting g) Payroll h) Grants i) Cash Management j) Central Cashiering 11 1) ORGANIZATION AND SUPPORT OF FINANCIAL SERVICES: a) Is the overall organization of Financial Services logically structured and how does it compare to other Texas cities? b) Are supervisor-to-staff ratios and the span of control reasonable? c) Is the Utility Billing Office (UBO) properly structured within the organization and the right structure within UBO? Is there a case to be made for including the Utility Billing Office in the Finance Department(or as a separate department?) d) Would Financial Services be better served if"Functional or Technical Analysts" resided within the department rather than within MIS (IT)? e) Is the current level of technical IT support provided by the MIS Department adequate and if not, how should Finance be appropriately supported? f) Is there a better way to do this work? 2) STAFFING LEVELS: a) Does the Department use a systematic approach to determine staffing level needs for each of the major functional areas (UBO, Purchasing, Payroll, Treasury, Central Cashiering, Accounting), and if so, is the approach used reasonable? If not, describe approach and results. b) What is the minimum number of staff by position and division needed to do a good job in Financial Services? c) Are the staffing levels reasonable for each of the major functional areas? d) Is the pay and classification correct for staff and if not, what should it be? e) Are our people qualified? 3) FINANCIAL SERVICES POLICIES AND PROCEDURES, PROCESS FLOW AND CHARTING: a) Are the City's overall Financial Policies reasonable and sufficient? b) Does the Department have adequate systems in place to monitor compliance with financial policies? c) Does the Department have adequately documented procedures, process flow and charting for all major functional areas? If not, what is recommended to rapidly create procedures and flow charting? d) Are there adequate procedures to address all major policies? e) Is the City's annually adopted debt, budgetary financial policy, and investment policy reasonable and does it adequately address risk? 4) FINANCIAL PERFORMANCE REPORTING: a) Does Financial Services periodically provide City management adequate analyses of financial trends and emerging issues? If so, are the reports of a quality comparable to other Texas cities (e.g. San Antonio, Fort Worth, Arlington, Austin, Dallas, El Paso, and Houston)? If not, define the types of reports that should be provided. b) How does the financial performance of the City of Corpus Christi compare relative to other Texas cities? c) Has the City established criteria for what constitutes good financial performance? 12 5) CAFR PREPARATION: a) Has the level of effort devoted annually to prepare the CAFR been reasonable, and is it comparable to other municipalities? b) How does the preparation of the CAFR compare to other Texas cities? Does the external auditor prepare the book or is it done internally by staff? i) If done by staff, how long does it take to complete the CAFR (from start to finish)? Is CAFR software used? ii) If done by the external auditor, how much is the fee to do so? c) Has the level of effort increased significantly with INFOR and, if so, what are the contributing causes? d) Would it be cost justified to acquire CAFR software? 6) DIVISIONS: For each of the divisions, provide answers to the following questions: a) Are there reasonable controls, checks and balances, and review procedures? b) How does performance compare relative to other major Texas cities? c) Is the level of effort devoted to routinely process the following reasonable and are there opportunities to refine or further automate?: an invoice, bill, accounting transactions,fixed assets, payroll, monthly/quarterly grant reporting, daily cash management transactions, or central cashiering payments. d) Do our work processes and procedures align with our technology? If not, how can it be fixed? e) Can we outsource parts of the Finance Department? Which parts and would it be cost effective to do so? a) UTILIY BILLING OFFICE (UBO): i) Do UBO customer service representatives have easy access to accurate customer account records sufficient to provide quality and timely service? ii) Are utility receivables adequately managed? This would include determining whether collection and receivable criteria are established and routinely monitored. iii) Are monthly reports of water revenues by rate class of sufficient quality and detail to support cost of service analysis? iv) Is the current level of functionality provided in the new UBO system reasonable? v) Are the current reports going to be provided as part of the new system? vi) Is there adequate inter- and intra-departmental input and training provided as part of the new system? vii)Do any major deficiencies or issues exist as part of the new system rollout which we are not aware? b) PURCHASING: i) Are there significant opportunities to increase the efficiency of the procurement process? If so,how? ii) Are purchasing procedures adequately documented and communicated to City departments? iii) Is the City taking reasonable advantage of opportunities to purchase commonly used goods and services off of supply agreements or IDIQ's? iv) Is the training provided to departments adequate to support departmental compliance with new procedures given that the City moved from a decentralized to centralized purchasing process? 13 c) WAREHOUSE: i) Is the Purchasing Division's Warehouse structured appropriately and is the location appropriate? How does it compare to other Texas cities? ii) Are there significant opportunities to increase the efficiency of the City's warehouse? iii) Is the City taking reasonable advantage of opportunities to purchase commonly used goods and services off of supply agreements or IDIQ's? iv) Are procedures for utilizing the City's warehouse adequately documented and communicated to City departments? v) Is the training provided to departments adequate for utilization of the City's warehouse? vi) Are we being efficient? If not, are there better ways to do this work? d) ACCOUNTS PAYABLE: i) Is the time and effort to routinely process accounts payable reasonable? ii) Is additional departmental training needed? e) ACCOUNTS RECEIVABLE/COLLECTIONS: i) Is the time and effort to routinely process monthly billing reasonable? ii) Is additional departmental training needed? iii) Are the City's collection rates for utilities and miscellaneous receivables comparable to other Texas cities? iv) Are all accounts receivables centralized in other Texas cities or are they decentralized like in Corpus Christi? I) ACCOUNTING: i) Is the number and type of journal entries reasonable? ii) Is the monthly/quarterly "close-out" time reasonable so that departments may obtain adequate financial statements? iii) Is our"close-out"time reasonable compared to other Texas cities? g) PAYROLL: i) Is the frequency of payroll errors or adjustments reasonable? ii) Does there appear to be duplication of effort between the centralized payroll processing in Finance and payroll activities within the other City departments? iii) Are systems in place to identify"ghost employees"? h) GRANTS: i) Are the number and type of journal entries reasonable? ii) Is our "close-out" time and preparation of the Schedule of Federal and State Expenditures of Awards reasonable compared to other Texas cities? i) CASH MANAGEMENT: i) Is the level of effort devoted to investing City funds reasonable, and are there significant opportunities for automation or improvement? 14 ii) Is the level of effort devoted to printing checks, doing wires, and doing ACH transactions reasonable, and are there significant opportunities for automation or improvement? iii) Are the number and type of cash interfaces and daily reconciliations reasonable? j) CENTRAL CASHIERING: i) How does the collection of payments in person, on-line, by telephone, through the lock-box (mail-in payments), and at substations compare to other Texas cities? 3.3 Deliverables The consultant will be required to deliver a final report that answers all the questions specified in Section 3.2 and requirements specified in Section 4 of this RFP. The final report shall be provided both in electronic and printed form, with 20 printed copies of the final report. The report must include recommended actions and include return on investment analysis needed to address deficiencies identified, and where benchmarks indicate improvements are needed. An action plan shall include suggested tasks and timeline. The consultant will be required to present to the City Council the final report, and comprehensively support the findings on a date to be selected by the City. All working papers to support the report shall be the property of the City's. 3.4 City of Corpus Christi Financial Services - Background Financial Services is made up of five main divisions: administration, accounting, treasury, collections, and procurement and has 95 full-time equivalent (FTE) positions budgeted. The Administration Division is responsible for the overall management and operations of the department. One assistant director is responsible for the Accounting, Treasury Divisions, and Collections Divisions, while the other is responsible for the Procurement Division. The Accounting Division is responsible for the daily operations of general accounting and grants, reconcilement of the City's bank accounts, paying of City invoices city-wide, and administration of payroll. Accounting is responsible for the Comprehensive Annual Financial Report (CAFR), supplemental disclosure, cost allocation plan, daily general ledger and grant activities, and account reconciliations. Grant accountants report to the Controller. The INFOR financial module was implemented last year. The Treasury Division includes cash management and central cashiering. Cash management handles the City's cash and investment portfolio. This division will be implementing a new cash receipting system on October 1, 2015. The Collections Division includes accounts receivable and the Utility Business Office and is responsible for the monthly billing and collecting of the City's miscellaneous receivable and utility accounts. This division will also be implementing a new billing system on October 1, 2015, which will interface with the INFOR financial module implemented one year earlier. The Procurement Division includes the purchasing function, operations of warehouse, messenger service and postage services. 15 Organizational Chart DI RECTOR/ ASSISTANT DIRECTORS(2) EXECUTIVE ASSISTANT I Accounting Treasury Collections Procurement 28 FTE's 15 FTE's 31 FTE's 17 FTE's 1—Controller 1-Chief Accountant Accountants Cash Accounts Purchasing 2—Supervising Accountants 8 FTE's Management Receivable 8 FTE's 3-Senior Accountants(fund) 5 FTE's 5 FTE's 1—Accountant See E Below See A Below See C Below Bank 1-Accountant Reconciliation Utility Bus Office Warehouse 1 FTE Central 7 FTE's 24 FTE's Cashiering See F Below 10 FTE's See D Below 3—Account Payable Techs Accounts 1—Senior Customer Svc Rep Payable See B Below 1—Customer Service Rep y Messenger Svc 5 FTE's - C 2 FTE's A City Treasurer 1—Collections Manager See G Below 1—Accounts Manager 1— 1—Accounts Supervisor Payroll 1—Investments Analyst 1—Senior Accountant 3—Customer Service Reps 1—Accounting Assistant 11 FTE's 3—Senior Clerk Collector E 8—Payroll Technicians D 1—Procurement Mgr B 1-Utilites Acct.Manager 2—Senior Buyers Grants 1—Section Supervisor 1-Utilies Billing Supervisor 2—Buyers i 3-Senior Accountants(grant) 3 FTE's 1—Assistant Cashiering 1-Resolution Supervisor 1—Junior Buyer Supervisor 1-Project Manager 1—Procurement Asst. 8—Senior Clerk Collectors 2-Utilities Code Enforcer 1—Functional Analyst 1-Utilities Mgt Aide 8-Resolution Intake F Specialist 1—Stores Supervisor 5-Customer Svc.Rep 1—Storeskeeper 1-Functional Analyst 4—Stock Clerks Street Fee Staff: 1—Management Aide 1—Supervisor 2—Resolution Intake Specialists G 2—Mail Clerks 16 Financial Summary GENERAL FUND—For Administration, Accounting, Cash Management, and Central Cashiering: 14 MONTH 14 MONTH ACTUAL BUDGET ESTIMATED ADOPTED CLASSIFICATION 2012-2013 2013-2014 2013-2014 2014-2015 Revenues: General Resources 3,470.339 4,325.031 4.354.228 3,936,062 Total 3,470,339 4,325,031 4,354,228 3,936,062 Expenditures: Personnel Services 2,218,670 2,907.804 2,876,520 2,766,691 Material Supplies 36.517 92,975 22,707 26,565 Contractual Services 377,502 377,391 467,597 347,725 Other Charges 24,056 13.920 11,702 15.000 Reserve Appropriations 0 0 0 0 Debt Services 0 0 0 0 Schools/Seminars/Training 3,650 4,737 4.403 8,149 Internal Service Allocations 809,944 928,204 971,298 771,932 Transfer Out 0 0 0 0 Capital Outlay 0 0 0 0 Total 3.470,339 4.325,031 4,354,228 3,936,062 Full Time Equivalents: 51 51 51 UTILITY FUNDS— For Utilities Business Office and Utilities Field Operations: Expenditures for the Utility Business Office are included in each of the utility fund's budgets as a line item for"Utility Office Cost". UTILITY BUSINF,SS OFFICE EXPENDITURE DETAIL BY ORGANIZATION 14 MONTH ORG ORGANIZATION ADOPTED ESTIMATED PROPOSED NUMBER NAME 2013-2014 2013-2014 2014-2015 Departmental Expenditures 30010 Utility Office Cos: Funded by Water Department(4100) 755.513 1.379,901 707,696 Funded by Stormwater Department(4300) '721.311 810.311 705.705 Funded by Wastewater Department(4200) 654.323 805,413 675,000 Funded by Gas Department(4130) 443.885 571,866 432,581 Total 2.635.040 3.598.024 2,520.992 17 STORES FUND - For Purchasing, Print Shop. Messenger Service and Warehouse 14 MONTH 14 MONTH ACTUAL BUDGET ESTIMATED ADOPTED CLASSIFICATION 2012-2013 2013-2014 2013-2014 2014-2015 Revenues: Warehouse sales 2,750,457 3,493,677 3,403,841 2,895,340 Printing sales 155,856 192,110 181,153 135,044 Postage sales 174,562 226,345 215,362 182,750 Central copy sales 133,443 191,268 173,572 167,187 Purchasing/Messenger Svc Altoc 797,904 905,674 905,674 807,984 Sale of scrap/city property 270 200 210 400 Purchase discounts 340 0 0 0 Transf fr General Liab Fd 25,078 0 0 0 Transf fr Workman's Comp 15,522 0 0 0 Transfer from Other Funds 0 16,566 16,566 0 Revenue 4,053,432 5,025,840 4,896,377 4,188,706 Total 4,053,432 5,025,840 4,896,377 4,188,706 Expenditures: Personnel Services 904,409 1,064,629 1,064,629 1,047,815 Materials Supplies 2,723,826 3,553,074 3,337,326 2,836,926 Contractual Services 257,530 192,319 222,951 187,019 Other Charges (58) 0 400 0 Reserve Appropriations 0 18,300 0 0 Debt Service 0 0 0 0 Schools/Seminars/Training 2,453 2,987 3,687 2,500 Internal Services Allocations 288,444 308,697 336,336 271,085 Transfer Out 0 0 0 0 Capital Outlay 0 0 0 0 Reimbursements 0 0 0 0 Total 4,176,604 5,140,005 4,965,329 4,345,346 Mission, Mission Elements "The mission of the Financial Services Department is to support City departments in meeting their finance, accounting, and procurement requirements and to support the organization in maintaining the fiscal integrity of the City. Shown below are the mission elements, goals and associated measures used for the City Performance Report (CPR). Mission Elements: 1) Maintain financial records for receipts, disbursements, and inventories; 2) Produce financial reports; 3) Provide contract services for utility billing and collections; 4) Administer centralized treasury for debt, cash, and investment management; 5) Administer a centralized purchasing and procurement system. 18 Baseline Information FY 14-15 FY 13-14 FY 12-13 FY 11-12 Finance Dept. full-time employees 93 91 92 Finance Dept. expenditures $9.9 M $9.5 M $10.1 M GO Bond rating - S&P AA- AA- AA- Revenue bond rating - S&P A+ A+ A+ Property Tax Rate (per$100 valuation) $0.585264 $0.570557 $0.570557 GFOA Certificate in Excellence? Yes Yes CAFR with clean opinion Yes Yes Staff retention rate tbd tbd Table of Mission Elements, Goals, and Measures Mission Elements Goals Measures Used for the # Description City Performance Report (CPR) 1 Maintain financial records for Accurately record financial receipts, disbursements, and transactions. inventories. Accurately manage the billing, collection and financial reporting of the City of Corpus Christi's various miscellaneous receivable accounts. Accurately and timely pay Invoices paid in less than 10 days vendor invoices remitted by of data entry by Accounts Payable departments to Accounts staff Payable. Accurately and timely pay employees bi-weekly. Maintain financial records for inventories and capital assets. 2 Produce financial reports. Complete the Comprehensive Annual Financial Report (CAFR) by January 31st of every year. Prepare annual Supplemental Disclosure and Bond Official Statements as needed. Timely produce monthly #of days elapsing after month-end financial reports. to close financial accounting period. Comply with State, Federal, and regulatory agency reporting requirements. Prepare Schedule of Federal/State Expenditures of Awards (Single Audit)with no findings. 19 3 Provide contract services for Accurately bill citizens in a . % of utility receivables >60 utility billing and collections. timely basis for all utility days. account balances due to the City of Corpus Christi. • Monthly collection rate on utility bills • Monthly utility delinquency rate Monitor and report how much revenue is collected in comparison to what is billed as it relates to utility collections. Assist with the implementation of new financial software system. 4 Administer centralized Manage City's cash flow and treasury for debt, cash, and invest cash on a daily basis. investment management. Process walk-in payments at City Hall, Development Services, and the JC Elliott transfer station. Structure the issuance of debt to meet the City's capital improvement needs. Comply with debt covenants and other reporting requirements. Timely reconcile all bank #of outstanding bank reconciling accounts items each month. 5 Administer a centralized Ensure commodities and #of RFP's or RFQ's requested but purchasing and procurement services are procured and not yet issued. system. available for departmental release. Assist departments with small- dollar purchases. Timely meet departmental copy and print needs. Timely availability of standardized products 20 Benchmarks 1 9 7• I S I4 r4p,ot Amor to /441491,41, Att. r ri Atleit horni Ge Irt9t; • 1904•4X1 Wo Sa1d tercel or Ally for-couts wet sorra Mimeo tic 30 „ t ,r,th a raima' ,44444,4. [*Tar'Me ftriber01*Pa 10 p* sn—frodee— _FIT 15 10 5 0 7' <^../.,..• Liful = rl yryl .1,4 At...I 21 Section 4 Proposal Format and Organization This section provides specific instructions on format and organization of the proposal to be submitted by the Proposer. Each Proposer may submit only one proposal in a totally self-supporting format without reference to any other proposal(s). 4.1 General Instructions A. To provide for ease and uniformity and to aid in the evaluation of proposals, Proposers shall comply with the sequence outlined herein. IN NUMBERING PROPOSALS, THE PROPOSER SHALL USE THE SAME SECTION NUMBERS AND TITLES AND SHALL PROVIDE ITS RESPONSES IN THE SAME ORDER AS EACH QUESTION IS NUMBERED AND ORDERED HEREIN. Failure to comply may result in rejection of the proposal. The proposal shall be completed in sections, which are described below. B. Proposers should be aware that all technical and operational specifications, equipment descriptions and marketing material submitted or made available will be incorporated by reference into any contract(s). The City discourages the inclusion of general marketing material or equipment manuals unless they are used to provide specific information or specifically requested by the City. C. The Proposer shall provide one electronic copy, via the electronic submission feature on Supplier Portal, as specified below, before the DUE DATE FOR PROPOSALS: 4.2 Proposal Format A. This section outlines the minimum requirements for preparation and presentation of a proposal. B. The Proposer shall define the capabilities of their organization to supply and maintain the services as requested in this RFP. The response should be specific and complete in every detail and prepared in a simple and straightforward manner. C. Proposers are expected to examine the entire RFP including all specifications, standard provisions, instructions and attachments. Failure to do so will be at the Proposer's risk. Proposers should provide their best pricing for the services set out herein. 4.3 Transmittal Letter A. The transmittal letter shall be the first item in your proposal and shall indicate the intention of the Proposer to adhere to the provisions described in the RFP. The transmittal letter SHALL: 1. Be presented on company letterhead; 2. Identify the submitting organization; 3. Acknowledge receipt of any addenda to this RFP; 4. Identify, by name and title, and be signed by the person authorized by the organization to obligate the organization contractually. B. The second item in your proposal shall be a table of contents listing titles, sections and major sub- sections. All pages shall have a unique identifier and be numbered sequentially. C. The third item in your proposal shall be the City of Corpus Christi's Disclosure of Interest. D. The fourth item in your proposal shall be the City of Corpus Christi's Business Designation Form. E. The fifth item in your proposal shall be your actual proposal and associated documents. 22 4.4 Service Agreement A sample SERVICE AGREEMENT is attached hereto that the successful Proposer will be required to sign. With the exception of certain terms and conditions which may be modified by mutual agreement between the City and the Proposer prior to final execution of the Contract, the final SERVICE AGREEMENT will conform to the SERVICE AGREEMENT included in this RFP. 23 Section 5 Proposal Evaluation The City will conduct a comprehensive, fair and impartial evaluation of all proposals received in response to this RFP. Each proposal will first be analyzed to determine overall responsiveness and completeness as defined in Section 4 Proposal Format and Organization, and Section 5.2 Evaluation Criteria. Failure to comply with the instructions or submission of a proposal that does not satisfy Sections 4 and 5.2 may result in the proposal being deemed non-responsive and may, at the discretion of the Committee, as defined in Section 5.1 below, result in the proposal being eliminated from further consideration. 5.1 Evaluation Committee An Evaluation Committee ("Committee") will be established to assist the City to select a qualified Proposer. The Committee will be comprised of the Assistant Director Office of Strategic Management, Strategic Resource & Budget Manager, Finance Director, and Procurement Manager. The Committee will then review each proposal to evaluate the response in relation to the evaluation factors identified in Section 5.2 and will rank the proposers. This Evaluation Committee will then recommend the top proposer to the Executive Committee consisting of the City Manager, Deputy City Manager, and Assistant City Manager. 5.2 Evaluation Criteria A. Minimum Qualifications: To be considered, the proposers must have completed at least three municipal finance department evaluations during the last 10 years in any U.S. city, must provide contact information for each, and must make the reports available to the City, and, • The proposer must have at least five years of experience conducting municipal finance department evaluations; • The proposer must have sufficient staffing in order to meet project deliverable deadlines established in section 1.3 and 4.2; • The proposer must assign to this project a project manager with at least five years of experience conducting finance department evaluations. B. Each qualified proposer will then be ranked on the basis of the following: a) Profile & Qualifications; b) Project Approach; and c) Cost. To determine an overall ranking, the relative rankings will be weighted according to the following: Proposer's Profile Project Cost &Qualifications Approach 1/3 1/3 1/3 C. Costs: Proposers are to submit pricing for the services. The City requests all proposers to submit the proposed number of hours that will be dedicated to performing the assessment as an indication of the level of effort that will performed by the proposer. All costs, both direct and indirect, necessary to effect the work described herein shall be included in the Proposer's proposal. Such costs include, but are not limited to: salaries, supplies, the cost of the proposal itself, postage, travel, per diem, transportation costs, etc. The proposer shall not 24 invoice and City shall not pay any costs other than those set out by the Proposer in its proposal and agreed to by the City. D. The Proposer's failure to provide information relative to the above criteria may result in the City deeming such proposal non-responsive and may, at the sole discretion of the Committee, result in elimination of said proposal from further consideration. The Committee reserves the right to conduct other evaluation and measurements of the proposals as may be necessary to make an informed decision. 25 Attachment 1 — Sample Contract SERVICE AGREEMENT FOR EVALUATION OF THE FINANCE DEPARTMENT Request for Proposal Event No. 62 THIS Assessment of the Efficiency and Effectiveness of the Finance Department Service Agreement ("Agreement") is entered into by and between [insert name of company] ("Contractor") and the City of Corpus Christi, a Texas home-rule municipal corporation ("City"), by and through its duly authorized City Manager or his designee ("City Manager"), effective for all purposes upon execution by the City Manager. WHEREAS, Contractor has proposed to provide an assessment of the efficiency and effectiveness of the Financial Services Department in response to the City's Request for Proposals ("RFP Event No. 62"); WHEREAS, the City has determined Contractor to be the best valued respondent; NOW,THEREFORE, Contractor and City enter into this Agreement and agree as follows: 1. Services. Contractor will provide an assessment of the efficiency and effectiveness of the City's Financial Services Department ("Services") in accordance with RFP Event No. 62 ("Exhibit A"), which exhibit is incorporated by reference into this Agreement. 2. Term. This Agreement takes effect upon execution of the City Manager and continues until the Services are completed, approximately six months after commencement. 3. Contract Administrator. The contract administrator designated by the City is responsible for approval of all phases of performance and operations under this Agreement including deductions for non-performance and authorizations for payment. All of the Contractor's notices or communications regarding this Agreement must be directed to the contract administrator, who is the Assistant Director of Strategic Management or her designee("Contract Administrator"). 4. Independent Contractor. Contractor will perform the Services as an independent contractor and will furnish such Services in its own manner and method, and under no circumstances or conditions may any agent, servant or employee of the Contractor be considered an employee of the City. 5. Insurance. Before activities can begin under this Agreement, the Contractor's insurance company, or companies, must deliver a Certificate of Insurance, as proof of the required insurance coverages, to the Contract Administrator and City's Risk Manager. Additionally, the Contract Administrator and Risk Manager must be given at least 30 days' advance notice, by certified mail, of cancellation, material change in the coverages or intent not to renew any of the policies. The City must be named as an Additional Insured. The City Attorney must be given copies of all insurance policies within 15 days of the City Manager's reasonable written request. 6. Assignment. No assignment of this Agreement or of any right or interest contained in this Agreement by the Contractor is effective unless the City first gives its written consent to such assignment. The performance of this Agreement by the Contractor is of the essence of this Agreement, and the City's right to withhold consent to such assignment is within the sole discretion of the City on any ground whatsoever. 26 7. Fiscal Year. All parties recognize that the continuation of any contract after the close of any fiscal year of the City(the City's fiscal year ends on September 30th) is subject to appropriations and budget approval providing for covering such contract item as an expenditure in the budget. The City does not represent that said budget item will be actually adopted, as that determination is within the sole discretion of the City Council at the time of adoption of each budget. 8. Waiver. No waiver of any breach of any term or condition of this Agreement, Exhibit A, or the Consultant's response to RFP Event No. 62 ("Exhibit B"), which exhibit is incorporated into this Agreement, waives any subsequent breach of the same. 9. Compliance with Laws. This Agreement is subject to all applicable federal, state and local laws. All duties of the parties will be performed in the City of Corpus Christi, Texas. The applicable law for any legal disputes arising out of this Agreement is the law of Texas and such form and venue for such disputes is the appropriate district, county or justice court in and for Nueces County, Texas. 10. Subcontractors. The Contractor may use subcontractors in connection with the Services to be performed under this Agreement. When using subcontractors, however, the Contractor must obtain prior written approval from the Contract Administrator. In using subcontractors, the Contractor shall be responsible for all their acts and omissions to the same extent as if the subcontractor and its employees were employees of the Contractor. All requirements set forth as part of this Agreement are applicable to all subcontractors and their employees to the same extent as if the Contractor and its employees had performed the Services. 11. Amendments. This Agreement may be amended only in writing and upon execution by authorized representatives of both parties. 12. Termination. The City Manager may terminate this Agreement for Contractor's failure to perform the Services specified in Exhibit A. Failure to keep all insurance policies in force for the entire term of this Agreement is grounds for termination. The Contract Administrator must give the Contractor written notice of the breach and set out a reasonable opportunity to cure. If the Contractor has not cured within the cure period, the City Manager may terminate this Agreement immediately thereafter. Alternatively, the City Manager may terminate this Agreement without cause upon 20 days' written notice to the Contractor. However, the City may terminate this Agreement upon three days' written notice to the Contractor for Contractor's failure to pay or provide proof of payment of taxes, as set out in this Agreement. 13. Taxes. The Contractor covenants to pay payroll taxes, Medicare taxes, FICA taxes, unemployment taxes and all other related taxes in accordance with Circular E, "Employer's Tax Guide", Publication 15, as it may be amended. Upon his request, the City Manager shall be provided proof of payment of one or more of these taxes within 15 days of such request. 14. Notice. Notice may be given by hand delivery or certified mail, postage prepaid, and is received on the day faxed or hand-delivered and on the third day after deposit in the U.S. mail if sent certified mail. Notice shall be sent as follows: IF TO CITY: City of Corpus Christi Attention: Assistant Director of Strategic Management 1201 Leopard Street Corpus Christi,Texas 78401 27 IF TO CONTRACTOR: Contractor [insert contractor company name] Contact [insert contractor contact name] Address: [insert contractor street address] City, State, [insert contractor city, state] 15. Severability. Each provision of this Agreement shall be considered to be severable and if, for any reason, any such provision or any part thereof, is determined to be invalid and contrary to any existing or future applicable law, such invalidity shall not impair the operation of or affect those portions of this Agreement that are valid, and this Agreement shall be construed and enforced in all respects as if the invalid or unenforceable provision or part thereof had been omitted. 16. INDEMNIFICATION. CONTRACTOR SHALL INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY OF CORPUS CHRISTI AND ITS OFFICERS, EMPLOYEES AND AGENTS ("INDEMNITEES") FROM AND AGAINST ANY AND ALL LIABILITY, LOSS, CLAIMS, DEMANDS, SUITS AND CAUSES OF ACTION OF ANY NATURE ON ACCOUNT OF PERSONAL INJURIES, INCLUDING THOSE RESULTING IN WORKERS' COMPENSATION CLAIMS OR DEATH, PROPERTY LOSS OR DAMAGE, OR ANY OTHER KIND OF LOSS OR DAMAGE, INCLUDING ALL EXPENSES OF LITIGATION, COURT COSTS, ATTORNEYS' FEES AND EXPERT WITNESS FEES WHICH ARISE OR ARE CLAIMED TO ARISE OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE PERFORMANCE OF THIS AGREEMENT AND REGARDLESS OF WHETHER THE INJURIES, DEATH, LOSS, OR DAMAGES ARE CAUSED OR ARE CLAIMED TO BE CAUSED BY THE CONCURRENT OR CONTRIBUTORY NEGLIGENCE OF INDEMNITEES BUT NOT IF BY THE SOLE NEGLIGENCE OF INDEMNITEES UNMIXED WITH THE FAULT OF ANY OTHER PERSON. CONTRACTOR MUST, AT ITS OWN EXPENSE, INVESTIGATE ALL NOTICES, CLAIMS, AND DEMANDS, ATTEND TO THEIR SETTLEMENT OR OTHER DISPOSITION, DEFEND ALL ACTIONS BASED THEREON WITH COUNSEL REASONABLY SATISFACTORY TO THE CITY ATTORNEY, AND PAY ALL CHARGES OF ATTORNEYS AND ALL OTHER COSTS AND EXPENSES OF ANY KIND ARISING FROM ANY OF SAID LIABILITY, LOSS, CLAIMS, DEMANDS, SUITS, OR ACTIONS. THE INDEMNIFICATION OBLIGATIONS OF CONTRACTOR UNDER THIS SECTION SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT. 28 SIGNED this day of , 20 . Contractor: [insert company name] Name Title: CITY OF CORPUS CHRISTI Gabriel Maldonado Date Interim Procurement Manager Incorporated by Reference: Exhibit A: RFP Event No. 62 Exhibit B: Proposer's Response to RFP Event No.62 ?9 City of Corpus Christi SUPPLIER NUMBER TO BE ASSIGNED BY CI FY PURCHASING DIVISION CITY OF CORPUS CHRISTI DISCLOSURE OF INTEREST Corpus Christi Code § 2-349, as amended, requires all persons or firms seeking to do business with the City to provide the following information. Every question must be answered. If the question is not applicable, answer with"NA". See next page for Filing Requirements, Certification and Definitions. COMPANY NAME: P. O. BOX: STREET ADDRESS: CITY: STATE: ZIP: - FIRM IS: 1. Corporation _ 2. Partnership _ 3. Sole Owner ❑ 4. Association _ 5. Other _ DISCLOSURE QUESTIONS If additional space is necessary,please use the reverse side of this page or attach separate sheet. 1. State the names of each "employee" of the City of Corpus Christi having an "ownership interest" constituting 3%or more of the ownership in the above named"firm." Name Job Title and City Department(if known) 2. State the names of each"official" of the City of Corpus Christi having an "ownership interest" constituting 3% or more of the ownership in the above named"firm." Name Title 3. State the names of each "board member" of the City of Corpus Christi having an "ownership interest" constituting 3%or more of the ownership in the above named"firm." Name Board, Commission or Committee 4. State the names of each employee or officer of a"consultant" for the City of Corpus Christi who worked on any matter related to the subject of this contract and has an "ownership interest" constituting 3% or more of the ownership in the above named"firm." Name Consultant 30 FILING REQUIREMENTS If a person who requests official action on a matter knows that the requested action will confer an economic benefit on any City official or employee that is distinguishable from the effect that the action will have on members of the public in general or a substantial segment thereof,you shall disclose that fact in a signed writing to the City official, employee or body that has been requested to act in the matter,unless the interest of the City official or employee in the matter is apparent. The disclosure shall also be made in a signed writing filed with the City Secretary. [Ethics Ordinance Section 2-349 (d)] CERTIFICATION I certify that all information provided is true and correct as of the date of this statement, that I have not knowingly withheld disclosure of any information requested; and that supplemental statements will be promptly submitted to the City of Corpus Christi,Texas as changes occur. Certifying Person: Title: (Type or Print) Signature of Certifying Person: Date: DEFINITIONS a. "Board member." A member of any board, commission, or committee of the city, including the board of any corporation created by the city. b. "Economic benefit". An action that is likely to affect an economic interest if it is likely to have an effect on that interest that is distinguishable from its effect on members of the public in general or a substantial segment thereof. c. "Employee." Any person employed by the city, whether under civil service or not, including part-time employees and employees of any corporation created by the city. d. "Firm." Any entity operated for economic gain, whether professional, industrial or commercial, and whether established to produce or deal with a product or service, including but not limited to, entities operated in the form of sole proprietorship, as self-employed person, partnership, corporation, joint stock company, joint venture,receivership or trust, and entities which for purposes of taxation are treated as non-profit organizations. e. "Official." The Mayor, members of the City Council, City Manager, Deputy City Manager, Assistant City Managers, Department and Division Heads, and Municipal Court Judges of the City of Corpus Christi,Texas. f. "Ownership Interest." Legal or equitable interest, whether actually or constructively held, in a firm, including when such interest is held through an agent, trust, estate, or holding entity. "Constructively held" refers to holdings or control established through voting trusts, proxies, or special terms of venture or partnership agreements. g. "Consultant." Any person or firm, such as engineers and architects, hired by the City of Corpus Christi for the purpose of professional consultation and recommendation. 31 CITY OF CORPUS CHRISTI PURCHASING DIVISION BUSINESS DESIGNATION FORM ENSURE THIS FORM IS SUBMITTED WITH YOUR BID RESPONSE PLEASE INDICATE WHETHER YOUR COMPANY IS ANY ONE OF THE FOLLOWING: ❑ YES ❑ NO - CERTIFIED HISTORICALLY UNDERUTILIZED BUSINESS (HUB) Select all that are appropriate: ❑ ASIAN PACIFIC ❑ BLACK ❑ HISPANIC ❑ NATIVE AMERICAN ❑ WOMAN Please visit the following website for information on becoming a Texas Certified HUB: http://www.window.state.tx.us/procurement/prog/hub/ ❑ YES ❑ NO - LOCAL SMALL BUSINESS (LSB) A for-profit entity employing less than 49 employees located within the City limits of Corpus Christi,Texas ❑ YES ❑NO OTHER(PLEASE SPECIFY): ❑ THIS COMPANY IS NOT A CERTIFIED HUB or LSB THE INFORMATION REQUESTED IN THIS FORM IS FOR STATISTICAL REPORTING PURPOSES ONLY AND WILL NOT INFLUENCE AWARD DECISIONS OR THE AMOUNT OF MONIES EXPENDED WITH ANY GIVEN COMPANY. EVENT NO: 62 Firm Name: Telephone: - - Ext. Address: Fax: - - City: State: Zip: - E-mail: Date: Signature of Person Authorized to Sign Form Signer's Name: Title: (Please print or type) 32 'as .� t ^ yxs f r s a�. � 9 ���#-,, 1 ' J P. ,5r+ �, ,,a .rx:£ q. �� f f,dr' "z VI ,s1 gg y^j e+FarJrrya- FI'x nIr rs"S, JII y� ' s.n' am , „ ra,, ` � " x . � _,..,ga gi Fri, N,,,,..4_ �_ . .-st, ----, ,---- ----- ..4 ,00104,,,, 110)03 ”1„,„ , ir, ,..;.„/„. " s„, . 0:4 41.; 1,,,,1 44„,., z7, ''s 1 1,1, i :!: VIA Orirri August 17, 2015 Proposal for Assessment of the Efficiency and Effectiveness of the Financial Services Department City of Corpus Christi Presented by: Alyssa G. Martin, CPA I Partner, Risk Advisory Services weaver Direct: 972.448.6975 I Email: alyssa.martin 4'weaver.com Assuran,e•Tnx•Advisory 12221 Merit Drive, Suite 1400 I Dallas, Texas 75251 ( weaver.com E EXHIBIT B weaver Assurance•Tax•Advisory Transmittal Letter August 17,2015 Gabriel Maldonado Interim Procurement Manager, Financial Services City of Corpus Christi PO Box 9277 Corpus Christi,Texas 78469-6277 Re: Request for Proposal for Assessment of Efficiency and Effectiveness of Financial Services Department,RFP 62 Mr.Maldonado, With this proposal, Weaver and Tidwell, L.L.P.commits to providing services that meet the requirements detailed in the City of Corpus Christi Request for Proposal for an assessment of the efficiency and effectiveness of the City's Financial Services department (RFP Event No.62). As you'll see from our proposal, Weaver offers the City an exceptional team of leaders,deeply experienced in all aspects of the project and with extensive hands-on experience in municipal operating environments.We also offer the City: • Insight.We understand that assessments are more than items on a checklist;we go above and beyond— providing insightful services and a better overall experience. • Focus. Drawing from our dedicated Advisory Services practice,you are assured a deeply experienced team professionals and subject matter advisors able to focus almost immediately on each your key areas of concern. • Communication. Not only do we adopt a"no surprises" approach throughout the engagement,but our team remains accessible to you throughout the year.We work to prepare you for coming initiatives,help you meet your goals and even educate your team along the way. • Experience.With 65 years of experience working with Texas municipalities,we understand the operational nuances and challenges of financial departments like yours. • Stability.We maintain a stable team that has relevant, hands-on experience. Not only does this improve efficiency,it also enables us to offer recommendations that are specific and relevant to your needs and goals over time. As your engagement partner, I will serve as the City's primary contact for this engagement,and confirm that I am authorized to represent the firm and to sign a binding contract with the City.We hereby acknowledge the receipt of responses to questions on the RFP, but no addenda. If you would like to discuss this proposal or any other matter,please do not hesitate to contact me directly. I look forward to hearing from you. Sincerely, / Alyssa G.Martin Engagement Partner Direct:972.448.6975 Email:alyssa.martin@weaver.com AN INDEPENDENT MEMBER OF WEAVER AND TIDWELL L.L.P. 12221 MERIT DRIVE,SUITE 1400,DALLAS,TX 75251 BAKER TILLY INTERNATIONAL CERTIFIED PUBLIC ACCOUNTANTS AND CONSULTANTS P:(972)4901970 F:(972)702 8321 3"" Assurance•Tax•Advisory Table of Contents Transmittal Letter 1 Disclosure of Interest 3 Business Designation Form 5 Executive Summary 6 Profile and Qualifications 9 Risk Advisory Services 9 Municipal and Related Experience 10 Engagement Team 12 Project Approach 16 Assessment of Key Topical Areas 16 Approach for Evaluating Divisional Operations 21 Ongoing Communication 23 Cost Proposal 24 Appendix A: Resumes 25 17=2 City Of • Corpus Christi SUPPLIER NUMBER TO BE ASSIGNED BY CITY PURCHASING DIVISION CITY OF CORPUS CHRISTI DISCLOSURE OF INTEREST Corpus Christi Code § 2-349, as amended, requires all persons or firms seeking to do business with the City to provide the following information. Every question must be answered. If the question is not applicable, answer • with"NA". See next page for Filing Requirements,Certification and Definitions. COMPANY NAME: Weaver and Tidwell, L.L.P. P.O.BOX: STREET ADDRESS: 24 Greenway Plaza, Suite 1800 CITY: Houston STATE: Texas ZIP: 77046- FIRM IS: 1. Corporation 2. Partnership X 3. Sole Owner El 4. Association _ 5. Other DISCLOSURE QUESTIONS If additional space is necessary,please use the reverse side of this page or attach separate sheet. 1. State the names of each "employee" of the City of Corpus Christi having an "ownership interest" constituting 3%or more of the ownership in the above named"firm." Name Job Title and City Department(if known) n/a 2. State the names of each "official" of the City of Corpus Christi having an"ownership interest" constituting 3% or more of the ownership in the above named"firm." Name Title n/a 3. State the names of each "board member" of the City of Corpus Christi having an "ownership interest" constituting 3%or more of the ownership in the above named"firm." Name Board,Commission or Committee n/a 4. State the names of each employee or officer of a"consultant"for the City of Corpus Christi who worked on any matter related to the subject of this contract and has an "ownership interest" constituting 3% or more of the ownership in the above named"firm." Name Consultant Na 30 FILING REQUIREMENTS If a person who requests official action on a matter knows that the requested action will confer an economic benefit on any City official or employee that is distinguishable from the effect that the action will have on members of the public in general or a substantial segment thereof,you shall disclose that fact in a signed writing to the City official, employee or body that has been requested to act in the matter,unless the interest of the City official or employee in the matter is apparent. The disclosure shall also be made in a signed writing filed with the City Secretary. [Ethics Ordinance Section 2-349(d)] CERTIFICATION I certify that all information provided is true and correct as of the date of this statement, that I have not knowingly withheld disclosure of any information requested; and that supplemental statements will be promptly submitted to the City of Corpus Christi,Texas as changes occur. Certifying Person: Alyssa G. Martin / Title: Partner (Type or Prlan Signature of Certifying Person: r Yf "�— Date: 08/10/15 DEFINITIONS a. "Board member." A member of any board, commission, or committee of the city, including the board of any corporation created by the city. b. "Economic benefit". An action that is likely to affect an economic interest if it is likely to have an effect on that interest that is distinguishable from its effect on members of the public in general or a substantial segment thereof c. "Employee." Any person employed by the city, whether under civil service or not, including part-time employees and employees of any corporation created by the city. d. "Firm." Any entity operated for economic gain, whether professional, industrial or commercial, and whether established to produce or deal with a product or service, including but not limited to, entities operated in the form of sole proprietorship, as self-employed person, partnership, corporation, joint stock company, joint venture,receivership or trust,and entities which for purposes of taxation are treated as non-profit organizations. e. "Official." The Mayor, members of the City Council, City Manager, Deputy City Manager, Assistant City Managers,Department and Division Heads,and Municipal Court Judges of the City of Corpus Christi, Texas. f "Ownership Interest." Legal or equitable interest, whether actually or constructively held, in a firm, including when such interest is held through an agent, trust, estate, or holding entity. "Constructively held" refers to holdings or control established through voting trusts, proxies, or special terms of venture or partnership agreements. g. "Consultant." Any person or firm, such as engineers and architects, hired by the City of Corpus Christi for the purpose of professional consultation and recommendation. 1 31 CITY OF CORPUS CHRISTI PURCHASING DIVISION BUSINESS DESIGNATION FORM ENSURE THIS FORM IS SUBMITTED WITH YOUR BID RESPONSE PLEASE INDICATE WHETHER YOUR COMPANY IS ANY ONE OF THE FOLLOWING: , ❑YES ❑X NO - CERTIFIED HISTORICALLY UNDERUTILIZED BUSINESS(HUB) Select all that are appropriate: C ASIAN PACIFIC E BLACK E HISPANIC 1 NATIVE AMERICAN • WOMAN Please visit the following website for information on becoming a Texas Certified HUB: http://www window.state.tx.us/procurcmcntiprog/hub/ ❑YES QX NO - LOCAL SMALL BUSINESS(LSB) A for-profit entity employing less than 49 employees located within the City limits of Corpus Christi,Texas ❑ YES ❑NO OTHER(PLEASE SPECIFY): QX THIS COMPANY IS NOT A CERTIFIED HUB or LSB 11 THE INFORMATION REQUESTED IN THIS FORM IS FOR STATISTICAL REPORTING PURPOSES ONLY AND WILL NOT INFLUENCE AWARD DECISIONS OR THE AMOUNT OF MONIES EXPENDED WITH ANY GIVEN COMPANY. EVENT NO: 62 Firm Name: Weaver and Tidwell, L.L.P. Telephone: 713 -850- 8787 Ext. Address: 24 Greenway Plaza, Suite 1800 Fax: 713 -850- 1673 City: Hous of State: TX Zip: 77046 - E-mail: alyssa.martin@weaver.com Date: August 10, 2015 igna e of Person •uthorized to Sign Form Signer's Name: Alyssa G. Martin Title: Partner (Please print or type) 32 weaver Assurance•Tax•Advisory Executive Summary The City of Corpus Christi is poised for explosive growth of businesses—both new and expanding—in its boundaries. To manage these new opportunities gracefully, the City is wise to prepare its financial and /fr- ce operational processes for increased volume and complexity. As we have worked in Corpus Christi for clients such as Del Mar College, and with a full-service office nearby in San Antonio, Weaver has seen first-hand the potential i your city holds. Just as we have helped other i cities control risks and improve processes, we are ready to help the City of Corpus Christi make the most of its emerging opportunities. Understanding the current state of the Finance Department's structure and processes, including how they compare to similar cities, is an essential first step to improving operational effectiveness and achieving your long-term goals. Throughout the course of our assessment, we'll keep your goals in mind. The resulting set of practical, scalable recommendations will help you progress toward your most distant goals while still improving your efficiency and effectiveness today. The largest CPA firm in Texas,and in the Southwest, Weaver has provided an array of assurance,advisory and tax services to Texas public-sector clients for 65 years.With more than 500 employees and 75 partners,our reach is broad,but our focus remains at home,with seven full-service offices across the state: Houston,San Antonio, Austin, Dallas, Fort Worth, Midland and Odessa.Serving as the foundation of all that we do are certain constants:the quality and talent of our professionals;an unwavering commitment to quality;and personalized,attentive client service. Insight & Experience: Understanding Your Needs All organizations have varying levels of operational complexity and process maturity. Benchmarking the Department's current state against best practices and other Texas cities,along with identifying areas for improvement and automation,is a key foundational step not only for improving immediate operational efficiency and effectiveness,but also for overall process maturity. With more than 30 Texas cities as clients,six decades of experience serving the public sector,and a dedicated Risk Advisory Services team that is well-versed in best practices,Weaver is well-positioned to understand—and meet—the City's needs.Your team leadership and key subject matter advisors will leverage their years of experience—with the public sector and Fortune 500 companies alike—to provide you with insightful,implementable recommendations so you can make informed decisions about your next steps. Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness weaver; Assurance•Tax•Advisory Holistic Approach: Putting Your Goals in Context ,L, The City will benefit from a proven,disciplined U Alyssa G. Martin, CPA approach rooted in best practices and based on zQ Engagement Partner years of multidisciplinary knowledge.Our goal is to help you develop not only a keen understanding of 0 • 25+years of experience,including 17+ how well your policies and processes function, but years of internal control process risk an understanding of how and where they fit into management you overall operational performance. Q • Partner-in-charge of Weaver's Risk o_ Advisory Services As we evaluate your policies and processes,we'll rely on our extensive experience providing similar v) • Regularly publishes and presents on services to other Texas cities,including Houston, w operational effectiveness and risk Dallas, Bryan, Irving and Denton-just to name a D management few.Our understanding of complex, multi- departmental operations enables us to provide the w • Recent clients include Del Mar College citiesHouston, Dallas, City with proven,prioritized and implementable, and theDenton,Dn, Irving,McKinney presented with insightful context based on your Q and Bryan broader goals. LU Collaborative Focus: A Foundation for Dan Graves, CPA Long-Term Success Senior Manager As the City knows from your years of service to your • 10+years of experience,with a strong citizens and businesses,success is built on focus on public sector and financial relationships.That's why we work to cultivate a services clients lasting, collaborative relationship with you,with an • overarching focus on continuity,responsiveness and Extensive experience with business continuous communication.To that end,your process improvement and internal engagement partner and managers will provide control consulting much more than oversight and accountability • Recent clients include Del Mar College, during this assessment;they will remain available to the City of Arlington, North Central you throughout the year. From value-added Texas Council of Governments and recommendations to ongoing guidance and Austin Community College support,the City can be confident in our commitment to helping you meet your goals. Brandon Tanous, CIA, CFE, CGAP, Quality and Value: Making the Most of CRMA Your Investment Manager In maintaining the trust of the people and businesses • 8+years of experience performing risk of Corpus Christi,it is incumbent upon the City to advisory services spend your budget wisely.At the same time,when it comes to such a strategic initiative as an efficiency • Extensive experience with business assessment,you can't afford to sacrifice quality for process improvement and internal cost-effectiveness.Weaver offers the peace of mind control consulting that comes from knowing you can have both. • Recent clients include Del Mar College, the City of Houston and Houston- Galveston Area Council Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 7 ybp� weaver As a firm,quality is built into every Weaver w engagement from the very beginning.The City will U AdvisoryServices staff of approximately benefit from our commitment to thoughtful Z pp y < 70 professionals planning,attentive follow-through and attention to detail.To ensure we're maintaining the highest Dedicated public sector practice with standards possible,we undergo an independent Q peer review every three years.We have received i 20+ professionals the highest possible rating on every peer review completed to date. Lu Assurance and advisory services for U more than 100 government entities As individuals,our professionals are recognized for11.1 z their insight and ability to conduct both complex Municipal clients for whom Weaver has and relatively straightforward assessments,and w provided advisory services include: they regularly author papers and present at various industry conferences.To make the most of w • City of Houston these resources while remaining cognizant of your • City of Dallas need for cost-effectiveness,we take a function- specific approach—staffing the right resources as • City of Arlington the right times,based on the tasks at hand.With this approach,the City will have access to • City of Denton professionals at all levels of the organization, and • City of Bryan will benefit from a scalable yet cost-efficient team that can adjust as needed should your needs • City of McKinney change over time. • City of Georgetown • City of Greenville NATIONAL AND LOCAL RANKINGS lits,, #5 Largest San Antonio Accounting Firms I San Antonio Business Journal 6BES7 #13 Largest Austin AccountingFirms Austin Business Journal NBEST g 'FIRMS #6 Largest Accounting Firms in Texas I Houston Business Journal #14 Largest Houston-Area Public Accounting Firms I Houston Business Journal %TOP 2014 Top 50 Firms I INSIDE Public Accounting •54 FIIRRMS 2014 BEST of the BEST Firms I INSIDE Public Accounting Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 8 weaver Assurance.Tax.Advisor Profile and Qualifications Risk Advisory Services Weaver's Advisory Services practice is made up of approximately 70 dedicated professionals who focus entirely on providing Risk and IT Advisory Services,with a strong focus on the public sector. Our Risk Advisory Services team is recognized for breadth and depth of experience in all phases of risk management, from internal control evaluations over individual processes to complete enterprise risk management.We will leverage our years of experience performing similar services for a wide variety of public and private sector clients to provide URS with insightful services and recommendations that support strategic objectives and overall mission. Underlying our portfolio of work is our experienced team,which stays at the forefront of the industry through ongoing certifications.Some of the numerous certifications held by our Risk Advisory Services professionals include: • Certified Public Accountant(CPA) • Certified Internal Auditors (CIA) • Certification in Risk Management Assurance (CRMA) • Certified Fraud Examiner(CFE) • Certified Information Technology Professional (CITP) • Certified Information Systems Auditors (CISA) Maintaining active leadership roles and participating in key professional organizations enables us to ensure our recommendations remain relevant,and in step with ongoing best practices and changes in industry trends.Key participation includes: • The Institute of Internal Auditors • The American Institute of Certified Public Accountants • Baker Tilly International Governance, Risk and Compliance Committee • National Association of Corporate Directors • Association of Certified Fraud Examiners • AICPA Information Management and Technology Assurance Executive Committee—National Committee • Information Systems Audit and Control Association (ISACA) CERTIFICATIONS AND AFFILIATIONS CRMAC (1. PA •Certifed Certification in — -A Internal Auditor Risk Management Assurance ~� CEN C Certified Information Systems Auditor' s i CISSP' Ir.csncn Certrkaw, 0 Certt6e111 [tonal Madam Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 9 weaver Assurance•Tax•Advisory Municipal and Related Experience Understanding the City's Topical Areas and Divisions As the matrix below illustrates, Weaver has a broad range of experience that aligns directly with the key topical areas and divisions detailed in the City's RFP. TOPICAL AREAS DIVISIONS / I _/ 0 of ay 0, v t U 1 t e y 1 Fc c v / JP 0 t / a A O U O Q n y M O= p Z U N t 9 o a Q Q N z a 4 0, o C S o o9 m m ' ', o U c rn o a '" .0 2 a m C O c c e _ �C +2 U O 9 ?' U d {Oj (Oj UO O C r gO 1 O ti a if U _ a 3 Q Q c aP (! C� U J City of Dallas X X X X X X X City of Houston X X X X X x X _ City of McKinney X x X x X x X X City of Arington X I X X City of Denton X ' x x x X X City of Georgetown X X X X , X X X X X X City of Bryan X �X ' X X _ City of Greenville I X North Central Texas Council of Governments X X ' X X x X X X X Austin Community College X X XX X Cancer Prevention Research Institute of Texas X X X X x Irving LSD X X ' X X x _ Western Refining X X I x X Consumer Credit Counseing X x I x ..Dallas Production X x I x x X x TexPac ksduskies X ' x. x X X Experience with Municipal Clients City of Houston Weaver has provided a wide array of advisory services to the City of Houston since 2009,including internal control evaluations for procurement, payroll, and asset disposal (warehouse, inventory,and accounts receivable) departments.Our internal financial control evaluation of the City's Procure-to-Pay processes included processes and procedures associated with the procurement,accounts payable and procurement card functions.We also evaluated the City's payroll processes,including elements such as the creation of new employee records, monitoring of employee time, payroll issuance and removing terminated or retired employees from the record. City of Georgetown At the City of Georgetown, Weaver has performed a wide-ranging operational assessment of the airport and one of the City's billing systems.Our assessment included analysis of reporting to the city council and development and reporting of key performance indicators over such functions as A/P,A/R,staffing,inventory,financial reporting and purchasing,among others. City of Denton Over the past six years,both our Risk Advisory and IT Advisory team have assisted the City of Denton in solving issues related to risk management and the implementation of a new financial Enterprise Resource and Planning system. Weaver has performed risk assessment,internal audit and business process improvement services across many different departments at the City. Weaver and Tidwell,L.L.F Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness weaver Assurance•rax•Advisory City of McKinney Since 2009,Weaver has performed a risk assessment,then evaluated and made recommendations to improve business processes related to utility billing, cash collections and handling,construction in progress,purchasing,hotel tax, and financial reporting. City of Dallas Weaver performed financial and IT controls work for the City of Dallas through 2009 and internal control reviews and evaluation of effective use of SAP within each process.In this project, Weaver evaluated compliance with policies and procedures and internal controls across 28 departments for processes including revenue,cash collections, accounts receivable and IT controls. Additional Related Experience Austin Community College (ACC) Weaver performed a risk assessment across the college in 2014.As the outsourced internal auditor for ACC, Weaver plans and executes risk-based audits over financial,operational and IT areas.Specific focus on compliance with external and internal requirements is considered in each internal audit.Audit areas included financial aid,cash handling,payroll,construction and HR. Following the risk assessment and internal audit,Weaver worked with ACC to develop an effective grants management and monitoring program over state and federal grants. Finally,Weaver performed organizational and staffing assessments over ACC's delivery of IT services to the entire college. North Central Texas Council of Governments Weaver performed a risk-based evaluation of the design of internal controls over five financial and operational processes,including payroll, A/P,A/R,cash management and grants.Weaver provided evaluation of internal controls and internal and external compliance,including a risk and fraud analysis,segregation of duties analysis, and provided recommendations to improve the effectiveness,scalability and efficiency of the processes. Houston-Galveston Area Council (HGAC) Weaver has performed several engagements to help HGAC assess and control a wide variety of processes and associated risks,from grant compliance to internal control reviews. For example,after Hurricane Ike (2010-2011), Weaver verified the eligibility of recipients for state and federal emergency relief funds and later audited the reimbursements.The goal of the project was to ensure that recipients were not receiving compensation from multiple agencies (FEMA or private insurance) for the same loss. In addition to the disaster relief grants,Weaver has audited subrecipients of other grants HGAC distributes,such as employment block grants.Weaver examines those recipients' eligibility and the legitimacy of charges. Finally,we perform the annual reimbursement audit of HGAC's workplace continuation grants. Cancer Prevention Research Institute of Texas (CPRIT) In 2014, Weaver developed a comprehensive grant monitoring program for the agency to address some very public concerns.The program included a risk assessment of grantees and designed grant and grantee monitoring procedures.The program also included development of internal and external trainings for the agency as well as a fraud,waste and abuse reporting plan. Following the completion and implementation of that grants monitoring program, Weaver was contracted to perform ongoing internal auditing services;so far in 2015,we have audited grants management as well as cash management and expenditures. Western Refining Weaver was initially engaged to develop and manage Western's Compliance Week event.The company soon sought consulting on compliance issues regarding issues identified in-house,then expanded their efforts to creating strategic programs to proactively identify potential issues prior to them causing an impact. Weaver professionals act as thought leaders and subject matter advisors with regard to Western's strategic compliance program management,and also perform specific projects as requested to address compliance gaps or issues where resolution is owned by the internal compliance department. Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness wAssuroeance•Tax ver, isor Engagement Team Team Organization The success of an engagement is directly tied to the talent and experience a firm brings;Weaver offers a team of deeply experienced risk advisory professionals who have hands-on experience. Our teams are marked by continuity, cross-functional communication, leadership and stability—all important factors for any engagement team to be effective. The engagement team for the City will be organized as follows: City of Corpus Christi Engagement Team Organization Alyssa G. Martin,CPA Engagement Partner Neha Patel,CPA, CISA Dan Graves,CPA Adam Jones IT Advisory SME Advisory Senior Manoger Organizational Consultant Tom Winson,CPA Brandon Tanous,CIA, CFE, Brian Thomas,CISA, CISSP, Data Winson,AnalyticCPA SME CGAP, CRMA QSA Risk Advisory Manager IT Advisory SME Josh Velazquez,CPA Risk Advisory Senior Associate Advisoryassociates and in-house subject latter advisors support all aspects of the engagement As the organization chart indicates,as needed the team will be supported by Weaver's Advisory Services group.The professionals in this group have a broad range of industry knowledge and advisory experience.Having ongoing access to this experience enables us to offer a fully customized team that can adjust dynamically and quickly based on changing needs over time. Leveraging this experience, along with ongoing access to our in-house subject matter advisors,enhances our ability to provide innovation,thought-leadership and insight throughout the engagement. Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness weaver Assurance•Tax•Advisory Team Qualifications Engagement Team Leadership Alyssa G. Martin, CPA, MBA I Partner-in-Charge, Advisory Services Alyssa will serve as the engagement partner for the City.In this role,she will serve as your single point of contact,and provide overall guidance and oversight throughout the engagement. Alyssa has more than 25 years of experience in public accounting,including 17 years of internal control process risk management. Her practice emphasis is in operational analysis,risk management,internal audit,quality assurance reviews,fraud prevention,IT audit,business management consulting,strategic planning and technology consulting. Alyssa has several years of experience working directly with both municipalities and large private sector organizations alike,and understands the organizational,risk management and compliance needs of multi-departmental,complex environments. Recent municipal clients for which Alyssa has led advisory engagements include the cities of Houston, Georgetown, Dallas, Denton, McKinney, Arlington, Bryan and Irving. Her other recent internal audit and risk advisory clients include Del Mar College,CPRIT,Austin Community College and North Central Texas Council of Governments.Alyssa has performed numerous engagements with state,county and local government entities,as well as many complex, multi-departmental Fortune 500 clients. Alyssa is licensed to practice as a Certified Public Accountant in Texas.From chairing the Baker Tilly International Governance Risk and Compliance Committee to membership in key accounting and advisory associations (including AICPA,TSCPA, IIA,and CFE), Alyssa remains at the forefront of industry trends and best practices.She is a sought-after speaker and author,having published and presented more than a dozen times in the past two years. Daniel Graves, CPA I Senior Manager, Advisory Services Dan will serve as the engagement manager for the City. He is a highly experience senior manager with more than 10 years of experience in public accounting,including eight years of internal control process and IT risk management.His practice areas of emphasis include business management and process improvement,internal control consulting,internal audit,risk assessment, IT audit,fraud prevention and technology consulting- with a strong focus on public-sector entities. Recent public-sector engagements managed by Dan include Del Mar College;the cities of Houston,Georgetown and Arlington; Austin Community College;CPRIT;Texas Council for Developmental Disabilities; North Central Texas Council of Governments; East Texas Council of Governments and the Texas Municipal Retirement System. Dan is licensed to practice as a certified public accountant in the state of Texas.He is an active member of multiple professional and industry organizations,including the Institute of Internal Auditors,and earned a Bachelor of Business Administration from Hardin-Simmons University. Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness weaver Assurance•Tax•Advisory Brandon Tanous, CIA, CFE, CGAP, CRMA [ Manager, Risk Advisory Services Brandon has more than eight years of experience in internal audit,with a focus on public-sector agencies.He has extensive experience with business process improvement,internal control evaluation,risk management,fraud detection,grant and contract monitoring and business management consulting. Brandon's recent clients have included Del Mar College,the City of Houston, the Texas Commission on Environmental Quality,the Texas Department of Public Safety and Texas Children's Hospital. He also has experience conducting quality assessment reviews for organizations such as the Texas Department of Agriculture and Texas Guaranteed Student Loan Corporation. Recognized by Internal Audit Magazine as one of 2013's Top 20 under 30, Brandon holds numerous industry certifications,is active in a number of industry and professional organizations, and is a frequent presenter and author.He earned a Masters of Public Administration and a Bachelor of Public Administration from Texas State University. Josh Velasquez, CPA I Associate, Risk Advisory Services Raised in Corpus Christi, Josh has five years of advisory experience,with a practice emphasis on business process improvement, internal control evaluations, grant and compliance monitoring,risk assessment and regulatory compliance.Josh's clients have included Del Mar College,the City of 10, Houston, Austin Community College and Western Refining.Josh is a Certified Public Accounting a< Y 9 9 and a member of the Institute of Internal Auditors.He earned a Masters of Accountancy from Texas A&M University at Corpus Christi and a Bachelor of Business Administration in accounting from Texas State University. Weaver and Tidwell,LLP Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 14 weaver). Assurance.Tax•Advisory Subject Matter Advisors Adam Jones I Organizational Consultant rib) Adam consults for Weaver's advisory practice groups,helping both public and private organizations ' to improve their organizational structures, management,regulatory compliance and information technology.He has nearly two decades of experience in Texas state government,including nine ikr' years serving as Deputy Commissioner and Chief Operating Officer of the Texas Education Agency g� (TEA).Adam chaired the agency's Fraud, Risk Assessment and Compliance Committee,the oversight body for the internal audit function. He helped lead Weaver's engagement for CPRIT and Austin Community College,as well as performing an organizational assessment for the Consumer Credit Counseling Service of Dallas. Adam brings vast experience in organizational management,and is a frequent,sought-after speaker and author on managerial topics,as well as an experienced and effective group facilitator and trainer. He graduated with a master's degree in public policy from Duke University and a bachelor's degree in economics from the University of Texas at Austin. Brian Thomas, CISA, CISSP, QSA I Partner, IT Advisory Services ...4 Brian has more than 17 years of experience in management consulting and risk advisory services. With experience managing teams delivering IT-focused solutions such as SOC reporting,system integration, information security,SOX assistance,IT audits,and IT project management, Brian brings diverse knowledge and technical skills to his clients. His responsibilities currently include the management and development of Weaver's IT advisory practice and he is involved in all aspects of the business. Brian led IT controls assessment and process improvement projects at the cities of Houston and Denton as well as Austin Community College. Brian frequently speaks and publishes articles on the subject of information security and related subjects. He is a member of the American Institute of Certified Public Accountants IT Executive Committee's SOC Reporting Task Force and a member of the IM Advisory Council at the McCombs School of Business of The University of Texas at Austin.He graduated with a master's degree and a bachelor's degree in civil engineering from the University of Texas at Austin. Neha Patel, CPA, CISA I. Partner, IT Advisory Services 0 Neha has more than 12 years of experience in public accounting and internal audits,with an emphasis on governance,risk and compliance projects;recent projects have included Del Mar it College and the City of Bryan.Neha specializes in SOC audits, IT audits and other technology consulting. Neha currently develops Weaver's SOC reporting methodology and leads the firm's practice in delivering IT audit solutions for financial institutions.She has extensive experience leading outsourced and co-sourced internal audit engagements across multiple industries,including the public sector and financial services. Neha is an active participant in numerous industry associations, including ISACA,the Institute of Internal Auditors and Texas Bankers Association. A Corpus Christi native, Neha earned a master's degree in professional accounting and a bachelor's degree in accounting with a minor in management information systems from the McCombs School of Business at the University of Texas at Austin. Tom Winson, CPA I Manager, Weaver Analytics As leader of the Weaver Analytics practice,Tom is able to extract usable information from a °' mountains of raw data.At clients such as the City of Cedar Hill,the Texas Municipal Power Agency 707_ and North Texas Municipal Water District,his work has helped uncover waste and abuse such as duplicate payments,fraudulent vendors and errors in payroll.Tom has eight years of experience in - public accounting;he earned a Bachelor of Electrical Engineering degree from the University of South Florida and a Master of Accounting from the University of Texas at Arlington. Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness weaver Assurance•Tax•Advisory Project Approach Assessment of Key Topical Areas Weaver's approach for assessing the effectiveness and efficiency of processes for the five significant topical areas consists of four key phases: Information Planning * :: Fieldwork ", Reporting Gathering41. Planning The first step in any Weaver engagement is to develop a structured plan.We'll meet with City and Department management to enhance our understanding of your objectives, finalize the scope, and develop a mutually- agreeable schedule,including fieldwork timing and deliverable dates.This plan will serve as both a communication and monitoring tool,and will help facilitate a smooth engagement. Information Gathering Weaver will work with the Department to evaluate the effectiveness of design of significant processes in the identified topical areas of focus.We will gather key pieces of information to assist with gaining an understanding of existing procedures processes as they actually occur in their current"as-is" state. Initial information requested may include,but not be limited to: • Policies and procedures (centralized and departmental) • Flowcharts • Employee desk reference guides • Departmental and city-wide organization charts • Standard forms and checklists • List of standard reports Additional documentation and information may also be requested as needs dictate during the fieldwork stage. Fieldwork Weaver will provide an integrated,objective and disciplined assessment of the effectiveness and efficiency of the Department's processes.At a high level,the assessment will include: • Identifying key process controls and control gaps • Identifying project management inefficiencies and barriers • Identifying processes and procedures for standardization • Eliminating redundancies, bottle-necks, manual or paper-laden procedures • Minimizing dependencies and unnecessary hand-offs • Increasing reliability of the execution steps • Identifying areas for automation and/or outsourcing • Simplifying work flow • Eliminating non-value added activities • Analysis and analytics of transactions to identify trends and indicators of high-volume periods • Identifying policy/procedure inconsistencies with business processes Specific activities performed for each topical area are described in greater detail below. Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness weaver Assurance•Tax•Advisory Organization and Support of Financial Services w Weaver will assess the Department's organizational - ORGANIZATIONAL AND STAFFING structure to identify any opportunities to improve a ASSESSMENTS operational effectiveness, better align structural CL components and ensure appropriate support from the IT Weaver performed an organizational Department.To start,we will review the organizational LL1 charts,both at the Department and City-wide level,to U assessment for Austin Community determine optimal reporting structures and supervisor-to- Z College,focused on the methods, staff ratios, and identify any opportunities for improved CLstaffing and structure the College uses efficiency as a result of structural/reporting changes.We'll w to deliver IT services across the entire also compare the Department's reporting structure toX organization. those of other Texas cities of a similar size and complexity w to determine how the Department compares with regard After identifying strengths and growth to organizational structure,staffing levels,complexity and areas, Weaver made reporting structure.The job duties and responsibilities of recommendations to guide ACC in personnel who interact and support Financial Services, improving those processes.We such as the Utility Billing Office's Functional and Technical continue to work with the college, Analysis will be evaluated to understand and determine consulting and advising on ways ACC where those functions should best be positioned within the City.Where opportunities for reorganization are identified, can improve its processes and we'll perform a high-level cost-benefit analysis to provide structures to deliver services more context for the recommended changes. effectively and efficiently. To determine whether the level of technical IT support for Additional clients for whom Weaver has the Department is sufficient,we will review the volume of performed organizational and staffing service calls to MIS from the Financial Services,and assessments include: evaluate the reasonableness and consistency of the response and resolution times as well as identify any • City of Houston repetitive or chronic issues. • City of Dallas • City of McKinney • North Central Texas Council of Governments • Western Refining Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 17 weaver* Assurance.Tax•Advisory Staffing Levels Sample Knowledge-Skills-Ability Evaluation Matrix Leveraging the knowledge gained during Kllowinig.•lu•s AOA•y E.lust ,M9•n• 2016 the organizational assessment, Weaver will DRAFT F>,DR....kmPurpo9“Only perform a systematic review of the 791104,494100r440004041,914Department's staffing approach and levels 0.04/10•I•b 14 90090 A 0010 1 N"IIMA/M191R r•• 00497 to identify potential capacity issues, °� """"'" ...,... • ""Y0^ .."" highlight skill gaps and address any disparity •'Oms..r•°nbaby n •• t40 9—Y..0 $ •.. s. A +s • 96w.... $2.111.111911s T..l•a• s • between classification levels and . :IT. 4.9143011J•4.9143011J• 8.7114414.19n n compensation. """ e .4444.80.1 09.4.4n•A a m 040.09*es I? 1 9 We will perform a Knowledge Skills 0" ""°s`"`"•A"A'F 74 Assessment(KSA), as illustrated on the a 111 attl /. .t •.•M..0. s 3.11311,140/43.11311,140/4s 4al.a•..#• s 143.19143.19f••. .pf•,t. ••Mwt.», 1141141.0. s . following page,to be evaluated by City 0044444 34.4 e,0. sgp.n �_ I. u management.The assessment will be highly V,.p• n.,ocubon•- ° collaborative,including interviews with staff `. "`i.°°°'+ . ° N Deb, . 9 a members,functional leaders and °"""""' `" ('..n Isr,roq M n 11 C0 .4,'9• Ol Department management. .., ` ..c....n A.,-,9Ao, o 0 Olber 33 11 13 Ida.I p..0. 9 6/9...2.!9 N3.21101111s w1.2 . • • 00070. I • . LS 141.1111 In addition to interviews,we will review b.[ ',mart lb . 0 • NAP NO Departmental job descriptions and ,.44M.M.o..•epn«n ° ° ° ° compare them against individual employee y MNe-.M.r.,,.wove t __...-o 0 0 .Kb t)...lq.—„ • , 0 0. 0 . • d- qualifications.Leveraging the information °•141.•b •-- • I ° • TMA. IM I a r 11410 A gained from this comparison,we will also .q r9lA..,...2901.1.{;• C.D•.0/..•9 9 192.)1.1. 1•...•.M.N •Lltl.tl•.3° 1 IAl6%Ltl review job classifications and pay rates to Pesblos ••0° n • Salim ro• 041101944 determine parity both internally and based rmlw,.09brind.MO•wyn.n mM,,,l �„ ..M, „b•.,,,o, , ., ...,,. .,..,,,,, on market standards. .•40b0.99u..u-11•-0004y.n n.•, ,..,,.,,.,M 0..,T.., U..,, ---TM4.44b.n..Nwl4444119001 lM.wnb. ry h I•l.uA K„„i.,N�aim u u.n.u..a«Mot hum�.. •pyuw,rlJI,Jo dlof frO xhoor,AJ.n s.a lbn,M it noon To aid in our evaluation of capacity and •� ^ — w ,.,n° w,.mb. staffing levels,we will work with Department ' ' •rb.l. .� ;;"�..,04 : °' n;;'w�:°. "14""•" staff to quantify the types and proportion of04110941. NY..NM 4TT010W. ,MewnN,A.,ry9N.rswbme pb/lb.,Iw«a,.M.wlWy.....0 r,w.,M 11.9.Mrjw,bs.0.r tasks performed,the number of transactions x1171 M.,•,Minl..W.dW„IM,d.roo”" t =;w ,;k*I.s 1, I1fo,o/f,� ,,, „mb,ul.n.AnmwMn..M[un ln.n u,•< performed and the estimated average time <..b•.16,41•0I010 .M91.., 1,4,400441 ape IsO• � bA« tN �d 1M-w^l•- ondr.M• - , o°^ Mhe/.ofItoIIOf ay,/ ~. 'II owl o. needed to process transactions. A I,, In . . br .t .e • tn..,,n„d9 •. A. t.. . Sra•. h - n.,e .. .,etss=,Mhos.An t,.,,...A,..A •IN,i.,a.m.l•,,Ab.wtrot.N•not 04,4b,.,.wbwntli,nhumes,wvl A.01/KOp C YS'poffon.-.Rein,to,n Looted 10 nm ft e.pANmM, 0 i 0....dlu•niAt lmAbm...U,.p,u.m moo*0.000.wry.plowl to,. • i 1....,n Jnubt n.,..l».•Wln en 11 p..itbn wiM pN•m V,wA..Ie.ton.,l woof/Woo Jot mw,w wup rm/op OA/ppIalwn Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 18 weaver. Assurance•Tax•Advisory Financial Services Policies and Procedures, Process Flow and w Charting ,_ FINANCIAL SERVICES POLICIES Weaver will review the existing financial policies and procedures to 0 AND PROCEDURES, PROCESS determine if the policies and procedures contain sufficient detail c, FLOW AND CHARTING and guidance for City employees to execute the tasks and duties uu of their job function.We will also determine if the City's policies U For the City of Houston, Weaver align with industry best practices and regulatory requirements,such Z provided comprehensive financial as city ordinances and other state regulatory requirements. w policies and processes services, including: w We will also review process flowcharts and any process X • Review of the City's existing documentation of the Financial Services major functional areas to w eciand processes identify any missing documentation,documentation that lacks sufficient detail to effectively carry out the processes,and any • Development of new City-wide processes or flowcharts that are out-of-date or redundant. financial policies Upon identification of the areas for improvement,we will make • Training departmental staff for recommendations for the City to be able to create or modify alignment/compliance with existing documentation to have a complete set of process revised or new policies and documentation. procedures Additional representative clients —.__.__...--_____---_----- include: P.csrd Usage • City of Denton a...•� ,,, ,; a,.... • North Central Texas Council of ( }" lie«,�"."e`": 0.^r. ' .�, "`"f """ Governments V f Oa:roor arokmornrsot loww. 040006 oprow riV elN -.( e_ ) 1V.MY.ege0016a ,.M.. MOP 1 prele am** El Aligned City Executive Order or Missing ID Section cn�y Standard Operating Procedure Administrative Policy Documentation 1 Time Management L1 Work Schedule 111 Creating a SAP Payroll Area X 1.1.2 Creating and update the SAP Pay Calendar X Creating a New Work Schedule:New Kronos 1.1.3 Group,Pattern,Shift X _._... 1.1.4 Assigning a Work Schedule to an employee X 1.15 Changing an employee's work schedule 1.1.5.a SAP Work Schedule Change 1.1.5.b Classified:Work Schedule Changes 11.4 Creating a New Pay Code X City Admin.Policy 2-4-Electronic ///���` 1.2 Time Entry Timekeeping Polity ` )v 1.2.1 Time Entry �(` 1.2.1.a Timesheet Collection and Correction Entry 1.2.2 Positive Pay-Non-exe 1.2.1.a Timesheet Collection and Correction Entry 1.2.3 Exception Re RI -Exempt 1.2.1.a Timesheet Collection and Correction Entry 12.4 Tea E loyee-Time Entry 1.2.4.a Phase Down Time Entry V001 1.3 Timesheet Approval X 1.4 Absence City Admin.Policy:3-11-Absence 1.3.1.a Attendance Reporting HFD Attendance Absence Leave and 1.4.1.b Overtime Recording V001 Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness w�e.averi Financial Performance Reporting w Weaver will work with Department management to identify any existing Key CAFR PREPARATION Performance Indicators (KPIs),and evaluate c whether they: w Weaver has 11 members on the GFOA Special Review w Committee that evaluates CAFRs for eligibility with • Effectively inform staff(and U Certificate of Achievement program requirements— management) about efficient w more than any other firm in the state. Department operation CL • Properly align with City/Department Ll-i Our public sector practice currently performs financial goals and strategy w audits for more than 40 entities that receive the GFOA • Are clearly defined and calculated LL Certificate of Achievement for Excellence in Financial • Are consistently measured Reporting. • Clearly define the City's criteria of good financial performance Whenever possible,we also leverage automation for Weaver will work with the Department to ease of CAFR preparation. For example,Weaver create/modify timely and relevant KPIs for Analytics, an internal data analytics team that focuses City personnel who are responsible for on the control environment,assisted Irving ISD with management and operations. We will also implementing data analytics to more efficiently ana benchmark these KPIs against our own effectively manage the high volumes of raw data extensive knowledge of Texas municipalities required to compile the District's CAFR.Through a and against established benchmarking data focus on operational compliance in conjunction with to determine how the City's financial automated data acquisition and analysis,we were performance compares to other Texas cities able to provide the District with added insight and of similar size and complexity. improved efficiencies. CAFR Preparation This breadth of experience means we have a Weaver will interview key Department staff comprehensive understanding of the processes, best involved with the City's CAFR preparation to practices, risks and benchmarks associated with CAFR develop an understanding of the current preparation. process.We'll examine the estimated work effort prior to the implementation of INFOR, as well as the post-implementation work effort to determine any inconsistencies or inefficiencies.Using the institutional COMPREHENSIVE ANNUAL knowledge of our public-sector practice in conjunction with research into For the Fiscal Year validated benchmarks for comparable cities, we'll determine metrics for how Ended July 31,2013 other comparable cities prepare their CAFR, and benchmark the City against FINANCIAL REPORT those metrics.Based on our assessment of the complexity of the cop PUS CHRIS, City's CAFR and the associated work effort for fi°°f ,' rFOr + completion,we'll identify any opportunities for ;API4S automation—including the use of data analytics tools or the acquisition of CAFR software—as well as the cost- benefit analysis of such automation. o�""^• ' y _ , -T Ter • Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 20 weaver Assurance•Tax•Advisory Approach for Evaluating Divisional Operations Weaver will perform an independent,objective and disciplined internal control evaluation for the following divisions: • Utility Billing Office • Purchasing • Warehouse • Accounts Payable • Accounts Receivable/Collections • Accounting • Payroll • Grants • Cash Management • Central Cashiering UNDERSTANDING INTERNAL CONTROL Internal control is defined as a process effected by an entity's board of directors,management and other personnel and designed to provide reasonable assurance regarding the achievement of objectives in the following categories: • Effectiveness, efficiency,scalability, and automation of operations oQa _,, Q • Reliability of financial reporting • Compliance with applicable laws and regulations Control Environment The COSO 2013 framework identifies five components of control that need to be in place and integrated to ensure the achievement of each of the above objectives. Weaver evaluates . ' the control environment to ensure it adheres to the following key trolActly principles,as defined by COSO: lnformat on&Com unication • Demonstrates commitment to integrity and ethical values • Exercises oversight responsibility 9 P Y Mon"toringActiirities • Establishes structure, authority and responsibility • Demonstrates commitment to competence • Enforces accountability We will identify and map control gaps and provide specific recommendations for improvement,as well as high-level benchmarking.As applicable,we'll also make recommendations for potential outsource opportunities based on a high-level cost/benefit analysis that examines: • Estimated internal operating costs including staffing requirements • Estimated fees for identified outsourcing opportunities,as applicable • Estimated savings related to improved efficiencies and enhanced processes Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 21 weaver jos- Assurance.Tax•Advisory There are three key phases to our internal control evaluation approach: J ,� MUNICIPAL DIVISIONAL OPERATIONS oeWeaver provides advisory services for Walkthroughs Reporting 0- nearly a dozen municipalities in Texas. Lu For example, since 2009 Weaver has Z assisted the City of Houston with a variety of projects related to internal Information Gathering control reviews, IT controls and data Weaver will meet with selected Department X analytics. We performed three advisory individuals to enhance our understanding of w projects for the City's Department of an internal control issues related to the in-scope Administrative and Regulatory Affairs processes.If needed,we will request additional (ARA):internal control reviews over information to determine the full scope of the evaluation. surplus inventory in 2008-2009, including identifying process and control gaps Performing Walkthroughs and and weaknesses within internal Evaluate Existing Internal Controls processes relating to Asset Disposal; Weaver will perform walkthroughs to identify parking in 2010; and payroll, existing internal controls,and evaluate risks where procurement and A/P processes since controls are weak or non-existent.The number of 2013.Weaver also performed HUD walkthroughs performed will be determined based on regulatory compliance consulting for meeting discussions and information obtained during the the Housing the City Auditor in 2011. In initial planning and information gathering stages. addition,Weaver's IT advisory group During this stage of the engagement,we will determine has provided IT advisory services whether all risks have relevant controls and whether including ACL data analytics and other conflicting duties are segregated. We will also consider techniques for analyzing electronic files the scalability of each process and control,identifying for specific trends. possible opportunities for automation that could improve Additional recent municipal and future reliability and efficiency. regional advisory clients include: Based on the results of this evaluation,we will work with • City of Dallas management to determine practical ways of closing any gaps identified and researching potential automation. • City of Denton Identified control points will be documented in a risk- • City of Irving control matrix (please refer to the sample on the • City of Bryan following page),which will include: • City of Arlington • Alignment of processes to risks and controls • City of McKinney • Numbering of each control identified for each process • City of Greenville • Identification of IT-dependent controls • Identification of"key" controls • City of Georgetown • Town of Addison During this stage, Weaver will also identify opportunities for potential outsourcing of Department functions, • North Central Texas Council of including a high-level cost-benefit analysis. Governments • East Texas Council of Governments Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 22 weaver Assurance•Tax•Advisory Developing Recommendations and Reporting Reporting Based on our walkthroughs,we will prepare and propose recommendations to improve existing policies and procedures,and strengthen controls in place.All recommendations will be prioritized based on the risk associated with each finding. In addition,our final report will compare your results with other major Texas cities and provide cost-benefit analysis where proposed recommendations include automation or outsourcing. Depending on the type and extent of findings,our recommendations may include suggestions for improvements that will help streamline processes,ensure compliance with regulatory requirements,reduce fraud risk, and improve the reliability,efficiency and transparency of the Department's processes and procedures.We will prioritize our recommendations to assist you with constructing a go-forward plan to address the recommendations with a structured,methodical approach. Sample Points for Consideration o: ..6o .,bod 1 Adbdry 41,,.,,,,. i..cont.ol LacN of Gocu..eta9on PFC GAP Na. m .., Prx.s Sub-Prows .b. coervol G•xripbon ...c.,- Cores.IMXwtl F eons C.M.W Own., Trp.or Gap O. p e o,coer.ol Gap I DepartmentP'aohe.xp CaN PCnt nsnNvs Manwl Aa N..e•e Policy d krnn dupvc.pea., w•IrMcap Ilathe Pnare¢ urwinrrTad ec0, ,94 FYwcPL•N .Cai C,*N(PPreiTion h Administrator breiecdv.cO�.0uPao...PMu«he lo. . enmenb •eaa O Fc-0t GA '.=. P� .q CbGov.mrc. 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Ongoing Communication Weaver takes a proactive, "no surprises” approach for all advisory engagements,with a focus on timely,continuous communication.Whenever we identify a potential issue,we will immediately bring it to your attention,seek your feedback and ask about any relevant circumstances.We will also meet with you on a regular basis to: • Ensure that we have a solid understanding of your systems and processes • Facilitate a constructive exchange about work in progress and related issues • Provide technical updates and discuss how they affect your organization • Answer your questions about both technical and strategic issues • Learn about changes in your business strategies • Understand your overall satisfaction to date We commit to all our clients to live up to all of our agreements and promises,whatever that takes.This commitment, combined with a focus on attentive, personal service has distinguished us from our competitors and sustained our growth for decades. Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness - weaver Assurance•Tax•Advisory Cost Proposal At Weaver,we pride ourselves on offering the capabilities of a much larger firm at a reasonable cost.With our streamlined operations,we can provide the knowledge and experience you need,combined with a personal touch and individual attention.We feel our pricing reflects a level of quality—as well as a commitment to ongoing collaboration—that is unmatched by many of our competitors. Our quality level is directly correlated to the level of understanding and hands-on experience our team brings.Your team will be made up of experienced professionals who have focused their careers on providing Risk Advisory Services—including having direct experience with clients of a similar size and structure as the City.With this level of experience and focus comes insight and technical knowledge,which allows us to serve you in a holistic way, working with you to provide valuable recommendations so you can make informed decisions about the future. Estimated fees for our services are provided below: ESTIMATED ESTIMATED HOURS PRICE Organization and Support of FIN Services 120 $18,000 Staffing Levels 180 $27,000 FIN Policies,Procedures, Process Flow and Charting 100 $15,000 FIN Performance Reporting 80 $12,000 CAFR Preparation 110 $16,500 Divisions Utility Billing Office 160 $24,000 Purchasing 150 $22,500 Warehouse 100 $15,000 Accounts Payable 120 $18,000 Accounts Receivable 80 $12,000 Accounting 80 $12,000 Payroll 120 $18,000 Grants 120 $18,000 Cash Management 80 $12,000 Central Cashiering 100 $15,000 Subtotal 1,700 $255,000 Travel(not to exceed) $20,000 Total 1,700 $275,000 Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 24 weaver,. eave r Assurance.Tax•Advisory Appendix A: Resumes Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 25 weaver Assurance•Tax•Advisory Alyssa G. Martin, CPA Dallas Executive Partner Partner, Advisory Services Professional Experience • More than 25 years of experience in public accounting,including 17 years of internal control process risk management • Practice emphasis in managing and performing internal control and process improvement consulting • Implements,directs and monitors internal control,internal audit,regulatory compliance and process improvement engagements and compliance projects • Evaluates business processes and internal controls and evaluation of IT General Computer Controls for public companies, private firms and government agencies • Experience managing large,complex engagements from 1,000 to 3,000 hours • Manages and perform risk assessment for various private and governmental entities covering specific financial,operational and IT areas • Experience performing reviews of policies and procedures and evaluation of internal controls for nonprofit, education,government and service industries • Variety of industry exposure to include higher education,financial services,oil and gas, manufacturing, professional services,state and regional agencies and school districts • Works with companies on special procedures related to testing of fiduciary accounts Representative Client Experience • City of Houston • Employees Retirement System of Texas • City of Dallas • North Texas Tollway Authority • City of Denton • Texas Council for Developmental Disabilities • City of Arlington • Texas Municipal Retirement System • City of McKinney • Western Refining • City of Bryan • Cancer Research Prevention Institute of Texas • City of Irving • Texas Military Department • City of Georgetown • Tarrant Regional Water District • North Central Texas Council of Governments • Baptist General Convention of Texas • Austin Community College • Tarrant County College District • Del Mar College • Higher Education Servicing Corp. • East Texas Council of Governments • Abilene Christian University • Houston-Galveston Area Council • Dallas Production Professional Involvement and Recognition • Chair, Baker Tilley International Governance Risk and Compliance Committee • Board Member, Institute of Internal Auditors, North American Board—Publications Committee and Ester Sawyer Award Committee • Audit Committee and Board Member,Texas Society of Certified Public Accountants (TSCPA) • Trustee,Accounting Education Foundation,TSCPA • Advisory Committee member, Internal Audit Education Program (IAEP), University of Texas at Dallas • Executive Advisory committee, Accounting and Information Management Area, University of Texas at Dallas' School of Management • Member, American Institute of Certified Public Accountants (AICPA) • Member,Texas Society of Certified Public Accountants (TSCPA), Dallas Society • Member, National Association of Corporate Directors • Member, Institute of Internal Auditors (IIA), Dallas and Fort Worth chapters • Member, Information Systems Audit and Control Association, Dallas and Fort Worth chapters • Member,Association of Certified Fraud Examiners Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness weaver Assurance•Tax•Advrsory Alyssa G. Martin, continued Recent Publications and Presentations • "The Audit Committee in an Uncertain World,"Internal Auditor, August 2015 • "Implementing COSO 2013 Internal Control-Integrated Framework,"Today's CPA,July 2015 • "Contract and Compliance Monitoring-Building a Successful Program," Weaver Public Sector CPE,August 2015 • "Get More Out of Your Risk Assessment" IIA Austin CPE,September 2014 • "Fraud, Risk and Internal Control," Weaver Public Sector CPE,August 2014 • "Coordinating Fraud Risk Assessment with Enterprise Risk Management," IIA San Antonio CPE, April 2014 • "Audit Communication Skills for Success," IIA Austin CPE, February 2014 • "Demystifying Enterprise Risk Management,"TSPCA Dallas Chapter Convergence,May 2013 • "A Refocused Internal Audit Function Adds Value Throughout the Organization," Internal Auditing, January/February 2013 • "Getting Fit,"Midstream Business,January 2013 • "Key Considerations when Using Third Party Technology Audits," IIA Dallas Super Conference,October 2012 • "Fraud Prevention," IIA San Antonio Chapter,September 2012 • CEO monthly advisory column "Management Matters," Dallas Business Journal,2008 to present Education and Certifications • Certified Public Accountant,Texas • Bachelor of Business Administration, Accounting, University of Texas at Dallas • Master of Business Administration, University of Texas at Dallas • Currently meets continuing professional education required by the Texas State Board of Public Accountancy Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 27 weaver Assurance•Tax•Advisory Daniel Graves, CPA Senior Manager, Advisory Services Professional Experience • More than 10 years of experience in public accounting,including eight years of internal control process and IT risk management • Specialized emphasis in the practice areas of business management and process improvement, internal audit,internal control consulting, IT audit,fraud prevention,Sarbanes-Oxley compliance and technology consulting for public and private sectors • Specialty industry experience:government,financial institutions, oil and gas, manufacturing and professional services companies • Experience in managing complex engagements in excess of 2,000 hours • Experienced in managing of projects that include evaluating controls in complex IT environments with multiple applications and databases; network infrastructure and security;evaluating existing accounting systems for business and system requirements;evaluating and recommending software for existing systems; and coordinating software developers, management,and business end-users to customize and integrate software packages • Experienced in performing IT General Control Reviews and testing of application controls Representative Client Experience • City of Houston • Texas Municipal Retirement System • City of Georgetown • Texas Council for Developmental Disabilities • City of Arlington • Tarrant Regional Water District • North Central Texas Council of Governments • Abilene Christian University • Austin Community College • Tarrant Community College District • Del Mar College • Frisco Independent School District • East Texas Council of Governments • Rockwall Independent School District • Cancer Prevention Research Institute of Texas • TexPac Industries • Employees Retirement System of Texas • Dallas Production Professional Involvement and Recognition • Member, Institute of Internal Auditors • Member,Texas Society of Certified Public Accountants • Member,Council of Petroleum Accountants Societies • Member, American Institute of Certified Public Accountants Recent Publications and Presentations • "Contract and Compliance Monitoring—Building a Successful Program," Weaver Public Sector CPE,August 2015 • " Construction Management—Monitoring Risk through Times of Growth,"Texas School District Accounting and Auditing Conference,2015 • "Evaluating Digital and Manual Segregation of Duties: Using IDEA to Ensure Appropriate Access Across All Functions,"Third North American IDEA User Conference,2012 Education and Certifications • Certified Public Accountant,Texas • Bachelor of Business Administration, Hardin-Simmons University • Currently meets continuing professional education required by Generally Accepted Government Auditing Standards and Texas State Board of Public Accountancy Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 28 weaver Assurance•Tax•Advisory Brandon Tanous, CIA, CFE, CGAP, CRMA Manager, Risk Advisory Services Professional Experience • More than eight years of experience performing risk assessments and internal audits, particularly within the public sector • Career focus on internal control evaluation,business process improvement,internal audit,fraud detection, risk management,grant and contract monitoring and business management consulting • Performed internal audits of Texas state agencies to meet the expectation of the State Auditor's Office (SAO) • Experienced in training and mentoring both audit and client staff in principles and techniques of internal audit and risk management • Understands IT security issues and compliance requirements of HIPAA and Sarbanes-Oxley • Experienced in managing projects that require evaluating controls in complex environments,including heavily regulated entities with extensive processes;organizational governance;business management and process improvements;internal control design and effectiveness;risk identification and management; development of benefit-cost analyses;and developing customized recommendations to meet the needs of the organization • Skilled in collaborative methods and both internal and external communications to ensure that everyone involved in an audit—including management—stays fully apprised of progress and findings • Experienced in conducting internal fraud,waste and abuse investigations; quality assurance reviews of internal audit departments; and designing and developing performance evaluation methodologies for complex entities Representative Client Experience • Del Mar College • City of Houston • Houston-Galveston Area Council • Texas Commission on Environmental Quality • Texas Department of Public Safety • Texas Children's Hospital Professional Involvement and Recognition • Member, Institute of Internal Auditors (IIA) • Member, Association of Certified Fraud Examiners (ACFE) • Committee Member, IIA Learning Solutions Committee • "Top 20 Under 30,"Internal Audit Magazine,2013 Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 29 weaver Assurance•Tax•Advisory Brandon Tanous, continued Recent Publications and Presentations • "Stop Acting Like Auditors," IIA Austin Chapter,2013 and IIA International Conference,2015 • "Perfecting Your Audits and Client Relations," International Law Enforcement Auditor's Association Annual Conference,2013 • "Risk and Control Self-Assessment in Your Organization,"Texas State Auditor's Office Conference,2013 • "Assurance Continuum and Internal Controls," IIA Southern Regional Conference, Austin,Texas,2012 • "High Plains Grifter"with Dr.Carolyn Conn and Katie Houston,case study in the ACFE Bribery and Corruption Casebook,2012 Education and Certifications • Certified Internal Auditor(CIA) • Certified Fraud Examiner(CFE) • Certified Government Auditing Professional (CGAP) • Certification in Risk Management Assurance (CRMA) • Graduate, Internal Audit Leadership Development Program,Texas State Agency Internal Audit Forum • Bachelor of Public Administration,Texas State University • Masters of Public Administration,Texas State University • Currently meets continuing professional education required by Generally Accepted Government Auditing Standards,the Institute of Internal Auditors,and the Association of Certified Fraud Examiners Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 30 weaver Assurance•Tax•Advisory Josh Velazquez, CPA Associate, Risk Advisory Services Professional Experience • Five years of experience in internal auditing • Experienced with risk assessments,including interpreting and processing distributed questionnaires from subject matter experts and conducting interviews to prioritize and translate risk into risk ratings/mappings between various business components and segments • Experience with Sarbanes-Oxley (SOX) tests of design and effectiveness(both IT and financial controls) • Experience with business process improvement,including developing flowcharts and documenting processes to analyze where gaps (and risks) potentially reside,and generating detailed narratives for current and future state processes • Experience with development of tools to monitor regulatory compliance as well as compliance with internal policies and rules • Experienced with governmental and nonprofit grant monitoring audits Representative Client Experience • Del Mar College • City of Houston • Austin Community College • Clayton Williams Energy • Team Industrial Services • Western Refining • LDR Holdings Corp. Professional Involvement and Recognition • Member,The Institute of Internal Auditors • Member,Texas Society of Certified Public Accountants (TSCPA) Education and Certifications • Certified Public Accountant (CPA) • Bachelor of Business Administration (BBA), Accounting—Texas State University • Masters of Accountancy(MAcc)—Texas A&M University—Corpus Christi • Currently meets continuing professional education required by Generally Accepted Government Auditing Standards and Texas State Board of Public Accountancy Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 31 weaver Assurance•Tax•Advisory Adam Jones Organizational Consultant Professional Experience • Nearly 20 years of experience in Texas state government • Three years of experience with Weaver, advising a variety of private and public clients on issues related to management,organizational effectiveness,information technology,and regulatory or compliance issues • Led organizational assessments for numerous public-sector clients,including local governments and nonprofit agencies • First location leader for Weaver's Austin advisory practice,and leader of the firm's state government industry practice • Engagement director of a large-scale forensics investigation at El Paso Independent School District • Served as the Chief Operating Officer of the Texas Education Agency (TEA) from 2003-2012, managing total state and federal appropriations of over$23 billion and an administrative budget of over$135 million • Responsible for budget, accounting,contracting and procurement,school finance,financial audits,grants administration,agency services,human resources,organizational effectiveness and training,and information technology • Chaired the Fraud, Risk Assessment and Compliance Committee,which oversees the internal audit function at the TEA • Administered the Foundation School Program,the state aid program for Texas public schools,in addition to over$6 billion in targeted financial and state grants • Responsible for state financial audits of independent school districts and charter schools • Completely rebuilt the TEA school finance organization through aggressive recruitment,succession planning and the mentoring of emerging managers • Expert knowledge of the state appropriations process,managed the development of the agency budget and strategic plan for all legislative sessions from 2005-2011;responsible for representing TEA before all legislative budget committees from 2003 through 2012 • Significant experience with engaging and building relationships with elected officials,staff and agency executives,along with an understanding of the nuances of the Texas legislative,administrative rulemaking and procurement processes • Executive sponsor and visionary leader of the Texas Student Data System project that was designed to deliver timely and actionable student-level data to Texas educators • Envisioned and implemented the TEA Management Effectiveness Series,an agency-specific nine-course curriculum for managers that resulted in significant gains in the agency's supervision construct scores on the state's Survey of Employee Engagement Representative Client Experience • City of Houston • Consumer Credit Counseling Service of Greater Dallas • Austin Community College • Cancer Prevention and Research Institute of Texas • El Paso Independent School District • Texas A&M University • Texas Department of Insurance • Texans for Education Reform Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 32 weaver Assurance•Tax•Advisory Adam Jones, continued Professional Involvement and Recognition • Director,Texas Charter School Finance Commission,2015-2017 • Vendor Advisory Committee,Texas State Agency Business Administrators Association • Business Executive Leadership Committee for Data Center Services,Texas Department of Information Resources 2009-2012 • Awarded five TEA Center for Digital Government Best of Texas awards between 2003 and 2011 • Board of Directors (ex-officio),Texas Department of Information Resources,2005-2007,2009-2011 • Advisory Board,Center for Digital Government:Texas CIO Academy,2010 and 2011 • Visionary Council,Government Technology Conference Southwest,2005,2006, 2007 and 2008 • Member,Texas Association of State Systems for Computing and Communications Recent Publications and Presentations • "The Engaging Leader:the key to building relationships,teams and organizational strength," Austin Institute of Internal Auditors,September 9,2014 • "Politics, Petroleum and Propositions: Public Sector Perspectives for Fiscal 2014," opening general session, Weaver Public Sector CPE Day,September 17,2013 • "Contracting for Best Value:A Policy White Paper" (with Cindy Reed),Texas Conservative Coalition Research Institute,April 2013 • "Post-traumatic Layoff Syndrome,"AICPA Corporate Finance Insider,June 2012 Education and Certifications • Master of Arts, Public Policy, Duke University • Bachelor of Arts, Economics, University of Texas at Austin Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 33 weaver Assurance•Tax•Advisory Brian Thomas, CISA, CISSP, QSA Partner, IT Advisory Services Professional Experience • More than 17 years of experience providing management consulting and risk advisory services • Significant experience managing project teams delivering IT-focused solutions at Fortune 500 clients including internal controls services, IT audits,project management services,information security assessments and implementation reviews focusing on enterprise systems • Partner-in-charge of Weaver's IT Advisory Services practice:responsible for all aspects of the business including recruiting, personnel development, business development, methodology and quality control • Experienced at helping clients with software selection including key business requirements definition,vendor identification, RFP development,proposal evaluation and vendor management • Security related experience primarily includes the management of information security studies performed on behalf of internal audit departments;types of studies have involved perimeter security and architectural reviews,assessments of the information security management system (using ISO 27001/27002),as well as internal and external vulnerability assessments including wireless networks • Internal controls experience includes both advisory services in support of management assessments and support of external audit teams,including four Fortune 500 organizations • ERP experience includes pre/post-implementation assessments and internal control configuration evaluations of SAP, PeopleSoft,JD Edwards,Oracle,Sage 500,Microsoft Dynamics,various other industry- specific ERP solutions and custom-built systems • Thorough understanding of leading practice guidance and regulatory compliance requirements,including HIPAA,GLBA, FFIEC,COBIT, ITIL, NIST, ISO 27000 series and more • Industry experience includes technology,consumer electronics, upstream oil and gas,and utilities (power generation and transmission) • Previous work experience includes nearly six years in KPMG's Risk Advisory Services practice and three years in PricewaterhouseCoopers Management Consulting Services practice Representative Client Experience • City of Houston • Tarrant Regional Water District • City of Bryan • Texas A&M University • Austin Community College • Employees Retirement System of Texas • Texas Department of Insurance • Texas Lottery Commission • Texas Municipal Power Authority Professional Involvement and Recognition • Member, International Information Systems Security Certification Consortium (ISC2) • Member, Information Systems Audit and Control Association (ISACA), Houston chapter • Member, Institute of Internal Auditors (IIA), Houston chapter • SOC Task Force,AICPA ITEC • Board Member, AFCOM, Houston chapter • Paul Bear Bryant Awards Committee, American Heart Association • TeXchange,Sponsorship Committee Member • IM Advisory Council,McCombs School of Business, University of Texas Education and Certifications • Certified Information Security Auditor(CISA) • Certified Information Systems Security Professional (CISSP) • Payment Card Industry(PCI) Qualified Security Assessor(QSA) • Master of Science,Civil Engineering Project Management,The University of Texas at Austin • Bachelor of Science,Civil Engineering,The University of Texas at Austin Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness weave). Assurance•Tax•Advisory Neha Patel, CPA, CISA Portcer, IT Advisory Services Professional Experience • More than 13 years of experience in public accounting; previous work experience includes nearly five years in Ernst&Young's Technology&Security Risk Services practice • Firm leader in the IT aspects of Governance, Risk and Compliance (GRC) including:SOC audits, FDICIA/SOX, FFIEC IT audits and other technology consulting • Industry experience includes:financial services,oil and gas,technology, manufacturing and health care • Experience in utilizing the COBIT framework (versions 4.1 or 5) to develop a governance system or conduct an IT risk assessment across an organization • Extensive experience in the execution and reporting for SOC 1 and SOC 2 engagements including significant project management related to the identification of control objective areas,testing over control design and operation and report writing • Subject matter expert and methodology leader for SOC reporting within the firm since 2011 • Methodology and training leader for SOC reporting across the firm • Serves as project manager on in support of FDICIA/SOX compliance testing over IT processes,including financial institutions ranging from$1 to$5 billion in assets • Practice lead in performing IT FFIEC compliance for financial institutions ranging from$500 million to$1 billion in assets • Thorough understanding of how the COBIT framework and the FFIEC IT booklets can be utilized to execute various IT audits,including IT risk assessments,information security audits, application implementation (pre/post),and/or data privacy • Significant experience managing teams delivering IT-focused solutions,including Sarbanes-Oxley assistance services, IT audits and reviews focusing on enterprise systems for energy companies • Internal audit experience includes risk assessment, audit planning, execution and reporting • Developed internal audit programs to evaluate IT general controls,segregation of duties within critical financial applications, disaster recovery plans and testing,and application implementation programs. Extensive testing over general computer controls and application controls within financial transaction processing systems,document scanning repositories,loan origination systems and core general ledger systems Representative Client Experience • Del Mar College • Texas Municipal Power Authority • City of Houston • Tarrant Regional Water District • City of Bryan • Employees Retirement System of Texas • Texas A&M University • Texas Lottery Commission • Texas Department of Insurance Professional Involvement and Recognition • Member,Texas Society of Certified Public Accountants (TSCPA) • Board Member, Information Systems Audit and Control Association (ISACA), North Texas chapter • Member, Institute of Internal Auditors (IIA) Education and Certifications • Certified Public Accountant,Texas, Louisiana,Mississippi • Certified Information Systems Auditor • Master in Professional Accounting,The University of Texas at Austin • Bachelor of Business Administration, Accounting and Management Information Systems,The University of Texas at Austin • Currently meets continuing professional education required by the Texas State Board of Public Accountancy Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 35 ,te weaver tr Assurance•tax•Advisory Tom Winson, CPA Manager, Weaver Analytics Professional Experience • Eight years of public accounting experience as an external auditor • Five years of experience in computer aided audit tools (CAAT) such as ACL in an external audit • Three years of experience in developing ACL analytics scripts to detect fraud,waste and abuse • Industry experience in real estate,government, manufacturing/distribution and power industry Representative Client Experience • City of Wylie • City of the Colony • North Texas Municipal Water District • City of Cedar Hill • Highland Park ISD • Irving ISD • Texas Municipal Power Agency Professional Involvement and Recognition • Member, American Institute of Certified Public Accountants (AICPA) • Association of Certified Fraud Examiners (ACFE) Education and Certifications • Certified Public Accountant,Texas • Master of Accounting, University of Texas at Arlington • Bachelor of Electrical Engineering, University of South Florida • Currently meets continuing professional education required by Texas State Board of Public Accountancy Weaver and Tidwell,L.L.P Proposal for Assessment of the Financial Services Department Efficiency&Effectiveness Page 36 Service Agreement for the Assessment of the Efficiency and Effectiveness of the Financial Services Department-Request for Proposal Event No. 62 EXHIBIT C MODIFIED SCOPE AND COST Both parties agree to the following modifications to the Scope of Work specified in Section 3 of the Scope of Work: • Modify question 1c in the section addressing "Organization and Support of Financial Services" which asks "Is the Utility Billing Office (UBO) properly structured within the organization and the right structure within UBO? Is there a case to be made for including the Utility Billing Office in the Finance Department (or as a separate department)." Strike the last sentence asking "Is there a case to be made for including the Utility Billing Office in the Finance Department (or as a separate department). • Modify questions 2d and 2e in the section addressing "Staffing Levels" to be limited to assessing pay, classification and qualifications for only those key positions as designed by the City, not to exceed eight individual positions. Except for the two modifications above, Weaver and Tidwell, L.L.P. (aka Weaver) is expected to provide answers to all questions specified in the Scope of Work portion of the Request for Proposal. Both parties agree to the following modifications to the Project Approach specified by Weaver in their August 17, 2015 "Proposal for Assessment of the Efficiency and Effectiveness of the Financial Services Department": • Weaver is not expected to perform the "Knowledge Skills Assessment (KSA) as specified in their approach to assessing staffing levels; • Weaver is not expected to review all Departmental job descriptions and compare them against individual employee qualifications; • With regard to policies and procedures, Weaver will review City policies for reasonableness and completeness; Exhibit C Page 2 of 3 • With regard to developing recommendations to improve the internal control structure of the divisions in Financial Services, or to answer the specific questions for each division as outlined in Question 6 of the "Scope of Work", Weaver will provide, at a minimum, high-level recommendations to improve the internal control structure. However, in- depth root-cause and cost-benefit analysis will be condensed as budget allows. If additional work is needed beyond the estimated hours to more fully evaluate control gaps identified, or to perform root cause or cost-benefit analysis, the additional hours required for this work must be requested and explicitly approved by the City. Both parties agree that the "Updated Cost Proposal" included in this Exhibit C replaces the initial cost proposal provided by Weaver in their proposal submitted August 17, 2017. Exhibit C Page 3 of 3 • Updated Cost Proposal The updated cost proposal below reflects the scope revisions proposed by the City.The scope,as revised,limits the Staffing Level evaluation to key positions,as defined by the City,eliminates the analysis of the placement of the Utility Billing Office in the evaluation of the Organization and Support of FIN Services,and only allows for a review of City policies for reasonableness and completeness.Additionally,the analysis of the Divisions will be limited to the identification of controls and control gaps. We will provide,at a minimum,high-level recommendations to improve the internal control structure of the Divisions. However,an in-depth root-cause and cost-benefit analysis will be condensed,as budget allows. Further evaluation of control gaps or performance of root-cause and cost-benefit analysis will require additional hours,of which must be requested and approved by the City. Estimated fees for our services ore provided below: ESTIMATED ESTIMATED HOURS PRICE Organization and Support of FIN Services 100 $15,000 Staffing Levels -------- 100 $15,000 FIN Policies,Procedures,Process Flow and Charting 60 $9,000 FIN Performance Reporting 80 $12,000 CAFR Preparation 110 $16,500 Divisions Utility Billing Office 100 $15,000 Purchasing 100 $15,000 Warehouse 100 $15,000 Accounts Payable 100 $15,000 Accounts Receivable 80 $12,000 Accounting 80 $12,000 Payroll 100 $15,000 Grants 100 $15,000 Cash Management 80 $12,000 Central Cashiering 100 $15,000 Subtotal 1,390 $208,500 Travel(not to exceed) $20,000 Total 1,390 $228,500