HomeMy WebLinkAboutC2018-703 - 12/11/2018 - Approved �vs
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^�� SERVICE AGREEMENT NO. 1816
Custodial Services for Asset Management
fMCi OPP
1852
THIS Custodial Services Agreement ("Agreement") is entered into by and between
the City of Corpus Christi, a Texas home-rule municipal corporation ("City") and
Ernestina Luna dba Unified Service Associates ("Contractor"), effective upon execution
by the City Manager or the City Manager's designee ("City Manager").
WHEREAS, Contractor has bid to provide Custodial Services in response to Request
for Bid/Proposal No. 1816 ("RFB/RFP"), which RFB/RFP includes the required scope of
work and all specifications and which RFB/RFP and the Contractor's bid or proposal
response, as applicable, are incorporated by reference in this Agreement as Exhibits 1
and 2, respectively, as if each were fully set out here in its entirety.
NOW, THEREFORE, City and Contractor agree as follows:
1. Scope. Contractor will provide Custodial Services ("Services") in accordance with
the attached Scope of Work, as shown in Attachment A, the content of which is
incorporated by reference into this Agreement as if fully set out here in its entirety,
and in accordance with Exhibit 2.
2. Term. This Agreement is for 36 months, with performance commencing upon the
date of issuance of a notice to proceed from the Contract Administrator or
Purchasing Division. The parties may mutually extend the term of this Agreement
for up to two additional 12-month periods ("Option Period(s)"), provided, the
parties do so in writing and prior to the expiration of the original term or the then-
current Option Period. The City's extension authorization must be executed by
the City Manager or designee.
3. Compensation and Payment. This Agreement is for an amount not to exceed
$449,199.00,subject to approved extensions and changes. Payment will be made
for Services completed and accepted by the City within 30 days of acceptance,
subject to receipt of an acceptable invoice. All pricing must be in accordance
with the attached Bid/Pricing Schedule, as shown in Attachment B, the content
of which is incorporated by reference into this Agreement as if fully set out here in
its entirety. Any amount not expended during the initial term or any option period
may, at the City's discretion, be allocated for use in the next option period.
C2018-703
12/11/18 m Page 1 of 7
M2018-242 ber 1, 2018
Unified Services Associates
SnANNFI)
Invoices will be mailed to the following address with a copy provided to the
Contract Administrator:
City of Corpus Christi
Attn: Accounts Payable
P.O. Box 9277
Corpus Christi, Texas 78469-9277
4. Contract Administrator. The Contract Administrator designated by the City is
responsible for approval of all phases of performance and operations under this
Agreement, including deductions for non-performance and authorizations for
payment. The City's Contract Administrator for this Agreement is as follows:
Name: Jesse Hernandez
Department: Asset Management
Phone: (361)-826-1983
Email: JesseH@cctexas.com
5. Insurance; Bonds.
(A) Before performance can begin under this Agreement, the Contractor must
deliver a certificate of insurance ("COI"), as proof of the required insurance
coverages, to the City's Risk Manager and the Contract Administrator.
Additionally, the COI must state that the City will be given at least 30 days'
advance written notice of cancellation, material change in coverage, or intent
not to renew any of the policies. The City must be named as an additional insured.
The City Attorney must be given copies of all insurance policies within 10 days of
the City Manager's written request. Insurance requirements are as stated in
Attachment C, the content of which is incorporated by reference into this
Agreement as if fully set out here in its entirety.
(B) In the event that a payment bond, a performance bond, or both, are
required of the Contractor to be provided to the City under this Agreement before
performance can commence, the terms, conditions, and amounts required in the
bonds and appropriate surety information are as included in the RFB/RFP or as
may be added to Attachment C, and such content is incorporated here in this
Agreement by reference as if each bond's terms, conditions, and amounts were
fully set out here in its entirety.
6. Purchase Release Order. For multiple-release purchases of Services to be
provided by the Contractor over a period of time, the City will exercise its right to
specify time, place and quantity of Services to be delivered in the following
manner: any City department or division may send to Contractor a purchase
release order signed by an authorized agent of the department or division. The
purchase release order must refer to this Agreement, and Services will not be
rendered until the Contractor receives the signed purchase release order.
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7. Inspection and Acceptance. City may inspect all Services and products supplied
before acceptance. Any Services or products that are provided but not
accepted by the City must be corrected or re-worked immediately at no charge
to the City. If immediate correction or re-working at no charge cannot be made
by the Contractor, a replacement service may be procured by the City on the
open market and any costs incurred, including additional costs over the item's
bid/proposal price, must be paid by the Contractor within 30 days of receipt of
City's invoice.
8. Warranty.
(A) The Contractor warrants that all products supplied under this Agreement
are new, quality items that are free from defects, fit for their intended purpose,
and of good material and workmanship. The Contractor warrants that it has clear
title to the products and that the products are free of liens or encumbrances.
(B) In addition, the products purchased under this Agreement shall be
warranted by the Contractor or, if indicated in Attachment D by the
manufacturer, for the period stated in Attachment D. Attachment D is attached
to this Agreement and is incorporated by reference into this Agreement as if fully
set out here in its entirety.
(C) Contractor warrants that all Services will be performed in accordance
with the standard of care used by similarly situated contractors performing similar
services.
9. Quality/Quantity Adjustments. Any Service quantities indicated on the Bid/Pricing
Schedule are estimates only and do not obligate the City to order or accept more
than the City's actual requirements nor do the estimates restrict the City from
ordering less than its actual needs during the term of the Agreement and including
any Option Period. Substitutions and deviations from the City's product
requirements or specifications are prohibited without the prior written approval of
the Contract Administrator.
10. Non-Appropriation. The continuation of this Agreement after the close of any
fiscal year of the City,which fiscal year ends on September 30th annually, is subject
to appropriations and budget approval specifically covering this Agreement as
an expenditure in said budget, and it is within the sole discretion of the City's City
Council to determine whether or not to fund this Agreement. The City does not
represent that this budget item will be adopted, as said determination is within the
City Council's sole discretion when adopting each budget.
11. Independent Contractor. Contractor will perform the work required by this
Agreement as an independent contractor and will furnish such Services in its own
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manner and method, and under no circumstances or conditions will any agent,
servant or employee of the Contractor be considered an employee of the City.
12. Subcontractors. Contractor may use subcontractors in connection with the work
performed under this Agreement. When using subcontractors, however, the
Contractor must obtain prior written approval from the Contract Administrator
unless the subcontractors were named in the bid or proposal or in an Attachment
to this Agreement, as applicable. In using subcontractors, the Contractor is
responsible for all their acts and omissions to the same extent as if the
subcontractor and its employees were employees of the Contractor. All
requirements set forth as part of this Agreement, including the necessity of
providing a COI in advance to the City, are applicable to all subcontractors and
their employees to the same extent as if the Contractor and its employees had
performed the work. The City may, at the City's sole discretion, choose not to
accept Services performed by a subcontractor that was not approved in
accordance with this paragraph.
13. Amendments. This Agreement may be amended or modified only in writing
executed by authorized representatives of both parties.
14. Waiver. No waiver by either party of any breach of any term or condition of this
Agreement waives any subsequent breach of the same.
15. Taxes. The Contractor covenants to pay payroll taxes, Medicare taxes, FICA
taxes, unemployment taxes and all other applicable taxes. Upon request, the City
Manager shall be provided proof of payment of these taxes within 15 days of such
request.
16. Notice. Any notice required under this Agreement must be given by fax, hand
delivery, or certified mail, postage prepaid, and is deemed received on the day
faxed or hand-delivered or on the third day after postmark if sent by certified mail.
Notice must be sent as follows:
IF TO CITY:
City of Corpus Christi
Attn: Jesse Hernandez
Title: Superintendent of Operations
Address: 5352 Ayers Bldg, 3A, Corpus Christi, TX 78415
Phone: (361)-826-1983
Fax: (361)-826-1989
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IF TO CONTRACTOR:
Ernestina Luna dba Unified Service Associates
Attn: Mr.Samuel J Salas
Title: General Manager
Address: 414 N. General McMullen Ste.111, San Antonio, TX 78237
Phone: (210)-473-1835
Fax: None
17. CONTRACTOR SHALL FULLY INDEMNIFY, HOLD HARMLESS AND DEFEND
THE CITY OF CORPUS CHRISTI AND ITS OFFICERS, EMPLOYEES AND
AGENTS ("INDEMNITEES") FROM AND AGAINST ANY AND ALL LIABILITY,
LOSS, CLAIMS, DEMANDS, SUITS, AND CAUSES OF ACTION OF
WHATEVER NATURE, CHARACTER, OR DESCRIPTION ON ACCOUNT OF
PERSONAL INJURIES, PROPERTY LOSS, OR DAMAGE, OR ANY OTHER KIND
OF INJURY, LOSS, OR DAMAGE, INCLUDING ALL EXPENSES OF
LITIGATION, COURT COSTS, ATTORNEYS'FEES AND EXPERT WITNESS FEES,
WHICH ARISE OR ARE CLAIMED TO ARISE OUT OF OR IN CONNECTION
WITH A BREACH OF THIS AGREEMENT OR THE PERFORMANCE OF THIS
AGREEMENT BY THE CONTRACTOR OR RESULTS FROM THE NEGLIGENT
ACT, OMISSION, MISCONDUCT, OR FAULT OF THE CONTRACTOR OR ITS
EMPLOYEES OR AGENTS. CONTRACTOR MUST, AT ITS OWN EXPENSE,
INVESTIGATE ALL CLAIMS AND DEMANDS, ATTEND TO THEIR SETTLEMENT
OR OTHER DISPOSITION, DEFEND ALL ACTIONS BASED THEREON WITH
COUNSEL SATISFACTORY TO THE CITY ATTORNEY, AND PAY ALL
CHARGES OF ATTORNEYS AND ALL OTHER COSTS AND EXPENSES OF
ANY KIND ARISING OR RESULTING FROM ANY SAID LIABILITY, DAMAGE,
LOSS, CLAIMS, DEMANDS, SUITS, OR ACTIONS. THE INDEMNIFICATION
OBLIGATIONS OF CONTRACTOR UNDER THIS SECTION SHALL SURVIVE
THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT.
18. Termination.
(A) The City Manager may terminate this Agreement for Contractor's failure to
perform the work specified in this Agreement or to keep any required insurance
policies in force during the entire term of this Agreement. The Contract
Administrator must give the Contractor written notice of the breach and set out a
reasonable opportunity to cure. If the Contractor has not cured within the cure
period, the City Manager may terminate this Agreement immediately thereafter.
(B) Alternatively, the City Manager may terminate this Agreement for
convenience upon 30 days advance written notice to the Contractor. The City
Manager may also terminate this Agreement upon 24 hours written notice to the
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Contractor for failure to pay or provide proof of payment of taxes as set out in this
Agreement.
19. Assignment. No assignment of this Agreement by the Contractor, or of any right
or interest contained herein, is effective unless the City Manager first gives written
consent to such assignment. The performance of this Agreement by the
Contractor is of the essence of this Agreement, and the City Manager's right to
withhold consent to such assignment is within the sole discretion of the City
Manager on any ground whatsoever.
20. Severability. Each provision of this Agreement is considered to be severable and,
if, for any reason, any provision or part of this Agreement is determined to be
invalid and contrary to applicable law, such invalidity shall not impair the
operation of nor affect those portions of this Agreement that are valid, but this
Agreement shall be construed and enforced in all respects as if the invalid or
unenforceable provision or part had been omitted.
21. Order of Precedence. In the event of any conflicts or inconsistencies between this
Agreement, its attachments, and exhibits, such conflicts and inconsistencies will
be resolved by reference to the documents in the following order of priority:
A. this Agreement (excluding attachments and exhibits);
B. its attachments;
C. the bid solicitation document including any addenda (Exhibit 1); then,
D. the Contractor's bid response (Exhibit 2).
22. Certificate of Interested Parties. Contractor agrees to comply with Texas
Government Code Section 2252.908, as it may be amended, and to complete
Form 1295 "Certificate of Interested Parties" as part of this Agreement if required
by said statute.
23. Verification Regarding Israel. In accordance with Chapter 2270, Texas
Government Code, the City may not enter into a contract with a company for
goods or services unless the contract contains a written verification from the
company that it: (1) does not boycott Israel; and (2) will not boycott Israel during
the term of the contract. The signatory executing this Agreement on behalf of the
Contractor verifies that the company does not boycott Israel and will not boycott
Israel during the term of this Agreement.
24. Governing Law.This Agreement is subject to all federal,State, and local laws, rules,
and regulations. The applicable law for any legal disputes arising out of this
Agreement is the law of the State of Texas, and such form and venue for such
disputes is the appropriate district, county, or justice court in and for Nueces
County, Texas.
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25. Entire Agreement. This Agreement constitutes the entire agreement between the
parties concerning the subject matter of this Agreement and supersedes all prior
negotiations, arrangements, agreements and understandings, either oral or
written, between the parties
CONTRACTOR
Signature:
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Printed Name: c ,r ie f5jcLS
Title: n 1-c4
Date: ti/Vise
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CITY OF CORPUS CHRISTI
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Kim Baker
Assistant Director of Finance - Purchasing Division
Date: l2. V2_ l8 ATTNT;Attached and Incorporated by Reference: RE1?t_42,1(LEEkki4aile•
ECCA HUERTA
Attachment A: Scope of Work CITY SECRETARY
Attachment B: Bid/Pricing Schedule
Attachment C: Insurance and Bond Requirements
Attachment D: Warranty Requirements
Incorporated by Reference Only: iZP� 2
HUM ci
Exhibit 1 : RFB/RFP No. 1816
Exhibit 2: Contractor's Bid/Proposal ResponsecSUNCIL_.....1? NI
SECAty.
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ATTACHMENT A: SCOPE OF WORK
1852
1.1 General Requirements
A. The Contractor shall provide Custodial services at City Hall, Frost Building, and
Facility Maintenance as per scope of work defined here.
B. The Contractor shall be responsible to provide labor, supplies, equipment, and
transportation necessary to perform these services satisfactorily at frequencies
specified.
C. The Contractor shall perform services Monday through Friday after normal
business hours to the following locations. Normal business hours are from 8:00 AM
to 5:00 PM. The Contractor should have sufficient personnel to ensure required
services are performed in a professional manner and as per below mentioned
schedule.
City Hall: Work must be completed by 6:00 am.
Frost and Facility Maintenance: Work must be completed by 11 :00 pm.
D. The Contractor shall provide custodial services to all designated spaces
including, but not limited to: public areas, halls, offices spaces, break rooms,
elevator, stairwells, restrooms, shower stalls, locker room, janitor closet, delivery
area/loading dock, and outside servicing. Cleaning will include areas under
furniture, furnishings, floor mats, and runners. Small pieces of furniture such as:
tables, chairs, trash cans, etc. will be moved to facilitate cleaning. Large pieces
of furniture such as: desks, file cabinets, book cases, etc. will not be moved. All
furniture and furnishings will be restored to their proper locations after cleaning
has been completed. Cleaning frequencies, cleaning requirements are
described later in the Scope of work.
E. The Contractor will provide all cleaning materials and supplies, necessary for the
performance of this contract. Materials and supplies provided shall be of
acceptable industry grade and quality and subject to approval by the Contract
Administrator.
F. Custodial supplies that the Contractor will provide including but are not
necessarily limited to the following:
1 . Trash Can Liners (Large and Small) Liquid soaps where required
2. Wax lined sanitary napkin bags
3. Consumables cleaning supplies to include waxes, cleansers, shampoos,
trash liners etc.
G. The Contractor is required to furnish all equipment necessary for performance of
the services and use of equipment will be subject to inspection and approval of
the Contract Administrator and during the life of the contract.
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H. The City will provide secured custodial storage space for the Contractor's
equipment and supplies.
I. The City of Corpus Christi will provide toilet paper, paper towel, and seat cover
during the term of the contract.
1.2 Work Site Description
A. City Hall Building
The building consists of a basement, ground floor, five upper level floors with a
mezzanine level for elevator operating equipment's, and two stair wells. Net floor
area in the building is approximately 130,000 square feet which consists primarily
of commercial office spaces. The basement contains storage, training room,
print shop, mail room, loading dock, mechanical room, tv recording station,
computer center and various office spaces. The first floor contains the main
atrium, four prominent entrances, the office of the Mayor and City Secretary, City
Council Chambers with meeting rooms, Utilities Business offices and Collections,
Call Center, Central Tellers and Cash Management, Purchasing, offices, meeting
rooms, storage and reception areas. Second floor through fifth floor contains
offices, meeting rooms, storage, and reception areas. Sixth floor contains
meeting rooms, a wellness clinic, a fitness center and office spaces. Each floor
has a male and female restroom. The City Hall building is served by three
passenger elevators, one freight elevator and two escalators.
B. Frost Building
The building consists of a ground floor and four upper level floors. Net floor in the
building is an approximately 41,289 square feet which consists primarily of
commercial office spaces. The first floor contains the main lobby, with one
prominent entrance, Development Services, and cashiering services. Second
floor through third floor contains offices, kitchen area, meeting rooms, storage,
and reception areas of Fire Department. Fourth floor contains the Emergency
operations rooms, meeting rooms, office spaces, storage, and media area. Each
floor has a male and female restroom.The Frost building is served by one elevator
C. Facility Maintenance
The building consists of a ground floor and first floor. The first floor is under
construction. Net floor area of the building is an approximately 2,200 square feet
which consists primarily of office spaces. The ground floor contains the main
reception area, with prominent entrances, 13 offices, kitchen area, storage
closet, and female and male restroom.
1.3 Custodial Service Specification
Contractor shall provide custodial services as per schedule including but not limited
to A) Public Areas B) Restrooms C) Office Areas of City Hall, Frost building, and Facility
Maintenance building. All the services are performed on an evening/nighttime basis
unless otherwise approved by the Contract Administrator.
A. PUBLIC AREAS: Public areas shall mean all entrances, lobbies, stairwells, elevators,
hallways and exterior building areas
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1. Daily Services
a. Waste Receptacles
• Empty and clean all outdoor ashtrays, trash cans, and waste paper
receptacles.
• Empty recycling bins nightly.
• Place extra can liner at the bottom of each bin.
• Waste receptacle will be washed and disinfected as needed
periodically.
b. Glass Cleaning
• Clean doors; interior and exterior door glass, inside and outside surfaces
and window sills.
c. Drinking Fountains
• Wash and disinfect, followed by dry shine to prevent spotting; polish
bright metal surfaces as required.
d. Break Rooms
• Clean sinks nightly
• Wipe down counter tops
• Wipe down tables
• Vacuum and spot clean carpets
• Sweep and spot mop hard surface floors
• Empty trash containers replace liners; place extra liner in container
bottom.
e. Outside Servicing
• Sweep outside entrance ways
• Empty cigarette receptacles
2. THREE TIMES-WEEKLY SERVICES
The Contractor shall perform the following services three times per week on
Monday, Wednesday and Friday unless stated otherwise.
a. Floors
• Vacuum all carpets including meeting rooms and elevators.
• Dust mop all tile floors. (Halls, entrances, lobbies, elevators, etc.)
• Scrape gum from floors as required.
• Mop all tile floors to remove spills and foreign matter.
• Spray buff tile floors.
• Spot clean carpets as required.
• Vacuum floor mats at all entrances.
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3. Weekly
Contractor shall perform the following services at least one time per week
a. Dusting and Cleaning
• Dust all furnishings in public areas and conference rooms (tables, chairs,
fixtures, pictures, decorations, etc.) and all other horizontal and vertical
surfaces except as noted herein.
• Dust window sills, frames and blinds.
• Vacuum cloth furniture cushions.
• Wash door handles and metal framing around entrance door glass.
b. Elevators
• Dust all elevator walls and doors with treated cloths.
• Dust, wipe and dry shine metal railings and side walls.
c. Delivery Area/Loading Dock
• Sweep all finished surfaces.
• Pick up and remove trash from around area.
d. Drinking Fountains
• Polish all bright metal surfaces.
e. Glass Cleaning
• Clean all partition glass as well as pictures, bookcases, etc. in common
areas and lobbies.
f. Walls
• Spot wash painted walls in all hallways around light switches, drinking
fountains, coffee makers, and other heavy traffic areas.
• Dust all pictures/frames.
g. Stairwells
• Sweep clean all interior stairwells; spot mop all spills and stains.
4. MONTHLY SERVICES
a. Carpets
• Bonnet Method: Carpets in public areas are to be cleaned by bonnet
method monthly or on an as needed basis, except for months in which
shampoo and extraction methods are performed.
• Schedule: Schedule for performance of floor and carpet cleaning
services shall be developed by Contractor and submitted to the City's
Contract Administrator for approval.
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b. Stairwells
• Mop all interior stairwells.
c. Walls
• Dust all fire equipment and exit lights.
d. Delivery Area/Loading Dock
• Mop all finished interior surfaces; sweep walls up to ceilings to remove
spider webs, dirt, etc.
e. Elevators
• Clean carpets by extraction method; tile by stripping and refinishing.
• Vacuum, clean and polish door tracks on cars and floors.
f. Stainless Steel Surfaces
• Equipment with stainless steel or polished aluminum surfaces (elevator
panels, refrigerators, waste receptacles, towel dispensers, etc.) shall be
cleaned, wiped and polished; care must be taken to ensure wall paint,
carpet or adjacent surfaces are not damaged.
5. QUARTERLY SERVICES
a. Carpets
• Shampoo Method: All carpets in public areas must be cleaned by
shampoo method four times per year except for the month in which the
extraction method is performed as specified below (See definitions
section).
• Extraction Method: All carpets in public areas must be cleaned by
extraction method once per year (See definitions section). For the initial
year, it should be done within 6 months of the contract award.
• Schedule: Schedules for performance of floor and carpet cleaning
services shall be developed by the Contractor and submitted to the
City's Contract Administrator for approval.
6. ANNUAL SERVICES
a. Stairwells
• Scrub all hard-surfaced landings; refinish with two coats of floor finish if
tile or sealed concrete surface.
B. RESTROOMS: Restrooms shall mean all public restrooms (unisex, handicapped, men's, and
women's), locker rooms and private toilets located within offices.
1. Daily
a. Floors
• Sweep, then mop all restroom floors with clean disinfectant detergent.
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b. Waste Receptacle
• Empty all waste receptacles and replace plastic liners.
c. Glass Cleaning
• Clean and polish all mirrors with glass cleaner.
d. Water Closets and Urinals
• Wash all toilets,seats, urinals inside and out with disinfectant detergents;
leaving seats in the raised position when finished.
• Contractor shall not use any acid-based bowl cleaners.
e. Walls
• Wash stall dividers and walls with disinfectant detergents.
• Clean all door interiors.
• Clean bright metal hardware, rinse and dry shine to prevent shine to
prevent spotting including door locks.
f. Wash Basins
• Clean wash basins wipe free of all water marks; Contractor shall not use
abrasive scouring powders.
• Clean, rinse and dry shine all bright metal hardware.
g. Dispensers
• Refill or restock towel, tissue, soap dispensers and hand sanitizer.
h. Hand Dryers
• Disinfect/damp wipe hand dryers and surrounding walls.
2. WEEKLY
a. Waste Receptacles
• Damp wipe all waste receptacles inside and out with disinfectant
solution.
b. Air and Door Grills
• Dust and clean all air return, air supply grills.
• Showers: Remove soap scum from floors, partitions, walls and doors;
clean bright metal hardware; disinfect all surfaces.
c. Locker Rooms
• Damp mop all tile floors; dust all horizontal surfaces (locker tops, shelves,
etc.)
d. Janitor Closets
• Clean sinks; sweep and mop floors; remove trash.
e. Wash Basins
• Remove water deposit buildup on basins and fixtures.
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3. MONTHLY
a. Floors
• Mechanically scrub restroom floors; clean baseboards to eliminate
residue and build-up.
b. Shower Stalls
• Hand scrub walls and floors; spray with disinfectant.
c. Janitor Closets
• Mop floors; apply sealer wax if tiled.
d. Walls
• Sweep walls up to ceilings to remove spider webs, dirt, etc.
C. OFFICE AREAS "Office Areas" means all spaces used for work off public corridor areas; these
include open and private offices, libraries, conference rooms, training room and office
storage areas.
1. Daily
a. Waste Receptacles
• Empty trash receptacles, replacing liners and leave an extra trash bag
in the bottom of the receptacle. Place receptacle in original location
and position.
b. Dusting and Desk Top Cleaning
• Dust desk tops in office areas NOTE: stacks of paper and desktop
equipment are not to be moved; only cleared areas of desktops are to
be dusted.
• Dust horizontal and vertical surfaces of all furniture.
• Dust all high and low office partitions and cubicle separators.
• Dust bottoms and back braces of chairs.
c. Doors and Frames
• Dust and spot clean doors, frames and surrounding wall areas; special
attention to areas with visible hand and/or footprints.
d. Floors
• Sweep and spot mop hard surface floors.
2. THREE TIME-WEEKLY SERVICES
Contractor shall perform the following services three times each week to be performed
on Monday, Wednesday and Friday if not stated otherwise.
a. Floors
• Sweep and spot clean hard surface floors.
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• Vacuum and spot clean all carpeted areas including break rooms and
copier areas.
• Replace chairs into desk knee wells and under tables.
• Mop and spray buff hard surface floors.
3. MONTHLY
a. Carpet
• Bonnet Method: Carpets in office areas will be cleaned by bonnet
method monthly or on an as needed basis except for months in which
the shampoo and extraction methods are performed.
• Schedule: Schedules for performance of floor and carpet cleaning
services shall be developed by the Contractor and submitted to the
Contract Administrator for approval.
b. Dusting and Cleaning
• Vacuum and damp wipe clean all air vents and door grills.
• Dust window blinds and frames.
• Sweep walls up to ceilings to remove spider webs, dirt, etc.
4. QUARTERLY
a. Carpets
• Shampoo Method: All carpets in office areas will be cleaned by
shampoo method four times per year except for the month in which the
extraction method is performed as specified below (See definitions
section).
• Extraction Method: All carpets in office areas are to be cleaned by
extraction method once per year (See definitions section). For the initial
year, it should be done within 6 months of the contract award.
• Schedule: Schedules for performance of floor and carpet cleaning
services shall be developed by the Contractor and submitted to the
Contract Administrator for approval.
5. SEMI-ANNUAL SERVICES
a. Floors
• Scrub all hard surface flooring and refinish as per schedule arrange by
Contract Administrator.
1.4 Uniforms & Identification
The Contractor shall furnish uniforms (minimum of shirt or smock) for all custodial
employees. The Contractor shall provide identification badges with photograph for
each employee. Uniforms and ID badges shall be prominently displayed by
Contractor's personnel at all the times.
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1.5 Employee Listings
Contractor will provide the Contract Administrator with a listing of current employees
authorized to work at each location; listing will be updated and resubmitted as
changes occur.
1.6 Supervision
A. Contractor shall ensure that adequate supervision is on site as necessary for safe,
effective and efficient management of cleaning operations. Contractor shall
organize cleaning schedules to minimize work areas requiring lighting and
electrical services; place a high priority on energy conservation; and coordinate
with City staff to ensure economical operation of building equipment, systems
and machinery.
B. Supervisors must have a sound knowledge of cleaning tasks, equipment,
materials and building systems to properly train and direct cleaners in individual
assignments and maintenance and control of an effective inspection and follow
up program.
1.7 Work Scheduling
Any Contractor work will be done at the convenience of the City and not conflict
with normal city operations. The City reserves the right to revise the Contractor's work
schedule in the event of conflicts. In the event work schedule revisions are necessary,
the Contract Administrator will advise the Contractor and request the changes.
1.8 Contractor Interface Responsibilities
A. At least one week prior to contract effective date, the Contractor and supervisor
will meet the City Asset Management staff to discuss facility operations and
contractual requirements. The City incurs no added costs associated with the
meeting.
B. Contractor shall name an individual employee responsible for all contractual
matters, difference of opinion, disputes and complaints. If the complaints pertain
to the servicing of one of the facilities, this person will appear in person on the
day of the compliant to inspect the problem area with City staff and make
correction required. All corrections will be done at no additional cost to the City.
Lastly, the City reserves the right to approve the appointment of this individual.
C. The City's designated individual for contractual matters, difference of opinion,
disputes complaints and contract interpretation shall be the Contract
Administrator.
D. The Contractor shall respond, in writing, to all written inquires by the City within
fifteen days of incident inform.
1.9 Reporting
The Contractor shall immediately inform the Asset management department and/or
Security Guard assigned to the building of any situation that require maintenance
and/or repairs.
1.10 Contractor Quality Control and Superintendence
The Contractor shall establish and maintain a complete Quality Control Program that
is acceptable to the Contract Administrator to assure that the requirements of the
Page 9 of 15
Contract are provided as specified. The Contractor will also provide supervision of
the work to insure it complies with the contract requirements.
1.11 Invoicing
A. Each month, the Contractor shall submit the invoice for Custodial services to the
City within five working days following the end of each month period in which
service are performed. Invoices submitted prior to the end of the period will not
be processed for payment until the period has been completed.
B. Invoices shall be sent as follows: Original copy to the City's Account payable
department and one to the Contract Administrator. Approval for payment shall
be authorized by the Contract Administrator.
1.12 Definitions
The following terms, definitions, and procedures apply to all sections of this
document and are to be used by the City in monitoring the quality and quantity of
Contractor deliverables throughout the contractual period(s).
1. Annual Services
Performed annually in the last month of the contract year, Monday through Friday,
as per specification, except for legal holidays. If service scheduled for workday falls
on a holiday or Contractor is unable to perform due to inclement weather, natural
disasters, power outages or similar conditions, annual service shall be rescheduled
by the Contractor within seven days of original date and approved by the Contract
Administrator. Schedules for performing annual services will be developed by the
Contractor and approved by the Contract Administrator. Annual services shall be
completed during same times as nightly Services above.
2. Bright Metal Polishing
May be done by damp wiping and buffing with a dry cloth for a polished appearance. If
a polished appearance cannot be produced, however, an appropriate metal polish must
be used.
3. Carpet Cleaning (Shampoo Wet or Dry Methods)
Contractor shall safely, thoroughly clean carpets using commercially rated vacuum or
cleaning machines capable of removing all foreign matter. Carpets must be vacuumed
(total surface area) before and after shampooing; in addition, all stains shall be pre-spot
treated prior to shampoo application.
4. Carpet Cleaning (Extraction Method)
Carpets shall be cleaned thoroughly with a commercial vacuum machine capable
of removing all embedded foreign matter. The Cleaning process must not cause
carpet shrinkage nor affect appearance and durability. The Cleaning process must
remove all traces of dirt, grime and soil, leaving carpets free from residual and
foreign matter. Contractor is fully responsible for repair or correction of carpet
damage caused by Contractor cleaning methods or workmanship. Carpet under
all furniture is to be cleaned as well as exposed carpet, with Contractor responsible
for furniture moves and relocation. Carpets will be brushed to restore flattened pile
as necessary as part of the cleaning process.
Page l0 of 15
5. Carpet Cleaning (Bonnet Method)
Consists of shampooing using a cotton bonnet soaked in shampoo solution, wrung
out to a moist condition, and applied using a buffer or designated floor machine
run in all directions. Carpet is slightly damp and should dry within one hour of
application/extraction.
6. Carpet Vacuuming
Carpets shall be clean and free of dust-balls, dirt and debris after each vacuuming;
spot cleaned nightly to remove spills or spots.
7. Damp Wiping
Using a clean damp cloth or sponge containing an appropriate cleaning agent to
remove all dirt, spots, streaks and smudges from walls, glass, furniture or other
surfaces, then drying to provide a polished appearance. When damp wiping in
toilet areas a multi-purpose (disinfectant/deodorizer) cleaner must be used.
8. Dusting
Dust must be removed from areas treated, not simply moved from area to area,
using dust cloths, vacuum tools, etc. as appropriate. When high dusting, dust shall
not fall onto furniture and equipment below. Following conditions must exist after
completion of dusting tasks:
a. No dust streaks on surfaces.
b. Corners, crevices, moldings and ledges free of dust.
C. No oils, spots or smudges on surfaces caused by dusting tools.
9. Elevator Floor Cleaning
Resilient tile surfaces shall always be cleaned and waxed to provide a clean and
polished appearance.
10. Hard Surfaced Floors
Defined as tile, wood, composition or concrete floors.
11. Holidays
I. The first day of January (New Year's Day)
II. The last Monday of May (Memorial Day)
III. The fourth day of July (Independence Day)
IV. The first Monday of September (Labor Day)
V. The fourth Thursday and Friday of November (Thanksgiving Day)
VI. The twenty-fifth day of December (Christmas Day)
Page 11 of 15
VII. When a holiday listed above falls on a Sunday, the following business day shall
be considered a holiday. When any holiday listed above falls on a Saturday, the
preceding Friday shall be considered a holiday. In addition to the above, any
day may be designated a holiday by proclamation of the Mayor, upon approval
of the City Council.
12. Loading Docks
Areas designated for shipping and receiving incoming and outgoing materials and
supplies used in facility operations.
13. Locker Rooms
Employee locker/dressing rooms, including areas adjacent to restrooms.
14. Moving of Furniture and Equipment
For operations where furniture/equipment must be moved, no chairs,waste baskets,
or similar items may be stacked on desks, tables or window sills; upon work
completion all furniture, equipment and accessories must be returned to their
original position(s).
15. Monthly Services
Performed each month, Monday through Friday, as per specification, except for
legal holidays. If service scheduled for a workday fall on a holiday or Contractor is
unable to perform due to inclement weather, natural disasters, power outages or
similar conditions, service shall be rescheduled by the Contractor within the same
month and approved by the Contract Administrator. Schedules for performing
monthly services will be developed by the Contractor and approved by the
Contract Administrator. Monthly services shall be completed during same times as
nightly Services above.
16. Mopping and Scrubbing
All floors must be properly prepared;swept to remove all visible dirt and debris; upon
completion of mopping and scrubbing floor shall be clean and free of dirt, water
streaks, mop marks, strings, etc.; surfaces shall be dry, corners and cracks clean;
may be performed either by machine or by hand with a brush.
17. Nightly Services
Performed five nights per week between the hours of 5:00 PM to 1 :00 AM, Monday
through Friday, legal holidays accepted as per Appendix A. Requirements listed in
the specification.
18. Office Areas
Defined as enclosed spaces used as work areas off of public areas, including open
offices, private offices and suites, libraries, conference rooms, class rooms and office
storage areas. Services shall be in accordance with the specification.
19. Porcelain Ware and/or Stainless-Steel Cleaning
Page 12 of 15
Porcelain or stainless-steel fixtures (drinking fountains, wash basins, urinals, toilets,
etc.) shall be clean and bright without dust, spots, stains, rust, encrustation or
moisture;walls and floors adjacent to fixtures must be free of spots, drips,watermarks
and chemical stains.
20. Public Areas
Defined as all entrances, lobbies, stairwells, elevators, hallways and exterior
building areas. Services shall be in accordance with the Specification.
21. Quarterly Services
Performed each calendar quarter, Monday through Friday, as per specification,
except for legal holidays as per Appendix A. If service scheduled for a workday fall
on a holiday or Contractor is unable to perform due to inclement weather, natural
disasters, power outages or similar conditions, service shall be rescheduled by the
Contractor within the same quarter and approved by the Contract Administrator.
Schedules for performing services will be developed by the Contractor and
approved by the Contract Administrator. Quarterly services shall be completed
during same times as nightly Services above.
22. Restrooms
Defined as all public restrooms (men and women), locker rooms and private office
toilets. Services shall be in accordance with the Specification.
23. Semi-Annual Services
Performed twice each contract year, Monday through Friday, as per specification,
except for legal holidays. If service scheduled for workday falls on a holiday or
Contractor is unable to perform due to inclement weather, natural disasters, power
outages or similar conditions, service shall be rescheduled by the Contractor within
seven work-days of originally scheduled date and approved by the Contract
Administrator. Schedules for performing semi-annual services will be developed by
the Contractor and approved by the Contract Administrator. Semi-annual services
shall be completed during same times as Nightly Services above.
24. Scrubbing
Means removal of foreign material from floor using water/detergent solution
resulting in removal of dirt, heel marks, oil film and residual cleaning solutions; floors
shall be scrubbed with cleaner and recoated with 2 to 4 coats of floor finish. "Hand
Scrubbing" means removal of all dirt, film, and residue from a surface using cleaning
solutions as required.
25. Spot Cleaning
Removal of smudges, marks and/or spots from designated surfaces without causing
unsightly discoloration.
26. Spot Mopping
Removing spillages, marks, spots or stains from designated areas.
Page 13 of 15
27. Spot Dusting
Removing dust and/or smudges from designated areas.
28. Stripping
Complete removal of old wax including areas under furniture an around edges of
baseboards and filing cabinets; when completed, floor must have a slightly dull but
overall even appearance. Wax and/or mop water accumulations and splash marks
must be removed from all furniture, equipment, doors, baseboards and filing
cabinets; care must be taken to prevent damage to all painted surfaces.
Contractor will move for stripping and/or waxing; replacing all furniture in its original
location when complete. After stripping is complete, Contractor will refinish surface
with 3 coats of sealer/preservative, followed by 3 to 4 coats of wax finish.
29. Sweeping and Dust Mopping Operations
All floors will be clean and free of dust streaks after operations; no dirt shall be left in
corners, behind radiators, under furniture, behind doors or on stair landings and
treads; no dirt will remain where sweepings were picked up. Dust mops are to be
properly cleaned prior to use to aid in removal of dust/dirt; mop treatments that
leave an oily film on floors are prohibited due to safety concerns. After dust
mopping, all floors are to be free of litter, debris and grit.
30. Trash Removal
When removing trash from public areas, offices, cubicles, meeting rooms and
restrooms, Contractor must use a lined container on wheels with a liner fit to the
bottom and a 6" lap around the top. Liner must be replaced whenever food, drink
or human waste has been processed/carried.
31. Weekly Services
Performed each week, Monday through Friday, as per specification, except for
legal holidays. If service scheduled for a workday fall on a holiday or Contractor is
unable to perform due to inclement weather, natural disasters, power outages or
similar conditions, service shall be rescheduled by the Contractor for the same or
subsequent week and approved by the Contract Administrator. Schedules for
performing weekly services will be developed by the Contractor and approved by
the Contract Administrator. Weekly services shall be completed during same times
as nightly Services above.
32. Waxing
Refers to systematic procedure to ensure optimum floor maintenance; floor care
products (strippers, finishers, sealers, cleaners, waxes and maintenance products)
must be chemically compatible and matched to ensure durability, wear, scrub
ability and appearance of floor surfaces. Wax and sealers shall be applied in thin,
even coats and allowed to completely dry between coats; number of coats as
required by type and condition of floors.
Page 14 of 15
33. Window Cleaning Service
Refers to glass areas to be cleaned other than areas designated by specifications
as "glass cleaning" (door glass, shelves, partitions, pictures, and bookcases/shelves).
Contractor is to use Tri-Sodium/Water solution as cleaning agent, applied by sponge
and removed with squeegee to prevent streaks and smears on windows. All tape
and other gummed articles will be removed from window surfaces by razor blade
or similar instrument prior to cleaning; drop cloths will be used to prevent watermarks
where necessary. Areas to be cleaned all inside and outside windows of the
building under this Specification.
Page 15 of 15
Attachment B: Bid/Pricing Schedule
0.US Cki,
GO
o �, i CITY OF CORPUS CHRISTI
:1 PURCHASING DIVISION
v� BID FORM
4,,P,. tE0
1852 RFB No. 1816
Custodial Services for Asset Management
PAGE 1 OF 1
Date: Oct 8, 2018
Authorized >624414—)
Bidder: Unified Service Associates Signature:
1. Refer to "Instructions to Bidders" and Contract Terms and Conditions before
completing bid.
2. Quote your best price for each item.
3. In submitting this bid, Bidder certifies that:
a. the prices in this bid have been arrived at independently, without consultation,
communication, or agreement with any other Bidder or competitor, for the purpose
of restricting competition with regard to prices.
b. Bidder is an Equal Opportunity Employer, and the Disclosure of Interest information
on file with City's Purchasing office, pursuant to the Code of Ordinances, is current
and true.
c. Bidder is current with all taxes due and company is in good standing with all
applicable governmental agencies.
d. Bidder acknowledges receipt and review of all addenda for this RFB.
Item Description UNIT QTY Unit Price per Total Price
• month
1 City Hall Month 36
$8.681.55 $312,535.80
2 Frost Bank Month 36
$3.308.49 $119,105.64
3 Facility Maintenance Month 36
S487.71 517.557.56
Total
$449,199.00
psi cL&oorr 2q I0ok y<; n -3
Page 1 of 1
ATTACHMENT C: INSURANCE REQUIREMENTS
I. CONTRACTOR'S LIABILITY INSURANCE
A. Contractor must not commence work under this contract until all insurance
required has been obtained_and such insurance has been approved by the City.
Contractor must not allow any subcontractor, to commence work until all similar
insurance required of any subcontractor has been obtained.
B. Contractor must furnish to the City's Risk Manager and Facilities Director one (1)
copy of Certificates of Insurance with applicable policy endorsements showing
the following minimum coverage by an insurance company(s) acceptable to the
City's Risk Manager.The City must be listed as an additional insured on the General
liability and Auto Liability policies by endorsement, and a waiver of subrogation
endorsement is required on all applicable policies. Endorsements must be
provided with Certificate of Insurance. Project name and/or number must be listed
in Description Box of Certificate of Insurance.
TYPE OF INSURANCE MINIMUM INSURANCE COVERAGE
30-day advance written notice of Bodily Injury and Property Damage
cancellation, non-renewal, material
change, or termination required on all Per occurrence aggregate
certificates and policies.
COMMERCIAL GENERAL LIABILITY including: $1,000,000 Per Occurrence
$1,000,000 Aggregate
1. Commercial Broad Form
2. Premises-Operations
3. Products/ Completed Operations
4. Contractual Liability
5. Independent Contractors
6 Personal Injury- Advertising Injury
AUTO LIABILITY (including) $1,000,000 Combined Single Limit
1 . Owned
2. Hired and Non-Owned
3. Rented/Leased
WORKERS'S COMPENSATION Statutory and complies with Part II
(All States Endorsement if Company is not
of this Exhibit.
domiciled in Texas)
Employers Liability $500,000/$500,000/$500,000
Page 1 of 3
C. In the event of accidents of any kind related to this contract, Contractor must
furnish the Risk Manager with copies of all reports of any accidents within 10 days
of the accident.
II. ADDITIONAL REQUIREMENTS
A. Applicable for paid employees, Contractor must obtain workers' compensation
coverage through a licensed insurance company. The coverage must be written
on a policy and endorsements approved by the Texas Department of Insurance.
The workers' compensation coverage provided must be in statutory amounts
according to the Texas Department of Insurance, Division of Workers'
Compensation. An All States Endorsement shall be required if Contractor is not
domiciled in the State of Texas.
B. Contractor shall obtain and maintain in full force and effect for the duration of this
Contract, and any extension hereof, at Contractor's sole expense, insurance
coverage written on an occurrence basis by companies authorized and admitted
to do business in the State of Texas and with an A.M. Best's rating of no less than A-
VII.
C. Contractor shall be required to submit renewal certificates of insurance
throughout the term of this contract and any extensions within 10 days of the policy
expiration dates. All notices under this Exhibit shall be given to City at the following
address:
City of Corpus Christi
Attn: Risk Manager
P.O. Box 9277
Corpus Christi, TX 78469-9277
D. Contractor agrees that, with respect to the above required insurance, all
insurance policies are to contain or be endorsed to contain the following required
provisions:
• List the City and its officers, officials, employees, and volunteers, as
additional insureds by endorsement with regard to operations, completed
operations, and activities of or on behalf of the named insured performed
under contract with the City, with the exception of the workers'
compensation policy;
• Provide for an endorsement that the "other insurance"clause shall not apply
to the City of Corpus Christi where the City is an additional insured shown on
the policy;
• Workers' compensation and employers' liability policies will provide a waiver
of subrogation in favor of the City; and
• Provide thirty (30) calendar days advance written notice directly to City of
any, cancellation, non-renewal, material change or termination in
coverage and not less than ten (10) calendar days advance written notice
for nonpayment of premium.
Page 2 of 3
E. Within five (5) calendar days of a cancellation, non-renewal, material change or
termination of coverage, Contractor shall provide a replacement Certificate of
Insurance and applicable endorsements to City. City shall have the option to
suspend Contractor's performance should there be a lapse in coverage at any
time during this contract. Failure to provide and to maintain the required insurance
shall constitute a material breach of this contract.
F. In addition to any other remedies the City may have upon Contractor's failure to
provide and maintain any insurance or policy endorsements to the extent and
within the time herein required, the City shall have the right to order Contractor to
stop work hereunder, and/or withhold any payment(s) which become due to
Contractor hereunder until Contractor demonstrates compliance with the
requirements hereof.
G. Nothing herein contained shall be construed as limiting in any way the extent to
which Contractor may be held responsible for payments of damages to persons
or property resulting from Contractor's or its subcontractor's performance of the
work covered under this contract.
H. It is agreed that Contractor's insurance shall be deemed primary and non-
contributory with respect to any insurance or self-insurance carried by the City of
Corpus Christi for liability arising out of operations under this contract.
I. It is understood and agreed that the insurance required is in addition to and
separate from any other obligation contained in this contract.
2018 Insurance Requirements
Facility and Property Management
Custodial Services
08/17/2018 sw Risk Management
Valid Through 12/31/2018
Page 3 of 3
ATTACHMENT D: WARRANTY REQUIREMENTS
No product warranty is required by this Agreement therefore, Section 8 warranty
subsections(A) and (B) are null and void.
Page 1 of 1