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HomeMy WebLinkAboutC2017-306 - 11/14/2017 - Approved s. • n Benne • • Proposal For eB EPR Customization Maintenance Prepared For City of Corpus Christi October 31, 2017 2017-306 11/14/17 M2017-183 Bentley INDEXED n Bentley Sustaining Infrastructure www.bentley.com 685 Stockton Drive•Exton PA •19341 •1-800-BENTLEY•+1 610-458-5000 October 31, 2017 City of Corpus Christi Belinda Mercado Information Technology Director 1201 Leopard St Corpus Christi,TX 78401-2825 Subject: Proposal for eB EPR Customization Maintenance Dear Belinda: Bentley Systems, Incorporated (Bentley) is pleased to provide City of Corpus Christi with this proposal to maintain Bentley's customization deliverable(s). Detailed scheduling and resource assignment cannot be made before receipt and acceptance of a signed Purchase Order referencing this proposal.The consulting services are offered on an annual subscription basis. Bentley has an excellent history of client satisfaction and in this regard we view City of Corpus Christi success as our success. If you need additional information or would like to discuss anything contained in this document, please feel free to contact me. Sincerely, Becky Horsfall, Account Manager Becky.Horsfall@bentley.com Mobile: 512-784-5816 Bentley Systems, Inc. Bentley Opportunity: 30481771 October,2017 2 n- $entleg' Communications Cad. Sustaining Infrastructure Land Development Mining Bull 1. Executive Summary The City of Corpus Christi has been implementing a new Permitting System (INFOR) for almost two years, one component of this system is Bentley Electronic Plan Review(EPR) system based on our AssetWise eB technology.The current Bentley EPR has been deployed in a cloud-based environment under a MaaS Agreement; however,during the procurement process for the acquisition, no provision to support any eventual customization was sought or provided. During the implementation, several customizations were developed by Bentley AW PS team (see body of the Proposal).This has created a gap in terms of what Bentley can support for the EPR system.While all platform issues are covered by SELECT,the customizations are not currently covered by any agreement or contract. Bentley and the City explored three levels of support for the Customization. • Time and Materials • Annual Support and Maintenance (ASM) • Success Plan The City has determined that the ASM was the best option for their situation.This proposal details what will be covered and other terms and conditions related to the services offered. If accepted,the resulting Agreement will allow our consultants to assist them with technical issues, bugs or defects that may affect the custom code Bentley developed for the City.A critical step in securing the continuity of service by the City's Development Services Department. Here is a list of benefits that this agreement will render to the City: • Remove risk by ensuring continuity of the EPR service to the Development community and residents • Speed the assessment and fixing of any bugs or defects, by avoiding the standard problem assessment, quotation, proposal, approval and procurement by the City • Provide a contractual vehicle to both the City and Bentley to secure the terms and conditions of for assistance. We are looking forward for this Agreement to ensure the City's EPR continuity of Service. October 31, 2017 3 www.bentley.com n 'Bentley Communications Cad. Sustaining Infrastructure Mining n ln Land Development 9 11 2. Description of Services Bentley Professional Services has delivered integrations and enhancements (hereafter referred to as "Custom Solution")for City of Corpus Christi ("CoCC")as a deliverable of the Electronic Plan Review P001849 project. This Custom Solution is not part of Bentley's commercial off-the-shelf AssetWise/eB product so it is not covered under your existing Bentley SELECT Agreement.This agreement defines the level of support and software maintenance Bentley will provide City of Corpus Christi for this Custom Solution. 2.1 Maintenance Services This support and maintenance agreement for the Custom Solution includes: • By City of Corpus Christi, reporting of any Customized Solution issue via Bentley's helpdesk • By Bentley, for any issue of which the cause is to be found in the customizations: o Response and resolution to the critical (P1) issues o Up to two scheduled builds per year to resolve confirmed and agreed upon priority P2 and P3 issues • Note: for an issue of which the root cause is found in the commercial off-the-shelf product and not in the Customized Solution, the normal SELECT process will be followed through Bentley's Helpdesk and Product Management. Quarterly Management meetings will take place to review the status of the project. 2.2 Custom Solution Definition This maintenance agreement for the Custom Solution covers only the customizations listed or referenced in this section.The set of customizations described in this section are referred to as the Custom Solution in the rest of this agreement. • Infor Integration-Web Service and eB Engine integration to perform asynchronous communication between eB and Infor systems. • Integrated Portal - Front end for internal and external City Users to upload files into eB based on information passed in by Infor.The site requires receiving the correct encrypted input from Infor. • Correction Letter-eB Engine that gathers and formats the Correction Letter information, creates a PDF file and attaches it to the eB document. • Laserfiche Integration -Web Service for exporting requested data (XML file and eB files) for consumption by City of Corpus Christi's Laserfiche system. 2.2.1 Operating Environment The Custom Solution will be supported on the operating environment described in this section. Issues that are caused by using Custom Solution in a different environment will be out of scope of this agreement. • Production Environment in Bentley Managed Services • Quality Assurance Environment in Bentley Managed Services October 31, 2017 4 www.bentley.com Bentley Communications Cad. Sustaining Infrastructure Mining Buil Land Development 2.3 Issue Reporting Customized Solution issues discovered by City of Corpus Christi must be reported to Bentley via Bentley's Service Ticket Manager via the following link: https://www.bentlev.com/en/support The Service Ticket must include a description of the issue which is relevant and be as detailed as possible. The following information will be required when logging a Service Ticket: • Summary of the issue • Issue priority: P1, P2, P3, or P4 • Environment:QA or Production • Version number of the standard application • Detailed description. Provide all information necessary to reproduce the issue. Include the following details: o Describe the issue. If the Customized Solution shows an error message, please provide the error message text and number. o Define the impact to your work. Is this a production failure or something you can work around? o Document the steps to reproduce the issue. o Include other important details, like the system name,web URL, user logged in, data sets used, screen shots,etc. Bentley will review each service ticket and may contact the user for clarifications, reproduce the issue, to suggest a work around or to agree upon a different issue priority. Bentley and City of Corpus Christi must agree on issue priority before work can commence. 2.4 Issue Priority Classification Bentley will, in consultation with the user(s) responsible for reporting incidents, classify each reported, verifiable and reproducible incident per Table 1 below and use commercially reasonable efforts to resolve such incidents in accordance with the targets specified below. Table 1—Priority Classification Name Classific Description Example ation Priority 1(P1) Critical An incident that has or is likely to have a major Users at multiple sites cannot impact on users'ability to maintain business access the system and no operation.The incident results in any outage or workaround exists. loss of any key functionality of a critical application or service.The incident affects multiple locations,or all users in one(1)location. Priority 2 (P2) High Incident which impairs the users'ability to Users can access system and, maintain business operation causing a severe while a workaround exists,there degradation of service or resulting in some is material degradation of important functionality being unavailable.There is functionality or performance no long term acceptable workaround for the business,however operation can continue in a restricted fashion.The incident results in loss of the"normal"functionality of an application or October 31, 2017 5 wvvw.bentley.com F Bentley Communications Cad. Sustaining n'ra>,. tu.e Mining Bull Land Development Name Classific Description Example ation service for multiple users,but not all, in one(1)or more locations. Priority 3(P3) Medium Incident which causes a loss of some important A non-critical service is not functionality.There is an acceptable workaround available to some users. for the business and operation can continue in a restricted fashion.The incident results in loss of functionality of a"normal"application or service. Priority 4(P4) Low Enhancement or incident which has little or no Functional change to current significant impact on the business(low impact& Custom Solution behavior. low urgency). The current behavior varies from user expectations,but the system works as designed. 2.4.1 Response for Critical (P1) Issues Critical (P1) issues will be investigated and solved without waiting for the next scheduled build time (i.e. an off cycle build from the two annual builds). Bentley will use its good faith efforts to resolve critical issues as soon as possible. P1 issues will be deemed highest priority with continuous work by Bentley with regular call series in place with the City until it is resolved or an acceptable workaround is delivered. Resolution of Critical issue may be a workaround or a hot-fix build of the Custom Solution that resolves the issue. 2.4.2 Response for P2 and P3 Issues Bentley will develop and deploy builds with fixes to P2 and P3 issues using a jointly agreed upon schedule (see Section 2.5 Project Deliverables and Acceptance). Prior to the next scheduled release, Bentley and City of Corpus Christi will review the list of open issues and agree to which issues will be included in the build.The goal of each build will be to fix all P2 and P3 issues, but there may be cases where the resolution needed is beyond reasonable effort and/or the user agrees it has little value. In such cases a partial fix,workaround, or no fix at all may be agreed upon. New issues which are reported after the list has been agreed upon will be reviewed for the next scheduled build. It is possible for Bentley and City of Corpus Christi to add a fix for a new issue to the list, but this may delay the build delivery. Once the list is agreed Bentley will create a development plan and will announce a specific release date for the build to be deployed in the QA Environment. If there are no outstanding issues reported before 14 business days of the scheduled build date,the build will not be delivered and any new issues will be scheduled for the next build. October 31, 2017 6 www.bentley.com nBentley Communications Cad. Sustaining Infrastructure Mining Land Development g Buil 2.5 Project Deliverables and Acceptance Bentley will deliver the following items as a part of this maintenance agreement: Item# Deliverable Description Responsible Supporting Role Role P-1 Custom Solution Scheduled issue fix with delivery Bentley Project City of Corpus Build(annual timeframe to be mutually agreed Manager(PM) Christi PM first) upon by the PMs. P-2 Custom Solution Scheduled issue fix with delivery Bentley PM City of Corpus Build (annual timeframe to be mutually agreed Christi PM second) upon by PMs. P-3 Deliverable PDF document(s)listing the Bentley PM City of Corpus Acceptance deliverables and acceptance by Christi PM Form the City of Corpus Christi PM The City of Corpus Christi Project Manager or identified designee(s)will review and approve deliverables identified in this proposal.The deliverable acceptance process will be as follows: • When complete, Bentley shall submit final deliverables and a copy of a "Deliverable Acceptance Form"to the City of Corpus Christi Project Manager or identified designee(s),who will conduct a review to determine the deliverables'conformance with the agreed upon Custom Solution Build priority list. Upon completion of this review the City of Corpus Christi Project Manager or designee(s)will complete the Deliverable Acceptance Form indicating acceptance or rejection City of Corpus Christi,and return it to the Bentley Project Manager. • If a deliverable is neither accepted nor rejected within fourteen (14) business days,the deliverable will be deemed to have been accepted by City of Corpus Christi without change or comment. City of Corpus Christi may also request an extension to the fourteen business (14) day acceptance period, which will not be unreasonably withheld by Bentley unless it affects the project schedule, which could then trigger a change request that may impact the project timeline, resources and/or cost. • If City of Corpus Christi rejects a deliverable, City of Corpus Christi will provide Bentley with a written description of why the deliverable was rejected on the Deliverable Acceptance Form. If the identified deliverable discrepancies are mutually agreed to be within the agreed upon Custom Solution Build priority list, Bentley shall rework the deliverable to achieve its conformance. If the discrepancies are mutually agreed to be outside the priority list, City of Corpus Christi shall either accept the deliverable as-is. If the parties cannot come to an agreement regarding the discrepancies,the issue shall be elevated to respective management teams to discuss the deliverable and the Custom Solution Build priority list in detail. Bentley will track status of all project documentation including the deliverable approval process and status. Bentley will inform City of Corpus Christi if delays are to be incurred due to deliverable acceptance documents not being signed and returned in a timely manner. Bentley will indicate any potential impact to the project timeline for delayed acceptance. October 31, 2017 7 www.bentley.com nBentLevs Communications Cad. Sustaining Infrastructure Mining Land Development 9 UI 2.6 Schedule and Maintenance Period This maintenance agreement will start on September 27, 2017 and will continue for twelve (12) months. Only Service Tickets reported during this period will be included under this maintenance agreement, except for the following earlier reported Service Tickets.They will also be included: • 7000588453 Plat and Public Improvement Reviews • 7000602051 Bentley not updating proper Infor task • 7000602073 Bentley Interface not Updating Infor App • 7000617906 Revision upload not reflected in Bentley • 7000623461 Upload Revisions 2.7 Staffing The personnel assigned to this project will be: • Project Manager-The single point of contact, responsible for — Project deliverables from Bentley — Logistics — Adherence to schedule and budget • Bentley Consultants- Responsible for responding to Customization Solution issue tickets and making fixes as required 2.8 Assumptions, Limitations, Exclusions, and Constraints The following assumptions have been made regarding this project which will affect the following including but not limited to the project cost estimate, deliverables, production schedule, and project staffing. • City of Corpus Christi will assign a point of contact who can coordinate with the Bentley Project Manager on the tasks and priorities. This representative is also responsible for ensuring City of Corpus Christi and Infor tasks are performed to facilitate progress on activities. • The Bentley Project Manager and Consultants will work during normal business hours Monday to Friday. Any exceptions to this must be mutually agreed by Bentley and City of Corpus Christi Project Managers. • Resolving issues in Bentley standard products is covered in the SELECT Agreement. • Bentley will perform work remotely. On-site activity is not included. • City of Corpus Christi SMEs will be available per agreed upon schedule to work with Bentley to: — Provide reproduction of issue in Quality Assurance Environment — Conduct UAT within one week of the P1 and Scheduled Build deliveries available in Quality Assurance Environment • Subscriber will provide sign off acceptance on P1 and Scheduled Build deliveries at conclusion of UAT. • Availability of the Quality Assurance Environment in Bentley Managed Services will be based on P1 and Scheduled Build deliveries project plan, available during normal working hours (Central timezone), and utilized 30%or less time through the annual period. • City of Corpus Christi shall provide written request ten (10) business days in advance for the Quality Assurance Environment to be available outside of normal working hours for a specific October 31, 2017 8 www.bentley.com Bentley Communications Cad. Sustaining Infrastructure Mining Land Development BUI duration. The request will not be unreasonably withheld by Bentley unless it potentially affects the overall annual utilization, which could then trigger a change request that may impact the duration, timeline, and/or cost. • Only Service Tickets reported during this period will be included under this maintenance agreement, except for the following earlier reported Service Tickets. They will also be included: — 7000588453 Plat and Public Improvement Reviews — 7000602051 Bentley not updating proper Infor task — 7000602073 Bentley Interface not Updating Infor App — 7000617906 Revision upload not reflected in Bentley — 7000623461 Upload Revisions • Maintenance for additional enhancements or modified enhancements placed in the Production environment will be prorated in a change request to this contract. 2.8.1 Exclusions The activities, which are not included with this maintenance agreement, but can be included in a separate agreement or proposal include: 1. Functional changes and enhancements to Custom Solution. This includes P4 issues. Any such change, either initiated by a (new) wish from City of Corpus Christi to change the solution, or because a new version or release of Bentley product provides enhancements out-of-the- box. 2. Resolving issues caused by the City of Corpus Christi failing to follow reasonable workaround instructions or failure to incorporate required fixes on non-Bentley systems. October 31, 2017 9 www.bentley.com __J Bentley Communications Cad. Sustaining Infrastructure Mining Buil Land Development 3. Commercial Information 3.1 Pricing Bentley will provide the customization maintenance services described in this proposal on a Fixed Fee basis. Material Description Quantity Price Customization Maintenance Services—one year 1 $54,000 USD The one year period will commence September 29, 2017 and expire on September 28, 2018. Services will be provided remotely. In the event the City of Corpus Christi and Bentley determine that on- site services are needed, a separate proposal detailing the services and accompanying expenses will be required. Bentley will invoice for the annual amount in advance upon receipt and acceptance of a purchase order. October 31, 2017 10 www.bentley.com FCommunications Bentley$ Cad. Sustaining Infrastructure Land Development Mining Buil 4. Terms and Conditions Bentley will perform the work described in this Proposal under the terms and conditions of the Bentley SELECT Program Agreement by and between Bentley and City of Corpus Christi with CLA Number 14576635 (collectively hereafter,the "SELECT Agreement"). Bentley may take steps as appropriate to update your SELECT Agreement,which may be a prerequisite to the performance of any work hereunder. Additionally, unless your SELECT Agreement states differently: • Should you wish to proceed, please complete and sign the proposal acceptance below and email it to Levin.Rodriguez@Bentley.com as indication of your acceptance to proceed with the project under the terms and conditions described in this proposal. • Bentley will invoice as follows: — The Initial Term fee shall be invoiced upon Bentley's formal notification that Subscriber's purchase order(or equivalent notice to proceed) has been accepted. — Thereafter, Bentley shall invoice Renewal Term fees in advance of any subsequent Renewal Term. — Bentley will invoice separately for actual expenses(e.g. airfare, rental car, meals, accommodations,conference calls, reproductions, etc.) related to the services described in this proposal. • Prices shown on this quotation are not inclusive of applicable taxes. Applicable taxes will be included on invoices. If your account is exempt from standard taxes, please provide supporting documentation with your order. • Consulting days will be eight hours each.The exact length of the working day will depend upon your countries regulations. • The parties agree that if there are any additional or different terms or conditions appearing on any purchase order(s) issued to Bentley by your organization after the date of this proposal, any such additional or different purchase order terms or conditions shall not apply to the products and services described in this proposal,even if Bentley executes the purchase order and/or even if Bentley processes the order. For any of your organization's additional or different terms or conditions to be binding on the parties (whether appearing on a purchase order or otherwise), the parties agree to implement any such additional or different terms or conditions via a separate written agreement only; otherwise no such terms and conditions shall apply to the project described in this proposal. In any event, the parties agree that at all times the applicable SELECT Agreement, as well as the terms and conditions of this proposal, shall always take precedence over any and all other documents that may pertain to this transaction, specifically including,without limitation, any terms and conditions accompanying your organization's purchase order(s), whether accepted by Bentley or not in accordance with this paragraph. • The Scope of Services in this proposal is based upon information provided by Subscriber. Circumstances not contained in this information, or otherwise unknown to Bentley, may require an addition to the proposed scope of services. Moreover, any additional work that you may engage Bentley to execute will be subject to either a separate proposal or change control, and pricing where any discounts offered herein may not be available irrespective of whether it is completely new work or related to works delivered on the basis of this proposal. Pricing, terms, and conditions of this proposal are valid for 60 days from the submittal date of this document.To avoid delays in processing, please ensure the purchase order is signed, references the Bentley SELECT Program Agreement or any other contractual agreement in place, references this October 31, 2017 11 www.bentley.com nBentley Communications Cad. Sustaining Infrastructure Mining Bull Land Development proposal,the Bill To address and payment terms of Net 30 Days. Credit terms are subject to approval by Bentley's credit department. October 31,2017 12 www.bentley.com Bentleg's Communications Cad. Sustaining Infrastructure in Land Development Mining Bull 5. Acceptance If you would like us to bill this proposal against a purchase order, please indicate the purchase order number below and attach a copy with your signed acceptance of this proposal. ❑ Please bill against PO# ❑ Purchase order is not required. We will accept Bentley's invoice on the basis of this signed proposal. Company Name: City of Corpus Christi Date: Signature: C' '" Bill To: Printed Name: /\O. ji- C- Qo . Ship To: Printed Title: �' �"►"'Pleyer Bentley Opportunity: 30481771 Proposal Title: eB EPR Customization Maintenance I 'i -7'711- 'f3.AU I MUK►t�r App •d as to form:/J/7 /7 c CIL i (' ii Assist- City Attorn•y ( / /`S/ SECRFTAPv r For C Attorney ATTEST: elflegs... RE ECCA HUERTA CITY SECRETARY October 31, 2017 13 www.bentley.com Bentley' Communications Cad. Sustaining Infrastructure Mining 3 u I Land Development "� . Bentley +, ► .,. About Bentley Systems Bentley Systems is the global leader dedicated to providing architects, engineers,geospatial professionals,constructors,and owner-operators with comprehensive software Solutions for advancing the design, construction,and operations of infrastructure.Bentley users leverage information mobility across disoplines and throughout the infrastructure lifecycle to deliver better-performing projects and assets.Bentley solutions encompass MicroStanon applications for information modeling, ProjectW ise collaboration services to deliver integrated projects,and AssetWWse operations services to achieve intelligent infrastructure- complemented by worldwide professional services and comprehensive managed services. Founded in 1984,Bentley has more than 3,000 colleagues in over 50 countries, more than$600 million in annual revenues,and since 2006 has invested more than$1 billion In research,development,and acquisitions. for more information,visit www.bentley.com or call I-B00-BENTLEY. Contact Bentley Bentley Worldwide Headquarters 685 Stockton Drive Exton,PA 19341,United States 1.800.8EFFTLEY(1-800-236-8539) Outside the United States+1 610-458-5000 Bentley EMEA Bentley Systems international Limited 2 Parti Place Upper Hatch Street Dublin 2 Ireland Phone +353 1 436 4600 Fax: +353 1 416 1261 Bentley Asa Bentley Systems Beijing Co.,LM. Unit 1402-06,Tower 1 China Central Place,Belying 100025 China (+86)10 5929 7000 October 31,2017 14 www.bentley.com i CERTIFICATE OF INTERESTED PARTIES FORM 1295 1 of 1 Complete Nos.1-4 and 6 if there are interested parties. OFFICE USE ONLY Complete Nos.1,2,3,5,and 6 if there are no interested parties. CERTIFICATION OF FILING 1 Name of business entity filing form,and the city,state and country of the business entity's place Certificate Number: of business. 2017-279554 Bentley Systems, Incorporated Exton,PA United States Date Filed: 2 Name of governmental entity or state agency that is a party to the contract for which the form is 11/02/2017 being filed. City of Corpus Christi Date Ack owled ed: ft I n 3 Provide the identification number used by the governmental entity or state agency to track or identify the contract,and provide a description of the services,goods,or other property to be provided under the contract. XXX eB EPR Customization Maintenance 4 Nature of interest Name of Interested Party City,State,Country(place of business) (check applicable) Controlling I Intermediary Hollister,David Exton,PA United States X Singh, Bhupinder Exton,PA United States X Griswold, Kirk Exton,PA United States X Bentley,Raymond Exton,PA United States X Bentley,Gregory Exton,PA United States X Bentley,Barry Exton, PA United States X Bentley,Keith Exton,PA United States X 5 Check only if there is NO Interested Party. ❑ 6 AFFIDAVIT I swear,or affirm,under penalty of perjury,that the above disclosure is true and correct. COMMONWEALTH OF PENNSYLVANIA_ NOTARIAL SEAL 9 Martel Elizabeth Quigley,Notary Public UwchlanTwp.,Chester County My Commission Expires June 2,2021 MEMBER,PENNSYLVANIAASSOCIATION OF NOTARIES Signature of authorized agent of contracting business entity AFFIX NOTARY STAMP/SEAL ABOVE J �C1 Ncvc� Sworn to and subscribed before me,by the said Vtd V1 Ql/('\C✓\ ,this the day of bt' , 20 l—1 ,to certify which,witness my hand and seal of office. 11 �� AA1AI(1�A&%E.L C�,t Zp3t 1 t Gc�t61��- Nv\cry R1uk)1�� Signature of ofr administering oath 1 Printed name of officer administering oath Title of offic2r administering oath Forms provided by Texas Ethics Commission www.ethics.state.tx.us Version V1.0.3337 Firs,„, BentLey Renewal Advice Summary Advancing Infrastructure SELECT Agreement: 14576635 RAS Number: 40943388 07 August 2017 Customer ID: 1003011508 Expiration Date: 01 September 2017 City of Corpus Christi Pages: 1 /5 1201 Leopard Street CORPUS CHRISTI TX 78401-2120 USA Tel No: +1 (3618571800) Dear Sir/Madam, Our records show that your current Bentley SELECT Agreement is due for renewal on 29 September 2017.We are very pleased that you have chosen Bentley as your technology partner and trust you have enjoyed the benefits of the program. We look forward to strengthening our relationship with your organization and continuing to sustain the productivity of your people, software and information. Subscription Period: 29 September 2017 -28 September 2018 Billing Frequency: Annual Payment Terms: Net 30 Days Annual Renewal Total: 23,547.65" (Subscriber s Signature) Currency: USD IhPIA9 lye. C,. 2O sJ (Subscriber's Name) ❑ Please bill against PO N# 1v p<N e,r ' fl Purchase Order is not required. We will accept Bentley's (Title) yl invoice on the basis of this signed quote. I 1, I If you would like us to bill this quote against a Purchase Order, please indicate (Date) l the purchase order number below and attach a copy with your acceptance of this quote. Any additional or different terms or conditions appearing on your �` / purchase order, even if Bentley acknowledges such terms and conditions, Approved as to form' / shall not be binding on the parties unless both parties agree in a separate ` written agreement. / _/ OA. 0 AssisjA t City Att•rney ////S- For Gi y Attorney "Prices shown on this quotation are excluding taxes. Applicable taxes will be included on invoices. 7011AUTHUKILt► t ATTEST: ' Y , SY AI'K 11 /11-fill REB CCA HUERTA CITY SECRETARY -y'"✓ y�•0111 M<M SFf.RFTADV Pricing is only applicable to the products and quantities contained within this quote and may not be applied to a subset of the quotation. If you are a SELECT Subscriber,the terms of your SELECT Program Agreement shall apply to any purchases made pursuant to this quote. Bentley Systems, Incorporated 685 Stockton Drive, Exton, PA 19341 Phone: 1 800 513 5103 Fax: +1 (610) 458 2779 Website:www.bentlev.com E-mail: bac@bentlev.com RCI ICVVQI r1U V II.0 JUI 1 11 I lal y Bentley SELECT Agreement: 14576635 Advancing Infrastructure RAS Number: 40943388 Customer ID: 1003011508 Expiration Date: 01 September 2017 Pages: 2/5 Bentley's Support for ProjectWise lank you for being a loyal ProjectWise user. Please take the time to read this document as we highlight our continued commitment in oviding you with the highest quality product and services. In response to increasing demand from our users, Bentley continues to add iprovements to ProjectWise. Most recently, Bentley introduced ProjectWise CONNECT Edition.This new generation of ProjectWise fers hybrid cloud services enabling you to collaborate with your supply chain, support office-site-field mobile workflows as well as reduce costs with Bentley cloud provision services. you may have recognized in your attached Renewal Advice Summary,we have implemented changes in ProjectWise pricing. This is it first server price increase since November 2008 and is driven by the additional costs associated with these new ProjectWise services. •ojectWise continues to be the undisputed leader in the field, and we urge you to take full advantage of the new capabilities available with •ojectWise CONNECT Edition. )wever,while many software vendors force you to upgrade to a new software generation, Bentley believes that you should transition from •ojectWise V8i (your current software generation)to ProjectWise CONNECT Edition on your terms and your timeline. To that end,we anted to set the record straight on Bentley's position regarding our support for ProjectWise V8i and our services to help you with this insition. We will continue to add new capabilities to V8i,such as we did over the past year when we added: a. Geospatial management b. Specification management c. Enhanced automated publishing of i-models and PDFs d. New and enhanced mobile apps, such as ProjectWise WorkSite, Navigator Mobile and significant updates to ProjectWise Explorer Mobile We will continue to support the latest engineering applications for design worksharing in V8i.This has been and will continue to be a primary value proposition for ProjectWise. For instance: a. Support for Autodesk 2017 product lines#such as AutoCAD, Civil3D, and Revit b. Support for Microsoft Office 2016/365 c. Support for the latest Adobe Creative Suite, specifically targeting new releases of InDesign We will support the latest desktop and server operating systems and databases in future V8i updates. For instance: a. Windows 10 desktop b. Windows 2012 R2 server c. Oracle and Microsoft databases, such as Oracle 12G and SQL 2014 As you transition to ProjectWise CONNECT Edition (and Cloud Services Subscription),we will support a hybrid CONNECT Edition/V8i environment giving you the flexibility to choose how to best deploy based on your needs. For instance: a. You may decide to run ProjectWise CONNECT Edition servers to provide project analytics to your team without having to upgrade your ProjectWise Explorer V8i desktop software. b. You may decide to have Bentley host ProjectWise data sources in our Azure cloud, but still maintain your on-premise V8i configuration. Once you transition to the new Cloud Service Subscription commercial model,your V8i software is ready to access new cloud services, compute resources and hosting services. For instance: a. New cloud services: Our new Project Sharing, Project Performance Dashboards, Issue Resolution and File Sharing services with storage included. b. Cloud Provisioned: Providing an option for Bentley to host and manage your ProjectWise deployment with embedded backup and network security services. Bentley Systems, Incorporated 685 Stockton Drive, Exton, PA 19341 Phone: 1 800 513 5103 Fax: +1 (610) 458 2779 Website:www.bentley.com E-mail: bac@bentley.com Bentley ,-RCI ICVval uVII.0 JUll11llaly SELECT Agreement: 14576635 Advancing Infrastructure RAS Number: 40943388 Customer ID: 1003011508 Expiration Date: 01 September 2017 Pages: 3/5 c. Security: Our ProjectWise hosted services are ISO27001 compliant and here is a link to the trust center: https://www.bentley.com/en/trust-center. Finally,we have User Advantage Programs(for both V8i and CONNECT Edition)designed to help you and your project teams accelerate their time to value and achieve higher levels of performance as rapidly as possible. a. Support:As with all applications,we encourage you to utilize our support services where you can interact with other users, get questions answered, explore new workflows, access learning resources, or get software issues resolved. Also, take advantage of a Personal Portal, your one stop hub for application support and your access point to download software from Bentley. To learn more visit: https://www.bentley.com/Support/Help-with-Products/Support-Services b. Quick Starts: A program designed to provide you with a complete and thorough understanding of new capabilities and services offered. Meet with industry experts who will analyze your current use of ProjectWise and demonstrate how you can optimize your use of ProjectWise, adopt new services that meet your business challenges and pilot these new capabilities to ensure the best outcomes. c. Success Plan: This program offers premium levels of service and support where our solution experts will work with you to achieve agreed business outcomes. Success Plans vary in size and scope to meet your needs and can help with any configuration requirement, including security and rights management, i-model automation, and plotting and publishing frameworks.Your Success Plan guarantees access to Bentley experts and performance consultants who provide an annual health check and performance assessments. you can see,we have added significant value to ProjectWise (independent of which generation you hold). To that end,we reviewed our icing structure and determined an adjustment is needed resulting in a price increase of 33%of our V8i servers and passports, along with vised passport reporting based on actual usage. With these changes we can maintain the same level of quality you expect, while oviding the new innovation and support you deserve. you would like to move to a model,where you have unlimited server usage and only pay for actual usage,we encourage you to contact >ur account manager to transition to a Cloud Services Subscription. To learn more, please visit: oud Services Subscription: https://www.bentley.com/en/subscriptions/cloud-services-subscription/cloud-services-subscription .ojectWise:www.projectwise.com Bentley Systems, Incorporated 685 Stockton Drive, Exton, PA 19341 Phone: 1 800 513 5103 Fax: +1 (610) 458 2779 Website:www.bentley.com E-mail: bac@bentley.com RCI ICVVCI l /-1U V II.0 JUI 1 11 I IQI y Bentley SELECT Agreement: 14576635 Advancing Infrastructure RAS Number: 40943388 Customer ID: 1003011508 Expiration Date: 01 September 2017 Pages: 4/5 II-to: City of Corpus Christi Tel No: +1 (512) 880-3532 Accounts Payable Fax No: +1 (512) 880-3520 PO Box 9277 CORPUS CHRISTI TX 78469-9277 USA te: 1000071436 City of Corpus Christi , 2726 Holly Rd CORPUS CHRISTI , TX 78415-4112 , USA Part No Description Quantity Unit Pricing Discount Total 3121 Bentley SewerGEMS Unlimited Pipes Sub 1 6,875.00 -343.75 6,531.25 Site Total: 6,531.25 Annual Amount Due: 6,531.25 Currency USD te: 1004088922 City of Corpus Christi , 2406 Leopard St CORPUS CHRISTI , TX 78401 , USA Part No Description Quantity Unit Pricing Discount Total 3722 Bentley CONNECTIONS Passport- Annual 61 128.00 -6.40 7,417.60 2482 eB Information Manager SELECT Sub 1 6,942.00 -347.10 6,594.90 1949 ProjectWise InterPlot Server SELECT Sub 1 848.00 -42.40 805.60 8005 eB QuickLinks SELECT Subscription 1 2,314.00 -115.70 2,198.30 Site Total: 17,016.40 Annual Amount Due: 17,016.40 Currency USD Bentley Systems, Incorporated 685 Stockton Drive, Exton, PA 19341 Phone: 1 800 513 5103 Fax: +1 (610) 458 2779 Website: www.bentley.com E-mail: bac@bentley.com RC1ICVVaI /'1UVuLe JUIIIIIIQIy Bentley SELECT Agreement: 14576635 w RAS Number: 40943388 Advancing Infrastructure Customer ID: 1003011508 Expiration Date: 01 September 2017 Pages: 5/5 accordance with the terms and conditions of your SELECT Program Agreement, we will be sending you an invoice for the next term of )ur contract as per the attached Renewal Quote. If your organization has a requirement to issue a Purchase Order, please use the .tached Renewal Quote 40943388 as your reference. Please ensure you review the detailed listing of all your products and submit your O promptly to Bentley Systems, Incorporated by 29 August 2017. This will ensure your Bentley SELECT services continue without terruption. Please contact your Bentley Sales Representative if you wish to review or discuss any aspect of this Renewal Quote. he Bentley SELECT subscription program continues to deliver the most comprehensive investment protection program for your Bentley Aware,your team and the information they create. Renewal of Bentley SELECT dtp://www.bentley.com/en-US/Subscriptions/Bentley+SELECT/)will ensure continuity of the following benefits: • Flexible Licensing Options, including portfolio balancing and pooled licensing • 24/7/365 Support • Anytime Software Upgrades,to name a few our Bentley SELECT Agreement is our commitment to continue to provide you and your organization with the highest levels of service. s an immediate benefit to you, we will be upgrading your SELECTserver to the latest version that will help you with better management of )ur Bentley assets. For details on the upgrade process, please click here. lease do not hesitate to contact your Sales representative, Matt Murphy or a Bentley representative here if you have any inquiries or iquire any assistance. le look forward to continuing our mutually beneficial relationship for many years to come!! ours truly, att Murphy el: +1 (610) 458-5000 ax: -mail: MATT.MURPHY@BENTLEY.COM Kport Control: au acknowledge that these commodities,technology or software are subject to the export control laws,rules, regulations,restrictions and 3tional security controls of the United States and other agencies or authorities based outside of the United States (the"Export Controls"). Du must not export,re-export or transfer,whether directly or indirectly,the commodities,technology or software,or any portion thereof,or any /stem containing such commodities,technology or software or portion thereof,without first complying strictly and fully with all Export Controls gat may be imposed on them. ie countries subject to restriction by action of the United States Government or any other governmental agency or authority based outside of e United States,are subject to change,and it is your responsibility to comply with the applicable United States Government requirements,or pose of any other governmental agency or authority based outside of the United States, as they may be amended from time to time. For iditional information, see http://www.bis.doc.gov entley is subject to the United States Department of the Treasury Office of Foreign Assets Control(OFAC)Sanctions Programs regulations. lose regulations require Bentley not engage in transactions(1)with designated persons and entities set forth on OFAC's Specially Designated ationals List("SDN List"), see http://www.treasury.gov/ofac/downloads/ctrylst.txt,or(2)where a customer intends to finance a purchase of entley software and/or technology through new debt or equity by or for entities identified on OFAC's Sectoral Sanctions Identifications List SSI List"),see http://www.treasury.gov/ofac/downloads/ssi/ssi_ctrylst.txt.Accordingly, Bentley will not engage in such transactions. Bentley Systems, Incorporated 685 Stockton Drive, Exton, PA 19341 Phone: 1 800 513 5103 Fax: +1 (610) 458 2779 Website:www.bentley.com E-mail: bac@bentley.com n. Bentley Renewal Advice Summary Advancing Infrastructure SELECT Agreement: 14576635 RAS Number: 40943389 13 September 2017 Customer ID: 1000071436 Expiration Date: 01 September 2017 City of Corpus Christi Pages: 1 /3 Wastewater Department 2726 Holly Rd CORPUS CHRISTI TX 78415-4112 USA Tel No: +1 (512) 880-3532 Dear Sir/Madam, Our records show that your current Bentley SELECT Agreement is due for renewal on 29 September 2017. We are very pleased that you have chosen Bentley as your technology partner and trust you have enjoyed the benefits of the program. We look forward to strengthening our relationship with your organization and continuing to sustain the productivity of your people, software and information. Subscription Period: 29 September 2017 -28 September 2018 Billing Frequency: Annual Payment Terms: Net 30 Days e_, • / Annual Renewal Total: 60,000.00" (Subscriber's Signature) Currency: USD - 1") PRoj ('. , Q-Qc (Subscriber's Name) ❑ Please bill against PO N# 01411 0\CW A-C,� /r ❑ Purchase Order is not required. We will accept Bentley's (Title) �" invoice on the basis of this signed quote. 11 1 I n/ 1)1 If you would like us to bill this quote against a Purchase Order, please indicate (Date) the purchase order number below and attach a copy with your acceptance of �J' / 7 this quote. Any additional or different terms or conditions appearing on your A 'lied as to form: . '1 • /,! purchase order, even if Bentley acknowledges such terms and conditions, lir shall not be binding on the parties unless both parties agree in a separate / ` � Wi. . written agreement. �a-L L Assist City Attorney ii /$91�+j FUf C Attorney C , "Prices shown on this quotation are ,excluding taxes.Applicable taxes will be included on invoices. ATTEST• E4CQX4Z 1 RE CCA HUERTA CITY SECRETARY SECI!TARY'- Pricing is only applicable to the products and quantities contained within this quote and may not be applied to a subset of the quotation. If you are a SELECT Subscriber, the terms of your SELECT Program Agreement shall apply to any purchases made pursuant to this quote. Bentley Systems, Incorporated 685 Stockton Drive, Exton, PA 19341 Phone: 1 800 513 5103 Fax: +1 (610) 458 2779 Website:www.bentlev.com E-mail: bac@bentlev.com ene CIRCI ICVVI /`yU V II.0 JUI 1 II I IQI �/ SELECT Agreement: 14576635 Advancing Infrastructure RAS Number: 40943389 Customer ID: 1000071436 Expiration Date: 01 September 2017 Pages: 2/3 Il-to: City of Corpus Christi Tel No: +1 (512) 880-3532 Accounts Payable Fax No: +1 (512) 880-3520 PO Box 9277 CORPUS CHRISTI TX 78469-9277 USA te: 1004088922 City of Corpus Christi , 2406 Leopard St CORPUS CHRISTI , TX 78401 , USA Part No IPescri.tion Quantit Unit Pricin. Discount Total 1419 eB MANAGEservices 1 60,000.00 60,000.00 Site Total: 60,000.00 Annual Amount Due: 60,000.00 Currenc USD Bentley Systems, Incorporated 685 Stockton Drive, Exton, PA 19341 Phone: 1 800 513 5103 Fax: +1 (610) 458 2779 Website:www.bentley.com E-mail: bac@bentley.com RC! :n :5';6: UI 1111 IQIBe ne SEL RAS Number: 40943389 Advancing Infrastructure Customer ID: 1000071436 Expiration Date: 01 September 2017 Pages: 3/3 iaccordance with the terms and conditions of your SELECT Program Agreement,we will be sending you an invoice for the next term of )ur contract as per the attached Renewal Quote. If your organization has a requirement to issue a Purchase Order, please use the :cached Renewal Quote 40943389 as your reference. Please ensure you review the detailed listing of all your products and submit your O promptly to Bentley Systems, Incorporated by 29 August 2017. This will ensure your Bentley SELECT services continue without terruption. Please contact your Bentley Sales Representative if you wish to review or discuss any aspect of this Renewal Quote. he Bentley SELECT subscription program continues to deliver the most comprehensive investment protection program for your Bentley Aware,your team and the information they create. Renewal of Bentley SELECT ittp://www.bentley.com/en-US/Subscriptions/Bentley+SELECT/)will ensure continuity of the following benefits: • Flexible Licensing Options, including portfolio balancing and pooled licensing ■ 24/7/365 Support • Anytime Software Upgrades,to name a few our Bentley SELECT Agreement is our commitment to continue to provide you and your organization with the highest levels of service. s an immediate benefit to you,we will be upgrading your SELECTserver to the latest version that will help you with better management of )ur Bentley assets. For details on the upgrade process, please click here. lease do not hesitate to contact your Sales representative, Matt Murphy or a Bentley representative here if you have any inquiries or !quire any assistance. le look forward to continuing our mutually beneficial relationship for many years to come!! ours truly, att Murphy el: +1 (610) 458-5000 ax: -mail: MATT.MURPHY@BENTLEY.COM xport Control: au acknowledge that these commodities,technology or software are subject to the export control laws,rules, regulations,restrictions and 3tional security controls of the United States and other agencies or authorities based outside of the United States (the"Export Controls"). Ju must not export,re-export or transfer,whether directly or indirectly,the commodities,technology or software,or any portion thereof,or any /stem containing such commodities,technology or software or portion thereof,without first complying strictly and fully with all Export Controls .at may be imposed on them. ie countries subject to restriction by action of the United States Government or any other governmental agency or authority based outside of e United States,are subject to change,and it is your responsibility to comply with the applicable United States Government requirements,or pose of any other governmental agency or authority based outside of the United States,as they may be amended from time to time.For iditional information, see http://www.bis.doc.gov entley is subject to the United States Department of the Treasury Office of Foreign Assets Control (OFAC)Sanctions Programs regulations. lose regulations require Bentley not engage in transactions(1)with designated persons and entities set forth on OFAC's Specially Designated ationals List("SDN List"), see http://www.treasury.gov/ofac/downloads/ctrylst.txt,or(2)where a customer intends to finance a purchase of entley software and/or technology through new debt or equity by or for entities identified on OFAC's Sectoral Sanctions Identifications List SSI List"),see http://www.treasury.gov/ofac/downloads/ssi/ssi_ctrylst.txt.Accordingly, Bentley will not engage in such transactions. Bentley Systems, Incorporated 685 Stockton Drive, Exton, PA 19341 Phone: 1 800 513 5103 Fax: +1 (610) 458 2779 Website:www.bentley.com E-mail: bac@bentley.com